ABP Consultancy

What ABP Consultancy does

ABP Consultancy (legal entity ABP Global Ltd, incorporated in England and Wales) is a privately held business process management and intelligent automation services firm headquartered in London, with nine EMEA offices and 110+ automation specialists serving 209 clients worldwide. The company delivers end-to-end digital transformation under multi-year Master Services Agreements with Statement of Work scoping, combining discovery, solution design, implementation, managed support, and training through its ABP School of Automation. Its core proprietary products are moreIQ (an AI-driven conversational customer-experience assistant with CRM integrations into Salesforce, Dynamics, and SAP), SABE (a SaaS automation platform for SMBs spanning content, workflow, and robotics), and the NHS Platform (a Healthcare Automation Enablement Framework for NHS England extending across multiple NHS Trusts, with integrations into ESR, Oracle, and EMIS). Underlying technology modules cover process discovery, process and task mining, communication mining, BPM orchestration, RPA, intelligent document processing, decision management, business intelligence, conversational AI, agentic AI, and human-centered AI.

The company monetizes across five streams: professional services (consulting, configuration, implementation, support, and training), software licensing (ABP Standard Software retains IP; bespoke software IP transfers on full payment), recurring support services tied to new releases and defect remediation, SABE SaaS subscriptions (tiered packages from single user to 50+ users with a 24/7 support option), and ABP School of Automation training fees. Go-to-market combines enterprise field sales led by a dedicated CRO, channel partnerships with IBM and UiPath (Diamond Partner status), and direct NHS public-sector engagement. Target customers span BFSI (60 clients), public sector and healthcare (37), retail (21), manufacturing (18), and life sciences (11), with a separate SMB motion for SABE. Key certifications — ISO 9001, ISO 27001:2022, ISO 14001, ISO 42001:2023, Cyber Essentials and Cyber Essentials Plus — plus DORA and GDPR compliance support positioning in regulated buyers.

Name

ABP Consultancy

Legal name

ABP Global Ltd

Website

https://abpconsultancy.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

51–100 employees

Short description

ABP Consultancy is a London-headquartered intelligent automation services firm with 110+ specialists across 9 EMEA offices, delivering AI-powered automation, proprietary products (moreIQ, SABE, NHS Platform), and consulting services to 209 clients in BFSI, public sector, healthcare, retail, manufacturing, and life sciences.

Ownership category

akta.pro rank

Product category

Intelligent Automation Services

NAICS

Computer Systems Design and Related Services (54151), Management Consulting Services (54161), Custom Computer Programming Services (541511), Software Publishers (513210)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742), Services-Computer Programming Services (7371), Services-Prepackaged Software (7372)

akta.pro primary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

akta.pro secondary industries

ERP/CRM/HRIS Implementation & Integration (BPAEAAAE), Intelligent Document Processing (IDP) & OCR Automation (HDAEAHAC), ERP Implementation & Systems Integration Services (BPAEAGAA)

Keywords

• Intelligent automation services
• Robotic process automation
• Digital transformation consulting
• AI process automation
• Business process management

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services: Consultancy, configuration, implementation, and support services provided under Master Services Agreement with Statement of Work framework. Fees based on scope of services, deliverables, timetables, and service levels defined in each SOW.
2. Software Licensing: Licensed Software granted under non-exclusive, non-transferable licence. Intellectual Property Rights in ABP Standard Software remain with ABP. Bespoke Software IP transfers to client upon full payment.
3. Support Services: Ongoing support services including New Releases, defect remediation, and maintenance. Available during Normal Working Hours via ticketing system.
4. SaaS Subscription (SABE): SABE platform offered as software-as-a-service with tiered subscription packages, flexible deployment, and cost-control mechanisms for SMBs
5. Training Services: ABP School of Automation provides training and career management for automation talent

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

ABP Consultancy delivers AI-powered automation and digital transformation solutions by combining professional consultancy services with a portfolio of proprietary software products (moreIQ, SABE, NHS Platform, Coach Migration, ECM Federator). Offerings span process discovery, process mining, robotic process automation, intelligent document processing, and conversational AI for enterprise and SMB clients in BFSI, healthcare, and the public sector.

Product overview

ABP Consultancy offers a comprehensive intelligent automation and digital transformation platform consisting of three core products (moreIQ, SABE, and NHS Platform) plus supporting technology modules. moreIQ is an AI-powered intelligent customer experience assistant with conversational AI and CRM integrations. SABE is a SaaS automation platform targeting SMBs with content management, workflow, and robotics capabilities. NHS Platform is a healthcare automation framework built for NHS England with reusable templates and compliance alignment. Supporting these products are technology modules covering process discovery, process mining, task mining, communication mining, RPA, BPM/orchestration, intelligent document processing, decision management, business intelligence, and Agentic AI. The portfolio uses a value-engineering approach with consulting, delivery, support, and training services.

Differentiator

Problem solved

Functional benefit

Brands

• moreIQ: Intelligent Assistant for Customer Experience - AI-driven conversational engine with real-time intent recognition, CRM integration, and analytics dashboards for CSAT, FTR, and deflection metrics.
• SABE
• NHS Platform
• Coach Migration
• ECM Federator

Products and services

• moreIQ Intelligent customer experience assistant developed by ABP Consultancy, providing conversational AI-driven engagement automation for enterprise clients.
• SABE (SMB Automation Platform) SaaS automation platform delivering out-of-the-box intelligent automation capabilities to small and medium-sized businesses without enterprise-scale consulting overhead.
• NHS Platform (Healthcare Automation Enablement Framework) Healthcare-focused automation framework built for NHS trusts and UK public-sector healthcare organisations to automate administrative and clinical-support workflows.
• Coach Migration Legacy migration solution supporting the modernisation and migration of automation assets and processes for enterprise clients.
• ECM Federator Content management integration product that federates enterprise content management systems to enable unified document and content workflows for automation.
• Professional Services (Consulting & Implementation) Consulting and implementation services covering process discovery, process mining, RPA, intelligent document processing, and AI-driven digital transformation for enterprise and public-sector clients.
• ABP School of Automation Training and certification programme delivering intelligent automation education for clients and practitioners.

Quantifiable outcome

• Reduces inbound demand by resolving common queries automatically
• +5 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability10 records

Feature12 records

Partnerships

Five partnerships are on record, tiered core and supporting.

• IBMcoreTechnology or IntegrationLeading technology partnership. ABP is an IBM partner recognised with EMEA Partner Automation For Good 2023 award and EMEA Award for AI for Business 2024. Collaboration on AI and automation solutions.
• UiPathcoreTechnology or IntegrationDiamond Partner status - highest tier partnership with UiPath RPA platform. ABP leverages UiPath technology for robotics and process automation delivery.
• NHS EnglandcoreStrategic or Co-development PartnerEstablished NHS England partnership for Healthcare Automation Enablement Framework, extending to multiple NHS Trusts. Platform designed to evolve through February 2026 under NHS automation enablement roadmap. Supports centralised orchestration, shared automation assets, and compliance-aligned design.
• Microsoft (implied through technology stack)supportingTechnology or IntegrationUses Microsoft Clarity and other Microsoft AI/ML tools for analytics, behaviour analysis, and personalisation as referenced in privacy policy.
• Google (implied through technology stack)supportingTechnology or IntegrationUses Google Analytics for website analytics and traffic analysis as referenced in cookie policy.

Scale indicators8 records

Recent moves6 records

Expansion highlights7 records

Broad incumbents

• UiPath: Global leader in RPA and intelligent automation. Comparable as the underlying platform partner to ABP's Diamond-tier status and a competitor in the broader automation services market.
• Persistent Systems: Global IT services company with a strong digital and intelligent automation practice. Comparable given overlapping enterprise automation, BFSI, and healthcare client profiles.
• EXL Service: Digital and data analytics-led business process management company. Comparable as a peer in enterprise automation, analytics, and AI-driven process transformation across regulated verticals.
• SS&C Blue Prism: Enterprise RPA platform with strong regulated-vertical and public-sector presence. Comparable given ABP's BFSI and public-sector client mix and shared enterprise automation delivery model.
• Thoughtworks: Global technology consultancy focused on digital transformation and software engineering. Comparable as an enterprise transformation peer competing for similar AI/automation consulting mandates.
• Genpact: Global professional services firm specializing in digital transformation and business process management. Comparable given overlapping BFSI, healthcare, and manufacturing automation engagements.
• Capgemini: Global IT services and consulting giant with a substantial intelligent automation practice. Comparable as a larger-scale consulting competitor that targets the same enterprise transformation and BPM engagements.
• Automation Anywhere: Major RPA and agentic automation platform. Comparable as a competing intelligent automation vendor that ABP-style consultancies deliver against, with overlapping enterprise and public-sector targets.

Direct peers

• Damco Solutions: IT services firm offering RPA, AI, and intelligent automation solutions across BFSI, healthcare, and retail. Comparable as a similarly sized AI/automation consultancy targeting overlapping verticals and use cases.
• Symphony AI: Enterprise AI software and services company serving BFSI, retail, and other verticals. Comparable as a direct peer combining vertical AI applications with delivery services and a similar go-to-market motion.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCPyRdATqDiuSGAqXixTpqzA
• LinkedInlinkedin.com/company/abpconsultancy
• Xx.com/abpconsultancy
• Facebookfacebook.com/agilebusinessprocess

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ABP Consultancy