Eastern Propane & Oil
Eastern Propane & Oil is a fourth-generation, family-owned propane and heating oil distributor serving 100,000+ residential and commercial customers across five New England states, with 18 offices, 430+ employees, and the 15th-largest U.S. propane retail position.
- Company typePrivate
- Founded1932
- HeadquartersRochester, United States
- Headcount251–500
- GTM typeB2B and B2C
- OfferingServices
What Eastern Propane & Oil does
Eastern Propane & Oil (legal entity Eastern Propane Gas, Inc.) is a fourth-generation, family-owned full-service energy distributor founded in 1932 in Danvers, Massachusetts and headquartered in Rochester, New Hampshire. The company delivers propane and heating oil to more than 100,000 residential and commercial customers across five New England states (New Hampshire, Maine, Massachusetts, Vermont, and Rhode Island) through 18 office locations, a fleet of 125+ delivery drivers, and a 3+ million-gallon combined fuel storage footprint, ranking as the 15th largest propane retailer in the United States. Its core service stack includes automatic delivery driven by a usage- and weather-based forecasting system, wireless tank monitoring for proactive refills, a 24/7 live-operator emergency response, Service Protection Plans (Advantage Plus, Advantage, Tanksure), appliance sales and professional installation (furnaces, boilers, water heaters, fireplaces, generators), and an autogas fueling practice serving school bus fleets, municipalities, and commercial landscapers with on-site station design and build.
The business model is predominantly subscription/recurring — automatic delivery enrollments, annual service plans, and budget payment options drive recurring volume — supplemented by usage-based autogas fuel sales and one-time equipment installation revenue. Go-to-market relies on an enterprise-style field sales motion staffed by 17 dedicated Energy Consultants providing free on-site evaluations, a direct company-owned delivery fleet, a customer portal for self-service account management, a Refer-A-Friend program, and a network of industry-association and chamber partnerships. The company has expanded regionally through tuck-in acquisitions of local propane brands (Waltz & Sons Propane, J.P. Carroll Fuel Co., Blue Flame Gas) operating under retained trade names, and recently diversified into adjacent fuel retail with a 24/7 automated diesel station in Wolfeboro, NH. The operating profile is mature and stable — long-tenured regional managers (some with 30+ years), deep residential retention (one cited customer since 1977), and 2026 rebate programs in Maine and New Hampshire aimed at high-efficiency equipment upgrades — with no external institutional capital, no public listing, and no disclosed revenue figure.
Eastern Propane & Oil firmographics
Firmographics- Name
- Eastern Propane & Oil
- Legal name
- Eastern Propane Gas, Inc.
- Website
- https://eastern.com
- Company type
- Private
- Founded year
- 1932
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Eastern Propane & Oil is a fourth-generation, family-owned propane and heating oil distributor serving 100,000+ residential and commercial customers across five New England states, with 18 offices, 430+ employees, and the 15th-largest U.S. propane retail position.
- Ownership category
- akta.pro rank
Eastern Propane & Oil industry classification
Industry- Product category
- Propane and Heating Oil Distribution
- NAICS
- Fuel Dealers (457210), Fuel Dealers (45721)
- SIC
- Wholesale-Petroleum Bulk Stations & Terminals (5171)
- akta.pro primary industry
- Commercial & Fleet Fueling (Cardlock, On-Site Tanks, Bulk Delivery) (EUALAIAD)
- akta.pro secondary industry
- Propane (LP) Gas Line Installation & Conversion (HSAOAKAJ)
Keywords
Where Eastern Propane & Oil is headquartered
LocationHeadquarters
- HQ city
- Rochester
- HQ country
- United States
- HQ region
- North America
Offices18 records
Markets served
Eastern Propane & Oil business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Supply Chain, Operations, Personnel, Infrastructure, Marketing or Sales
Revenue model
- Propane Delivery: Recurring delivery of propane to residential and commercial customers with automatic delivery and on-demand scheduling options. Revenue generated from fuel sales volume and delivery services.
- Heating Oil Delivery: Delivery of heating oil to residential and commercial customers. Includes ultra-low sulfur heating oil options with automatic delivery services.
- Service and Maintenance: Service protection plans covering preventive maintenance, emergency repairs, parts and labor for heating systems, water heaters, and propane appliances.
- Autogas Fleet Fueling: Propane autogas fuel delivery and on-site fueling station services for school bus fleets, municipalities, landscapers, and commercial vehicle fleets.
- Equipment Sales and Installation: Sale and professional installation of propane appliances including furnaces, water heaters, fireplaces, generators, and propane tanks for builders and homeowners.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Service Protection Plans with multiple coverage tiers |
| Other | Multi-year contract | Propane Construction Incentive Program |
| Other | One time/ perpetual license | NH Saves With Oil Rebate Program |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels9 records
Eastern Propane & Oil product offering
Product offeringCore offering
Eastern Propane & Oil distributes propane and heating oil to residential, commercial, builder/contractor, and autogas fleet customers across five New England states, operating from approximately 18 office locations with 125+ delivery drivers. The company sells and installs propane appliances and heating equipment, provides Service Protection Plans (Advantage Plus, Advantage, and Tanksure) for ongoing maintenance, supports autogas fleet conversions and on-site fueling, and operates a 24/7 diesel refueling station in Wolfeboro, NH. Revenue is generated from fuel volume sales, service protection subscriptions, equipment installation, and autogas fleet supply contracts.
Product overview
Eastern Propane & Oil is a full-service energy company offering propane and heating oil delivery and service across New England. The core product portfolio includes propane delivery, oil delivery, automatic delivery service with forecasting technology, tank monitoring, service protection plans (Advantage Plus, Advantage, Tanksure), appliance sales and installation, autogas fleet services, and a 24/7 diesel station. These offerings are supported by online account management, billing services, and customer assistance programs, creating a comprehensive energy service solution for residential, commercial, and fleet customers.
Differentiator
Problem solved
Functional benefit
Products and services
- Propane Delivery & Service Automatic and on-demand propane fuel delivery to residential homes, businesses, and autogas fleets across five New England states, supported by tank monitoring and 24/7 emergency response.
- Heating Oil Delivery & Service Automatic and on-demand heating oil delivery for residential and commercial customers, with same-day emergency response available across the New England service area.
- Autogas Fleet Fueling Custom on-site autogas fueling station installation and ongoing propane fuel supply for fleets converting to or running autogas vehicles, eligible for state rebate programs such as the New Hampshire Clean Energy Propane Autogas Rebate Program.
- Propane Equipment Sales & Installation Sale and certified installation of propane heating appliances, water heaters, generators, and gas fireplaces for residential and commercial customers, including gas line installation.
- Service Protection Plans (Advantage Plus, Advantage, Tanksure) Tiered annual service plan subscriptions covering propane tanks, underground lines, regulators, and propane appliances, providing repair and replacement coverage for enrolled customers.
- Diesel Refueling Station (Wolfeboro, NH) 24/7 retail diesel refueling station operated in Wolfeboro, New Hampshire for the local community and regional drivers.
- Propane Training Facility Dedicated energy training facility offering hands-on training programs for builder crews and industry professionals on propane systems and equipment.
Quantifiable outcome
- 40% of company fleet powered by propane autogas reducing emissions and operating costs
- +3 more outcomes
Companies that use Eastern Propane & Oil
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles4 records
Eastern Propane & Oil technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Eastern Propane & Oil partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered minor and core.
- Veterans Count (Easterseals NH)minorPartnership supporting local Hometown Heroes through fuel discounts and charitable contributions. Eastern contributes penny-per-gallon of propane delivered through branded delivery trucks to support veterans services.
- Disabled American Veterans Department of MAminorPartnership supporting disabled American veterans through donations from propane deliveries via branded delivery trucks.
- National Propane Gas Association (NPGA)coreIndustry association membership providing access to industry standards, advocacy, research, and best practices for propane industry operations.
- Propane Gas Association of New England (PGANE)coreRegional industry association for propane gas in New England, providing advocacy, education, and networking opportunities specific to the northeastern US market.
- Propane Education and Research Council (PERC)coreIndustry organization providing Propane Construction Incentive Program allowing builders and remodelers to earn up to $1,000 per qualifying home installation with additional $500 regional bonus.
- Zoo Health Club of New HampshireminorCustomer perk partnership offering Eastern customers exclusive access to Zoo Health Club memberships with $0 enrollment fee, $5 first month, and $39.95/month thereafter (code ZOOEPCD). Locations in Epping, Manchester, Nashua, Hooksett, Derry, and Concord.
- BankNH PavilionminorExclusive ticket pre-sale partnership for Eastern Concert Series at BankNH Pavilion in Gilford, NH. Premium tickets held for Eastern customers 24 hours before public on-sale for 30 days per show.
- Home Builders & Remodelers Association of NHcoreIndustry association membership providing builder network access and partnership for propane new construction opportunities.
- Home Builders & Remodelers Association of MainecoreIndustry association membership providing builder network access and partnership for propane new construction opportunities in Maine.
- Castle in the CloudsminorCustomer discount partnership offering $18 group tour rate (code EASTERN25) for Castle in the Clouds visits from late May through late October.
- New Hampshire Boat MuseumminorCustomer perk partnership offering BOGO admission tickets (code EASTERN26) valid late May through Columbus Day.
- Great Waters Summer ConcertsminorPartnership supporting The Cloud Club pre-concert experience at Great Waters Summer Concerts in the Lakes Region of NH.
- Local Chamber of Commerce PartnershipsminorPartnerships with multiple local chambers including Upper Valley Business Council, Derry Chamber, Lakes Region Chamber, Barrington Chamber, Rochester Chamber, and others for local business networking and referrals.
Scale indicators9 records
Recent moves8 records
Expansion highlights6 records
Eastern Propane & Oil competitors and assessment
Company assessmentBroad incumbents
- Suburban Propane Partners: Suburban Propane is one of the largest U.S. propane distributors (NYSE: SPH) with nationwide retail and commercial accounts, offering tank installation, automatic delivery, and service plans that overlap with Eastern's residential delivery proposition but at materially larger scale.
- AmeriGas Propane: AmeriGas is the largest U.S. propane retailer (serving ~2 million customers across all 50 states) and a U.S.子公司 of UGI Corporation - it competes with Eastern in the New England residential/commercial segment but also offers the full national scale Eastern lacks.
- Ferrellgas Partners: Ferrellgas is a publicly traded propane distributor (NYSE: FGP) with national residential, commercial, and autogas operations including tank monitoring, paralleling Eastern's product portfolio but with broader geographic reach.
Others
- Clean Energy Fuels: Clean Energy Fuels is a leading provider of compressed and liquefied natural gas for fleet vehicles - it overlaps with Eastern's autogas fleet business only at the periphery (CNG/LNG vs. propane autogas) but represents the broader alternative-fuels competitive set for fleet conversions.
- NICOR Gas: NICOR Gas is a regulated natural gas utility serving Illinois with residential heating delivery - a structural alternative to propane/oil for home heating in its footprint and a relevant comparable for utility-style last-mile fuel delivery economics, though it operates as a regulated monopoly rather than a competitive retailer.
Direct peers
- Paraco Gas: Paraco Gas is a regional propane retailer serving the Northeast U.S. including New York, New Jersey, Connecticut, Massachusetts, and Vermont with residential, commercial, and autogas fuel delivery - highly comparable to Eastern's multi-state New England bulk delivery model.
- Dead River Company: Dead River Company is a Maine-based, family-owned provider of propane, heating oil, and HVAC services across Northern New England - directly comparable to Eastern in geography, product mix (propane + heating oil), and customer segments including residential automatic delivery.
- Haffner's Energy: Haffner's is a multi-generational family-owned fuel and HVAC provider headquartered in Maine serving Northern New England with propane, heating oil, and HVAC services - directly comparable to Eastern in geography, ownership profile, and product mix.
Regional players
- Blossman Gas: Blossman Gas is a family-owned propane retailer serving the Southeastern U.S., offering residential, commercial, and autogas services comparable in product mix to Eastern, though operating in a different geographic market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Eastern Propane & Oil social profiles
Digital presenceEastern Propane & Oil financial estimates
Financial estimateRevenue estimate
Valuation estimate
Eastern Propane & Oil leadership team
Management profileNumber of profiles
Profiles23 records
Eastern Propane & Oil subsidiaries and ownership
Company hierarchySubsidiaries3 records
Eastern Propane & Oil funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Eastern Propane & Oil M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Eastern Propane & Oil
What does Eastern Propane & Oil do?
Eastern Propane & Oil distributes propane and heating oil to residential, commercial, builder/contractor, and autogas fleet customers across five New England states, operating from approximately 18 office locations with 125+ delivery drivers. The company sells and installs propane appliances and heating equipment, provides Service Protection Plans (Advantage Plus, Advantage, and Tanksure) for ongoing maintenance, supports autogas fleet conversions and on-site fueling, and operates a 24/7 diesel refueling station in Wolfeboro, NH. Revenue is generated from fuel volume sales, service protection subscriptions, equipment installation, and autogas fleet supply contracts.
Is Eastern Propane & Oil a public or private company?
Eastern Propane & Oil is a private company. It is classified as family owned and is currently operating.
When was Eastern Propane & Oil founded?
Eastern Propane & Oil was founded in 1932. It employs 251 to 500 people.
Where is Eastern Propane & Oil based?
Eastern Propane & Oil is headquartered in Rochester, United States, in the North America region.
How does Eastern Propane & Oil make money?
Five revenue lines are on record. Propane Delivery is the primary driver. The others are heating Oil Delivery, service and Maintenance, autogas Fleet Fueling and equipment Sales and Installation.
Who are Eastern Propane & Oil's main competitors?
Broad incumbents on record are Suburban Propane Partners, AmeriGas Propane and Ferrellgas Partners. Others are Clean Energy Fuels and NICOR Gas. Direct peers are Paraco Gas, Dead River Company and Haffner's Energy. Blossman Gas is listed as a regional player.
Does Eastern Propane & Oil have an API?
No public API is recorded for Eastern Propane & Oil.
What industry is Eastern Propane & Oil in?
Eastern Propane & Oil's product category is Propane and Heating Oil Distribution. Its primary akta.pro industry code is EUALAIAD, Commercial & Fleet Fueling (Cardlock, On-Site Tanks, Bulk Delivery), with a secondary code of HSAOAKAJ, Propane (LP) Gas Line Installation & Conversion. Its NAICS code is 457210 and its SIC code is 5171.