INOC
INOC is a 24x7 outsourced NOC services provider, founded in 2000, delivering tiered network operations support and consulting to enterprises, communications service providers, and OEMs globally from Northbrook, Illinois.
- Company typePrivate
- Founded2000
- HeadquartersNorthbrook, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What INOC does
INOC is a 24x7 outsourced Network Operations Center (NOC) services provider founded in 2000 and headquartered in Northbrook, Illinois, operating as a division of ITsavvy LLC. The company delivers tiered NOC support (Shared, Hybrid, Dedicated, and Designated models) to enterprises, communications service providers, and OEMs, with a 200+ person support team monitoring tens of thousands of infrastructure elements across network, server, database, and application environments. INOC operates global NOCs in North America, Europe, and Asia Pacific, and holds ISO 27001:2022, SOC 2 Type II, NERC CIP, GDPR, CCPA, and CAS(T) certifications, enabling it to serve regulated industries including energy, healthcare, government, and financial services.
The underlying technology stack centers on the proprietary INOC Ops 3.0 platform, which integrates ITSM workflows, a sophisticated CMDB, and AIOps-driven automation (including NLP-based alert correlation and predictive problem management) built on partnerships with ServiceNow, BMC, LogicMonitor, BigPanda, Splunk, and others. INOC also offers NOC Operations Consulting for clients designing or optimizing their own NOCs. Revenue is generated primarily through recurring monthly subscriptions (custom-priced per device, per activity, or per incident volume), supplemented by engagement-based consulting fees and channel economics from the INOC VISION Partner Program, which enables MSPs, VARs, SIs, and OEMs to resell white-labeled NOC services.
INOC's go-to-market combines direct enterprise field sales with channel-driven mid-market acquisition. Named customers include Adtran, Digital Realty, AT&T Business, and a large financial company via SHI, supported by case studies documenting outcomes such as 900% MTTR improvement (SHI partnership) and 35% reduction in ticket resolution times (AT&T Business VA Hospital). The company maintains 500+ customer and partner relationships across ten or more verticals and has been in continuous operation for over two decades without external venture funding.
INOC firmographics
Firmographics- Name
- INOC
- Legal name
- ITsavvy LLC
- Website
- https://inoc.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- INOC is a 24x7 outsourced NOC services provider, founded in 2000, delivering tiered network operations support and consulting to enterprises, communications service providers, and OEMs globally from Northbrook, Illinois.
- Ownership category
- akta.pro rank
INOC industry classification
Industry- Product category
- Network Operations Center Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Network Operations Outsourcing (NOC Services) (BPAEAMAD)
- akta.pro secondary industries
- Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ), IT Operations, Event & Incident Management (NOC/SOC-to-ITSM) (BPAEAJAH), Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)
Keywords
Where INOC is headquartered
LocationHeadquarters
- HQ city
- Northbrook
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
INOC business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Outsourced NOC Support Services: 24x7 NOC and service desk monitoring for tens of thousands of infrastructure elements with Tier 1-3 support. Custom-priced based on incident volume and infrastructure size. Offers Shared, Hybrid, Dedicated, and Designated NOC support models.
- NOC Operations Consulting: Best practices consulting for designing and building new NOCs and optimizing existing NOC operations. Engagement-based pricing for operational maturity assessments, framework design, and procedure optimization.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Shared NOC Support |
| Hybrid | Monthly | Hybrid NOC Support |
| Subscription | Monthly | Dedicated NOC Support |
| Subscription | Monthly | Designated NOC Support |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels6 records
INOC product offering
Product offeringCore offering
INOC provides 24x7 outsourced Network Operations Center (NOC) support services and NOC operations consulting for enterprises, communications service providers, and OEMs. Its services deliver Tier 1-3 monitoring and incident management across network, server, database, application, and cloud infrastructure, supported by a proprietary NOC platform with AIOps-driven automation. The company also offers a partner program (INOC VISION) enabling MSPs, VARs, system integrators, and OEMs to resell white-labeled NOC capabilities.
Product overview
INOC is a 24x7 outsourced NOC services provider offering two core services: Outsourced NOC Support and NOC Operations Consulting. These are delivered through the INOC Platform (the operational infrastructure), augmented by AIOps capabilities for automated incident management. The portfolio includes add-on services such as 24x7 Service Desk, NOC Runbooks, Business Continuity, Global NOCs, NOC Turnup & Assessment, and the NOC Support Framework. The company also operates the INOC VISION Partner Program for MSPs, VARs, SIs, and OEMs to resell white-labeled NOC services. INOC is a division of ITsavvy LLC and is not a software provider—their platform is not a SaaS product but the infrastructure supporting their managed services.
Differentiator
Problem solved
Functional benefit
Products and services
- Outsourced NOC Support 24x7 outsourced network operations center support providing Tier 1-3 technical support for monitoring and managing enterprise, service provider, and OEM infrastructure across network, server, database, application, and cloud environments. Delivered via shared, hybrid, dedicated, and designated NOC support models.
- NOC Operations Consulting
Quantifiable outcome
- 50% reduction in total cost of ownership compared to in-house NOC
- +5 more outcomes
Companies that use INOC
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles4 records
INOC technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability6 records
Feature4 records
INOC partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- ServiceNowcoreITSM platform integration partner. INOC sets up ServiceNow instances as part of client onboarding and integrates with ServiceNow for incident management, ticketing, and workflow automation.
- MSPs (Managed Service Providers)coreINOC VISION Partner Program enables MSPs to resell white-labeled 24x7 NOC services, avoiding costly in-house NOC build while delivering comprehensive support to end customers.
- VARs & System IntegratorscoreValue-added resellers and system integrators leverage INOC's NOC capabilities to deliver managed services under their brand, expanding service portfolios profitably.
- OEMs (Network Equipment Manufacturers)coreNetwork equipment vendors white-label INOC's NOC services to provide comprehensive support offerings to their end customers without building support infrastructure.
- Strategic Technology PartnerscoreDeep partnerships with technology vendors for co-development of integration capabilities, shared best practices, and joint solution delivery.
- Referral Sales AgentsminorReferral partners driving new customer introductions to INOC's NOC services in exchange for referral commissions.
Scale indicators13 records
Recent moves6 records
Expansion highlights6 records
INOC competitors and assessment
Company assessmentBroad incumbents
- Tata Consultancy Services (TCS): TCS delivers network and infrastructure managed services, including NOC operations, to large multinational clients — a broad incumbent peer with overlapping outsourced IT operations capabilities.
- Capgemini: Capgemini's Infrastructure Services include managed network operations and NOC capabilities for global enterprises, serving as a broad incumbent alternative to INOC for outsourced IT operations support.
- IBM: IBM Managed Network Services and IBM Services deliver 24x7 network operations support to large enterprises globally, competing with INOC in complex, multi-vendor enterprise environments at scale.
- Wipro: Wipro's infrastructure managed services practice provides network operations and NOC support globally, competing with INOC for enterprise outsourced operations work at significantly larger scale.
- Accenture: Accenture's infrastructure and network managed services practice delivers large-scale NOC and IT operations support to global enterprises, overlapping with INOC's offering but as part of a much broader services portfolio.
- NTT Data: NTT Data offers managed infrastructure and network operations services worldwide, including 24x7 NOC support, comparable to INOC's outsourced NOC model but with much larger global delivery scale.
Direct peers
- ConnectWise: ConnectWise offers a 24x7 NOC services program that MSPs can leverage to deliver outsourced monitoring and support to their end customers, directly comparable to INOC's white-label partner model and shared NOC delivery.
- eSentire: eSentire operates a 24x7 managed detection and response (MDR) SOC and NOC for mid-market and enterprise customers, with a services-led delivery model comparable to INOC's outsourced operations approach.
- Netsurion: Netsurion provides managed network operations and security operations center (NOC/SOC) services with 24x7 monitoring for enterprises, closely aligned with INOC's managed NOC support and incident response model.
- Dataprise: Dataprise is a mid-market and enterprise managed IT services provider operating its own NOC for network, server, and application monitoring — directly comparable to INOC's outsourced 24x7 NOC support offering.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
INOC social profiles
Digital presenceINOC compliance and trust
Trust signalCompliance6 records
INOC financial estimates
Financial estimateRevenue estimate
Valuation estimate
INOC leadership team
Management profileNumber of profiles
Profiles5 records
INOC funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
INOC M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about INOC
What does INOC do?
INOC provides 24x7 outsourced Network Operations Center (NOC) support services and NOC operations consulting for enterprises, communications service providers, and OEMs. Its services deliver Tier 1-3 monitoring and incident management across network, server, database, application, and cloud infrastructure, supported by a proprietary NOC platform with AIOps-driven automation. The company also offers a partner program (INOC VISION) enabling MSPs, VARs, system integrators, and OEMs to resell white-labeled NOC capabilities.
Is INOC a public or private company?
INOC is a private company. It is classified as corporate owned and is currently operating.
When was INOC founded?
INOC was founded in 2000. It employs 51 to 100 people.
Where is INOC based?
INOC is headquartered in Northbrook, United States, in the North America region.
How does INOC make money?
Two revenue lines are on record. Outsourced NOC Support Services are the primary driver. The others are NOC Operations Consulting.
Who are INOC's main competitors?
Broad incumbents on record are Tata Consultancy Services (TCS), Capgemini, IBM, Wipro, Accenture and NTT Data. Direct peers are ConnectWise, eSentire, Netsurion and Dataprise.
Does INOC have an API?
No public API is recorded for INOC.
What industry is INOC in?
INOC's product category is Network Operations Center Services. Its primary akta.pro industry code is BPAEAMAD, Network Operations Outsourcing (NOC Services), with a secondary code of HDAIAGAJ, Network Monitoring, Assurance & Managed NOC Services (SLA Ops). Its NAICS code is 51821 and its SIC code is 7370.