What Area Agency on Aging 1-B does

AgeWays Nonprofit Senior Services, formerly Area Agency on Aging 1-B, is a 501(c)-style nonprofit organization founded in 1974 that serves as the federally designated Area Agency on Aging for Region 1-B in Southeast Michigan. The organization delivers a comprehensive portfolio of aging and disability services across six counties — Livingston, Macomb, Monroe, Oakland, St. Clair, and Washtenaw — targeting older adults (60+), family caregivers, and adults with disabilities. Core service lines include the MI-Choice Medicaid waiver program, Community Living Program (home and community-based supports), Meals on Wheels and community dining, the Myride2 transportation service, Long-Term Care Ombudsman advocacy, certified Medicare counseling, caregiver support groups and adult day centers, senior centers, adaptive wellness programming, and veterans benefits assistance. In November 2025 the organization rebranded from Area Agency on Aging 1-B to AgeWays to modernize its public identity and broaden appeal.

The technology layer supporting service delivery is modest and conventional: a website (ageways.org) with a service information portal, an online Service Locator that allows filtering by issue type and county across 25+ service categories, a video library, downloadable resource guides (notably the Connect Resource Guide), blog content, and email/newsletter channels. The organization integrates third-party platforms for specific functions — notably Trualta for online caregiver education — but does not operate proprietary technology beyond standard nonprofit web tooling. Service delivery is primarily human-mediated through phone-based resource specialists, in-home caseworker assessments, and community-based programs. Internal workforce includes Resource Specialists, Caseworkers, Program Specialists, a Long-Term Care Ombudsman, a Clinical Trainer, and a Manager of Mobility Services, supported by a Board of Directors and Advisory Council.

Revenue is generated primarily through government funding streams — federal Older Americans Act allocations, state Medicaid (MI-Choice waiver) reimbursements, Medicare assistance program funding, and local aging-services grants — supplemented by charitable donations and contracted professional services to health systems and payers seeking care coordination expertise. As a designated AAA, AgeWays holds an exclusive regional mandate for OAA-funded services, which simultaneously constitutes a competitive moat and a concentration risk. The organization operates from its headquarters at 31700 Middlebelt Rd, Suite 140, Farmington Hills, MI.

Name

Area Agency on Aging 1-B

Legal name

AgeWays Nonprofit Senior Services

Website

https://aaa1b.org

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

251–500 employees

Short description

AgeWays (formerly Area Agency on Aging 1-B) is a 1974-founded nonprofit and federally designated Area Agency on Aging serving older adults, family caregivers, and adults with disabilities across six Southeast Michigan counties via Medicaid waiver programs, Meals on Wheels, transportation, ombudsman advocacy, and caregiver support.

Ownership category

akta.pro rank

Product category

Aging and Disability Community Services

NAICS

Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industries

Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK), Social, Community & Senior Center Outings Transport (HSABAOAG), Community-Based Senior Centers with Adult Day Services (HLADAIAJ)

Keywords

• Aging services
• Caregiver support
• Medicare counseling
• Senior nutrition programs
• Community living services

Headquarters

HQ city

Southfield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Government Funding: Funded through federal, state, and local government programs including Medicaid waivers (MI-Choice), Medicare assistance programs, and aging services allocations. Services such as MI-Choice are Medicaid-funded programs providing home and community-based services for qualifying adults.
2. Donations and Charitable Contributions: Accepts donations from the public, including holiday meals donations and general charitable contributions.
3. Professional Services: Provides contracted services to health systems, payers, and providers seeking care coordination and aging services expertise.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Area Agency on Aging 1-B (AgeWays) is a designated Area Agency on Aging that plans, coordinates and delivers community-based services for older adults, family caregivers and adults with disabilities in a multi-county Southeast Michigan region. Core offerings include home-delivered and congregate meals, non-emergency medical transportation, in-home personal care and homemaking, adult day services, caregiver education and respite, MMAP Medicare/Medicaid counseling, elder-abuse prevention, and senior center support, funded primarily through federal and state aging-network contracts and supplemented by donations.

Product overview

AgeWays (Area Agency on Aging 1-B) is a nonprofit organization offering a comprehensive, multi-service portfolio for older adults, family caregivers, and adults with disabilities in Southeast Michigan. The organization operates a platform of integrated services including direct care programs (Meals on Wheels, Transportation/Myride2, Community Living, MI Choice Medicaid Waiver), caregiver support (Trualta online learning, support groups, adult day centers), Medicare counseling, and advocacy. These services are coordinated through a network of resource centers, service locators, and community partnerships across six counties (Livingston, Macomb, Monroe, Oakland, St. Clair, and Washtenaw). The portfolio functions as a coordinated service ecosystem rather than a single product, with digital tools including an online Service Locator, Video Library, and Connect Resource Guide supporting service delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• Information & Assistance Phone-based intake, assessment and referral service that connects older adults, family caregivers, and adults with disabilities in the service region to appropriate community-based aging services and supports.
• Home-Delivered Meals (Meals on Wheels) Delivery of nutritious meals to homebound older adults who are unable to prepare meals for themselves, supporting nutrition, food security and regular well-being check-ins.
• Congregate Meals Group meal service delivered at senior centers and community sites that provides nutrition together with social engagement for older adults.
• Non-Emergency Medical Transportation Door-through-door transportation service for older adults and adults with disabilities to medical appointments, senior centers and other essential destinations.
• In-Home Personal Care / Homemaker Services Assistance with activities of daily living such as bathing, dressing, grooming, meal preparation, light housekeeping and other homemaker tasks, delivered in the client's home to enable aging in place.
• Adult Day Services Structured daytime program providing supervision, social activities and therapeutic activities for older adults and adults with disabilities, while providing respite for family caregivers.
• Caregiver Education and Respite Education, training, counseling and respite services for family caregivers of older adults, including evidence-based caregiver programs such as Powerful Tools for Caregivers.
• MMAP Medicare/Medicaid Counseling Free, unbiased one-on-one counseling to help Medicare beneficiaries and their families understand Medicare, Medicaid and related benefit options, delivered as part of the statewide MMAP network.
• Elder Abuse Prevention and Adult Protective Services Liaison Programs to raise awareness of and prevent elder abuse, neglect and exploitation, including community education and referral coordination with Adult Protective Services.
• Senior Center Support Coordination, funding, training and program support for senior centers in the service region that deliver congregate programs and other community-based activities for older adults.
• Community Education and Outreach Educational presentations, workshops and outreach events delivered in the community to inform older adults, caregivers and professionals about aging-related resources and programs.

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core, moderate and minor.

• NCQA (National Committee for Quality Assurance)coreOthersNCQA accreditation indicates AgeWays meets rigorous standards for quality in healthcare and aging services. NCQA is a private, nonprofit organization dedicated to improving healthcare quality through accreditation and certification.
• TrualtacoreTechnology or IntegrationTrualta provides Family Caregiver Online Learning platform to AgeWays clients. This partnership enables AgeWays to offer digital caregiver education and training resources to family caregivers in their service area.
• Myride2coreStrategic or Co-development PartnerMyride2 is a transportation service managed by AgeWays' Manager of Mobility Services. This internal program provides transportation solutions to help seniors and people with disabilities stay mobile and connected to their communities.
• InformUSA (Platinum Level)moderateStrategic or Co-development PartnerInformUSA is a national organization representing aging and disability information and referral providers. Platinum level designation indicates high-quality I&R services.
• Matter of BalancemoderateStrategic or Co-development PartnerMatter of Balance is an evidence-based falls prevention program. AgeWays offers this program as part of their adaptive wellness and senior fitness initiatives.
• Regional Transportation Authority (RTA)moderateStrategic or Co-development PartnerRTA provides regional transportation coordination in Southeast Michigan, working with AgeWays on transportation services and mobility solutions for seniors and people with disabilities.
• Family Assisting Mature Adults (FAM)minorStrategic or Co-development PartnerFAM is listed as a Proud Partner of AgeWays, indicating collaborative relationship in serving older adults and families in the community.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Help at Home: Large private-duty home care provider focused on Medicaid HCBS personal care for older adults and individuals with disabilities. Operates in adjacent service categories to AgeWays' MI Choice program and represents the kind of scaled, for-profit HCBS competitor the AAA network coexists with.
• AARP: National nonprofit serving adults 50+ with advocacy, information resources, and community programs. Overlaps with AgeWays on caregiver support resources, Medicare education, and senior community engagement, but operates as a membership and advocacy organization rather than a direct service provider.
• Addus HomeCare: Public personal care services company delivering Medicaid-funded home and community-based services to elderly and disabled clients across multiple states. Comparable to AgeWays' MI Choice waiver operations in that it provides HCBS personal care under Medicaid, though as a scaled for-profit operator.
• National Council on Aging (NCOA): National nonprofit association and advocacy organization for the aging network. While not a service provider, NCOA sets programmatic standards, disseminates best practices, and influences Older Americans Act funding — making it a key umbrella peer to AgeWays and the AAA system.
• Meals on Wheels America: National network and advocacy organization for the Meals on Wheels program. AgeWays' Meals on Wheels service operates within this network, and the network also funds and standardizes senior nutrition programs nationally — making it a structural peer in nutrition delivery.

Direct peers

• CareWell Services Southwest (Region 3 AAA): Designated Area Agency on Aging serving Branch, Calhoun, Kalamazoo, and St. Joseph counties in Southwest Michigan. Operates MI Choice, caregiver support, and aging services programs with a comparable nonprofit governance and funding model.
• Area Agency on Aging of Western Michigan (Region 10): Designated AAA covering a large multi-county region in West Michigan, providing the same federally mandated aging services portfolio as AgeWays. Closely comparable in scale, regulatory framework, and service mix.
• The Senior Alliance (Area Agency on Aging 1-C): Designated Area Agency on Aging for Region 1-C (Wayne County) in Southeast Michigan. Operates the same federal-mandated mix of MI Choice waiver, caregiver support, meals, transportation, and Medicare counseling programs for older adults and adults with disabilities, making it the closest geographic and programmatic peer.
• Area Agency on Aging of Northwest Michigan (Region 9): Designated AAA covering ten counties in northwest lower Michigan, providing MI Choice, caregiver support, meals, and long-term care ombudsman services. Highly comparable in that it operates the same Older Americans Act–mandated service portfolio under the same state unit on aging, just in a different region of Michigan.
• Valley Area Agency on Aging (Region 5): Designated AAA for Genesee, Lapeer, Shiawassee, Tuscola, and Sanilac counties, offering MI Choice, caregiver respite, Meals on Wheels, and case management. Comparable as a Michigan AAA peer with overlapping funding streams and a similar mid-sized rural/semi-urban service area.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/advocacyaaa1b
• Facebookfacebook.com/AreaAgencyonAging1B
• LinkedInlinkedin.com/company/area-agency-on-aging-1-b

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Area Agency on Aging 1-B