Fontana Water Company

What Fontana Water Company does

Fontana Water Company is a division of San Gabriel Valley Water Company (SGVWC), an investor-owned water utility regulated by the California Public Utilities Commission (CPUC). The company provides potable water service to residential, commercial, industrial, construction developer, and low-income customer segments in Fontana and surrounding areas of San Bernardino County, California. Operations are supported by a workforce of over 290 employees from a single headquarters location, with a service territory defined by a CPUC-issued Certificate of Public Convenience and Necessity that confers an exclusive franchise.

Name

Fontana Water Company

Legal name

San Gabriel Valley Water Company

Website

https://fontanawater.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Fontana Water Company is a CPUC-regulated, investor-owned water utility serving residential, commercial, industrial, and developer customers in Fontana and parts of San Bernardino County, California, as a division of San Gabriel Valley Water Company.

Ownership category

akta.pro rank

Product category

Water Utility Services

NAICS

Water Supply and Irrigation Systems (22131)

SIC

Water Supply (4941)

akta.pro primary industry

Regulatory Compliance Monitoring & Reporting (SDWA/CWA/NPDES, permits, audits) (EUANAJAA)

akta.pro secondary industry

Public Health & Consumer Confidence Reporting (CCR, boil-water advisories, notifications) (EUANAJAL)

Keywords

• Potable water supply
• Water utility services
• Regulated water utility
• Water distribution
• Customer water billing

Headquarters

HQ city

Fontana

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Supply Chain, Others

Revenue model

1. Water Service Charges: Monthly water service charges based on metered water usage. Bills calculated in units of 100 cubic feet (Ccf), equal to 748 gallons. Service charges vary based on meter size and capacity.
2. Infrastructure Development Fees: Fees for new development projects including main extensions, fire service connections, and facility construction. Developers pay deposits and facility fees.
3. Construction Meters: Temporary fire hydrant meters for construction with required deposits ($1,500 plus estimated usage).
4. Private Fire Service: Separate tariff schedule for private fire service connections (FO-4) for fire suppression systems.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Fontana Water Company is a regulated water utility operating in Fontana, California as a division of San Gabriel Valley Water Company. It provides potable water service — including distribution, metering, and billing — to residential, commercial, and industrial customers within its certificated service area, with rates set under California Public Utilities Commission oversight.

Product overview

Fontana Water Company is a regulated water utility providing potable water services to residential, commercial, and industrial customers in Fontana, California. The company operates as a single unified service (not a platform-plus-modules architecture) with interconnected offerings including core water service delivery, billing and payment processing via InvoiceCloud, water quality testing and treatment at multiple facilities (Summit Water Treatment Plant, Plants F10/F17/F21/F23), and conservation programs. Additional services include the Customer Assistance Program (CAP) for low-income households, Cross-Connection Control Program for backflow prevention, Home Water Audits for leak detection, Developer/New Development Services for construction projects, and Critical Care Program for vulnerable customers. The company also provides water meters (Classic and AMR with leak detection), service start/transfer/stop capabilities, and publishes annual Consumer Confidence Reports.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Potable Water Service
• Commercial and Industrial Potable Water Service
• New Development Service and Plan Review

Quantifiable outcome

• Water quality meets all federal, state, and local drinking water standards
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Partnerships

15 partnerships are on record, tiered core and minor.

• Inland Empire Utilities AgencycoreStrategic or Co-development PartnerWater supply partner providing water from the California State Water Project. Fontana Water Company purchases State Water Project supplies from Inland Empire Utilities Agency.
• San Bernardino Valley Municipal Water DistrictcoreStrategic or Co-development PartnerWater supply partner providing water from the California State Water Project to Fontana Water Company.
• Chino Basin WatermastercoreStrategic or Co-development PartnerGroundwater management partner overseeing water rights and allocation in the Chino Basin where Fontana Water Company produces groundwater from 29 wells.
• Chino Basin Water Conservation DistrictminorStrategic or Co-development PartnerWater conservation district partner supporting groundwater management and conservation efforts in the Chino Basin area.
• Santa Ana Watershed Protection AuthorityminorStrategic or Co-development PartnerWatershed protection partner working on water quality and environmental protection for the Santa Ana River watershed region.
• San Bernardino Valley Water Conservation DistrictminorStrategic or Co-development PartnerWater conservation district partner supporting water resource management and conservation in the San Bernardino Valley area.
• San Bernardino Basin Groundwater CouncilminorStrategic or Co-development PartnerGroundwater management council supporting sustainable groundwater practices and monitoring in the San Bernardino Basin.
• California Water AssociationminorStrategic or Co-development PartnerIndustry association representing California water utilities. Provides regulatory advocacy and industry best practices.
• Lytle Creek Water Conservation AssociationminorStrategic or Co-development PartnerLocal conservation association supporting water conservation efforts related to Lytle Creek, a primary surface water source for Fontana Water Company.
• Cucamonga Valley Water DistrictminorStrategic or Co-development PartnerEmergency water supply partner - Fontana Water Company can purchase water from Cucamonga Valley Water District during water shortages or under emergency situations.
• Southern California Edison CompanycoreStrategic or Co-development PartnerHydroelectric power partner operating a power plant upstream from Fontana's Afterbay diversion facility on Lytle Creek. Surface water flows through their facility before reaching Fontana Water Company's treatment infrastructure.
• EcoTechServicescoreChannel Partner/ Reseller/ DistributorAuthorized partner for Sprinkler Timer & Nozzle Retrofit Program, Ultra High Efficiency Toilet Program, and Create Your Garden Program. Contact: (866) 308-8391.
• Conserv Inc.coreChannel Partner/ Reseller/ DistributorAuthorized partner for Sprinkler Timer & Nozzle Retrofit Program. Contact: (951) 813-2110.
• LamK InternationalminorChannel Partner/ Reseller/ DistributorPartner organization for water-saving programs referenced in conservation resources.
• Metropolitan Water District of Southern CaliforniacoreChannel Partner/ Reseller/ DistributorProvides rebates on water-saving devices including washing machines, rain barrels, and soil moisture sensors through socalwatersmart.com program.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Golden State Water Company: CPUC-regulated investor-owned water utility serving communities across California. Comparable in regulated retail water delivery, rate-base growth strategy, and water-quality compliance reporting.
• Liberty Utilities (California): CPUC-regulated water and electric utility serving California communities. Comparable in regulated tariff design, conservation programs, and treatment-infrastructure investment cycle.
• Suburban Water Systems: CPUC-regulated investor-owned water utility serving parts of Los Angeles and San Bernardino counties. Comparable in size, Southern California service footprint, and CPUC ratemaking structure.
• California Water Service Company (Cal Water): Largest investor-owned water utility in California, also regulated by CPUC. Directly comparable in regulated retail water service, rate-case mechanics, multi-basin supply portfolio, and conservation program structure.
• San Jose Water Company: CPUC-regulated investor-owned water utility in California with similar meter-based volumetric tariff structure, multi-source supply, and triennial rate-case cadence.

Regional players

• Cucamonga Valley Water District: Neighboring water agency in the same Inland Empire / San Bernardino region, listed as Fontana's emergency supply partner. Operates under a different governance model (special district) but comparable in customer base, supply sources, and groundwater basin management.
• East Valley Water District: Adjacent San Bernardino County water district serving Highland and San Bernardino. Comparable in service-area profile, groundwater adjudication exposure, and rate structures.

Broad incumbents

• American Water Works Company: Largest publicly traded investor-owned water utility in the US with regulated operations across multiple states including California. Comparable in regulated rate-base model, treatment-infrastructure capex, and CPUC rate-case exposure where it operates in CA.
• Aqua America (Essential Utilities): Large diversified water and natural gas utility with regulated water operations. Comparable in regulated tariff economics, AMR metering, and conservation program design.

Others

• Inland Empire Utilities Agency: Wholesale water agency and State Water Project contractor that supplies Fontana with imported water. Comparably relevant as a wholesale partner and basin-management counterpart in the same hydrologic system.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/FontanaWater
• YouTubeyoutube.com/channel/fontanawater
• Facebookfacebook.com/fontanawater
• LinkedInlinkedin.com/company/fontana-water-company
• Instagraminstagram.com/fontanawater

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fontana Water Company