Name

Softlink Global Pvt. Ltd.

Legal name

Softlink Global Pvt. Ltd.

Website

https://softlinkglobal.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Logistics Software (Freight Forwarding & Customs ERP)

NAICS

Freight Transportation Arrangement (488510), Custom Computer Programming Services (541511), Support Activities for Transportation (488)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Customs Brokerage Workflow & Case Management Software (TLAEAOAH)

akta.pro secondary industries

Customs Declaration & Filing (Import/Export Entry) Platforms (TLAEAOAA), Cross-Border Transportation Management (Customs-Integrated) (TLAIAEAI)

Keywords

• Freight forwarding software
• Customs clearance software
• Logistics ERP platform
• Warehouse management software
• Transportation management system

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Subscription Licenses: Cloud-based software subscriptions offered on monthly, quarterly, or annual billing cycles. Provides limited, non-exclusive, non-transferable license to use the Services for internal business purposes. Subscriptions auto-renew and access rights terminate if lapsed.
2. Implementation and Configuration Services: Implementation, configuration, training, and onboarding services provided alongside the SaaS platform. Customizations are scoped and priced separately prior to agreement finalization.
3. Data Integrations and APIs: API integrations and data connectivity services enabling connectivity with airlines, shipping lines, customs systems, and ports.
4. Enterprise Platform Migration: One-time migration services for operational and financial data from legacy systems to Logi-Sys platform. Evidence of large-scale migration events (30+ forwarders in single month) indicates a project-based revenue component.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

Softlink Global develops and sells Logi-Sys, a cloud-based SaaS ERP platform that unifies freight forwarding, customs brokerage, warehouse management, transportation, CRM, billing, and financial accounting on a single connected database for logistics service providers. It also offers Live IMPEX, a specialized customs compliance application for the Indian market integrated with ICEGATE, e-Sanchit, and E-Way Bill systems, plus Softlink Academy training programs (LogiLEARN, LogiSKILL, LogiXPERT) for logistics professionals. The platform serves 5,000+ logistics businesses across 50+ countries with multi-currency, multi-branch, and AI-embedded workflow capabilities.

Product overview

Softlink Global offers a unified platform-plus-modules architecture anchored by its flagship Intelligent Cloud ERP Platform (Logi-Sys), which integrates freight forwarding, customs clearance, warehousing, transportation, CRM, billing, and financial operations. The portfolio includes Live IMPEX as a specialized customs compliance application for the Indian market (powering ~80% of ICEGATE filings), Softlink Academy as a skilling ecosystem with LogiLEARN, LogiSKILL, and LogiXPERT programs, and partner programs (LogiREACH, LogiDEPLOY) for channel and implementation partners. The company serves 5,000+ logistics businesses across 50+ countries.

Differentiator

Problem solved

Functional benefit

Brands

• Logi-Sys: Intelligent Cloud ERP Platform for freight forwarders, consolidators, and customs brokers that handles operations from quotation to delivery, finance to compliance, with real-time connectivity across teams, branches, and partners.
• Live IMPEX
• LogiLEARN
• LogiSKILL
• LogiXPERT
• Softlink Academy
• LogiTHON
• LogiSPARK

Products and services

• Logi-Sys Intelligent Cloud ERP All-in-one cloud ERP platform for freight forwarders, consolidators, and customs brokers that manages air, ocean, and land freight forwarding, customs clearance, warehouse management, transportation, CRM, billing, and financial accounting on a single connected database with multi-currency and multi-branch capabilities. Used by 5,000+ logistics businesses across 50+ countries.
• Live IMPEX India-focused cloud-native customs clearance and compliance application designed for Customs House Agents and customs brokers. Provides real-time ICEGATE filing, e-Sanchit document management, digital signatures, automated compliance checks, and integrated invoicing. Powers approximately 80% of India's customs filings via ICEGATE.
• LogiLEARN Academic integration program under Softlink Academy that prepares students and mid-level professionals for logistics roles through domain-focused learning and in-depth ERP training on the Logi-Sys platform. Targets ISTE's 100,000+ faculty network and engineering students across India.
• LogiSKILL Entry-level training program under Softlink Academy that equips participants with fundamentals of freight forwarding, customs clearance processes, documentation, customer service, and operational system navigation. Deployed at scale via Globelink WW India (26 Indian locations, 100 global offices) and MITCON partnerships.
• LogiXPERT Expert-level certification program under Softlink Academy providing advanced training for logistics professionals seeking specialized expertise in freight technology, customs compliance, and supply chain operations.

Quantifiable outcome

• 40% operational cost reduction through automated freight forwarding processes
• +4 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability1 record

Feature6 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• ISTE (Indian Society for Technical Education)coreStrategic or Co-development Partner · 11 March 2026MoU to integrate practical logistics technology into technical education institutions across India. Softlink deploys LogiLEARN, LogiSKILL, and LogiXPERT programs to provide students and faculty hands-on experience with real logistics systems. Targets ISTE's network of over 100,000 faculty members and hundreds of thousands of engineering students to strengthen industry readiness.
• MatchLogcoreTechnology or Integration · 7 January 2026Strategic partnership integrating MatchLog's container reuse and asset optimization technology into Softlink's Logi-Sys ERP platform. The integration embeds container reuse intelligence into core ERP workflows covering freight forwarding, customs, warehousing, and financial operations, targeting improved logistics efficiency across Asia and addressing container imbalance and empty repositioning challenges. MatchLog works with global shipping lines including Maersk, Hapag-Lloyd, and Pacific International Lines.
• Globelink WW IndiacoreStrategic or Co-development Partner · 30 July 2025MoU to create a talent pipeline for the logistics industry through LogiLEARN (mid-level roles) and LogiSKILL (entry-level positions). Certified professionals trained on Logi-Sys ERP will be deployed across Globelink's 26 Indian locations and 100 global offices spanning 30 countries, serving markets in India, the Middle East, and Africa.
• IATA (International Air Transport Association)coreStrategic or Co-development Partner · 12 March 2024Softlink Global joined the IATA Strategic Partnerships Program and contributes to the Digital & Interactive Cargo stream. Official signing took place at the IATA World Cargo Summit in Hong Kong (March 2024).
• MITCONminorStrategic or Co-development PartnerMoU under LogiSKILL program for skill development and employment-focused training in logistics operations. Combines Softlink Academy's logistics technology expertise with MITCON's skill development experience to equip aspiring professionals for careers in the logistics sector.
• Sitara ShippingminorStrategic or Co-development PartnerMoU for industry-ready training and real employment opportunities across shipping, logistics, and allied sectors. Enhances placement pathways for students trained through Softlink Academy programs.
• IIT BombaycoreStrategic or Co-development PartnerCollaboration with Softlink Academy and IIT Bombay's IEOR department to host LogiTHON 2025 hackathon attracting over 1,500 students from 250+ engineering colleges to address critical logistics challenges through innovative solutions.
• SIES School of Business StudiesminorStrategic or Co-development PartnerPartnership to introduce a Post Graduate Diploma in Logistics focusing on practical skills for modern logistics operations.
• I-Bacus-Tech Solutions Pvt LtdminorImplementation/ SI/ Consulting PartnerIndia, United States, Middle East-based implementation partner.
• SC Fulfil LtdminorChannel Partner/ Reseller/ DistributorUnited States, Asia, Oceania, Europe, Middle East-based partner reselling Softlink solutions.
• Jawaharlal Nehru Port Authority (JNPA)minorGTM or Marketing PartnerPlatinum sponsor of the India Logistics Conclave 2026 hosted by BCBA at The Taj Mahal Palace, Mumbai. Softlink Global participated as a corporate sponsor alongside JNPA, Navi Mumbai International Airport, Reliance Industries, and DBS Bank.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Transporeon (Trimble Transportation): European transportation management platform owned by Trimble, serving shippers, carriers, and forwarders with TMS, dock scheduling, and visibility. Overlaps with Logi-Sys's transportation and freight modules.
• Descartes Systems Group: Public, broad-based logistics technology provider with customs, TMS, and forwarding solutions. Larger, publicly-traded incumbent overlapping with Logi-Sys in customs filing, transportation management, and global trade compliance.
• nShift: European-headquartered delivery and transport management software provider serving shippers, carriers, and forwarders. Overlaps with Softlink on transportation management and multi-modal shipping workflows.

Emerging players

• ClearCustoms: Emerging customs clearance software provider for brokers and importers. Comparable as a focused customs tech player competing against Softlink's Live IMPEX in specific markets.
• Kuebix: Cloud-based TMS platform focused on shippers and mid-market freight management. Comparable as a SaaS-first TMS competitor, though narrower in scope than Logi-Sys's customs and forwarding coverage.

Direct peers

• Magaya Corporation: Provider of Magaya Supply Chain platform for freight forwarders, customs brokers, and 3PLs with modules spanning forwarding, customs, warehousing, and accounting. Direct comparable as a mid-sized, purpose-built freight forwarding ERP.
• Aljex Software: Cloud-based freight forwarding and logistics management software targeting small and mid-sized forwarders with operations, accounting, and CRM modules. Comparable to Logi-Sys as a niche freight forwarding ERP.
• WiseTech Global (CargoWise): Australian-listed logistics SaaS provider of CargoWise, a global platform for freight forwarders covering customs, forwarding, warehousing, and compliance. Closest direct competitor to Softlink's Logi-Sys in the freight forwarding ERP space.
• Riege Software: Germany-based provider of Scope, a cloud freight forwarding ERP for air, ocean, and road freight with customs and compliance. Direct European comparable to Logi-Sys for mid-market freight forwarders.

Regional players

• CargoSmart: Asia-Pacific-focused shipping and logistics SaaS provider offering EDI, visibility, and compliance solutions to ocean carriers and forwarders. Regional comparable with overlap on ocean freight and customs data workflows.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@softlinkglobal1323
• Facebookfacebook.com/137478072949150
• LinkedInlinkedin.com/company/softlinkglobalpvt/?viewAsMember=true
• Instagraminstagram.com/softlink.global
• Xx.com/softlinkglobal

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Softlink Global Pvt. Ltd.