What Intouch Group does

EVERSANA INTOUCH (formerly Intouch Group) is a full-service agency network serving life sciences companies, headquartered in Overland Park, United States, and operating as a wholly-owned subsidiary of EVERSANA. Founded in 2018 and employing between 1,001 and 5,000 people, the company generates revenue through professional services engagements with enterprise pharmaceutical, biotech, and life sciences clients. Its service portfolio spans brand planning, omnichannel activation, content transformation, medical communications, market access, and media services, with go-to-market executed via direct enterprise field sales and custom-quoted engagements.

The company's core offering is a platform-plus-specialty architecture organized around the "EVERSANA INTOUCH One Agency" hub and four specialty divisions: HealthwareGlobal (global marketing), MedComm (medical communications), Market Access, and Media. The unifying layer is an AI-powered operating model that combines artificial intelligence with human expertise to integrate strategy, creative, execution, and data into a single workflow, replacing the fragmented agency handoffs common in pharma commercialization. Its flagship proprietary technology, AIVI, is an AI-powered patient identification tool demonstrated in a gastroparesis case study to surface 1.8 million additional undiagnosed patients, providing a quantified anchor for the company's AI differentiation claim.

Commercially, the firm sells custom-priced enterprise engagements to business units within pharmaceutical and life sciences companies, supported by thought leadership channels (annual Brand Planning Report, Mind + Machine webinars, industry blog, LinkedIn/Facebook/Twitter/Instagram presence). As a subsidiary of EVERSANA, the company does not have independent venture or private equity funding, and its financial results are consolidated within EVERSANA's broader commercial solutions platform. No standalone revenue, ARR, or growth rate is disclosed in the available source data.

Name

Intouch Group

Legal name

EVERSANA INTOUCH

Website

https://intouchg.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

EVERSANA INTOUCH (formerly Intouch Group) is a full-service pharma marketing agency network providing AI-powered brand planning, omnichannel activation, medical communications, market access, and media services to enterprise life sciences companies, operating as a subsidiary of EVERSANA.

Ownership category

akta.pro rank

Headquarters

HQ city

Overland Park

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Agency Services Revenue: EVERSANA INTOUCH generates revenue through providing full-service marketing agency services to life sciences companies, including brand planning, omnichannel activation, content transformation, medical communications, market access, and media services. The company operates as a professional services firm serving pharmaceutical and healthcare clients.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

EVERSANA INTOUCH (formerly Intouch Group) is a full-service agency network serving life sciences companies, delivering strategy, creative, execution, and data through an AI-powered operating model. It operates specialty practices in global marketing (HealthwareGlobal), medical communications (MedComm), market access, and media, supporting brand planning, omnichannel activation, content transformation, and innovation for pharmaceutical and biotech clients.

Product overview

EVERSANA INTOUCH is a full-service agency network organized as a unified platform-plus-specialty architecture. The core EVERSANA INTOUCH One Agency serves as the central hub, supported by five specialized sub-brands: HealthwareGlobal (global marketing), MedComm (medical communications), Market Access, and Media. Additional service modules include Brand Planning, Omnichannel Activation, Content Transformation, and Innovation Services. The network replaces fragmented agency handoffs with a single, AI-powered operating model built specifically for life sciences commercialization, unifying strategy, creative, execution, and data.

Differentiator

Problem solved

Functional benefit

Brands

• Healthware: Global Marketing Specialty division of EVERSANA INTOUCH
• MedComm
• Market Access
• Media

Products and services

• EVERSANA INTOUCH One Agency Primary full-service agency network that unifies strategy, creative, execution, and data with AI and human expertise to deliver measurable business impact at enterprise scale for life sciences commercialization clients.
• EVERSANA INTOUCH HealthwareGlobal Global marketing specialty providing comprehensive marketing solutions for life sciences brands seeking international commercialization support.
• EVERSANA INTOUCH MedComm Medical communications specialty offering expertise in scientific communication and medical education for life sciences clients.
• EVERSANA INTOUCH Market Access Market access specialty helping clients navigate pricing, reimbursement, and payer strategies for pharmaceutical products.
• EVERSANA INTOUCH Media Media specialty focused on media planning, buying, and activation across channels for life sciences brands.
• Brand Planning Services Strategic brand planning services to fuel brand plan success through AI-powered integration for pharmaceutical and biotech clients.
• Omnichannel Activation Multi-channel campaign activation services connecting strategy, creative, execution, and data for life sciences brands.
• Content Transformation Services to transform and optimize content for multi-channel distribution and engagement for life sciences brands.

Quantifiable outcome

• Identified 1.8M additional undiagnosed patients using AIVI technology

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• EVERSANAcoreStrategic or Co-development PartnerEVERSANA INTOUCH is part of the EVERSANA family, a fully integrated commercial solutions organization. EVERSANA provides the broader platform while INTOUCH serves as the full-service agency network component, combining commercialization expertise with marketing agency capabilities.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Publicis Health: Publicis Groupe's dedicated healthcare marketing and communications network. Direct competitor offering the same full-service agency model (brand strategy, medical communications, market access, omnichannel activation) for the same pharma and biotech client base. Closest peer in scale and scope.
• Real Chemistry: Independent healthcare marketing and communications agency with comparable full-service offerings including brand strategy, creative, data/analytics, and medical communications. Comparable in size and customer base (enterprise pharma and biotech) without the parent-holding-company overhead.
• CMI Media Group: Specialist healthcare media planning, buying, and activation agency competing directly with EVERSANA INTOUCH's Media specialty. Comparable in customer base (enterprise pharma) and core media-services offering within the broader healthcare agency landscape.
• Omnicom Health Group: Houses healthcare-focused agencies including CDM, DDB Health, and Snow Companies under Omnicom. Direct competitor providing full-service pharma commercialization across creative, medical communications, and patient marketing to overlapping enterprise pharma clients.
• Inizio (Ashfield Health): PE-backed integrated commercialization services platform combining Ashfield Health's medical communications, market access, and creative services with broader commercialization capabilities. Directly comparable as a consolidated, PE-backed healthcare communications and services platform.
• IPG Health: Interpublic Group's healthcare communications network including FCB Health, McCann Health, and IPG Mediabrands health. Directly comparable as a multi-specialty pharma agency network serving global enterprise pharma clients with strategy, creative, and medical communications.
• Havas Health & You: Havas' dedicated health and wellness network offering strategy, creative, medical communications, and patient engagement for pharmaceutical clients. Direct competitor in the same healthcare agency category with similar multi-specialty architecture.

Broad incumbents

• WPP (Health Practice): WPP operates healthcare practices within VMLY&R, Grey, and Ogilvy Health. Broader incumbent holding company with healthcare as one of many verticals — overlaps on services and clients but does not specialize solely in life sciences like INTOUCH does.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/intouchg
• Facebookfacebook.com/Intouchg
• LinkedInlinkedin.com/company/intouchg
• Instagraminstagram.com/eversanaintouch

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Intouch Group