D&I
D&I is a Tokyo Stock Exchange-listed Japanese services company (code 320A) providing end-to-end disability employment infrastructure — recruitment, remote-work management via its proprietary Enkaku Cloud platform, retention support, consulting and a disability-focused job marketplace — to over 4,000 cumulative enterprise clients including major TSE-listed corporations and Japanese municipal governments.
- Company typePublic
- Founded2009
- HeadquartersTokyo, Japan
- Headcount—
- GTM typeB2B and B2C
- OfferingServices
What D&I does
株式会社D&I (D&I Inc.) is a Tokyo-headquartered, Tokyo Stock Exchange-listed (code 320A) services company founded in August 2009 that operates as Japan-only infrastructure for disability employment and disability education. It generates revenue through four primary service platforms: (1) DI Agent, a success-fee placement service drawing from a database of approximately 650 disability-focused job seekers; (2) Enkaku, a managed remote/telework disability employment service using the proprietary Enkaku Cloud platform — attendance, task management, file sharing, health monitoring, screen capture and chat integrated into one stack — supported by dedicated trainers, serving 200+ companies and 540+ workers at a reported 90%+ retention rate; (3) WakuSapo, a subscription retention-support service at ¥33,000–¥44,000 per employee per month using certified counselors; and (4) BAB Navi, a disability-focused job posting marketplace with a free tier and paid plans from ¥10,000/month. The company also delivers custom disability employment consulting (business design, special subsidiary setup, 3-year planning), operates Workis employment transition support, runs Terakoya Kids after-school daycare for children with disabilities, and operates Enkaku Satellite Iwakuni in Yamaguchi Prefecture as a hybrid satellite-office model. The company pursues B2B enterprise sales targeting large TSE-listed companies facing Japan's statutory disability employment quota (currently rising toward 2.7%) and has built a municipal partnership network with five Japanese cities (Kaga, Sabae, Anjo, Iwakuni, Hiratsuka) plus the Osaka Prefectural Education Office, and was commissioned by the Ministry of Health, Labour and Welfare to operate its national Disability Employment Telework Promotion Forum in FY2021–FY2023. D&I's customer base spans 4,000+ cumulative corporate clients including Mitsubishi Corporation, Panasonic, Canon, Honda, Olympus, YKK, JFE and Sumitomo Life; the company is led by co-founder and Representative Director Kobayashi Tetsuro following the death of founder Sugimoto Daisuke in June 2021, and expanded its enterprise offering in July 2026 with the launch of the D&I for Biz portal.
D&I firmographics
Firmographics- Name
- D&I
- Legal name
- 株式会社D&I
- Website
- https://dandi.co.jp
- Company type
- Public
- Founded year
- 2009
- Operating status
- Operating
- Short description
- D&I is a Tokyo Stock Exchange-listed Japanese services company (code 320A) providing end-to-end disability employment infrastructure — recruitment, remote-work management via its proprietary Enkaku Cloud platform, retention support, consulting and a disability-focused job marketplace — to over 4,000 cumulative enterprise clients including major TSE-listed corporations and Japanese municipal governments.
- Ownership category
- akta.pro rank
D&I industry classification
Industry- Product category
- Disability Employment Services
- NAICS
- Vocational Rehabilitation Services (6243), Vocational Rehabilitation Services (624310), Employment Services (5613), Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Employment Agencies (7361), Services-Social Services (8300)
- akta.pro primary industry
- Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)
- akta.pro secondary industries
- Disability Services & Independent Living Support (BPAGAEAG), Interagency Coordination & Case Management (VR, DD, Medicaid Waivers) (EDAKANAM), Workforce Support Services & Case Management (Coaching, Wraparound) (EDAAAOAK)
Keywords
Where D&I is headquartered
LocationHeadquarters
- HQ city
- Tokyo
- HQ country
- Japan
- HQ region
- Asia
Offices2 records
Markets served
D&I business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- 人材紹介 DIエージェント (DI Agent): Success-fee based employment placement service for companies seeking to hire persons with disabilities. Fees are charged only upon confirmed hiring: up to 100% of the candidate's annual salary for permanent contracts, or up to 100% of contract-period salary (capped at 1 year) for fixed-term contracts. The employer bears the fee.
- 在宅雇用支援サービス エンカク (Enkaku): Remote disability employment support service combining placement, onboarding support, remote work cloud system access, and ongoing trainer support. Revenue generated from service fees tied to the remote worker support package.
- 定着支援サービス ワクサポ (WakuSapo): Retention support service using certified counselors who conduct regular interviews with disabled employees and provide guidance. Priced at ¥33,000–¥44,000 per month depending on frequency of visits.
- 求人サイト BABナビ (BAB Navi): Disability-focused job posting site offering free listing plans (up to 47 postings) and paid plans from ¥10,000/month. Revenue from subscription and listing fees.
- 障害者雇用コンサルティング: Custom consulting engagements tailored to individual company needs, covering business design, process consulting, and ongoing advisory services. Priced per engagement based on scope and duration.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | DI Agent - Success fee placement |
| Freemium | Monthly | BAB Navi - Free listing plan |
| Subscription | Monthly | WakuSapo - Monthly retainer |
| Subscription | Multi-year contract | D&I for Biz - Enterprise consulting retainer |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
D&I product offering
Product offeringCore offering
D&I is a disability employment and education infrastructure company that helps Japanese enterprises, local governments, and individuals across the full lifecycle of disability employment. Its services span recruitment and placement (DI Agent), remote/telework employment support with proprietary cloud tooling (Enkaku), retention support (WakuSapo), a disability-focused job posting site (BAB Navi), custom consulting (job design, special subsidiary company setup, three-year planning), regional satellite office employment (Enkaku Satellite), vocational transition support (Workis), and after-school daycare for children with developmental disabilities (Terakoya Kids).
Product overview
D&Iは「マッチングプラットフォームサービス」「定着プラットフォームサービス」「教育サービス」の3軸で展開する障害者雇用・教育のインフラ企業。人才紹介「DIエージェント」(常時約650名登録)、求人サイト「BABナビ」、テレワーク型雇用「エンカク」(導入数No.1・定着率90%以上)、定着支援「ワクサポ」、コンサルティング、エンカクサテライト、地方創生事業などをポートフォリオとして持つ。 教育分野では「テラコヤキッズ」(放課後等デイサービス)と「ワークイズ」(就労移行支援)を展開。D&I for Biz(法人向けサービス)で大企業向け伴走支援も強化しており、各サービスが独立しつつも障害者雇用の一気通貫支援という共通軸で統合されている。
Differentiator
Problem solved
Functional benefit
Brands
- DIエージェント (DI Agent): Fee-based employment placement service specialized for people with disabilities, offering custom talent matching from a database of approximately 650 job seekers.
- エンカク (Enkaku)
- ワクサポ (Wakusapo)
- BABナビ (BAB Navi)
- テラコヤキッズ (Terakoya Kids)
- ワクサポ相談窓口 (Wakusapo Consultation Desk)
- エンカクサテライト (Enkaku Satellite)
- ワークイズ (Workis)
- エンカククラウド (Enkaku Cloud)
Products and services
- DI Agent (DIエージェント) — Disability-Focused Recruitment & Placement Success-fee based employment placement service for companies seeking to hire persons with disabilities. Maintains a database of approximately 650 job seekers and matches candidates to employer needs by disability type, skill, and work format. Fees charged only upon confirmed hiring (up to 100% of candidate's annual salary for permanent contracts).
- Enkaku (エンカク) — Remote/Telework Disability Employment Support Japan's leading telework-based disability employment service, providing end-to-end support from recruitment through onboarding, follow-up, and productivity ramp-up using the proprietary Enkaku Cloud system and dedicated Enkaku Trainer support. Achieves a 90%+ retention rate among 540+ placed disabled workers across 200+ client companies.
- WakuSapo (ワクサポ) — Retention Support Service Retention support service specialized for preventing turnover of disabled employees. Qualified counselors conduct monthly workplace visits and produce reports, surface issues between employees and the company, and propose solutions to prevent turnover risk. Priced at ¥33,000–¥44,000 per month per employee.
- BAB Navi (BABナビ) — Disability-Focused Job Posting Site Disability-focused job posting site offering employers free to ¥10,000/month listing tiers, supporting up to 47 free postings and premium distribution through Google for Jobs and Indeed aggregation. Used by companies of all sizes to source disabled job seekers.
- Enkaku Satellite (エンカクサテライト) — Satellite Office Employment Service Local satellite office-based disability employment service combining the Enkaku cloud management system with on-site staff for in-person employment support. First deployed as Enkaku Satellite Iwakuni in Yamaguchi Prefecture in December 2021; 100% retention rate among participants as of September 2022.
- Disability Employment Consulting (障害者雇用コンサルティング) Custom consulting service tailored to each company's disability employment challenges, covering business process extraction, special subsidiary company establishment support, specialized team organization, training design, and three-year strategic planning with ongoing advisory. Priced per engagement based on scope and duration.
- Terakoya Kids (テラコヤキッズ) — After-School Daycare for Children with Disabilities Experience-based after-school daycare service (放課後等デイサービス / 児童発達支援) for children with developmental delays or disabilities, providing social skills lessons, vocational experience programs, outings, and reception events to build independence and readiness for future employment. Operated at multiple sites in Tokyo and Osaka.
- Workis (ワークイズ) — Vocational Transition Support Vocational transition support service (就労移行支援) that delivers practical, work-focused training to help persons with disabilities prepare for and transition into employment, with full support through job placement.
- Regional Revitalization Business (地方創生事業) Business combining regional revitalization with disability employment — D&I partners with 5 Japanese municipalities (Kaga, Sabae, Iwakuni, Anjo, Hiratsuka) to enable residents with disabilities to telework and contribute to enterprises nationwide.
- D&I for Biz — Enterprise Service Portal Enterprise-facing service portal for large Japanese companies struggling with large-scale disability employment. Provides comprehensive end-to-end support from recruitment through retention and workforce productivity, with three-year planning, dedicated consultants, and on-site response. D&I's cumulative track record of 4,000+ supported companies and 1,000+ workers handled is leveraged.
Quantifiable outcome
- 90%+ retention rate for Enkaku remote employment program (vs. ~37.6% industry average)
- +3 more outcomes
Companies that use D&I
Customer profileNamed customers12 records
Segments4 records
Ideal customer profiles4 records
D&I technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
D&I partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered key and minor.
- 厚生労働省 (Ministry of Health, Labour and Welfare)keyD&I was commissioned by MHLW to operate the '令和3年度 障害者雇用テレワーク促進フォーラム' (FY2021 Disability Employment Telework Promotion Forum), including an online forum (December 2021, ~700 participants), employer guidance sessions in Tokyo and Osaka (March 2022), and public awareness content. D&I also conducted similar MHLW-commissioned programs in FY2022 and FY2023.
- 神奈川県平塚市keyPartnership agreement signed September 2021 with Hiratsuka City, Kanagawa Prefecture, to promote remote disability employment. D&I provides its Enkaku platform and expertise; the city supports awareness building and employer engagement locally. This is the 4th municipal partnership in D&I's regional network.
- 山口県岩国市keyD&I signed an entry partnership agreement with Iwakuni City, Yamaguchi Prefecture, to open its satellite office 'エンカクサテライト岩国' (Iwakuni Satellite). D&I operates the satellite office as a barrier-free shared workspace for remote disability employment, creating local jobs for disabled Iwakuni residents. The office opened in December 2021 with 3 initial employees. 24-hour security, smart locks, and on-site staff provide support. Retention rate of 100% as of September 2022.
- 愛知県安城市keyComprehensive partnership with Anjo City, Aichi Prefecture, signed March 2020 (first such agreement in the region), also involving Hello Work Kariya (public employment office). D&I provides Enkaku platform and support, the city facilitates local disabled residents, and Hello Work supports job matching. New Ei Holdings (Shin-Ei Holdings) became the first participating company hiring Anjo City disabled residents via remote work. The model has produced multiple successful remote employment placements.
- 福井県鯖江市keyComprehensive partnership agreement with Sabae City, Fukui Prefecture, to create employment for disabled residents both within the city government office and through remote work linking local residents to companies outside the prefecture. D&I provides consulting support including job design and internship coordination. Sabae City is designated as an SDGs Future City and Model Local Government for its initiatives.
- 大阪府教育庁keyD&I entered a business partnership agreement with the Osaka Prefectural Education Office for career support of students at Osaka prefectural special needs schools. As part of this partnership, workplace experience internships have been conducted annually since 2019 for junior high school students at special needs schools, with D&I coordinating participating companies and providing support. By the 7th iteration, 108 students participated across 19 companies. The partnership also includes company appreciation ceremonies organized by the Osaka Education Office.
- 石川県加賀市keyPartnership agreement signed May 2019 with Kaga City, Ishikawa Prefecture, focused on creating remote employment opportunities for approximately 4,000 disabled residents. D&I provides its Enkaku remote employment platform and expertise, while the city facilitates local job matching. 國際航空給油株式会社 (Kokusa Kuuki Kyuyu) became the first participating company, employing a Kaga City resident remotely. The partnership is part of Japan's smart inclusion initiative.
- リネットジャパングループ株式会社minorD&I and Renet Japan Group co-host webinars on disability employment and environmental sustainability. Renet Japan's PC recycling business creates disability employment opportunities (環福連携モデル — welfare-employment partnership). The collaboration demonstrates how disability characteristics can be leveraged in roles like electronics disassembly and quality inspection.
- 株式会社第一興商 / 株式会社メドレーウィズminorParticipating companies in the 5-municipality joint remote disability employment seminar hosted by D&I. These companies presented their remote job openings during the online seminar and subsequent screening process, resulting in 4 job offers extended to participants.
Scale indicators6 records
Recent moves7 records
Expansion highlights6 records
D&I competitors and assessment
Company assessmentDirect peers
- LITALICO: Japanese listed company providing disability-focused social services and education including employment transition support (LITALICO Work) and after-school daycare (LITALICO Kids). Most directly comparable peer given overlapping disability employment and child-development service lines, listed status, and similar target customer base of disabled individuals and their families.
- Kaien: Japanese company specialized in employment support for people with developmental disabilities (autism, ADHD, learning disabilities). Directly comparable to D&I's Workis vocational transition service and Terakoya Kids child-focused offering, with overlapping employer customer base seeking to hire disabled talent.
- Specialisterne: International social enterprise specializing in employment of people with autism and similar disabilities, operating across multiple countries. Closest international direct peer to D&I's mission and target population, with comparable focus on matching, training, and employer education for disability hiring.
Broad incumbents
- Pasona Group: One of Japan's largest staffing and HR services conglomerates, which operates Pasona Challenge as a dedicated disability employment subsidiary. Broad incumbent competing on enterprise HR relationships, with disability services as one of many verticals — not a pure-play specialist like D&I.
- Recruit Holdings: Japan's largest HR/media conglomerate operating Indeed, Rikunabi, and staffing businesses. Indirectly comparable through its broad HR platform footprint and enterprise sales channels, though disability employment is not a primary focus area.
- Will Group: Japanese staffing group operating across temporary staffing, placement, and outsourcing with Will Challenge as a disability employment subsidiary. Comparable to D&I's broad staffing-platform-with-disability-vertical model but operating at significantly larger scale and broader scope.
- Solasto: Japanese staffing and human services company with focus on healthcare, caregiving, and public sector contracts. Overlaps with D&I on the social-services delivery side and operates in adjacent areas of Japan's regulated care/staffing market.
- Randstad Japan: Japanese subsidiary of global HR services leader Randstad, offering general staffing and recruitment services. Comparable as broad enterprise HR partner that increasingly bundles diversity and inclusion offerings including disability employment support.
- ManpowerGroup Japan: Japanese arm of ManpowerGroup, a global staffing leader with established disability inclusion programs internationally. Comparable on enterprise staffing model and potential to scale disability services into Japan through parent-company capabilities.
- Adecco Group Japan: Japanese operations of global HR services firm Adecco, providing staffing and workforce solutions across enterprise clients. Indirectly comparable through broad enterprise staffing capabilities and growing diversity-and-inclusion offerings that compete for the same corporate HR budget as D&I.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
D&I social profiles
Digital presenceD&I financial estimates
Financial estimateRevenue estimate
Valuation estimate
D&I leadership team
Management profileNumber of profiles
Profiles4 records
D&I subsidiaries and ownership
Company hierarchySubsidiaries2 records
D&I funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
D&I M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about D&I
What does D&I do?
D&I is a disability employment and education infrastructure company that helps Japanese enterprises, local governments, and individuals across the full lifecycle of disability employment. Its services span recruitment and placement (DI Agent), remote/telework employment support with proprietary cloud tooling (Enkaku), retention support (WakuSapo), a disability-focused job posting site (BAB Navi), custom consulting (job design, special subsidiary company setup, three-year planning), regional satellite office employment (Enkaku Satellite), vocational transition support (Workis), and after-school daycare for children with developmental disabilities (Terakoya Kids).
Is D&I a public or private company?
D&I is a public company. It is classified as public and is currently operating.
When was D&I founded?
D&I was founded in 2009.
Where is D&I based?
D&I is headquartered in Tokyo, Japan, in the Asia region.
How does D&I make money?
Five revenue lines are on record. 人材紹介 DIエージェント (DI Agent) is the primary driver. The others are 在宅雇用支援サービス エンカク (Enkaku), 定着支援サービス ワクサポ (WakuSapo), 求人サイト BABナビ (BAB Navi) and 障害者雇用コンサルティング.
Who are D&I's main competitors?
Direct peers on record are LITALICO, Kaien and Specialisterne. Broad incumbents are Pasona Group, Recruit Holdings, Will Group, Solasto, Randstad Japan, ManpowerGroup Japan and Adecco Group Japan.
Does D&I have an API?
No public API is recorded for D&I.
What industry is D&I in?
D&I's product category is Disability Employment Services. Its primary akta.pro industry code is BPAGALAM, Disability Services & Assistive Solutions (Accessibility, Assistive Tech), with a secondary code of BPAGAEAG, Disability Services & Independent Living Support. Its NAICS code is 6243 and its SIC code is 7361.