Btm Global Consulting
BTM Global is an Edina, Minnesota-based system integration firm providing Oracle Retail and NetSuite implementation, integration, and managed services to enterprise and mid-market retailers, manufacturers, and distributors across four continents.
- Company typePrivate
- Founded2004
- HeadquartersMinneapolis, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Btm Global Consulting does
BTM Global Consulting is a privately held system integration and development services firm founded in 2004 by Andy Huynh and headquartered in Edina, Minnesota, with a delivery office in Ho Chi Minh City, Vietnam. The company specializes in Oracle Retail and NetSuite implementations for retailers, manufacturers, wholesalers, and distributors, operating four practice areas: Oracle Retail, NetSuite, Shopify, and Agilence loss-prevention analytics. Its service portfolio spans solution consulting, implementation and deployment, integration, custom application development, and managed services including Level 1/2/3 support and tiered lifecycle plans (SuiteBoost Basic/Advanced/Partner). BTM Global maintains an employee-based (not contractor) delivery model with an average of 5 implementations per client, 6-year average customer relationships, and 95% NetSuite practice retention, with 75% of Oracle Retail clients identified as Tier 1 retailers across 4 continents.
The firm follows a professional services plus managed services revenue model. Project work is quote-based, while recurring revenue is generated through SuiteBoost monthly subscriptions and Oracle Retail Lifecycle Support contracts. Go-to-market is primarily direct enterprise sales targeting Tier 1 retailers and mid-market operators, supplemented by Oracle Partner Network, NetSuite Alliance, Shopify Partner, and Agilence partner co-sell channels. Notable client engagements include Perry Ellis International, Scheels, At Home (260-store Xstore rollout), Helzberg Diamonds, Red Wing Shoe Company, Bronner's CHRISTmas Wonderland, and See's Candies, with technology differentiator RetailSync NX (a NetSuite-to-Xstore POS synchronization product available on the Oracle Cloud Marketplace) launched in 2026 as the company's first packaged IP offering.
Btm Global Consulting firmographics
Firmographics- Name
- Btm Global Consulting
- Legal name
- BTM Global
- Website
- https://btmglobal.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- BTM Global is an Edina, Minnesota-based system integration firm providing Oracle Retail and NetSuite implementation, integration, and managed services to enterprise and mid-market retailers, manufacturers, and distributors across four continents.
- Ownership category
- akta.pro rank
Btm Global Consulting industry classification
Industry- Product category
- Retail Technology Consulting
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)
- SIC
- Services-Computer Programming Services (7371)
- akta.pro primary industry
- Database/Application Data Layer Modernization (DB migration, ORM, caching) (BPAEAFAL)
Keywords
Where Btm Global Consulting is headquartered
LocationHeadquarters
- HQ city
- Minneapolis
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Btm Global Consulting business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Oracle Retail Implementation Services: Full implementation services for Oracle Retail solutions including Xstore POS, Oracle Customer Engagement, and related merchandising systems. Includes customization, configuration, deployment architecture, and integration with legacy systems.
- NetSuite Implementation Services: NetSuite implementation partner providing solution consulting, implementation and deployment, integration, custom application development, and support services for NetSuite ERP, CRM, and commerce solutions.
- Level 1 Support Services: Oracle Retail stores support including daily phone and email support, ticket management, root cause analysis, and knowledge transition services.
- SuiteBoost - NetSuite Lifecycle Support: Ongoing managed services for NetSuite solutions with tiered plans (Basic 5hrs/month, Advanced 15hrs/month, Partner 30hrs/month) including functional, development, and administrative support.
- Oracle Retail Lifecycle Support: Level 2 and Level 3 production support, severity 1-4 support, ongoing lifecycle support, counsel and training for business process best practices.
- Shopify POS Implementation & Support: Implementation, customization, and ongoing lifecycle support for Shopify POS environments including enterprise system integration, custom applications, and managed services.
- Agilence Integration Services: Integration and support services for Agilence loss prevention analytics platform, including implementation, deployment, and ongoing support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | SuiteBoost Basic - 5 hours per month |
| Subscription | Monthly | SuiteBoost Advanced - 15 hours per month |
| Subscription | Monthly | SuiteBoost Partner - 30 hours per month |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels7 records
Btm Global Consulting product offering
Product offeringCore offering
BTM Global provides system integration, implementation, and managed support services for Oracle Retail, NetSuite, Shopify POS, and Agilence platforms. The firm delivers strategic consulting, end-to-end implementation, custom application development, and post-go-live lifecycle support, with a follow-the-sun delivery model across offices in the United States and Vietnam. It also offers a proprietary product, RetailSync NX, for automated data synchronization between NetSuite and Oracle Retail Xstore POS.
Product overview
BTM Global is a system integration and development services firm specializing in Oracle Retail and NetSuite implementations. The company operates a platform-plus-services model, offering implementation, integration, and support services across four practice areas: Oracle Retail, NetSuite, Shopify, and Agilence. Their service portfolio includes solution consulting, implementation and deployment, integration (leveraging middleware platforms), custom application development, and managed services (including Level 1/2/3 support and lifecycle support plans). Their proprietary RetailSync NX product enables automated synchronization between NetSuite and Oracle Retail Xstore POS, available on the Oracle Cloud Marketplace. Services span from strategic consulting through ongoing managed services, with a follow-the-sun delivery model utilizing teams in the US and Vietnam.
Differentiator
Problem solved
Functional benefit
Brands
- SuiteBoost: BTM Global's NetSuite Lifecycle Support offering that provides functional, development, and administrative support services including business solution advisement, system development, release management, and performance monitoring.
Products and services
- Oracle Retail Implementation Services Implementation services for Oracle Retail solutions including Xstore POS, Oracle Customer Engagement, and merchandising systems. Covers customization, configuration, deployment architecture, and integration across on-premises and cloud implementations for enterprise retailers.
- Oracle Retail Lifecycle Support Ongoing support services for Oracle Retail implementations including Level 2 and Level 3 production support, severity 1-4 support, lifecycle management, counseling, and training for business process best practices.
- Level 1 Support / Help Desk Services Oracle Retail stores support including daily phone and email support, ticket management, root cause analysis, knowledge transition, and quality control programs delivered by employees (not contractors).
- NetSuite Implementation Services NetSuite ERP implementation services including solution consulting, implementation and deployment, integration, custom application development, and support across financials, inventory, purchasing, order fulfillment, commerce, and CRM modules.
- SuiteBoost (NetSuite Lifecycle Support) Subscription-based NetSuite lifecycle support offering functional, development, and administrative support including business solution advisement, release management, performance monitoring, and architecture services. Available in three monthly tiers.
- Shopify POS Implementation & Support Implementation, customization, and ongoing lifecycle support for Shopify POS environments including configuration, deployment, omnichannel workflow enablement, enterprise system integration, and EMV payment setup.
- Agilence Integration Services Integration, implementation, deployment, and ongoing support services for the Agilence loss prevention analytics platform, helping retailers reduce preventable losses across stores, restaurants, pharmacies, and grocery operations.
- RetailSync NX Proprietary software product that enables automatic, real-time synchronization of sales, inventory, and customer data between NetSuite and Oracle Retail Xstore POS. Available on the Oracle Cloud Marketplace.
- Solution Consulting Strategic technology planning services including build vs. buy decisions, technology strategy development, and roadmap planning to align technology choices with business objectives.
- Custom Application Development Custom development services to extend existing solutions or build new applications that integrate with client business processes, including project planning, requirements analysis, system design, development, testing, and knowledge transfer.
Quantifiable outcome
- Average 5 implementation projects per client
- +5 more outcomes
Companies that use Btm Global Consulting
Customer profileNamed customers15 records
Segments3 records
Ideal customer profiles3 records
Btm Global Consulting technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature1 record
Btm Global Consulting partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- Oracle RetailcoreOracle Retail Partner providing implementation, integration, and support services for Oracle Retail solutions including Xstore POS, Merchandising Suite, Customer Engagement, and related products. 75% of BTM clients are Tier 1 retailers.
- Oracle NetSuitecoreOracle NetSuite Alliance Partner and 2024/2023 Summer Alliance Partner Spotlight Award Winner (Retail category). NetSuite implementation partner with 800+ projects completed and 100+ implementations. Only firm to build NetSuite localization for Vietnam.
- ShopifycoreShopify Partner providing POS implementation, customization, and lifecycle support services for Shopify POS environments for enterprise retailers.
- AgilencecoreAgilence partner providing integration and support services for loss prevention analytics solutions across retail, restaurants, pharmacies, and grocery sectors.
Scale indicators16 records
Recent moves7 records
Expansion highlights6 records
Btm Global Consulting competitors and assessment
Company assessmentBroad incumbents
- Accenture: Global professional services leader with a large Oracle Retail and NetSuite implementation practice. Competes directly with BTM Global on enterprise Oracle Retail rollouts but typically wins on scale and multi-region delivery capability.
- Deloitte: Big Four advisory firm with deep Oracle alliance and significant NetSuite practice. Overlaps with BTM Global in enterprise retail digital transformation engagements but at substantially larger scale.
- Infosys: Global IT services major with Oracle Retail and NetSuite delivery capabilities. Overlaps with BTM Global on Oracle implementation work but typically pursues larger, offshore-led programs at different price points.
- Capgemini: Global IT services and consulting firm with established Oracle Retail practice for large enterprise retailers. Competes with BTM Global for major retail transformation work and brings significantly larger delivery footprint.
- IBM Consulting: IBM's consulting arm with Oracle application services for retail and ERP. Overlaps with BTM Global on Oracle Retail modernization and NetSuite implementations, especially among large enterprise customers.
- Wipro: Global IT services firm with Oracle Retail and NetSuite capabilities. Competes with BTM Global on enterprise retail implementations, particularly large multinational rollouts requiring global delivery.
- Cognizant: Global IT services firm with Oracle Retail and NetSuite implementation practices. Competes with BTM Global on large enterprise retail digital transformation projects.
Direct peers
- Slalom: US-focused mid-market consulting firm with strong Oracle and NetSuite practices. Most comparable in size and go-to-market to BTM Global and competes head-to-head for Tier 1 Oracle Retail implementation deals.
- Pivot Consulting: Mid-market US consultancy with deep NetSuite and Oracle practice. Most directly comparable in size and specialization to BTM Global, competing for Tier 1 enterprise NetSuite implementations.
- ArcherPoint: Specialized ERP and NetSuite implementation partner focused on retail and distribution. Closely comparable to BTM Global in size, vertical focus, and NetSuite/Oracle retail implementation services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Btm Global Consulting social profiles
Digital presenceBtm Global Consulting financial estimates
Financial estimateRevenue estimate
Valuation estimate
Btm Global Consulting leadership team
Management profileNumber of profiles
Profiles12 records
Btm Global Consulting funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Btm Global Consulting M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Btm Global Consulting
What does Btm Global Consulting do?
BTM Global provides system integration, implementation, and managed support services for Oracle Retail, NetSuite, Shopify POS, and Agilence platforms. The firm delivers strategic consulting, end-to-end implementation, custom application development, and post-go-live lifecycle support, with a follow-the-sun delivery model across offices in the United States and Vietnam. It also offers a proprietary product, RetailSync NX, for automated data synchronization between NetSuite and Oracle Retail Xstore POS.
Is Btm Global Consulting a public or private company?
Btm Global Consulting is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Btm Global Consulting founded?
Btm Global Consulting was founded in 2004. It employs 101 to 250 people.
Where is Btm Global Consulting based?
Btm Global Consulting is headquartered in Minneapolis, United States, in the North America region.
How does Btm Global Consulting make money?
Seven revenue lines are on record. Oracle Retail Implementation Services are the primary driver. The others are netSuite Implementation Services, level 1 Support Services, suiteBoost - NetSuite Lifecycle Support, oracle Retail Lifecycle Support, shopify POS Implementation & Support and agilence Integration Services.
Who are Btm Global Consulting's main competitors?
Broad incumbents on record are Accenture, Deloitte, Infosys, Capgemini, IBM Consulting, Wipro and Cognizant. Direct peers are Slalom, Pivot Consulting and ArcherPoint.
Does Btm Global Consulting have an API?
No public API is recorded for Btm Global Consulting.
What industry is Btm Global Consulting in?
Btm Global Consulting's product category is Retail Technology Consulting. Its primary akta.pro industry code is BPAEAFAL, Database/Application Data Layer Modernization (DB migration, ORM, caching). Its NAICS code is 54151 and its SIC code is 7371.