Aire Serv

What Aire Serv does

Aire Serv is a franchise-based heating, ventilation, and air conditioning (HVAC) service company operating across the United States and Canada. Founded in 1992 and now part of the Neighborly family of home service providers under Dwyer Franchising LLC, the network spans over 200 locally owned and operated franchise locations that deliver residential and commercial HVAC services directly to customers. The company monetizes through four principal streams: franchise fees and royalties paid by franchisees to the parent entity, service fees billed per-job with guaranteed upfront pricing, recurring revenue from the Advantage Plan membership program (annual tune-ups, 15% service discounts, priority scheduling), and equipment and parts sales including thermostats, filters, and replacement components.

The core product portfolio covers the full HVAC lifecycle across multiple equipment categories: central and ductless air conditioning, furnaces (including oil furnaces), boilers, radiators, heat pumps (including geothermal systems), air ducts (cleaning, repair, sealing, insulation), and indoor air quality solutions (UV lamps, air purification, dehumidifiers, humidifiers, fresh air ventilation). Adjacent offerings include water heater services (tank, tankless, heat pump), dryer vent cleaning, thermostat installation, carbon monoxide and smoke detectors, and commercial refrigeration. Service delivery is supported by a centralized digital stack comprising the aireserv.com website with online scheduling, a 24/7 phone line (855-679-0011), and the Neighborly mobile application on iOS and Android.

Aire Serv's go-to-market operates on a vertical segmentation approach combining a primary residential homeowner segment with a primary commercial segment (businesses, multi-family housing, property managers). Customer acquisition mixes top-of-funnel content marketing (educational blog, expert tips) with mid-funnel promotions (discount codes for first responders, teachers, seniors, veterans, and military) and bottom-of-funnel conversion through online scheduling and the Neighborly platform. The company differentiates through guaranteed upfront job-based pricing, no hidden fees, no extra charges for nights/weekends/holidays, the Neighborly Done Right Promise satisfaction guarantee, and a 4.9/5 average customer rating across 80,792 reviews.

Name

Aire Serv

Legal name

Aire Serv SPV LLC

Website

https://aireserv.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

Aire Serv is a franchise HVAC service company with 200+ locations across the U.S. and Canada, offering residential and commercial heating, cooling, air quality, water heating, and refrigeration services under the Neighborly brand platform.

Ownership category

akta.pro rank

Product category

Residential HVAC Services

SIC

Refrigeration & Service Industry Machinery (3580)

akta.pro primary industry

Ventilation System Installation (Exhaust Fans, ERV/HRV, Make-Up Air) (HSAOAGAI)

akta.pro secondary industry

Ventilation System Installation & Repair (Bath/Kitchen Fans, ERV/HRV) (HSAOAIAF)

Keywords

• Residential HVAC services
• Air conditioning repair
• Heating system services
• Commercial HVAC
• Indoor air quality

Headquarters

HQ city

Denver

HQ country

United States

HQ region

North America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Others

Revenue model

1. Franchise Fees: Revenue generated from independently owned and operated franchise locations paying franchise fees to the parent company Neighborly/Dwyer Franchising LLC
2. Service Fees: Direct service revenue from HVAC repair, installation, replacement, and maintenance services charged by the job (not hourly)
3. Membership Subscriptions: Advantage Plan Membership providing annual tune-ups, discounted services, and priority scheduling for recurring revenue
4. Equipment and Parts Sales: Sales of HVAC equipment, air filters, thermostats, and replacement parts

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Aire Serv is a franchise network that delivers residential and commercial HVAC repair, installation, replacement, and maintenance services through 200+ independently owned and operated locations across the U.S. and Canada. Its core offerings span air conditioning, heating (furnaces, boilers, heat pumps, geothermal, radiators), air duct services, indoor air quality, water heaters, dryer vent cleaning, thermostats, commercial refrigeration, and 24/7 emergency HVAC response. Recurring revenue comes from the Advantage Plan membership, a maintenance program providing discounted services, priority scheduling, and annual tune-ups.

Product overview

Aire Serv is a residential and commercial HVAC (heating, ventilation, and air conditioning) service company operating as a franchise network under the Neighborly family of home service providers. The company offers a comprehensive portfolio of services organized around its core HVAC repair and installation offerings, which include air conditioning repair and replacement, furnace and heating system services, heat pumps (including geothermal systems), boiler services, and radiator heating systems. Supporting these core mechanical services are air duct services (cleaning, repair, replacement, sealing, and insulation), indoor air quality solutions (air purification, filtration, UV lamps, dehumidifiers, humidifiers, and ventilation systems), water heater services, dryer vent cleaning, thermostat services, and commercial-specific offerings including refrigeration. The company differentiates through its Advantage Plan Membership, a recurring maintenance program offering discounts and priority service. All services are delivered through locally owned and operated franchise locations with centralized branding, 24/7 emergency availability, and guaranteed upfront pricing.

Differentiator

Problem solved

Functional benefit

Brands

• Aire Serv Advantage Plan: A maintenance plan membership offering discounted pricing, yearly maintenance, and priority service for HVAC systems.
• Neighborly Done Right Promise

Products and services

• HVAC Repair Services

Quantifiable outcome

• 4.9/5 average customer rating based on 80,792 ratings
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• NeighborlycoreOthersAire Serv is a proud part of the Neighborly family of home service providers. Neighborly is a national network of trusted, local home service professionals. Aire Serv operates under the Neighborly brand platform which provides customer acquisition, technology, and operational support.
• Dwyer Franchising LLCcoreOthersDwyer Franchising LLC is the franchisor behind Aire Serv. The company franchise disclosure mentions that each location is independently owned and operated, with services performed by locally owned and operated franchises.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• ServiceMaster Brands: Diversified home services platform offering HVAC, pest control, cleaning, and restoration services through franchise networks. Comparable in franchise-based residential services model, though operates a significantly broader portfolio than Aire Serv's HVAC focus.
• Authority Brands: Multi-brand home services franchisor owning Mr. Sparky (electrical), Benjamin Franklin Plumbing, and The Authority network of franchise home services brands. Comparable as a multi-brand home services franchisor with similar target customers and franchise economics.
• Trane Technologies: Major global HVAC equipment manufacturer and services provider serving residential and commercial markets through dealer and service networks. Comparable as an HVAC industry participant, though operating primarily on the equipment manufacturer side rather than the franchise services side.

Direct peers

• Roto-Rooter: National franchise-based home services brand offering plumbing, drain cleaning, and water restoration, with adjacent HVAC services in select markets. Comparable franchise model and residential customer base, with similar multi-service expansion playbook.
• ARS / Rescue Rooter: American Residential Services operates HVAC, plumbing, and drain services through a mix of company-owned branches and franchise locations across the US. Directly comparable in residential HVAC service delivery and technician-based service model at scale.
• Coolray Heating, Cooling, Plumbing & Electrical: Regional residential HVAC services company operating company-owned branches across the Southeastern US. Comparable in residential HVAC service delivery, technician-based service model, and multi-trade service expansion.
• One Hour Heating & Air Conditioning: Sister HVAC franchise brand under the Neighborly family, offering residential heating and cooling services through locally owned franchise locations. Directly comparable to Aire Serv in franchise model, target customer, service portfolio, and parent-company backing.
• Goettl Air Conditioning & Heating: Residential HVAC services company with company-owned branches across multiple US states, offering AC, heating, plumbing, and air quality services. Comparable in residential HVAC service delivery and multi-state technician-based expansion.

Emerging players

• Mr. Sparky: Electrical services franchise under Authority Brands offering residential electrical repair, installation, and emergency services. Comparable franchise model and home services positioning, but operates in an adjacent trade category rather than HVAC directly.
• Benjamin Franklin Plumbing: Plumbing services franchise under Authority Brands offering residential plumbing repair, installation, and emergency services. Comparable franchise model and home services positioning, but operates in plumbing rather than HVAC directly.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/AireServ
• Facebookfacebook.com/harrisaireserv
• LinkedInlinkedin.com/company/aire-serv

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aire Serv