Signature Health, Inc.

What Signature Health, Inc. does

Signature Health, Inc. is a 501(c)(3) nonprofit community health center (Tax ID: 34-1751703) operating six integrated health centers across Ashtabula, Cuyahoga, and Lake counties in Northeast Ohio. The organization delivers a co-located continuum of care spanning mental health therapy and psychiatry (including EMDR trauma therapy), addiction recovery with medication-assisted treatment (MAT), primary care for all ages, onsite pharmacy with free delivery and bubble packing, dental health (Painesville), dermatology (Ashtabula), sexual and reproductive health (including teen clinics), infectious disease services (HIV/Hepatitis C screening), school-based services, residential facilities, and the Ashtabula Area Child Advocacy Center. Same-day drop-in access without appointments and telehealth visits via the Doxy.me platform differentiate its distribution model from appointment-only competitors.

The organization's technology stack is built on standard third-party healthcare infrastructure: Doxy.me for secure video telehealth that requires no app download, DocuSign for electronic patient forms and medical records requests, Epic MyChart for patient portal access and scheduling, and Qgiv for online donation processing. No proprietary platform, AI/ML capabilities, or custom software development is indicated; the organization relies on vendor solutions for clinical and administrative workflows.

Signature Health operates under Federally Qualified Health Center (FQHC) status with Federal Public Health Service deemed status, Federal Tort Claims Act coverage, HRSA Health IT certification, CARF accreditation, and LegitScript certification. Revenue is derived from a mix of Medicaid, Traditional Medicare, and some Medicare Advantage Plan reimbursement; sliding fee scale payments from uninsured patients under FQHC, Title X, and Ryan White Program guidelines; federal HRSA grant funding (award totaling $1,862,152, 98.8% financed by other sources); 501(c)(3) charitable donations and an endowment fund managed by the Cleveland Foundation; and county-level affiliations with ADAMHS and MHRS boards. Customer segments include mental health patients, addiction recovery patients, primary care patients, uninsured/low-income patients, Medicaid/Medicare beneficiaries, teenagers (ages 13-19), and child abuse victims served through the Child Advocacy Center. The organization markets through its blog (Signature Health Hub), organic social channels (Facebook, X, LinkedIn, Instagram), patient testimonials, and Medicaid advocacy outreach via NACHC partnership.

Name

Signature Health, Inc.

Legal name

Signature Health, Inc.

Website

https://signaturehealthinc.org

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

251–500 employees

Short description

Signature Health is a 501(c)(3) nonprofit community health center operating six integrated health centers in Northeast Ohio, delivering mental health therapy, addiction recovery, primary care, pharmacy, dental, dermatology, and sexual/reproductive health services to Medicaid, Medicare, and uninsured patients.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physicians, Mental Health Specialists (621112), Outpatient Mental Health and Substance Abuse Centers (621420), Nursing and Residential Care Facilities (623)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Integrated Behavioral Health (Collaborative Care) Platforms (HLALAEAC)

Keywords

• Community health services
• Mental health counseling
• Addiction recovery treatment
• Federally qualified health center
• Integrated primary care

Headquarters

HQ city

Willoughby

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Others

Revenue model

1. Insurance Reimbursement: Signature Health accepts Medicaid, Traditional Medicare, and some Medicare Advantage Plans as payment for services at their integrated health clinic.
2. Donations and Charitable Contributions: As a nonprofit community health center, Signature Health receives donations to support accessible care. The organization is a 501(c)(3) tax-exempt nonprofit (Tax ID: 34-1751703).
3. Federal Grant Funding: Receives HHS funding through HRSA as a Federal Public Health Service deemed status health center. Award totaling $1,862,152 with 98.8% financed with other sources per available data.
4. Sliding Fee Scale Program: For uninsured patients, Signature Health offers a sliding fee scale based on household income and family size, allowing payment based on ability to pay. Includes FQHC, Title X, and Ryan White Program scales.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Signature Health is a nonprofit community health center providing integrated mental health therapy, addiction recovery, and primary care services alongside pharmacy, dental, dermatology, sexual and reproductive health, infectious disease, and school-based services. Care is delivered through six health center locations, telehealth video visits, and same-day drop-in hours, serving patients regardless of insurance status via Medicaid, Medicare, sliding fee scales, and HRSA-supported funding.

Product overview

Signature Health, Inc. is a nonprofit community health center providing integrated healthcare services in Northeast Ohio. The organization operates as a unified healthcare delivery system offering multiple co-located services including Mental Health Services, Addiction Recovery Services, Primary Care Services, Pharmacy Services, Dental Health Services, Dermatology Services, Sexual & Reproductive Health Services, Infectious Disease Services, and School-Based Services. Additional specialized programs include the Ashtabula Area Child Advocacy Center and Residential Facilities. Services are delivered through 6 health center locations (Ashtabula, Beachwood, Lakewood, Maple Heights, Painesville, and Willoughby) via in-person visits, Telehealth Services using Doxy.me video platform, and Drop-In Services for same-day care. Patient support includes forms and documentation through DocuSign, a patient portal (MyChart), and financial assistance through a sliding fee scale program.

Differentiator

Problem solved

Functional benefit

Brands

• Ashtabula Area Child Advocacy Center (AACAC): Provides child victims of sexual and physical abuse and their families a safe and caring environment for disclosure and treatment of traumatic experiences.

Products and services

• Mental Health Services Counseling and psychiatry services for children and adults, including mental health therapy, medication management, specialized therapy for trauma (EMDR), and case management.
• Addiction Recovery Services Personalized recovery plans for opioid, drug, alcohol, or gambling addiction with therapy built around individual schedules and readiness, including medication-assisted treatment (MAT) options.
• Primary Care Services Wellness and sick care for all ages at primary care clinics, including chronic condition management, annual well exams, and drop-in availability.
• Pharmacy Services Onsite pharmacy at health centers offering medications where patients receive care, with free delivery and bubble packing.
• Dental Health Services Comprehensive oral health care including treatment for teeth, gums, and mouth issues. Available at the Painesville location only.
• Dermatology Services Dermatology services focused on prevention, early detection, and treatment to maintain skin health. Available at the Ashtabula location only.
• Sexual & Reproductive Health Services Sexual and reproductive health services including contraception, STI testing and treatment, pregnancy testing and counseling, and teen clinic services.
• Infectious Disease Services Services for infectious disease prevention, testing, and treatment including HIV and Hepatitis C screening.
• School-Based Services Health services provided in school settings to support students' physical and mental health needs.
• Ashtabula Area Child Advocacy Center A safe and caring environment for child victims of sexual and physical abuse and their families for disclosure, medical evaluation, and treatment of traumatic experiences, coordinated with law enforcement and children services.
• Residential Facilities Residential care facilities providing support for patients needing more intensive or continuous care services.
• Telehealth Services Video-based telehealth appointments using the Doxy.me platform for mental health, addiction recovery, psychiatry, and medication-assisted treatment evaluations, available for new and established patients with visual visit requirements.
• Drop-In Services Same-day support services available Monday-Friday for primary care, mental health, and addiction recovery without appointments, including diagnostic assessments, case management, and HIV/Hepatitis C screening.
• Teen Clinic Services Drop-in clinic services for teenagers 13-19 years old providing confidential birth control, STI testing and treatment, pregnancy testing, emergency contraception, male services, and sexual health education.

Named customers9 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature1 record

Partnerships

Four partnerships are on record, tiered core and minor.

• Health Resources and Services Administration (HRSA)coreOthersFederal agency providing HHS funding and deemed status with respect to health-related claims. Signature Health receives funding as a federally-qualified health center and operates under Federal Public Health Service deemed status.
• LegitScriptminorOthersHealthcare merchant verification service that certifies Signature Health's website as legitimate and compliant.
• National Child Abuse HotlineminorOthersReferral partner for reporting child abuse in cases outside Ashtabula County (outside the Ashtabula Area Child Advocacy Center service area).
• NACHC (National Association of Community Health Centers)minorOthersAdvocacy platform partner for Protect Medicaid campaign allowing signature collection and advocacy outreach to congressional representatives.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• NEON (Northeast Ohio Neighborhood Health Services): Federally qualified community health center serving the same Northeast Ohio region (Cuyahoga County) with integrated primary care, behavioral health, and pharmacy services. Operates multiple health center locations and serves similar Medicaid/uninsured populations — a directly comparable FQHC peer in the same geographic footprint.
• Applewood Centers: Cleveland-based behavioral health provider offering mental health and substance use treatment for children, adolescents, and families. Directly comparable on the behavioral health and addiction recovery service lines that form a core part of Signature Health's offering.
• The Centers Health (formerly Centers for Families and Children): Cleveland-area integrated health and human services organization providing primary care, behavioral health, and addiction services across multiple locations. Directly comparable to Signature Health's integrated mind-body model serving Northeast Ohio communities.
• Cherry Health: Michigan-based FQHC and Certified Community Behavioral Health Clinic providing integrated primary care, behavioral health, dental, and addiction services across 20+ locations. Directly comparable in terms of integrated care model, FQHC funding, and sliding fee scale operations at similar scale.
• Care Alliance Health Center: Cleveland-based FQHC providing primary care, dental, behavioral health, and pharmacy to underserved populations. Operates multiple health center locations with sliding fee scale, making it a directly comparable community health center peer with overlapping service lines and patient demographics.
• Neighborhood Family Practice: Federally qualified health center operating multiple locations on Cleveland's west side, offering integrated primary care, behavioral health, and pharmacy with sliding fee scale. Directly comparable FQHC peer serving similar populations in adjacent Cleveland neighborhoods.

Broad incumbents

• BrightView Health: Multi-state outpatient addiction treatment provider offering medication-assisted treatment (MAT), counseling, and primary care integration. Comparable on Signature Health's addiction recovery and MAT service line, but operates at much broader geographic scale as a private-equity-backed commercial provider.
• Sun River Health: Large New York-based FQHC operating 40+ health center locations with integrated primary care, behavioral health, dental, and specialty services. Comparable as a scaled FQHC peer demonstrating the growth trajectory and operating model that Signature Health could pursue with expansion.
• MetroHealth System: Cleveland-based public safety-net health system providing integrated primary care, behavioral health, and addiction services across the same Northeast Ohio region. Comparable on patient demographics and integrated care model, but operates as a much larger hospital-anchored system rather than a nonprofit community health center.

Emerging players

• CleanSlate Centers: Multi-state outpatient addiction treatment provider specializing in medication-assisted treatment (MAT) for opioid and alcohol use disorder. Comparable on the MAT service line, though lacks Signature Health's broader primary care and mental health integration.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/signature_heath
• Facebookfacebook.com/signature-health-291593560867729
• LinkedInlinkedin.com/company/signature-health-inc.
• Instagraminstagram.com/signaturehealthinc

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Signature Health, Inc.