Tāmaki Health

What Tāmaki Health does

Tāmaki Health Group Ltd is New Zealand's largest privately owned primary healthcare group, operating a management service organisation (MSO) model that supports 50+ general practice and urgent care clinics under the Local Doctors (Auckland), White Cross (Whangārei, Auckland, Christchurch with affiliated sites in Franklin and Palmerston North), Bettr (nationwide online GP service), and Connect Radiology brands, alongside Total Healthcare PHO for primary care coordination. The group serves 365,000+ enrolled patients and delivers over one million consultations annually with 1,000+ clinical and operational staff, including dedicated programmes such as Mana 4 Mums (maternity support for Māori and Pacific women under 22), the Wellness Support Team (mental health), Long Term Conditions Management, immunisation services, and heart health checks. Revenue mechanics combine low-cost capitation-funded GP visits (Local Doctors at $22-or-less per consult) with urgent care fees, telehealth, radiology, and PHO coordination funding, with enrolled patients entitled to use Bettr online and the nationwide White Cross urgent care network at enrolled rates.

The technology stack is purpose-built for distributed clinical operations rather than as a commercialised product: Medtech Evolution practice management software provides the clinical backbone across the network; the Manage My Health patient portal gives patients access to lab results, immunisation records, repeat prescriptions, and online booking; and Oracle Fusion Cloud HCM, deployed across the 52-clinic network in May 2026 with Deloitte as implementation partner, runs AI-assisted recruitment, onboarding, workforce reporting and learning. The group's go-to-market is consumer-direct via clinic density in South Auckland, multi-channel access (in-person, telehealth via Bettr, after-hours via two 24/7 White Cross sites and a new 24/7 Local Doctors Ōtara site launched March 2026), and brand-led acquisition through Local Doctors and White Cross. Founded by Dr Kantilal Patel and Ranjna Patel in the 1970s as East Tamaki Healthcare, the group rebranded from Nirvana Health Group to Tāmaki Health in April 2019 and has operated under Mercury Capital private equity ownership since 2017.

Name

Tāmaki Health

Legal name

Tāmaki Health Group Ltd

Website

https://tamakihealth.co.nz

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

101–250 employees

Short description

Tāmaki Health is New Zealand's largest privately owned primary healthcare group, operating 50+ general practice and urgent care clinics under the Local Doctors, White Cross, Bettr, and Connect Radiology brands, serving 365,000+ enrolled patients across 1M+ annual consultations.

Ownership category

akta.pro rank

Product category

Primary Healthcare Services

NAICS

Health Care and Social Assistance (62)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Primary Care Networks, Groups & MSOs (HLAFAGAE)

Keywords

• Primary healthcare services
• Urgent care clinics
• General practice network
• Telehealth consultations
• Chronic disease management

Headquarters

HQ city

East Tamaki

HQ country

New Zealand

HQ region

Oceania

Markets served

GTM type

B2C

Offering type

Services

Core offering

Tāmaki Health operates as a management service organisation running New Zealand's largest privately owned primary healthcare network, with 50+ general practice and urgent care clinics under the Local Doctors, White Cross, and Bettr sub-brands delivering over a million consultations annually. The portfolio combines in-person GP and urgent care, 365-day telehealth via Bettr, radiology through Connect Radiology, and specialised community health programmes such as the Wellness Support Team and Mana 4 Mums.

Product overview

Tāmaki Health is New Zealand's largest privately owned healthcare group, operating as a management service organisation for Local Doctors, White Cross, and Bettr clinic networks. The portfolio includes 50+ general practice and urgent care clinics (from Whangārei to Christchurch) providing over a million consultations annually. The core offering consists of primary healthcare sub-brands (Local Doctors with $22-or-less GP consults, White Cross urgent care with 24/7 services, Bettr online GP for 365-day telehealth access), supported by patient-facing technology (Manage My Health portal) and specialised service programmes (Wellness Support Team mental health services, Long Term Conditions Management, Mana 4 Mums maternity support, immunisation services, and heart health checks). The organisation also utilises Oracle Cloud HCM for workforce management and Medtech Evolution for practice management across its network.

Differentiator

Problem solved

Functional benefit

Brands

• Local Doctors: Network of general practice clinics located in Auckland, formerly known as East Tamaki Healthcare (ETHC), providing easy to access GP services and urgent care
• White Cross
• Bettr
• Total Healthcare PHO

Products and services

• Local Doctors Network of general practice and urgent care clinics across Auckland providing high-quality, low-cost healthcare with most GP consults at NZ$22 or less and extended hours seven days a week.
• White Cross Network of 15 urgent care and general practice clinics located in Auckland, Christchurch, Palmerston North and Whangārei, with two clinics open 24/7.
• Bettr Online Doctor

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability3 records

Recent moves8 records

Expansion highlights7 records

Broad incumbents

• Healius Limited: ASX-listed Australian operator of pathology, imaging, and primary care (Healius Medical Centres) businesses. Broadly comparable as a publicly-listed multi-site primary care and diagnostics operator in a trans-Tasman healthcare context.
• IPN Medical Centres: Operates one of Australia's largest GP clinic networks as part of Sonic Healthcare. Comparable to Tāmaki as a large-scale, multi-brand primary care MSO serving enrolled patient bases across Australasia.
• One Medical (now part of Amazon): Membership-based primary care platform combining in-person clinics with digital/telehealth services. Comparable to Tāmaki's combined Local Doctors + White Cross + Bettr model of integrated physical and virtual primary care.
• Bupa New Zealand: Major NZ health insurer and provider of aged care, dental, and rehabilitation services. Comparable to Tāmaki as a diversified private NZ healthcare operator serving broad patient populations across multiple care settings.

Direct peers

• Pegasus Health: A major Canterbury-region PHO supporting a large network of general practices in the South Island. Comparable to Tāmaki as a PHO-led primary care coordination entity operating across multi-site GP networks in NZ.
• Agilon Health: US healthcare organization partnering with primary care physicians to take full risk through Medicare Advantage value-based contracts. Comparable as an MSO-style aggregator scaling primary care delivery with technology and shared infrastructure.
• Privia Health Group: US-based physician medical group and MSO enabling multi-specialty and primary care practices to operate under value-based care arrangements. Comparable to Tāmaki as a technology-enabled MSO platform aggregating independent clinics under a common operational backbone.
• Green Cross Health: New Zealand's largest network of community pharmacies and primary care clinics, operating the Unichem and Life Pharmacy brands alongside medical centres. Directly comparable to Tāmaki Health as a publicly-listed NZ primary care multi-site operator serving enrolled patient populations.
• ProCare Health: One of New Zealand's largest Primary Health Organisations (PHOs), coordinating primary care services for hundreds of thousands of enrolled patients across Auckland. Directly comparable to Tāmaki's Total Healthcare PHO in scale and PHO-coordination role.

Emerging players

• Evolve Healthcare: New Zealand-based emerging player in primary care and health technology services. Comparable to Tāmaki as a smaller NZ operator in the same primary care space, representing competitive overlap in the local market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/TamakiHealth
• LinkedInlinkedin.com/company/tamaki-health
• Instagraminstagram.com/tamakihealth

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries5 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tāmaki Health