First Ohio Community Federal Credit Union

What First Ohio Community Federal Credit Union does

First Ohio Community Federal Credit Union is a federally chartered, member-owned community credit union headquartered at 8200 Cleveland Avenue NW, North Canton, Ohio, serving Stark County residents who live, work, worship, or attend school in the county. The institution traces its origins to a 1937 Hoover-company employee credit union, transitioned to a community charter in 1980, expanded to the full Stark County field of membership in 2003, and adopted its current name in 1996. It is regulated by the National Credit Union Administration (NCUA) with member deposits federally insured to at least $250,000 through the NCUSIF, and operates as a not-for-profit cooperative without external shareholders.

The product portfolio spans retail deposits (Simply/Plus/Modern Checking, Regular Share, tiered Money Market, CDs from 6 to 60 months, Traditional and Roth IRAs, club and youth savings) and consumer lending (auto loans up to 76 months, motorcycle/boat/RV loans, signature loans up to $5,000, share-secured loans, fixed and variable home equity loans/HELOCs up to $200,000, and credit cards up to $10,000 lines). Adjacent services include private student loans via a Sallie Mae referral partnership and auto/home insurance via TruStage. Technology is delivered through the CU*Answers It'sMe247 online banking platform, the First Ohio Mobile App (iOS and Android), CU*Talk automated phone banking, SMS text banking, mobile check deposit, A2A external transfers, Card Suite Lite card controls, Apple/Samsung/Google Pay, and a Virtual StrongBox document vault. Physical distribution is a single branch with lobby and drive-thru; out-of-area service runs through the Xtend Shared Branching network (5,000+ locations) and the Alliance One surcharge-free ATM network (38 states plus PR and D.C.).

Economically, the credit union functions as a Net Interest Margin business: it takes member deposits (with CDs offering up to 3% APY at 60 months) and lends them out across the consumer product set at APRs ranging from 3% (share-secured) to 13.5% (48-month signature loans), supplemented by transaction-fee income (skip-a-pay, bill-pay inactivity, A2A outgoing, gift card issuance, courier) and interchange from debit/credit card activity. The institution expands its addressable market not through geographic branching but through family-membership provisions, digital channel breadth, and partnership-led product extensions.

Name

First Ohio Community Federal Credit Union

Legal name

First Ohio Community Federal Credit Union

Website

https://firstohiocfcu.org

Company type

Private

Founded year

1937

Operating status

Operating

Headcount range

1–10 employees

Short description

First Ohio Community Federal Credit Union is a federally chartered, member-owned community credit union headquartered in North Canton, Ohio, serving Stark County residents with consumer deposit, lending, and card products distributed through a single branch and digital channels via CU*Answers technology.

Ownership category

akta.pro rank

Product category

Community Banking

NAICS

Credit Unions (52213), Credit Unions (522130), Credit Card Issuing (522210)

SIC

Personal Credit Institutions (6141), Savings Institution, Federally Chartered (6035)

akta.pro primary industry

Community Credit Unions (Retail/Consumer Focus) (FSABAEAA)

akta.pro secondary industry

Bank & Credit Union Personal Loans (Unsecured Installment) (FSAKAAAL)

Keywords

• Retail banking services
• Consumer lending products
• Deposit account services
• Credit union membership
• Mortgage and equity loans

Headquarters

HQ city

Canton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Interest Income from Loans: Primary revenue stream from auto loans, home equity loans, signature loans, credit cards, and other lending products. Interest rates vary by product type and creditworthiness, with APRs ranging from 3% (share secured) to 13.5% (signature loans).
2. Fee Income: Various service fees including $30 skip-a-pay processing fee, $5 inactive bill pay fee, $2 A2A transfer charge for outgoing transfers, nominal $3.95 VISA gift card fee, and overnight courier fees.
3. Interchange Revenue: Revenue from debit and credit card transactions processed through MasterCard network.
4. Savings and CD Deposits: Members deposit savings that the credit union uses to fund loans, with competitive APY rates offered on various account types.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels7 records

Core offering

First Ohio Community Federal Credit Union is a federally chartered, member-owned credit union that delivers retail banking services to Stark County, Ohio residents. Its product suite spans deposit accounts (checking, savings, money market, CDs, IRAs), consumer loans (auto, motorcycle, boat/RV, signature, share-secured, home equity, student loans), credit and debit cards, and self-service channels including online, mobile, phone, text banking, mobile check deposit, and shared branching.

Product overview

First Ohio Community Federal Credit Union offers a comprehensive suite of financial products and services through a multi-channel delivery model combining physical branches, online banking (It'sMe247), mobile banking (First Ohio Mobile App), phone banking (CU*Talk), and shared branching networks. The core banking platform encompasses deposit products (checking, savings, CDs, IRAs, Money Market) and lending products (auto, motorcycle, boat/RV, signature, share-secured, home equity, credit cards, student loans). Card services include MasterMoney debit cards and Platinum/Visa credit cards with promotional introductory rates. Self-service banking features include mobile check deposit, text banking, A2A transfers, bill pay, and Virtual StrongBox document storage. The credit union also provides Card Suite Lite for card management and partners with TruStage for insurance products, Sallie Mae for student loans, and Alliance One/Xtend for ATM and shared branching access. The product portfolio is designed to serve the Stark County, Ohio community with member-focused financial services.

Differentiator

Problem solved

Functional benefit

Products and services

• Simply Checking Free checking account with no minimum balance, free e-statements, free MasterMoney Debit Card, free Bill Pay (when used once monthly), free mobile banking, and free mobile deposit for Stark County members.
• Plus Checking Dividend-earning checking account with additional features and tiered rates for members.
• Modern Checking Dividend-earning checking account requiring a $250 minimum balance.
• ISave Teen Checking Dividend-earning checking account for teens ages 13-17 with no minimum balances; requires joint owner of majority age.
• Regular Share Account Basic savings account serving as the membership account that establishes credit union membership for new members.
• Special Share Account Savings account with a $5.00 minimum balance and dividend earnings.
• Christmas Club Savings account dedicated to holiday expenses; transfers to Regular Share on the first business day of October.
• Vacation Club Savings account for vacation planning with dividend earnings; transfers to Regular Share on the first business day of June.
• Cash Cow Account Savings account for children 12 and under with dividend earnings and a youth 0.05% APY bonus.
• ISave Teen Savings Savings account for teens ages 13-17 with a $5.00 minimum balance and dividend earnings.
• Money Market Savings Tiered dividend-earning savings account with $2,500 minimum; rates rise at $10,000, $25,000, $50,000, and $125,000 balance tiers.
• Certificates of Deposit (CDs) Term share certificates requiring $500 minimum deposit; multiple terms from 6 to 60 months with rates varying by term.
• Individual Retirement Accounts (IRAs) Retirement savings accounts including Traditional IRA Share, Roth IRA Share, and IRA Term Certificates with multiple term and rate options.
• Auto Loans Financing for new and used vehicles with terms up to 76 months, competitive rates, 60 days before first payment, and GAP insurance available.
• Motorcycle Loans Financing for new and used motorcycles with terms up to 66 months, competitive rates, GAP insurance, and optional credit life and disability insurance.
• Boats and RV Loans Financing for boats and recreational vehicles with terms up to 66 months and competitive rates for new and used units.
• Signature Loans Unsecured personal loans up to $5,000 with terms up to 48 months, no collateral required, and rate based on term and credit history.
• Share Secured Loans Loans secured by a corresponding share or CD account balance with terms up to 48 months; designed for building or repairing credit at lower rates.
• Home Equity Loans Fixed and variable rate loans using home equity; fixed-rate loans up to 15 years with a $200,000 maximum and variable HELOCs up to $50,000 with a 5-year draw period, up to 80% LTV.
• Platinum Credit Card Low-rate credit card with no balance transfer fee and credit lines up to $10,000.
• Introductory Rate Credit Card Credit card offering 3.99% APR introductory rate for the first 12 months on purchases, balance transfers, and cash advances; available throughout 2026 for approved applicants.
• Private Student Loans Student loans offered through a Sallie Mae partnership with competitive interest rates and multiple repayment options for full-time, half-time, and less-than-half-time students; minimum loan amount $1,000.
• MasterMoney Debit Card MasterCard debit card accepted at millions of merchant locations, providing 24/7 ATM access nationwide and surcharge-free access through Alliance One.
• VISA Gift Cards Prepaid gift cards accepted anywhere VISA is accepted; $3.95 issuance fee per card, available in amounts from $25 to $1,000.
• It'sMe247 Online Banking Online banking portal for account management including balance checks, transfers, bill pay, and access to additional services such as Virtual StrongBox; available 24/7 with built-in security.
• First Ohio Mobile App Mobile banking application for iOS and Android supporting card management, account viewing, instant transfers, bill pay, mobile check deposit, and secure messaging.
• Mobile Check Deposit Remote check deposit service through the First Ohio mobile app allowing members to photograph and deposit checks without visiting an ATM or branch.
• Text Banking SMS-based banking service providing balance inquiries and e-alert notifications through text commands to IM247 (46247).
• A2A Transfers Account-to-account transfers between First Ohio accounts and accounts at other financial institutions; $2 outgoing transfer fee and $5,000 daily limit.
• It'sMe247 Bill Pay Online bill payment service for checking account holders supporting e-bill receipt, recurring payments, and same-day/next-day payments; $5 inactive fee if no payments are made monthly.
• CU*Talk Phone Banking Automated phone banking system at 330-494-7811 providing account inquiries, balances, transaction lists, and money transfers 24/7 via touch-tone phone.
• Shared Branching Xtend Shared Branching network access for withdrawals, deposits, loan payments, transfers, and balance inquiries at over 5,000 shared branch locations nationwide.
• TruStage Insurance Auto and home insurance program offered through TruStage Insurance Agency with member-discounted rates, online services, and 24/7 claims service.
• Skip A Pay Loan payment deferral program allowing members to skip one payment per year on installment loans for a $30 fee; not available on home equity or credit card loans.
• Tiered Services Rewards Points-based loyalty rewards program where members earn points by using credit union products and services, unlocking free services and greater benefits at higher tiers.

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Sallie MaecoreStrategic or Co-development PartnerPartnership with Sallie Mae Bank to provide private student loans for members. Sallie Mae offers competitive interest rates and multiple repayment options for full-time, half-time, and less-than-half-time students. First Ohio CFCU receives compensation for referral of loan customers. Applications subject to minimum loan amount of $1,000 and eligibility criteria.
• TruStagecoreGTM or Marketing PartnerTruStage Auto & Home Insurance Program offered through TruStage Insurance Agency, LLC. Provides discounted insurance rates designed for credit union members with online services and 24/7 claims service. Members can obtain free insurance quotes and receive exclusive discounts through this partnership.
• CU*AnswerscoreTechnology or IntegrationTechnology partner providing It'sMe247 online and mobile banking platform, CU*Talk phone banking system, and loan origination platform (loans.itsme247.com). CU*Answers is a CUSO (Credit Union Service Organization) serving credit unions nationwide.
• Alliance OnecoreTechnology or IntegrationAlliance One is a nationwide network of surcharge-free ATMs. First Ohio CFCU members can access their accounts at thousands of Alliance One ATMs across 38 states, Puerto Rico, and the District of Columbia without paying foreign ATM fees.
• Xtend Shared BranchingcoreTechnology or IntegrationXtend Shared Branching provides extended branch access for First Ohio CFCU members. Allows withdrawals, deposits, loan payments, transfers, and balance inquiries at participating credit union locations through the Xtend network.
• Main Street ChecksminorChannel Partner/ Reseller/ DistributorCheck printing partner offering 50 different check styles at one low price. Members can order checks online through Main Street Checks portal or in-branch. Senior members 70+ receive complimentary box of 120 checks annually.

Scale indicators1 record

Recent moves10 records

Expansion highlights5 records

Emerging players

• SoFi (Social Finance): Digital-first neobank offering high-yield savings, consumer loans, and credit cards with no physical branch requirements. Represents the secular competitive threat that community credit unions must defend against for digitally native consumers.

Broad incumbents

• PNC Bank: National bank with significant Ohio branch presence and digital banking capabilities (Virtual Wallet). Direct competitor for retail deposits, mortgages, and consumer loans in Stark County.
• Huntington National Bank: Major regional bank headquartered in Columbus, Ohio with deep Stark County branch presence. Sets the competitive benchmark for local deposit gathering, consumer lending, and digital banking expectations in the same market.
• Wright-Patt Credit Union: Largest Ohio-based credit union with a substantially broader field of membership and full suite of consumer and business products. Representative of the scale and capability ceiling First Ohio could aspire to through merger or charter expansion.

Direct peers

• Enrichment Federal Credit Union: Federally chartered community credit union headquartered in Ohio offering a similar suite of deposit, lending, and digital banking products. Comparable size, single-region focus, and reliance on the CU*Answers platform.
• FIRE Federal Credit Union: Mid-size Ohio-based federal credit union offering deposit, consumer lending, and digital banking services. Direct analog for product set, member structure, and operating model.
• Signet Federal Credit Union: Ohio-based federal credit union serving Stark County-area employees and community members. Operates a similar member-owned community banking model with overlapping Stark County, Ohio footprint.
• CME Federal Credit Union: Central Ohio community credit union with similar cooperative structure, member-owned governance, and consumer lending focus. Useful peer for ratio and product benchmark analysis.
• PSE Credit Union: Community federal credit union serving Cuyahoga Falls and broader Northeast Ohio. Similar size, member-owned cooperative model, and community-chartered field of membership makes it a direct comparable for asset, member, and product benchmarking.

Regional players

• Lakeview Federal Credit Union: Ohio-based community credit union operating in a similar geographic segment but with a different field of membership. Useful for benchmarking how peer credit unions in adjacent Ohio markets deploy digital and lending strategies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/FirstOhioCFCU
• Facebookfacebook.com/pages/First-Ohio-Community-Federal-Credit-Union/1587515048146240
• LinkedInlinkedin.com/company/first-ohio-community-federal-credit-union

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about First Ohio Community Federal Credit Union