What Schofield Residence does

Schofield Care is a 115-year-old not-for-profit healthcare organization headquartered in Kenmore, New York, serving the Western New York region (Erie and Niagara Counties). Founded in 1910 by Dr. Jennie M. Schofield as the Wheel Chair Home — initially lending wheelchairs to women in need — the organization has evolved into an integrated continuum-of-care provider operating across six interconnected service lines: skilled nursing facility care with short-term rehabilitation, Certified Home Health Agency home health care, the largest Adult Day Health Care Program in Upstate New York (with morning and afternoon sessions six days per week), Serenity at Schofield hospice unit operated in partnership with Hospice Buffalo, traumatic brain injury services (TBI Waiver, HCSS, specialized day programs), and veteran care. The flagship campus sits on a five-acre site in the Town of Tonawanda at 3333 Elmwood Avenue, with a separately located ADHC facility at 190 Fulton Street in Buffalo's Old First Ward. A seventh operating entity, the Western New York Direct Care Training Center, delivers state-approved CNA/HHA/PCA certifications in partnership with the University at Buffalo Educational Opportunity Center.

Revenue is generated through six streams: per-diem skilled nursing facility charges (private rooms at $496.62/day, private rooms with shared partial bath at $485.94/day, semi-private at $458.17/day); Medicare, Medicaid, and Medicare Advantage reimbursements (Blue Cross/Blue Shield, Independent Health, Univera, United Health Care, Fidelis Medicare Advantage, Medicaid MLTC, TBI Waiver); home health care billing; state-licensed adult day health care fees; Medicare Hospice Benefit coverage with Medicaid/private-pay room-and-board; and direct private-pay ancillary charges, with a 6.8% New York State cash receipts assessment applied across all rates. Customer acquisition is referral-driven — hospital discharge planners, social workers, physicians, and insurance/HMO networks are the primary channels — supplemented by community wellness workshops, an urgent-need admission line, and direct admissions via phone, email, and walk-in through an admissions office open Monday–Friday 8 AM–5 PM.

The organization's competitive position rests on a CMS 5-STAR overall rating (achieved July 2019), the largest Adult Day Health Care Program in Upstate New York, and a June 2019 strategic alliance with The GreenFields Continuing Care Community that establishes the region's most comprehensive post-acute continuum (independent living through hospice). Leadership is headed by President & CEO Randy Gerlach, with medical direction from Drs. Richard Carlson Jr. and Margaret Eberl, Director of Nursing Dawn Friend (RN), and therapy operations under Director Ashley Smith, Ph.D. The combined Schofield-GreenFields organization employs more than 1,000 people across Western New York and serves more than 1,700 clients, patients, and residents annually at the time of disclosure.

Name

Schofield Residence

Legal name

Schofield Care

Website

https://schofieldcare.org

Company type

Private

Founded year

1910

Operating status

Operating

Headcount range

251–500 employees

Short description

Schofield Care is a 115-year-old not-for-profit healthcare organization in Western New York providing skilled nursing, rehabilitation, home health care, adult day health care, hospice, TBI, and veteran care across Erie and Niagara Counties via an integrated care continuum and a 2019 strategic alliance with GreenFields Continuing Care Community.

Ownership category

akta.pro rank

Product category

Long-term care and skilled nursing facility services

NAICS

Nursing Care Facilities (Skilled Nursing Facilities) (6231), Home Health Care Services (6216)

SIC

Services-Skilled Nursing Care Facilities (8051), Services-Home Health Care Services (8082)

akta.pro primary industry

Nursing Homes (Non-SNF) (HLAFAFAC)

akta.pro secondary industries

Home-Based Wound Care & Ostomy Nursing (HLADAFAH), Specialty Palliative Care (e.g., oncology, CHF/COPD, dementia) (HLADAHAJ)

Keywords

• Skilled nursing care
• Home health services
• Adult day care
• Hospice care
• Rehabilitation services

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Skilled Nursing Facility (SNF) Services: Daily room and board charges for long-term and short-term nursing home residents. Includes private rooms ($496.62/day) and semi-private rooms ($458.17/day). Additional charges for prescription drugs, therapy services, physician visits, and transportation.
2. Medicare/Medicaid Reimbursement: Government healthcare program reimbursements for eligible residents covered by Medicare Part A (post-hospital skilled nursing/rehab) and Medicaid for long-term care.
3. Home Health Care Services: Home-based healthcare services including nursing care, therapy (PT/OT/ST), social work, and home health aide services. Covered by Medicare, Medicaid MLTC, TBI Waiver, and private pay.
4. Adult Day Health Care Program: Daytime care programs providing health and rehabilitative services. Licensed by the state for Medicaid/Medicare reimbursement eligibility.
5. Hospice Services: Serenity at Schofield hospice unit providing 24-hour nursing care for hospice-eligible residents. Medicare Hospice Benefit covers medical team and equipment; room and board covered by Medicaid/private pay.
6. Private Pay: Direct payment for services not covered by insurance, including private room upgrades and additional amenities.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Schofield Care is a not-for-profit healthcare provider that delivers a continuum of long-term and post-acute care services from its main campus in Kenmore, NY and additional sites across Western New York. Its offerings include 24/7 skilled nursing care, short-term and long-term rehabilitation, certified home health services, adult day health care (the largest program in Upstate New York), hospice and palliative care through a partnership with Hospice Buffalo, traumatic brain injury services, and veteran care programs.

Product overview

Schofield Care operates as a not-for-profit long-term care and home health care organization founded in 1910, offering a continuum of healthcare services. The organization provides six interconnected core services: Adult Day Health Care (the largest in Upstate New York with morning and afternoon sessions six days weekly), Home Health Care (in-home medical and support services across Erie and Niagara counties), Nursing Home Care & Rehabilitation (24/7 residential care with short-term rehab capabilities), Hospice & Palliative Care through the Serenity at Schofield partnership with Hospice Buffalo, Traumatic Brain Injury Services (waiver services, HCSS, and specialized day programs), and Veteran Care (respite and comprehensive veteran services). Additionally, the Western New York Direct Care Training Center offers state-approved certification programs (PCA, HHA, CNA) in partnership with UB-EOC. The organization serves more than 700 clients, patients, and residents annually.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Day Health Care Program Award-winning daytime program providing health care, social activities, and support services during morning and afternoon sessions, six days per week. Largest adult day health care program in Upstate New York and the only program in Erie County with both morning and afternoon sessions. State-licensed for Medicaid/Medicare reimbursement.
• Home Health Care Certified and licensed home health agency providing in-home medical care, therapy (PT/OT/ST), nutrition, social work, and assistance with daily activities to individuals across Erie and Niagara counties. Covered by Medicare, Medicaid MLTC, TBI Waiver, and private pay.
• Nursing Home Care & Rehabilitation

Quantifiable outcome

• 5-STAR Medicare rating achieved (above state and national averages)
• +2 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered flagship, core and minor.

• The GreenFields Continuing Care CommunityflagshipStrategic or Co-development Partner · 21 June 2019Strategic alliance between Schofield Care and The GreenFields Continuing Care Community (parent: Niagara Lutheran Health System) announced June 21, 2019. Combined 172-year history of service. Creates area's most comprehensive continuum of care including independent, assisted and enhanced-assisted living, memory care, sub-acute rehabilitation, outpatient therapy, skilled and long-term care, respite care, adult day health care, home health services, veteran care, and palliative/end-of-life care. More than 1,000 employees across both organizations. Better positioned for recruiting, retaining staff, and offering career advancement opportunities.
• Hospice BuffalocoreStrategic or Co-development Partner · 1 September 2014Partnership since September 2014 to operate Serenity at Schofield, a 10-bed hospice unit for hospice-eligible residents needing 24-hour nursing care. Combines Schofield's skilled nursing expertise with Hospice Buffalo's hospice medical team and bereavement support services.
• University at Buffalo Educational Opportunity Center (UB EOC)coreStrategic or Co-development PartnerTraining partnership for CNA (Nurse Aide Training Program), HHA (Home Health Aide), and PCA (Personal Care Aide) certification programs. UB EOC supports enrollment and admissions for NATP program at Schofield facilities.
• Western New York Women's FoundationminorStrategic or Co-development PartnerCollaboration for healthcare training programs and workforce development initiatives across Western New York.
• Greenfield Health and Rehabilitation CenterminorStrategic or Co-development PartnerTraining location partnerships for healthcare certification programs in Western New York.

Scale indicators8 records

Recent moves17 records

Expansion highlights6 records

Direct peers

• Absolut Care: WNY-based skilled nursing and rehabilitation operator with facilities in Allegany, Aurora, Gasport, and Orchard Park. Direct regional peer competing for hospital referrals, Medicaid residents, and short-term rehab patients.
• Brothers of Mercy: Catholic-sponsored WNY non-profit operator of a skilled nursing facility, assisted living, and rehabilitation services in Clarence, NY. Closely comparable non-profit SNF/rehab model serving similar Western New York demographic.
• Beechwood Continuing Care: WNY non-profit continuing care community in Getzville offering skilled nursing, assisted living, and rehabilitation. Comparable non-profit SNF/rehab operator in the same referral market as Schofield.
• McGuire Group: WNY-based operator of multiple skilled nursing and rehabilitation facilities, including Autumn View, Garden Gate, and Harris Hill. Directly comparable regional SNF/rehab competitor serving similar patient populations in Western New York.
• The GreenFields Continuing Care Community: Schofield Care's strategic alliance partner (announced June 2019). Operates independent living, assisted living, memory care, and sub-acute rehab in Western New York under Niagara Lutheran Health System, creating a shared continuum of care comparable to Schofield's.
• Hospice Buffalo: Schofield's hospice partner since 2014, jointly operating the 10-bed Serenity at Schofield unit. Comparable WNY non-profit hospice provider and a natural competitor/partner for end-of-life care services.

Broad incumbents

• National HealthCare Corporation (NHC): Public, nationally diversified operator of skilled nursing facilities, assisted living, home health, and hospice. Comparable business model across SNF, home health, and hospice lines, providing a public-market benchmark.
• Catholic Health System: WNY non-profit hospital system (Mercy, Sisters, St. Joseph, etc.) and a major referral source and competitor for post-acute, home health, and hospice services across the same Western New York market.
• Encompass Health: Public national leader in inpatient rehabilitation and post-acute care services. Comparable on the rehab and home health side of Schofield's continuum, providing a public benchmark for rehabilitation scale economics.

Regional players

• People Inc. Large WNY non-profit providing services for people with disabilities and seniors, including residential, day, and home-based programs. Comparable regional non-profit human services provider with overlapping populations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/SchofieldCare
• Xx.com/schofieldcare

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Schofield Residence