Birch Family Services

What Birch Family Services does

Birch Family Services is a New York City-based 501(c)(3) nonprofit organization founded in 1976 that provides a comprehensive suite of human services for individuals with autism and developmental disabilities. The organization operates five interconnected service lines: Education Programs — including 8 early childhood centers across Brooklyn, Queens, the Bronx, and Manhattan, plus the Phyllis L. Susser School for Exceptional Children at Springfield Gardens; Employment Programs through the New Frontier initiative; Life Skills and Family Support (Day Habilitation and Community Habilitation); Residential Programs; and the Birch Training Institute (BTI), which delivers professional development for internal staff and the broader developmental disabilities field. Together these programs support more than 2,000 individuals and their families each day across New York City, with administrative headquarters at 104 West 29th Street, Manhattan.

The organization operates as a direct human services provider with no proprietary technology platform, no public-facing API, and no software product offering. Service delivery relies on credentialed facilities and trained direct-care staff rather than technology-based solutions; the only third-party integration referenced is the Learning Stream course registration platform used by BTI. The core operational technology footprint consists of standard nonprofit administrative systems and a corporate compliance infrastructure including HIPAA compliance, third-party audits, and a Lighthouse Services external compliance hotline.

Birch Family Services' revenue is generated across three streams: government contracts and program funding (the primary source, covering education, employment, residential, and life-skills services funded through NY State OPWDD and NYC DOE), charitable contributions from individual, corporate, and foundation donors (including Donor Advised Fund partnerships), and special event fundraising anchored by the 14-year-old 5K Forward, the Soirée, the Golf Classic, and NYC Half marathon team participation. Services are provided at no charge to clients. The organization holds the Candid (formerly GuideStar) Platinum Seal of Transparency and is governed by an independent board of directors under nonprofit governance requirements.

Name

Birch Family Services

Legal name

Birch Family Services

Website

https://birchfamilyservices.org

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Birch Family Services is a New York City-based 501(c)(3) nonprofit providing education, employment, life-skills, and residential services to more than 2,000 individuals with autism and developmental disabilities daily across nine facilities.

Ownership category

akta.pro rank

Product category

Disability and Human Services

NAICS

Other Individual and Family Services (624190), Child and Youth Services (62411), Individual and Family Services (6241)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Autism Parent/Caregiver Education & Training (School-Linked) (EDAKAKAJ), Family Advocacy, Parent Training & Support Services (EDAJAKAK), Family & Parent Support Services (Parent Coaching, Advocacy) (EDAJALAK)

Keywords

• Disability services
• Autism support services
• Developmental disability care
• Special education programs
• Vocational rehabilitation services

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Government Contracts and Program Funding: Revenue primarily from government contracts and program funding for disability services including education, employment, residential, and life skills programs.
2. Donations and Contributions: Charitable donations from individuals, corporations, and foundations supporting the organization's mission and programs.
3. Special Events Fundraising: Revenue from events such as Golf Classic, Soirée, 5K Forward, and NYC Half marathon fundraising activities.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

Birch Family Services is a nonprofit human services organization delivering education, employment, life skills, residential, and family support services to individuals with autism and developmental disabilities. Services are delivered directly through a network of eight early childhood centers, education centers, the Phyllis L. Susser School for Exceptional Children, residential programs, and the Birch Training Institute across the five boroughs of New York City, supporting more than 2,000 individuals and their families each day.

Product overview

Birch Family Services offers a comprehensive suite of human services for individuals with autism and developmental disabilities. The organization operates as a nonprofit service provider rather than a technology company. Its portfolio consists of five interconnected service lines: Education Programs (including Early Childhood centers across New York City, School Age programs, and the Phyllis L. Susser School), Employment Programs through the New Frontier initiative, Life Skills and Family Support services (Day Habilitation and Community Habilitation), Residential Programs, and the Birch Training Institute for staff and family education. Together, these programs support over 2,000 individuals and families daily throughout New York City.

Differentiator

Problem solved

Functional benefit

Brands

• New Frontier: Employment program for individuals with disabilities
• Birch Training Institute (BTI)
• 5K Forward

Products and services

• Education Programs

Quantifiable outcome

• Supports more than 2,000 individuals and families daily
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered minor and core.

• Lamb Insurance ServicesminorOthers · 1 January 2026Champion Sponsor of the 14th Annual 5K Forward event. Lamb Insurance Services provides sponsorship support for the organization's flagship fundraising event.
• EisnerAmperminorOthers · 1 January 2026Community Partner Sponsor of the 14th Annual 5K Forward event. EisnerAmper provides professional accounting and advisory sponsorship support.
• Apple BankminorOthers · 1 January 2026Refreshment Sponsor of the 14th Annual 5K Forward event.
• JD Masters Plumbing & Heating Inc.minorOthers · 1 January 2026Refreshment Sponsor of the 14th Annual 5K Forward event.
• Virtu FinancialminorOthers · 1 January 2026Refreshment Sponsor of the 14th Annual 5K Forward event.
• Lighthouse ServicescoreOthersExternal compliance hotline provider providing anonymous and confidential reporting services for Birch Family Services staff and stakeholders.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• ADAPT Community Network: NYC-based nonprofit (formerly UCP of NYC) serving people with cerebral palsy, autism, and other developmental disabilities through education, residential, and community-based programs. Direct peer for autism and DD service delivery.
• YAI/National Institute for People with Disabilities: NYC-based 501(c)(3) providing education, employment, residential, and community supports for people with intellectual and developmental disabilities, including autism. Most directly comparable peer given overlapping service lines, geography, and scale.
• Services for the Underserved (S:US): NYC nonprofit providing housing, behavioral health, and disability supports including autism services and developmental disability programs. Comparable in scale and NYC geographic concentration.
• AHRC NYC: NYC nonprofit serving individuals with intellectual and developmental disabilities through schools, day programs, residential services, and employment supports. Closely mirrors Birch's service portfolio and NYC geographic footprint.
• Lifespire: NYC nonprofit providing supports to people with developmental disabilities including education, day programs, employment, and residential services. Direct peer sharing OPWDD contracting and NYC geography.
• HeartShare Human Services of New York: Brooklyn-rooted nonprofit offering education, day habilitation, residential, and employment programs for people with developmental disabilities, including autism-specific services. Directly competes for OPWDD-funded clients in the NYC metro.
• QSAC (Quality Services for the Autism Community): NYC-area nonprofit dedicated specifically to children and adults with autism, offering education, day programs, residential, and employment services. Particularly close overlap on the autism-specialty dimension.

Broad incumbents

• Easterseals: National disability services nonprofit with a broad portfolio including autism services, early childhood, and employment supports. Larger and more diversified than Birch but offers overlapping program categories.
• Goodwill Industries International: National nonprofit providing employment and training services, with extensive programs for people with disabilities including autism. Overlaps most directly with Birch's New Frontier employment program but at much broader national scale.
• The Arc of the United States: National federation of state and local chapters serving people with intellectual and developmental disabilities. Comparable mission and service types but operates at federation scale rather than direct-delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/birchfamilyserv
• YouTubeyoutube.com/channel/UCa5t03AAC_pxjwxsrZxPoTg
• Facebookfacebook.com/birchfamilyservices
• LinkedInlinkedin.com/company/birch-family-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Birch Family Services