Conexio

What Conexio does

Conexio is a global Customer Experience Management (CXM) agency built entirely around the Adobe Experience Cloud ecosystem, operating as a subsidiary of Nortal under legal entity Milweek S.A. (Montevideo, Uruguay). The firm delivers implementation, integration, architecture planning, and managed services across the full Adobe stack — Adobe Experience Manager, Adobe Analytics, Customer Journey Analytics, Real-Time CDP, Marketo Engage, Adobe Commerce, Adobe Target, Adobe Experience Platform, Journey Optimizer, Workfront, Campaign, and Launch — alongside proprietary offerings including the Adobe Adtech Enablement Suite (which bridges Adobe Experience Cloud with paid media platforms such as Google Ads, Meta, LinkedIn, DV360, and The Trade Desk) and the in-house Conexio Academy for training Adobe-certified talent. Conexio holds four official Adobe specializations (AEM, Real-Time CDP, Adobe Analytics, Customer Journey Analytics) and Adobe Silver Partner status, and was the 10th company globally and the first in LATAM to achieve the Customer Journey Analytics specialization.

The company's go-to-market is an enterprise field sales motion targeting Fortune 100/500 organizations, supported by named case studies with ServiceNow, PwC, Panduit, Orangetheory Fitness, Tesla, Whirlpool, Canon, Spectrum, and a major Latin American bank. Documented client outcomes include 15X more Adobe-related projects launched in year one for ServiceNow, an 11X revenue lift on Panduit's Partner Portal alongside a 61-point Google Lighthouse SEO improvement, a 2.7X uplift in first-class bookings for Orangetheory Fitness with an 82+ NPS, and the unification of 80,000 PwC pages serving 6 million monthly views. Delivery is remote-first, with consultants distributed across 11+ countries (Uruguay, Argentina, Brazil, Mexico, Costa Rica, Guatemala, United States, Poland, Ukraine, Spain, Belarus).

Revenue mechanics rely on professional services fees from Adobe Experience Cloud implementations, managed services and team-extension engagements, and strategic advisory work, billed on multi-year contracts via individually scoped proposals rather than published rate cards. The firm supplements client delivery with the Conexio Social Impact Program (pro-bono CXM work for non-profits) and an active content engine — a blog covering Firefly, GenStudio, Adobe Agent Orchestrator, Mix Modeler, and broader CXM topics — feeding top-of-funnel demand alongside Adobe Summit participation and LinkedIn-led distribution.

Name

Conexio

Legal name

Milweek S.A.

Website

https://conexiogroup.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

51–100 employees

Short description

Conexio is a global Customer Experience Management agency and Adobe Solution Partner that implements, integrates, and operates the Adobe Experience Cloud stack for Fortune 500 and enterprise clients across the Americas and Europe.

Ownership category

akta.pro rank

Product category

Customer Experience Management Consulting

NAICS

Advertising, Public Relations, and Related Services (5418), Marketing Consulting Services (541613)

SIC

Services-Advertising (7310), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741)

akta.pro primary industry

Marketing Technology, AdTech & MarTech Services (BPAFAAAN)

akta.pro secondary industry

Marketing Technology (MarTech) Strategy & Stack Advisory (MPAAAFAJ)

Keywords

• Adobe Experience Cloud services
• Customer experience management
• Marketing technology consulting
• Adobe implementation services
• Digital experience platforms

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Professional Services - Implementation & Consulting: Core revenue stream from implementing Adobe Experience Cloud solutions, providing strategic consulting, architecture planning, and technical training. Services include implementations, integrations, strategic scaling, experience strategy consultancy, and evolutionary maintenance.
2. Managed Services & Team Extension: Flexible engagement models offering fully managed services or specialized talent to scale internal teams. Clients can engage for full project delivery or team augmentation.
3. Strategic Advisory Services: Experience strategy consultancy and product/business strategy services helping clients align CX transformation goals with measurable outcomes.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

Conexio is a global Customer Experience Management agency that delivers implementation, integration, strategic consulting, and managed services around the Adobe Experience Cloud ecosystem for enterprise clients. Its portfolio includes architecture planning, AEM implementations, analytics consulting, Marketo enablement, adtech activation, and franchise marketing operations, supported by in-house training (Conexio Academy) and a pro-bono program for non-profits.

Product overview

Conexio, a Nortal company, is a global Customer Experience Management (CXM) agency that operates as a platform-plus-services model built entirely around the Adobe Experience Cloud ecosystem. The core portfolio spans the full Adobe AEC stack — including Adobe Experience Manager, Adobe Analytics, Customer Journey Analytics, Real-Time CDP, Marketo Engage, Commerce, Target, Experience Platform, Journey Optimizer, Workfront, Campaign, Launch, and Audience Manager — supplemented by two proprietary service lines: the Adobe Adtech Enablement Suite (which bridges Adobe AEC with paid media platforms such as Google, Meta, LinkedIn, DV360, and Trade Desk) and the Adobe Analytics consulting practice (offering implementation, integration, strategy, architecture planning, and optimization services). Beyond core services, Conexio runs Conexio Academy for training Adobe-certified talent and the Conexio Social Impact Program delivering pro-bono CXM solutions to non-profits. The company also publishes extensive thought leadership through its blog covering Adobe Firefly, GenStudio, Adobe Agent Orchestrator, Mix Modeler, Product Analytics, and broader CXM topics.

Differentiator

Problem solved

Functional benefit

Brands

• Conexio Academy: An in-house education program to train new Adobe developers and technical talent.
• Conexio Social Impact Program

Products and services

• Adobe Experience Cloud Implementation Services End-to-end implementation, integration, architecture planning, strategic scaling, and customer journey optimization services across the Adobe Experience Cloud suite (AEM, Analytics, Real-Time CDP, Marketo, Target, Commerce, Journey Optimizer, Workfront, Campaign, Launch, Experience Platform) for enterprise clients.
• Adobe Adtech Enablement Suite Conexio's paid media activation service that unifies Adobe Experience Cloud with paid media ecosystems (Google Ads, Meta Ads, LinkedIn Ads, DV360, The Trade Desk) to automate creative optimization, audience activation, cross-channel analytics, and campaign execution for enterprise advertisers.
• Adobe Analytics Consulting Strategic consulting and implementation services for Adobe Analytics and Customer Journey Analytics, enabling real-time reporting, cross-channel attribution, predictive insights, and 360-degree customer behavior analysis for enterprise marketing and analytics teams.
• Adobe Marketo Services Marketo Engage implementation, onboarding, integration, and optimization services for lead management, email marketing, account-based marketing, and revenue attribution, targeted at enterprise marketing organizations.
• Conexio Academy In-house structured education and trainee development program that trains new Adobe developers, analysts, and specialists through certification preparation courses, building a pipeline of certified talent for Conexio's enterprise client engagements.
• Conexio Social Impact Program Pro-bono Adobe-powered digital transformation services delivered to non-profit organizations at no cost, extending Conexio's Customer Experience Management capabilities to social impact causes.

Quantifiable outcome

• 15X more Adobe-related projects launched in first year
• +6 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability10 records

Feature5 records

Partnerships

One partnership is on record.

• AdobecoreTechnology or IntegrationAdobe Solution Partner with official specializations in Adobe Experience Manager, Real-Time CDP, Adobe Analytics, and Customer Journey Analytics. Deep collaboration with Adobe spanning decades, providing implementation, integration, and consulting services across the Adobe Experience Cloud suite including Analytics, Marketo, Target, Commerce, Journey Optimizer, Workfront, Campaign, Launch, and Experience Platform.

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Bounteous: Bounteous is a digital experience agency and Adobe Platinum Partner with deep Adobe Experience Cloud implementation expertise, serving large enterprise clients across similar verticals. Highly comparable to Conexio in Adobe-only specialization, customer profile, and service-line composition.
• Verndale: Verndale is an Adobe-specialized digital experience agency focused on AEM, Adobe Commerce, and personalization engagements for mid-market and enterprise clients. Comparable to Conexio in Adobe-only positioning, CX transformation services, and certified Adobe talent base.
• Dept Agency: Dept is a global digital agency and Adobe partner delivering end-to-end CX, MarTech, and experience design services to enterprise clients. Comparable in targeting Adobe stack implementations and omnichannel customer experience transformations at scale.
• TA Digital: TA Digital is an Adobe Platinum Partner specializing in Adobe Experience Cloud, Analytics, and Commerce implementations for global enterprise customers. Closely comparable to Conexio in Adobe-dedicated positioning, certified-expert talent model, and enterprise CX transformation focus.

Broad incumbents

• Accenture Song: Accenture Song is the largest Adobe Professional Services and implementation partner globally, offering CX transformation at unmatched scale. Comparable in Adobe Experience Cloud delivery capability and Fortune 100/500 enterprise focus, but operates as a broad transformation incumbent.
• Globant: Globant is a large LATAM-headquartered IT services firm and Adobe partner offering broad digital transformation including Adobe Experience Cloud delivery. Comparable as a scaled Adobe services competitor with similar LATAM delivery economics, but with a much wider service portfolio.
• Publicis Sapient: Publicis Sapient is a major digital transformation consultancy and Adobe Platinum Partner serving Fortune-level enterprises on Adobe Experience Cloud engagements. Comparable in enterprise CX transformation focus and Adobe expertise, but with substantially greater global scale and breadth.
• Deloitte Digital: Deloitte Digital is a leading Adobe global partner delivering Adobe Experience Cloud implementations as part of broader enterprise consulting engagements. Comparable in Fortune 500 client overlap and Adobe specializations, but at materially greater scale and integration with consulting mandates.
• Merkle: Merkle (Dentsu) is a global CXM and Adobe-specialized agency operating at much larger scale with similar Adobe Experience Cloud implementation and analytics focus. Comparable in customer overlap and Adobe partnership depth, though broader in channel, data, and media capabilities.
• VML (VMLY&R): VML is a global creative and customer experience agency and Adobe partner offering experience design, commerce, and Adobe Experience Cloud delivery. Comparable in Adobe ecosystem partnerships and enterprise CX focus, though with deeper creative and brand heritage than Conexio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/conexiocx
• Instagraminstagram.com/conexiocx

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Conexio