Gems

What Gems does

Gems, operated by Berlin-based Tyles GmbH, is an AI-powered knowledge assistant delivered as a desktop application for Mac and Windows. The product lets users ask natural-language questions and receive synthesized, written-out answers—called "Gems"—with source attribution, drawn from content indexed across connected workplace applications. The core technical architecture combines OpenAI's ChatGPT API for generation with a vector database hosted on AWS for semantic retrieval over indexed user content from integrations such as Notion, Gmail, Slack, Google Drive, and Email. A CMD+G keyboard shortcut provides universal access from any application, eliminating context switching. The offering is structured into three pricing tiers—Free ($0, one integration), Plus ($8 per user per month billed annually, two integrations), and Pro ($19 per user per month billed annually, unlimited integrations)—with customer data stored in isolated AWS containers and protected under SOC 2 Type II certification.

Name

Gems

Legal name

Tyles GmbH

Website

https://gems.so

Company type

Private

Founded year

2023

Operating status

Operating

Short description

Gems (Tyles GmbH) is an AI knowledge assistant that synthesizes answers from connected workplace apps via a desktop shortcut. It serves individual knowledge workers—consultants, bankers, researchers—through a freemium model with paid tiers from $8 to $19 per user monthly.

Ownership category

akta.pro rank

Product category

AI Knowledge Management Software

NAICS

Software Publishers (5132), Software Publishers (51321), Web Search Portals and All Other Information Services (519290)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Enterprise AI Data & Knowledge Platforms (Vector Databases, Knowledge Graphs) (HDAEANAH)

akta.pro secondary industry

Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)

Keywords

• AI knowledge assistant
• Personal knowledge management
• AI-powered search
• Workplace app integration
• Semantic search software

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Subscription - Free Tier: Free tier providing unlimited personal AI interactions with one app integration, Mac and Windows apps access, and basic support. Designed for individual adoption and trial.
2. Subscription - Plus Tier: $8 per user/month billed annually. Includes two app integrations with premium support. Targets individual power users who need more than one integration.
3. Subscription - Pro Tier: $19 per user/month billed annually. Includes unlimited integrations with premium support. Targets professionals needing full access across all their tools.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Gems is a desktop AI knowledge assistant that connects to a user's workplace applications (Notion, Gmail, Slack, Google Drive, Email) and uses OpenAI's ChatGPT API with a vector database to deliver synthesized, sourced answers to natural language questions. It is invoked via a single CMD+G keyboard shortcut and is offered as a self-serve SaaS product across Free, Plus ($8/user/month), and Pro ($19/user/month) subscription tiers.

Product overview

Gems is a single unified AI knowledge assistant product available as a desktop application for Mac and Windows. The product operates across three pricing tiers — Free (one integration, free), Plus ($8/month, two integrations), and Pro ($19/month, unlimited integrations) — delivering a unified experience where users summon the assistant via a keyboard shortcut to query their personal and team knowledge synthesized from connected workplace tools.

Differentiator

Problem solved

Functional benefit

Products and services

• Gems (Core AI Knowledge Assistant) Desktop AI knowledge assistant for Mac and Windows that connects to workplace apps (Notion, Gmail, Slack, Google Drive, Email) and produces synthesized, sourced answers to natural language questions, invoked via a CMD+G shortcut and paste-able into any host app.
• Gems Free Tier Free subscription tier of Gems offering unlimited interactions with the personal AI, one app integration, Mac and Windows desktop apps, and basic support.
• Gems Plus Tier Paid subscription tier of Gems priced at $8 per user/month (billed annually) that includes two app integrations and pro features beyond the Free tier.
• Gems Pro Tier Premium subscription tier of Gems priced at $19 per user/month (billed annually) that includes unlimited app integrations and premium support.

Quantifiable outcome

• 19% of workweek is spent searching for information (McKinsey 2012) - Gems addresses this by eliminating manual search

Named customers8 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core.

• OpenAIcoreTechnology or IntegrationGems integrates with OpenAI's ChatGPT API to generate synthesized responses to user queries. Text snippets from user data connectors are shared with OpenAI for processing. OpenAI does not use this data for training its LLMs per their API policy.
• NotioncoreTechnology or IntegrationNotion is one of the primary data source integrations that users can connect to Gems to enable knowledge synthesis from their Notion workspace.
• AWS (Amazon Web Services)coreTechnology or IntegrationCustomer data is stored in isolated AWS containers, SOC2 Type II compliant, encrypted at rest and in transit. Used as infrastructure for the vector database.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Personal AI: Personal AI memory model trained on a user's own knowledge base for retrieval and synthesis. Adjacent niche in personalized AI knowledge assistants with a similar LLM-plus-personal-data architecture.
• Saner.ai: AI second-brain for individuals and teams that auto-organizes notes and answers questions across connected sources. Smaller emerging player targeting a similar self-organizing knowledge niche as Gems.

Direct peers

• Notion AI: Native AI features inside Notion for Q&A and synthesis over the user's Notion workspace. Competes directly with Gems' core use case and controls the underlying data source Gems integrates with.
• Reflect: AI-enhanced note-taking app with daily notes, backlinks, and GPT-powered features. Competes in the same AI knowledge-assistant / second-brain category, particularly for individual knowledge workers.
• Limitless (formerly Rewind AI): AI-powered memory assistant that captures and retrieves personal and meeting context. Targets the same knowledge-worker pain point (forgetting where information lives) with a device-level capture approach.
• Raycast AI: Mac-first productivity launcher with built-in AI commands for summarization and Q&A across apps. Shares Gems' shortcut-driven, cross-app knowledge retrieval UX for Mac knowledge workers.
• Mem: AI-powered 'self-organizing' workspace that auto-tags and surfaces notes using LLMs. Most direct competitor to Gems in the AI second-brain / knowledge retrieval category for individuals and teams.

Broad incumbents

• Microsoft Copilot: Microsoft's enterprise AI assistant integrated across Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Competes directly with Gems' cross-app knowledge synthesis for enterprise users, with the advantage of native data ownership.
• ChatGPT (OpenAI): OpenAI's flagship chatbot with custom GPTs, memory, and connector features that increasingly overlap with Gems' universal knowledge retrieval use case, especially as OpenAI expands native app integrations.
• Dropbox Dash: Universal search and AI-powered knowledge assistant from Dropbox that connects to multiple workplace apps. Directly comparable value proposition, backed by Dropbox's larger distribution and existing enterprise base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/scoopgems
• Xx.com/scoopgems

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gems