Sync Lab

What Sync Lab does

Sync Lab is an Italian system integrator and software house headquartered in Naples, with six regional offices (Rome, Milan, Padua, Verona, Como) and approximately 250 employees. Founded around 2004, the firm describes its evolution from a software house into a system integrator providing IT consulting, realization, production deployment, and governance of solutions across telecommunications, energy, banking, public administration, transportation, healthcare, and maritime sectors. Named enterprise and government clients include Eni, Enel, Vodafone, Fastweb, TIM, Accenture, Trenitalia, RAI, MEF, Regione Lazio, Unicredit, Intesa San Paolo, H&M, Grimaldi Lines, and the Italian Notary Association (Notartel).

The company operates a dual revenue model combining professional and managed services with a portfolio of proprietary vertical products. Maritime offerings span SeaStream (Fleet Operation Center), PortStream (Port Operation Center), ShipBook (digital logbooks with IMO-aligned modules), SatStream (satellite operations, co-developed with Telespazio), and StreamBox (IoT gateway). Healthcare is addressed via SynClinic for clinical and administrative management, and transport via FastRide (Demand Responsive Transit) and the FastReservation suite (FastBeach, FastEvent, FastSport, Fast2Green). Other proprietary products include DPS 4.0 and StreamLog for GDPR compliance, StreamCrusher for log/clickstream analytics, WAVE for video surveillance integrated with GIS, SoberEye for workplace neurocognitive safety, plus blockchain and metaverso/holograms service lines. Channel partners include Odoo (Silver Partner) and TIBCO (Certified Partner).

Research and development is anchored by R&D collaborations with more than ten Italian universities and research institutions and by participation in EU-funded projects such as BDA4PHR, BIG-ASC, eHealthNet, LeanBigData, and SecureCloud. Certifications include ISO 27001 (blockchain turnkey services), ISO 9001, and GDPR-aligned tooling. The company is privately held (Sync Lab Srl), controlled by its founders with Luca Lo Presti identified as Founding Partner and manager of the Enterprise Solutions & Products Area.

Name

Sync Lab

Legal name

Sync Lab Srl

Website

https://synclab.it

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

101–250 employees

Short description

Sync Lab is a privately held Italian system integrator (Naples HQ, ~250 employees, six offices) that delivers IT consulting, managed services, and proprietary vertical software for maritime, healthcare, transport, compliance, and enterprise clients across Italy.

Ownership category

akta.pro rank

Headquarters

HQ city

Naples

HQ country

Italy

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Professional Services and Consulting: IT consulting and professional services delivered as a system integrator, helping clients with realization, production deployment and governance of IT solutions, including organizational change management.
2. Software Products and Solutions: Proprietary software products including maritime solutions (SeaStream, PortStream, ShipBook, SatStream, StreamBox), healthcare (SynClinic), reservation systems (FastReservation Suite), transport (FastRide), privacy (DPS 4.0, StreamLog), and analytics (StreamCrusher).
3. Enterprise Solutions and ERP: Odoo ERP implementation and customization services as Silver Partner, including consulting and development for enterprise resource planning needs.
4. Managed Services: Ongoing managed services for IT infrastructure and operations support.
5. Research and Development Projects: EU-funded R&D projects including BDA4PHR (Euro 1,565,000 total investment, Euro 759,191.80 EU contribution), eHealthNet, LeanBigData, SecureCloud, and others.

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

Sync Lab is an Italian system integrator providing IT consulting, professional services, and proprietary software products to enterprises and public administrations. Its core activity spans solution realization, production deployment, and governance of IT systems across verticals such as telecommunications, energy, banking, transport, healthcare, and maritime. Alongside consulting, Sync Lab sells its own software products — including maritime fleet/port platforms, healthcare information systems, booking suites, GDPR compliance tools, video-surveillance platforms, and blockchain/holographic solutions — complemented by managed services and ongoing support.

Product overview

Sync Lab operates as a System Integrator offering a diverse portfolio of proprietary products and solutions across multiple verticals. The core portfolio includes health facility management (SynClinic), maritime operations (SeaStream, PortStream, ShipBook, SatStream, StreamBox), reservation management (FastReservation Suite with FastBeach, FastEvent, FastSport, Fast2Green), workplace safety (Sobereye), privacy compliance (DPS 4.0, StreamLog), data analytics (StreamCrusher), territory monitoring (WAVE), and transport management (FastRide). Additional service offerings encompass Blockchain Solutions and Metaverso & Holograms technology. The company also maintains active R&D collaborations with universities on specialized projects including BIG-ASC (fraud prevention), eHealthNet (healthcare), LeanBigData (big data analytics), BDA4PHR (health data management), SecureCloud (cloud security), and SIMS (integrated mobility).

Differentiator

Problem solved

Functional benefit

Brands

• SyncClinic: Management software for health facilities - CUP, Medical Record, Billing, Warehouse.
• SeaStream
• FastReservation
• SoberEye
• DPS 4.0
• StreamLog
• StreamCrusher
• WAVE
• FastRide
• Sync Security
• SyncHolo
• SatStream
• PortStream
• ShipBook
• StreamBox

Products and services

• SynClinic Health information system for integrated management of clinical and administrative processes of hospitals, clinics, and nursing homes, handling CUP, Medical Records, Billing and Warehouse operations with cloud or on-premises deployment options.
• SeaStream Integrated web service platform for Fleet Operation Center (FOC) providing global fleet monitoring with real-time ship tracking, route optimization, report management, data analysis, and carbon emission monitoring.
• PortStream Web services platform for Port Operation Center (POC) optimizing daily operations of port operators including tug companies, mooring operators, pilots, harbor masters, and port authorities, transforming ports into smart ports.
• ShipBook Suite of digital logbooks for maritime sector including Cruise Book and Cargo Book modules, incorporating IMO guidelines on Bridge and Engine Room Resource Management for navigation safety and operational efficiency.
• SatStream Maritime Satcom Operation Center (MSOC) for monitoring ships and managing satellite communication systems, including modules for ship location tracking, fleet management, and optimized satellite communications.
• StreamBox IoT edge-to-cloud multi-service gateway interfacing with onboard navigation and automation systems, providing real-time tracking and encrypted VPN data transfer for the maritime sector.
• FastReservation Suite Comprehensive booking application suite containing FastBeach (beach reservations), FastEvent (event bookings), FastSport (sport facility reservations), and Fast2Green (green area reservations) for managing various booking needs.
• SoberEye Workplace safety technology that controls the risk of neuro-cognitive impairment from fatigue, sickness, alcohol, and drugs by monitoring operators in safety-critical contexts.
• DPS 4.0 GDPR privacy management web solution supporting Data Controllers, Data Processors and DPOs in governance of privacy compliance, integrated with CNIL solution as a standard reference.
• StreamLog Compliance management system for System Administrator functions per Italian GDPR Guarantor provisions, using streaming technology to monitor and check all user access to systems.
• StreamCrusher Data analytics technology that collects, indexes, and interprets large volumes of datacenter-generated data including logs, alerts and clickstream to support business decision-making and process reorganization.
• WAVE Wide Area Video surveillance Environment integrating video surveillance with Geographic Information Systems (GIS), designed as a Milestone DVMS plugin for geo-referenced camera coverage planning and real-time surveillance management.
• FastRide Demand Responsive Transit (DRT) solution for managing on-call public transport services in urban and extra-urban areas, enabling flexible, dynamic and eco-compatible transport system management.
• Blockchain Solutions Blockchain technology services providing decentralized data management with immutable transactions, cryptocurrency transaction processing, NFT management, and smart contract development, offered with ISO 27001-compliant turnkey services.
• Metaverso & Holograms (SyncHolo) Holographic technology solutions including SyncHolo for museum exhibitions and CulturaXperience combining fan-based holograms with Metaverse platforms for cultural and heritage experiences.

Quantifiable outcome

• 100% placement rate for trained professionals since founding
• +2 more outcomes

Named customers17 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability9 records

Feature13 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• TelespaziocoreStrategic or Co-development Partner · 1 March 2021Strategic partnership between Telespazio (Leonardo 67%, Thales 33% joint venture) and Sync Lab for integrated fleet management solutions. SeaStream platform integrated with Telespazio satellite connectivity services for worldwide maritime fleet monitoring and management.
• TefincoreStrategic or Co-development Partner · 1 October 2020Partnership between Tefin (naval electrical and electronic assistance contractor) and Sync Lab for maritime sector solutions. Combines Tefin's on-board expertise with Sync Lab's SeaStream platform for digitized on-board services for control and security.
• OdoocoreChannel Partner/ Reseller/ DistributorSilver Partner for Odoo ERP implementation in Italy. Sync Lab provides sales, customization, and implementation services for Odoo open-source business management suite. Recognized as 1st Odoo Business partner in license sales in Italy for January.
• TIBCOcoreChannel Partner/ Reseller/ DistributorCertified TIBCO partner for integration and analytics solutions. Joint webinar on GDPR compliance using Smart Data Knowledge Recognition solution.
• NotartelcoreStrategic or Co-development PartnerPartnership with Italian Notary Association for digital transformation. Supporting Order of Italian Notaries in blockchain and digital solutions for notary activities. Notarchain project for blockchain-based notary services.
• Global LearningminorImplementation/ SI/ Consulting PartnerTraining partnership for MuleSoft Academy initiative. Global Learning provides learning platform for 4-week certification courses.
• RandstadminorImplementation/ SI/ Consulting PartnerHR partnership for training initiatives including Java Developer and MuleSoft Academy programs for unemployed and career changers.
• University Parthenope NapoliminorOthersAcademic partnership for R&D collaboration in maritime and technology research.
• University Federico II NapoliminorOthersAcademic partnership for R&D collaboration and talent recruitment through career fairs.
• Politecnico di MilanominorOthersAcademic partnership for R&D collaboration in technology research.
• University of PaduaminorOthersAcademic partnership for R&D collaboration, Best Talent Hunter awards, and talent recruitment.
• CNR (National Research Council)minorOthersResearch partnership through eHealthNet and other EU-funded R&D projects.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• AlmavivA: Privately held Italian IT and outsourcing group serving public administration, healthcare, transport and large enterprise - the same verticals Sync Lab targets with SynClinic, FastRide and FastReservation.
• Exprivia S.p.A. Italian IT services and product company active in banking, healthcare, energy and public sector. Mirrors Sync Lab's system integrator + proprietary vertical software model in Italy.
• Engineering S.p.A. Largest Italian system integrator with broad enterprise IT and digital-transformation offerings. Directly competes with Sync Lab for the same large-enterprise and public-administration contracts in Italy (Engineering is even a named Sync Lab customer).
• Reply S.p.A. Italian IT consulting and digital-services group with vertical solutions across telecom, finance, healthcare and manufacturing. Overlaps Sync Lab on enterprise integration, custom software and R&D-driven engagements.
• TXT e-Solutions: Italian IT services and product company serving aerospace, automotive and industrial verticals. Comparable mid-size system integrator with proprietary software and international footprint ambitions.

Broad incumbents

• Accenture Italy: Global SI with a major Italian presence; an explicit Sync Lab customer (subcontracting dynamic), it is also the dominant competitor for large digital-transformation mandates.
• Capgemini Italia: Global SI with Italian delivery centers competing for the same Eni/Enel/Vodafone/TIM-class enterprise and public-sector tenders that Sync Lab serves.
• Wärtsilä Voyage: Maritime technology and satcom division of Wärtsilä with fleet operations, port optimization and voyage products. Competes head-to-head with Sync Lab's maritime stack alongside Kongsberg.

Emerging players

• Kongsberg Maritime: Global vendor of maritime digital and vessel-autonomy software (Fleet Management, Vessel Insight). Most direct competitor to Sync Lab's SeaStream/PortStream/ShipBook/SatStream portfolio.
• Dedalus Group: European leader in healthcare information systems and clinical software. Most direct competitor to Sync Lab's SynClinic hospital information system product across Italy and broader Europe.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights6 records

Customer concentration

• Xx.com/synclabsrl

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sync Lab