Blue Kangaroo Packoutz

What Blue Kangaroo Packoutz does

Blue Kangaroo Packoutz is a franchise-based contents restoration company providing packout, cleaning, storage, and packback services for personal property damaged by fire, water, smoke, mold, or storm. The company operates under a six-step service workflow: Initial Assessment (using 3D imaging to determine salvageability), Thorough Inventory (barcode/photo/scan upload to a cloud-based system), Detailed Packout (white-glove packing with new materials), Cleaning & Restoration (item-specific techniques for textiles, electronics, documents, antiques, artwork, and furniture), Secure Storage (climate-controlled warehouses with sealed vaults), and Professional Packback (return placement of restored items). Technology is operational rather than AI-driven, centered on digital inventory tracking that gives customers real-time visibility into their belongings throughout the process.

The business operates on a franchise model under BELFOR Franchise Group, LLC, with 60+ independently owned and operated locations across more than 30 US states. Each franchise serves a defined local service area; the corporate headquarters in Ann Arbor, Michigan (731 Fairfield Court) provides brand standards, training, and operational infrastructure. Revenue is generated through professional services billed on a quote-based, pay-as-you-go basis, with the majority of jobs paid for through homeowners' and renters' insurance claims. The company works closely with insurance carriers and adjusters to simplify claims documentation, positioning itself as a coordinated specialist rather than a generalist contractor.

Go-to-market spans four primary customer segments: Insurance Professionals (adjusters and carriers), Property Managers, Restoration Contractors, and Homeowners. Service requests are captured through a 24/7 emergency hotline, website forms, and inbound referrals from insurance partners and restoration contractors. The company has no public listing, no disclosed funding rounds, and no venture capital involvement; ownership sits with the BELFOR Franchise Group parent and individual franchisees. Notable recognition includes placement on the 2025 Franchise Times Top 400 and Entrepreneur's 2025 Top Franchises for Veterans lists.

Name

Blue Kangaroo Packoutz

Legal name

Belfor Franchise Group, LLC

Website

https://bluekangaroopackoutz.com

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

51–100 employees

Short description

Blue Kangaroo Packoutz is a franchise-based contents restoration company providing packout, cleaning, storage, and packback services for fire, water, and storm-damaged property. It serves insurance professionals, property managers, restoration contractors, and homeowners across 60+ US locations under BELFOR Franchise Group.

Ownership category

akta.pro rank

Headquarters

HQ city

Ann Arbor

HQ country

United States

HQ region

North America

Offices60 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Contents Packout Services: Professional packout services removing belongings from damaged properties, including packing, transportation, and inventory management
2. Contents Cleaning and Restoration: Cleaning, drying, and deodorization services to restore items to pre-loss condition, including specialized services for antiques, electronics, textiles, documents, artwork, and furniture
3. Secure Storage Services: Climate-controlled warehouse storage for belongings during property restoration process
4. Professional Packback Services: Return and placement of restored items back to original locations in the property
5. Specialty Restoration Services: Specialized restoration including antiques refinishing, art framing/cleaning/restoration, document restoration, electronics restoration, furniture re-upholstery/refinishing, and textile cleaning

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

Blue Kangaroo Packoutz provides professional contents packout, cleaning, restoration, climate-controlled storage, and packback services for personal property damaged by fire, water, smoke, mold, and storms. The service uses 3D imaging for damage assessment and a cloud-based digital inventory system to track items throughout the process. The company operates through a nationwide franchise network of more than 60 locations across the United States and serves insurance professionals, property managers, restoration contractors, and homeowners.

Product overview

Blue Kangaroo Packoutz is a full-service contents restoration company offering a comprehensive packout and restoration process. The core offering consists of a six-step service module system: Initial Assessment, Thorough Inventory, Detailed Packout, Cleaning & Restoration, Secure Storage, and Professional Packback. This core process is complemented by specialty restoration services for specific item categories including Antiques, Art, Documents, Electronics, Furniture, and Textiles. The company positions itself as the largest dedicated contents restoration company in the United States, backed by seven decades of industry experience through its parent company BELFOR Franchise Group. Services are coordinated primarily for insurance professionals, property managers, restoration contractors, and homeowners, with a focus on restoring salvageable items to pre-loss condition.

Differentiator

Problem solved

Functional benefit

Products and services

• Contents Packout Services Comprehensive packout service that includes organized removal, detailed inventory, climate-controlled storage, cleaning and restoration, and coordinated return of personal belongings during property restoration after fire, water, smoke, mold, or storm damage. Designed to allow structural repairs to proceed while protecting and restoring personal items.
• Secure Storage Services Climate-controlled warehouse storage in sealed vaults or designated areas to protect belongings during the property restoration process, preventing mix-ups and cross-contamination.
• Professional Packback Services Coordinated return of restored contents to their original locations in the home or property once structural restoration is complete, including disposal of all packing materials and debris.
• Antiques Restoration & Refinishing Specialized restoration and refinishing services for antique items, bringing new life into old goods with quality craftsmanship and attention to detail.
• Art Framing, Cleaning & Restoration Professional art care services including framing, cleaning, and restoration for precious artwork and images with experienced handling.
• Document Cleaning & Restoration Document restoration services using specialized technology to restore important documents after disaster strikes.
• Electronics Restoration Restoration services for valuable electronics at a fraction of the cost of replacement.
• Furniture Re-Upholstery & Refinishing Services to restore and revitalize old or damaged furniture through re-upholstery and refinishing options.
• Textile Cleaning & Restoration Cleaning and restoration services for precious textile items, restoring what customers value most.

Quantifiable outcome

• Overall Google rating of 4.8 stars across the network, with individual locations achieving ratings of 4.9 and 5.0 stars

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• BELFOR Franchise GroupcoreOthers · 17 November 2025Blue Kangaroo Packoutz is a brand under BELFOR Franchise Group, a global residential and commercial services franchisor. The parent company provides franchise support, training, brand standards, and operational infrastructure. Blue Kangaroo Packoutz is one of five BELFOR Franchise Group brands recognized on Entrepreneur's 2025 Top Franchises for Veterans list and one of six brands on the 2025 Franchise Times Top 400 list.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• COIT Cleaning and Restoration: COIT is a franchise network providing specialty cleaning and restoration services including contents cleaning after property damage. It is comparable on specialty restoration capabilities, franchise structure, and customer overlap with homeowners and insurance channels.
• All Dry Services: All Dry Services is a franchise restoration company providing water, fire, and mold damage restoration with related contents cleaning services. It is a relevant comparable for franchise structure, insurance-driven demand, and contents-handling workflow overlap.
• PuroClean: PuroClean is a national franchise system providing property damage restoration including contents cleaning, packout, and storage services after fire, water, and mold events. It targets the same customer segments (insurance professionals, property managers, homeowners) and competes in similar insurance-driven claim workflows.
• Paul Davis Restoration: Paul Davis Restoration is a franchise network offering residential and commercial restoration, including contents cleaning, packout, and storage services. It serves the same insurance-driven, property-loss customer base with overlapping service modules and franchise distribution.
• Rainbow International Restoration: Rainbow International is a Neighborly company franchise network providing restoration services including contents cleaning and packout support after fire and water damage. It targets the same homeowner and insurance customer base through a franchise model.
• Steamatic: Steamatic is a franchise restoration and cleaning network offering contents and textile restoration services after fire, smoke, and water damage. It overlaps with Blue Kangaroo Packoutz on textile and contents cleaning specialty services and shares a franchise distribution model.
• 1-800-Packouts: 1-800-Packouts is a dedicated contents packout and restoration franchise with a similar operating model: removing, inventorying, cleaning, storing, and returning personal property after fire, water, or storm damage. It is the most directly comparable franchise competitor to Blue Kangaroo Packoutz in the contents-only niche.

Broad incumbents

• BELFOR Property Restoration: BELFOR Property Restoration is the parent company's flagship structural and contents restoration brand and the world's largest disaster recovery company. It overlaps directly with Blue Kangaroo Packoutz's contents services but operates at much broader scale, including large commercial losses.
• ServiceMaster Restore: ServiceMaster Restore is an established national disaster restoration brand offering fire, water, and contents restoration. As an incumbent with broader scope (including commercial), it is a relevant benchmark for scale, insurance relationships, and brand strength in the same category.
• ServPro: ServPro is one of the largest U.S. property restoration franchise networks with thousands of locations offering fire, water, mold, and contents restoration. While broader than contents-only, its contents cleaning and packout services overlap directly with Blue Kangaroo Packoutz's core offering.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/BKPackoutz
• Facebookfacebook.com/BlueKangarooPackoutz
• LinkedInlinkedin.com/company/bluekangaroopackoutz
• Instagraminstagram.com/bluekangaroopackoutz

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries69 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Blue Kangaroo Packoutz