Area Office on Aging

What Area Office on Aging does

Area Office on Aging of Northwestern Ohio, Inc. is a 501(c)-style nonprofit organization founded in 1974 and headquartered at 2155 Arlington Avenue, Toledo, Ohio. It serves adults aged 60 and over, persons with physical disabilities, family caregivers, veterans, and grandparents/relatives raising children across ten counties in Northwestern Ohio (Defiance, Erie, Fulton, Henry, Lucas, Ottawa, Paulding, Sandusky, Williams, and Wood). The organization functions as a single entry point into the region's long-term supports and services system, operating a portfolio that includes 100+ senior centers, 57+ dining sites, in-home care through the Medicaid-waiver PASSPORT Program, home-delivered meals, caregiver support and respite, benefits counseling (Medicare/HEAP/SNAP), the Long-Term Care Ombudsman Program, housing assistance, transportation coordination, and the nationally recognized Kinship Navigator Program. It also runs managed care coordination for Medicaid/Medicare members through partnerships with Aetna, Buckeye Community Health Plan, and CareSource, and a Veteran Directed Care Program in collaboration with three VA Medical Centers.

The organization operates as a service-delivery nonprofit without a proprietary technology platform; core capabilities are human-led case management, community-based programming, and a volunteer network (RSVP Program). Infrastructure includes three wholly-owned low-income senior housing properties (Island Parkway Manor, Riverview Terrace, Westhaven Apartments) and a 46-acre Lakewoods Campus in Toledo's Glendale-Heatherdowns neighborhood where over 1,700 older adults, veterans, employees, and guests live, work, and gather. A fundraising foundation, Northwest Ohio Area Office on Aging Foundation, was established in 2010 to support programs and capital needs.

Revenue is generated through a hybrid public-funder / managed-services model: federal Older Americans Act Title III, Nutrition Services Incentive Program (NSIP), Title XX Social Services Block Grant, Ohio Department of Aging state funding, ARPA home and community-based services funding, the Lucas County Senior Services Levy, Medicaid/Medicare managed care contracts, corporate and event sponsorships, and private donations/legacies. Most services to eligible older adults are provided at no cost or on a suggested-donation basis (e.g., $2–$5 per congregate meal), while waiver programs such as PASSPORT and Assisted Living require Medicaid eligibility and may involve co-pays. The organization employs 101–250 staff and serves over 30,000 individuals annually.

Name

Area Office on Aging

Legal name

Area Office on Aging of Northwestern Ohio, Inc.

Website

https://areaofficeonaging.com

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

101–250 employees

Short description

The Area Office on Aging of Northwestern Ohio is a 501(c)-style nonprofit founded in 1974 that delivers senior services — including in-home care, congregate and home-delivered meals, caregiver support, managed care coordination, veteran services, and low-income senior housing — to over 30,000 older adults, persons with disabilities, family caregivers, and veterans across ten counties in Northwestern Ohio.

Ownership category

akta.pro rank

Product category

Aging and Disability Social Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Assisted Living Facilities for the Elderly (623312), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Membership Organizations (8600)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industries

Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB), Community Resources, Social Services & Transportation Coordination (HLADALAK), Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK), Community-Based Senior Centers with Adult Day Services (HLADAIAJ), Housing & Placement Coordination (Assisted Living, Memory Care, SNF) (HSABAIAL), Home Safety, Accessibility & Aging-in-Place Modification Coordination (HLADALAJ)

Keywords

• Aging services
• Senior care programs
• In-home care services
• Caregiver support
• Community-based social services

Headquarters

HQ city

Toledo

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Others

Revenue model

1. Government Grants and Funding: Primary funding from federal Older Americans Act (Title III), state funding from Ohio Department of Aging, Older Americans Act Nutrition Services Incentive Program (NSIP), Senior Community Services, State Alzheimer's Respite, Title XX Social Services Block Grant, and Lucas County Senior Services Levy.
2. ARPA Funding: American Rescue Plan Act (ARPA) funding for home and community-based services.
3. Corporate and Event Sponsorships: Sponsorship packages for events including 60+ Safari, Annual Meeting, Let's Get Moving, and Caregiver Expo provide revenue from local businesses and organizations.
4. Private Donations: Foundation accepts donations, bequest gifts, and annual gifts to support programs and capital needs.
5. Managed Care Coordination: Coordinates Medicaid/Medicare care for managed care plan members (Aetna, Buckeye Community Health Plan, CareSource) through MyCare Ohio Program and Ohio Home Care Waiver Program.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Area Office on Aging of Northwestern Ohio is a nonprofit organization that delivers a comprehensive portfolio of aging and disability services to older adults, family caregivers, and persons with disabilities across 10 counties in Northwestern Ohio. Core offerings include in-home care (PASSPORT Program), congregate and home-delivered meals, caregiver support and respite, senior centers, transportation, housing assistance, managed care coordination, veteran directed care, and a nationally recognized Kinship Navigator Program for grandparents raising children.

Product overview

The Area Office on Aging of Northwestern Ohio is a social services organization that provides a comprehensive portfolio of programs and services for older adults (age 60+), family caregivers, and younger persons with disabilities across 10 Northwestern Ohio counties. The organization operates as a unified service platform offering senior centers, transportation, housing assistance, in-home care (PASSPORT Program), caregiver support, kinship navigator services, nutrition programs (dining sites and home-delivered meals), benefits counseling, managed care coordination, and veteran services. Key programs include the nationally recognized Kinship Navigator Program for grandparents raising children, the RSVP volunteer program, Long-Term Care Ombudsman advocacy, and various wellness and special events programs. The organization serves as a single entry point into the long-term supports and services system, coordinating with managed care plans, VA hospitals, and community partners.

Differentiator

Problem solved

Functional benefit

Products and services

• PASSPORT In-Home Care Program
• Caregiver Support Program
• Adult Day Care
• Kinship Navigator Program
• Dining Site Meals
• Home-Delivered Meals
• Senior Centers
• Benefits Counseling
• Long-Term Care Ombudsman Program
• Housing Programs
• Senior Farmers' Market Nutrition Program
• Ride to the Doctor
• Nutrition and Wellness Programs
• Assisted Living Waiver Program
• Managed Care Coordination
• Veteran Directed Care Program
• Alzheimer's and Dementia Care
• RSVP Program (Retired and Senior Volunteer Program)
• Speakers Bureau
• Nursing Home Transition
• Home Energy Assistance Program

Quantifiable outcome

• Kinship Navigator Program proven outcomes: Reduced alcohol and marijuana use by 41%, reduced progression to more serious substance abuse by 54%, increased likelihood non-users remain drug-free by 26%, reduced depression symptoms by 28% through end of 12th grade
• +2 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

17 partnerships are on record, tiered minor and core.

• Toledo Design CollectiveminorStrategic or Co-development Partner · 12 September 2024Partnership to create a conceptual improvement plan for Lakewoods Campus, a 46-acre campus in the Glendale-Heatherdowns neighborhood where over 1,700 older adults, veterans, employees, and guests live, work, and play.
• Molina HealthcarecoreStrategic or Co-development PartnerMolina partners with the Area Office on Aging to provide friendly well-check calls for its members utilizing RSVP Volunteer Program volunteers.
• Bowling Green State UniversityminorStrategic or Co-development PartnerPartnership to reduce opioid addiction among older adults through educational trainings for over 1,000 people on red flags indicating opioid struggles, conversation techniques, and available resources.
• National Church AllianceminorStrategic or Co-development PartnerPartnership to build a new senior center on the Lakewoods Campus, offering recreation and apartment living to anyone age 60 and over.
• AetnacoreStrategic or Co-development PartnerManaged care partnership to coordinate care of members who receive Medicaid and/or Medicare benefits.
• Buckeye Community Health PlancoreStrategic or Co-development PartnerManaged care partnership to coordinate care of members who receive Medicaid and/or Medicare benefits.
• CareSourcecoreStrategic or Co-development PartnerManaged care partnership to coordinate care of members who receive Medicaid and/or Medicare benefits.
• Ann Arbor VAMCcoreStrategic or Co-development PartnerCollaboration for Veteran Directed Care Program servicing all 10 counties.
• Cleveland VAMC (Louis Stokes)coreStrategic or Co-development PartnerCollaboration for Veteran Directed Care Program servicing all 10 counties.
• Northern Indiana VAMCcoreStrategic or Co-development PartnerCollaboration for Veteran Directed Care Program servicing all 10 counties.
• SeaGate Food BankminorStrategic or Co-development PartnerPartnership to serve Commodity Supplemental Food Program (CSFP) location at Senior Centers, Inc. providing monthly boxes of food to eligible recipients.
• Mobile Meals of ToledominorStrategic or Co-development PartnerPartnership to provide lunches at Senior Centers, Inc. with suggested donation of $2.50 per meal for senior participants.
• Black & White CabminorStrategic or Co-development PartnerTransportation partnership providing up to two medical transportation trips per month for older adults in Lucas County.
• Acumen (Financial Management Services)minorStrategic or Co-development PartnerFMS team partnership for Veteran Directed Care Program managing veteran spending plans.
• Lucas County Housing AuthorityminorStrategic or Co-development PartnerCommunity partner for Thurgood Marshall Senior Apartment project in downtown Toledo.
• The Ability CenterminorStrategic or Co-development PartnerCommunity partner for Thurgood Marshall Senior Apartment project in downtown Toledo.
• Great Lakes Community Action Partnership (GLCAP)minorStrategic or Co-development PartnerGLCAP operates senior centers and nutrition sites in Sandusky, Ottawa, and other counties serving older adults.

Scale indicators8 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Direction Home Akron Canton Area Agency on Aging: Another designated Ohio Area Agency on Aging serving a multi-county region with PASSPORT, caregiver support, and senior center programs; directly comparable in mission, funding model, and service mix to AOoA.
• Western Reserve Area Agency on Aging: Ohio AAA serving Cuyahoga and surrounding counties with a similar portfolio of in-home care, caregiver support, nutrition, and managed care coordination; matches AOoA's structural model.
• Council on Aging of Southwestern Ohio: Regional AAA delivering PASSPORT, caregiver services, nutrition, and housing supports across multiple Ohio counties; directly comparable operating footprint.
• Area Agency on Aging 1B: Michigan-based AAA offering in-home care, caregiver support, dining, and managed care coordination; analogous multi-county AAA structure and Older Americans Act funding base.

Broad incumbents

• Meals on Wheels America: National umbrella and brand for senior nutrition/home-delivered meals programs. AOoA participates in this ecosystem through its home-delivered meals and dining site services, making it a broad incumbent in overlapping service categories.
• National Council on Aging (NCOA): National nonprofit advocating for and operating programs serving older adults including benefits enrollment (similar to AOoA's OSHIIP counseling); broader scope but overlapping senior services audience.
• AARP Foundation: Large national nonprofit providing caregiver support, benefits access, and hunger programs targeting older adults; broader geographic and financial scale but overlapping service categories with AOoA.

Others

• USAging (formerly n4a): National association representing the 622 Area Agencies on Aging; AOoA is a member and uses its member logo on the website, making it both a peer ecosystem convener and a structural comparator for funding advocacy.

Emerging players

• PACE Organization of the Rockies / PACE Programs: Programs of All-Inclusive Care for the Elderly deliver integrated medical and long-term care to nursing-home-eligible seniors; partial overlap with AOoA's PASSPORT and Assisted Living Waiver services as an emerging integrated-care model competing for similar Medicaid waiver funding.

Regional players

• Catholic Charities USA: Faith-based nonprofit network providing senior services, housing, and case management across the U.S.; comparable in nonprofit elder-care delivery model though not a designated AAA.

Market position

Strengths6 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/toledoaging
• Facebookfacebook.com/toledoaging
• LinkedInlinkedin.com/company/area-office-on-aging-of-northwestern-ohio-inc-

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Area Office on Aging