Services for the UnderServed
Services for the UnderServed (S:US) is a 1978-founded New York City nonprofit providing housing, behavioral health, developmental disabilities, veterans, and homelessness services to 37,000+ vulnerable individuals and families annually across 42 of NYC's 59 community boards.
- Company typePrivate
- Founded1978
- HeadquartersNew York, United States
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Services for the UnderServed does
Services for the UnderServed (S:US) is a 501(c)(3) nonprofit social services organization founded in 1978 and headquartered in New York City. It serves more than 37,000 individuals and families annually across New York City, with residential and support services in 42 of the city's 59 community boards. The organization targets vulnerable New Yorkers, including individuals with intellectual and developmental disabilities, people experiencing homelessness, low-income households earning 40%–80% of area median income, veterans experiencing homelessness, and individuals with behavioral health challenges.
S:US delivers its services through six core program areas: Developmental Disabilities Services, Homeless Services, Low-Income Housing, Behavioral Health Services, Veterans Services, and Urban Farms. The organization owns, leases, and manages more than 4,000 housing units across Brooklyn, Queens, Manhattan, and the Bronx, with an additional 1,500+ units in development. The development pipeline includes Melrose North (171 units, Bronx, completed 2024 with Bronx Pro Group, featuring Passive House design), Starhill Phase I (326 units, Morris Heights, Bronx, groundbreaking 2024), and Marcus Garvey Extension Phase 2 (287 units, Brownsville, Brooklyn, groundbreaking 2025). S:US does not operate a proprietary technology platform; services are delivered directly through shelters, supportive housing sites, community centers, outreach programs, and partnerships with city agencies, architecture firms, and community-arts organizations.
Funding comes primarily from government contracts (NYC Department of Homeless Services, HPD, Medicaid), foundation grants, corporate sponsorships, and individual donations. Services are provided at no cost to beneficiaries. Annual fundraising includes the Dinner for a Better New York gala (which raised over $1.6 million in 2026, up from $1.5M in 2025 and $1.2M in 2024) and additional sub-brands such as Urban Farms, S:UStainer monthly giving, and the S:USTAIN Legacy Society. The organization operates with 1,001–5,000 employees and is led by President & CEO Perry Perlmutter; the prior CEO transition was from Donna Colonna to Dr. Jorge R. Petit in 2022. S:US is incorporated in New York State, governed by a Board of Directors, and has no parent company, public shareholders, or external equity ownership.
Services for the UnderServed firmographics
Firmographics- Name
- Services for the UnderServed
- Legal name
- Services for the UnderServed, Inc.
- Website
- https://sus.org
- Company type
- Private
- Founded year
- 1978
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Services for the UnderServed (S:US) is a 1978-founded New York City nonprofit providing housing, behavioral health, developmental disabilities, veterans, and homelessness services to 37,000+ vulnerable individuals and families annually across 42 of NYC's 59 community boards.
- Ownership category
- akta.pro rank
Services for the UnderServed industry classification
Industry- Product category
- Nonprofit Social Services
- NAICS
- Community Housing Services (62422), Temporary Shelters (624221), Individual and Family Services (6241)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)
- akta.pro secondary industries
- Housing Assistance & Homeless Services (BPAGAEAB), Local Public Health & Human Services Administration (BPAIACAK)
Keywords
Where Services for the UnderServed is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Services for the UnderServed business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Government Contracts and Grants: S:US receives funding through government contracts with city and state agencies for homeless services, supportive housing, behavioral health services, and veterans programs. This includes Medicaid funding, HPD contracts, and NYC Department of Homeless Services agreements.
- Individual and Corporate Donations: Annual fundraising gala Dinner for a Better New York raised over $1.6 million in 2026. Additional revenue comes from individual donations, corporate sponsorships, and foundation grants.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels8 records
Services for the UnderServed product offering
Product offeringCore offering
S:US is a nonprofit social services organization that provides direct human services to vulnerable New Yorkers, including supportive and affordable housing (4,000+ units owned, leased and managed), emergency shelters, behavioral health and substance use treatment, intellectual and developmental disabilities programs, veterans services, and a horticulture-based Urban Farms program. Services are funded through government contracts, foundation grants, corporate sponsorships, and individual donations, and are delivered at no cost to beneficiaries.
Product overview
Services for the UnderServed (S:US) is a nonprofit social services organization founded in 1978 that provides a portfolio of interconnected programs serving vulnerable New Yorkers. The core offerings include Developmental Disabilities Services, Homeless Services, Low-Income Housing, Behavioral Health Services, Veterans Services, and Urban Farms. S:US operates as one unified organization with multiple service lines rather than separate product modules, providing housing, employment, skills-building, treatment, and recovery services to tens of thousands of individuals and families annually. Notable housing developments include Melrose North (171-unit supportive housing awarded the 2026 Berger Prize) and Starhill Phase I and II. The organization also hosts signature fundraising events including the annual Dinner for a Better New York, and operates Urban Farms programs for food security.
Differentiator
Problem solved
Functional benefit
Brands
- Urban Farms: S:US Urban Farms uses horticulture to improve wellness and help participants achieve their personal and professional goals, growing fresh produce for community consumption.
- S:UStainer
- S:USTAIN Legacy Society
Products and services
- Developmental Disabilities Services Programs for individuals with intellectual and developmental disabilities, honoring personal choices, expanding possibilities, and supporting journeys toward personal fulfillment through residential services, day programs, employment, skills-building, and family support.
- Homeless Services Shelter and support services for homeless individuals and families, including shelters for those with mental health challenges, HIV/AIDS, and domestic violence survivors; includes emergency shelter, transitional housing, street outreach, and prevention services.
- Low-Income Housing Affordable and supportive housing development and management. S:US owns, leases and manages more than 4,000 housing units in Brooklyn, Queens, Manhattan and the Bronx, with an additional 1,500+ units in development.
- Behavioral Health Services Mental health and substance use treatment services aimed at addressing the high unemployment (60-80%) among people living with mental illness and reducing incarceration due to mental illness.
- Veterans Services Services supporting veterans experiencing homelessness in New York City, including housing resources, benefits advocacy, and discharge upgrades. Contributed to NYC's nearly 90% reduction in veteran homelessness since 2011.
- Urban Farms Horticulture-based program using green spaces to improve wellness and help participants achieve personal and professional goals, including community gardens, fresh produce growing, and food security initiatives.
- Melrose North 171-unit supportive and affordable housing development in the Bronx featuring Passive House design, community and computer rooms, children's play area, community garden, 24-hour security, and accessible ramp to Melrose Metro-North station. Awarded the 2026 Berger Prize by the Design Trust for Public Space.
Quantifiable outcome
- 37,000+ individuals and families served annually
- +3 more outcomes
Companies that use Services for the UnderServed
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles2 records
Services for the UnderServed technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Services for the UnderServed partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core, secondary and minor.
- Bronx Pro GroupcoreHousing development partner for Melrose North (171-unit supportive and affordable housing in the Bronx) and Starhill redevelopment (326 units in Morris Heights, Bronx). Long-standing commitment to Bronx community.
- Curtis + Ginsberg ArchitectscoreArchitecture firm that designed Melrose North, advancing wellness, safety, and pride for residents through Passive House design.
- DreamYard ProjectcoreCommunity arts partner at Melrose North, operating approximately 5,000 square feet of youth arts education facility space. Infused creativity and connection to help residents feel rooted in a vibrant, culturally rich neighborhood.
- NYC Department of Health and Mental HygienecoreCollaborated on rooftop reception and Social Justice Agenda discussion on health and mental health access and equity. Partnership supporting city-wide collaborations.
- Brooklyn Community Services (BCS)secondaryCollaboration on NYC Mural Arts Project (NYCMAP) to create murals in East Harlem addressing mental health themes.
- NYC Mural Arts Project (NYCMAP)secondaryPartnership with NYC Department of Health and Mental Hygiene to address mental health stigma through public art.
- Community Care Rxminor2025 Healthcare Honoree at Dinner for a Better New York. Shared commitment to dignity, access, and compassionate care.
- D&J Transportationminor2025 Honoree at Dinner for a Better New York. Supports organization uplifting vulnerable community members.
- Richman Housing Resources LLCminor2026 Honoree at Dinner for a Better New York. Affordable housing leader recognized for contributions.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Services for the UnderServed competitors and assessment
Company assessmentDirect peers
- HELP USA: NYC-focused nonprofit operating shelters, transitional and permanent supportive housing for homeless individuals and families. Directly comparable in shelter and supportive housing development model.
- CAMBA: Large Brooklyn-based nonprofit delivering housing, workforce development, family services, and HIV/AIDS supportive housing. Comparable in scale, NYC focus, and multi-service nonprofit model serving vulnerable populations.
- Coalition for the Homeless: NYC advocacy and direct-service nonprofit focused on homelessness prevention, shelter, and housing policy. Comparable mission and NYC-only footprint, with overlapping shelter and supportive housing programs.
- Project Renewal: NYC nonprofit providing shelter, supportive housing, employment, and behavioral health services to homeless and low-income individuals. Directly comparable to S:US across the same service lines, NYC-only footprint, and government-contract funding model.
- Housing Works: NYC nonprofit combining housing, healthcare, and advocacy services for homeless and low-income individuals, including those with HIV/AIDS. Comparable service overlap with S:US's homeless and behavioral health programs.
- Bowery Residents' Committee (BRC): Major NYC nonprofit providing shelter, transitional housing, and workforce services to homeless and low-income individuals. Closely comparable to S:US on homeless services and NYC government-funded operations.
- Henry Street Settlement: Long-standing NYC Lower East Side settlement house providing housing, social services, behavioral health, and arts programs. Comparable in mission, multi-segment service portfolio, and government-funded nonprofit structure.
- The Bridge: NYC nonprofit providing mental health, substance use, housing, and rehabilitation services to vulnerable New Yorkers. Comparable in behavioral health and supportive housing delivery, with NYC government contracts.
Broad incumbents
- Goodwill Industries of Greater New York and Northern New Jersey: Larger regional nonprofit providing workforce development, employment, and training services to individuals with disabilities and barriers to employment. Comparable overlap with S:US's I/DD services segment.
Regional players
- BronxWorks: Bronx-based nonprofit providing housing assistance, workforce development, immigration services, and youth programs. Comparable service mix and nonprofit model but narrower geographic concentration than S:US.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Services for the UnderServed social profiles
Digital presenceServices for the UnderServed compliance and trust
Trust signalCompliance3 records
Services for the UnderServed financial estimates
Financial estimateRevenue estimate
Valuation estimate
Services for the UnderServed leadership team
Management profileNumber of profiles
Profiles4 records
Services for the UnderServed funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Services for the UnderServed M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Services for the UnderServed
What does Services for the UnderServed do?
S:US is a nonprofit social services organization that provides direct human services to vulnerable New Yorkers, including supportive and affordable housing (4,000+ units owned, leased and managed), emergency shelters, behavioral health and substance use treatment, intellectual and developmental disabilities programs, veterans services, and a horticulture-based Urban Farms program. Services are funded through government contracts, foundation grants, corporate sponsorships, and individual donations, and are delivered at no cost to beneficiaries.
Is Services for the UnderServed a public or private company?
Services for the UnderServed is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Services for the UnderServed founded?
Services for the UnderServed was founded in 1978. It employs 1,001 to 5,000 people.
Where is Services for the UnderServed based?
Services for the UnderServed is headquartered in New York, United States, in the North America region.
How does Services for the UnderServed make money?
Two revenue lines are on record. Government Contracts and Grants are the primary driver. The others are individual and Corporate Donations.
Who are Services for the UnderServed's main competitors?
Direct peers on record are HELP USA, CAMBA, Coalition for the Homeless, Project Renewal, Housing Works, Bowery Residents' Committee (BRC), Henry Street Settlement and The Bridge. Goodwill Industries of Greater New York and Northern New Jersey is listed as a broad incumbent. BronxWorks is listed as a regional player.
Does Services for the UnderServed have an API?
No public API is recorded for Services for the UnderServed.
What industry is Services for the UnderServed in?
Services for the UnderServed's product category is Nonprofit Social Services. Its primary akta.pro industry code is BPAIANAC, Homelessness Prevention, Shelter & Supportive Housing Services, with a secondary code of BPAGAEAB, Housing Assistance & Homeless Services. Its NAICS code is 62422 and its SIC code is 8300.