What Coopservice does

Coopservice is an Italian cooperative (Società Cooperativa per azioni) headquartered in Reggio Emilia that provides integrated facility management services spanning cleaning, security and surveillance, logistics and moving, and energy and facility management. The company serves eight primary vertical segments — healthcare, banking and insurance, transport, public administration, industry and retail, professional firms, citizens, and culture — delivering services through a workforce of 22,000+ employees distributed across 21+ branches and 10 24/7 operational centres nationwide. Technology components include a proprietary information system for vault logistics (developed with first-level technology partners), GPS-based satellite fleet tracking, and remote surveillance (Televigilanza) and CCTV capabilities that are managed from the company's own operations centres.

Name

Coopservice

Legal name

Coopservice Soc. Coop. p.A.

Website

https://coopservice.it

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Coopservice is an Italian cooperative providing integrated facility management services — cleaning, security, logistics, and energy management — to enterprise, public-sector, and citizen clients across Italy through a 22,000+ strong workforce.

Ownership category

akta.pro rank

Product category

Integrated Facility Management Services

NAICS

Facilities Support Services (561210), Security Guards and Patrol Services (561612)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Office Services & Supplies Management (Stationery, Inventory, Vendor Coordination) (IMAIALAH)

Keywords

• Facility management services
• Cleaning and sanitation
• Security and surveillance
• Energy management services
• Integrated logistics services

Headquarters

HQ city

Raggio

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Integrated Facility Management Contracts: Coopservice generates revenue through long-term integrated facility management contracts covering multiple services (cleaning, security, logistics, energy management) for enterprise and public sector clients. Contracts are typically multi-year and provide recurring revenue streams.
2. Specialised Professional Services: Revenue from specialised individual services including security and surveillance (guard services, cash transport, ATM management), logistics and moving services, pharmaceutical logistics, hospital logistics, and energy/facility management. These are typically contracted as standalone or bundled service agreements.
3. Energy Services (E.S.Co.): Energy Service Company services including energy audits, energy efficiency projects, combined heat and power, and sustainable energy solutions. Coopservice holds UNI CEI 11352:2014 ESCO qualification and operates Energy Performance Contracts (EPC) where payment is based on achieved energy savings.
4. Project Financing: Project financing arrangements for public utilities and public-interest projects involving energy savings and public-private partnerships, where Coopservice acts as constructor, facility manager, and service integrator within the project vehicle company.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Coopservice designs, provides, and manages integrated facility services for businesses and communities across Italy. Its core offering bundles healthcare and industrial cleaning, manned and remote security and surveillance, logistics and moving (including pharmaceutical and hospital logistics), energy and facility management (E.S.Co services), and COVID-19 emergency response into multi-year, single-partner contracts delivered by its own 22,000+ person workforce through a network of 21+ branches and 10 24/7 operational centres.

Product overview

Coopservice is a cooperative company providing integrated facility management services. The company operates as a multi-service platform offering healthcare sanitary cleaning, civil and industrial cleaning, security and surveillance, logistics and moving, and energy and facility management services. The portfolio includes specialized services such as airport/port/railway security, pharmaceutical logistics, COVID-19 safety services, and E.S.Co energy services. Coopservice also provides technology-enabled services including remote surveillance (Televigilanza), CCTV monitoring (Videosorveglianza), GPS tracking (Localizzazione Satellitare), and remote management systems (Telegestione e Telecontrollo). The company serves multiple sectors including healthcare, public administration, transport, retail, banking, and professional firms across Italy.

Differentiator

Problem solved

Functional benefit

Products and services

• Healthcare Sanitary Cleaning Services (Pulizie Sanitarie) Specialised cleaning and sanitisation of ambulatory areas, inpatient wards, operating rooms, and external/common areas for hospitals and healthcare facilities, with auxiliary support, meal distribution, deceased patient transfer, and medical/administrative documentation management.
• Civil and Industrial Cleaning Services (Pulizie Civili e Industriali)
• Security and Surveillance Services (Sicurezza e Vigilanza)
• Airport, Port, and Railway Security Services
• Logistics and Moving Services (Logistica e Traslochi)
• Energy and Facility Management (Energy e Facility Management)
• COVID-19 Safety Services
• Waste Sorting Services (Differenziazione Rifiuti)
• Fashion Service (Garment Processing - Ripristino Capi di Abbigliamento)
• Warehouse Management Services (Gestione Magazzini)
• Televigilanza (Remote Surveillance)
• Videosorveglianza (CCTV Surveillance)
• Localizzazione Satellitare (GPS Satellite Tracking)
• Telegestione e Telecontrollo (Remote Management and Control)
• E.S.Co - Energy Service Company
• Audit e Diagnosi Energetica (Energy Audit and Diagnosis)

Quantifiable outcome

• Top 5% globally (98th percentile) in EcoVadis 2026 sustainability rating, Gold medal with improved score year-over-year

Named customers6 records

Segments8 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• University of Modena and Reggio EmiliacoreStrategic or Co-development Partner · 1 January 2024Coopservice's Innovation Team has signed collaboration contracts with multiple departments of the University of Modena and Reggio Emilia for the development of research projects that are subsequently examined and validated in scientific publications. The Innovation Team was cited as a best-practice example in the 2024 White Book of Innovation Management published by the Politecnico di Milano.
• Sae Media Group (Gazzetta di Reggio, Gazzetta di Modena, La Nuova Ferrara)minorGTM or Marketing PartnerCoopservice is partner for the third consecutive year of 'Progetto Scuola 2030', a journalism, active citizenship and career orientation project promoted by the Sae media group with the patronage of the Italian Ministry of Education. The project enables high school students to transform into journalists and publish articles in local newspapers.
• Security & Training S.r.l.coreStrategic or Co-development PartnerSecurity & Training S.r.l., part of the Coopservice Group, specialises in training and consulting in public and private security matters. It developed the COVID-19 emergency management training course for workers delivered via E-Learning. Headquarters: Via San Giorgio Morgeto 127, 00173 Rome.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Apleona: Germany-based integrated facility management and real estate services provider operating across Europe in cleaning, technical building services, and security — comparable multi-line FM competitor.
• Atalian: France-headquartered international facility services group offering cleaning, security, energy, and building maintenance across multiple European markets; competes in the same integrated FM category as Coopservice.
• Sodexo: France-based global provider of food and facility management services with strong presence in healthcare, corporate, and public-sector segments — overlapping with Coopservice's healthcare, public-administration, and energy/FM verticals.
• Dussmann Group: Germany-based family-owned integrated facility services provider covering cleaning, security, building technology, and healthcare logistics — closely comparable in scale, ownership type, and integrated FM value proposition.
• ISS A/S: Global integrated facility services giant headquartered in Denmark, offering cleaning, security, facility management and workplace experience services to enterprises across multiple verticals — directly analogous to Coopservice's integrated FM model.
• Mitie Group: UK-listed integrated FM and security provider; comparable in security-led strategy, multi-vertical client base, and integrated service portfolio aimed at public and regulated clients.
• Manutencoop (MFM): Italian integrated facility management and maintenance provider operating across public and private infrastructure; one of the most directly comparable domestic Italian peers to Coopservice.

Broad incumbents

• CBRE Group (Global Workplace Solutions): Global real estate services firm whose Global Workplace Solutions division provides integrated facility management to enterprise clients; relevant peer for Coopservice's enterprise field-sales motion in corporate offices and banks.
• Compass Group: UK-listed global support services and contract foodservice major; while best known for foodservice, its Support Services division competes in facility management and security adjacent to Coopservice's offering.
• Engie Solutions (Engie): Energy-led multinational with a facility management and energy services division that competes in ESCO, building maintenance, and public lighting — adjacent to Coopservice's energy and facility management business.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Coopservice