St. John's Community Services
St. John's Community Services is a 1868-founded nonprofit providing person-centered residential, employment, and enabling-technology services to individuals with intellectual and developmental disabilities, plus housing and recovery programs, across DC, Virginia, Tennessee, Delaware, and New York.
- Company typePrivate
- Founded1868
- HeadquartersWashington, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What St. John's Community Services does
St. John's Community Services (SJCS) is a Washington, DC-headquartered nonprofit organization founded in 1868 (originally as the Church Orphanage Association of St. John's) that provides person-centered support services to individuals with intellectual and developmental disabilities (IDD), transition-age youth experiencing homelessness, survivors of domestic violence, people in substance-use recovery, and food-insecure families across four states and the District of Columbia (NY, DC, VA, TN, DE). The organization's service portfolio spans residential and in-home supports, day programs, supported employment, nursing and behavioral-health consultation, the MAPS (Medicaid Alternative Pathways to Independence) program, the Oasis Program (homelessness and DV housing), Serenity House (recovery), The Pantry (food security), and Flexible Respite Services.
SJCS's technology stack centers on an Enabling Technology and Remote Supports platform that pairs remote monitoring and two-way communication with AI-integrated third-party tools — Voiceitt for non-standard speech recognition, seizure-prediction wearable technology, the Wayfinder travel-training app, and an MPT (Matching Person with Technology) assessment methodology for technology-fit matching. The organization reports 422 individuals using life-changing technology and 123 individuals gaining independence through supported employment.
The business model is funded primarily through state Medicaid Home and Community-Based Services (HCBS) waivers — including Virginia's Community Living, Building Independence, and Family & Individual Supports Waivers; Tennessee's Employment and Community First CHOICES, CHOICES, and 1915(c) Waiver; Delaware DDDS waivers; and DC HCBS waivers — accessed via referrals from Community Services Boards (CSBs), Managed Care Organizations (MCOs) such as BlueCare TN, Amerigroup, and United Healthcare, and Delaware's Division of Developmental Disabilities Services. SJCS supplements waiver billings with donations channeled through the oncau.se donation portal and corporate contributions. Pricing is not publicly disclosed because eligibility and reimbursement flow through government payors rather than commercial customers.
St. John's Community Services firmographics
Firmographics- Name
- St. John's Community Services
- Legal name
- St. John's Community Services
- Website
- https://sjcs.org
- Company type
- Private
- Founded year
- 1868
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- St. John's Community Services is a 1868-founded nonprofit providing person-centered residential, employment, and enabling-technology services to individuals with intellectual and developmental disabilities, plus housing and recovery programs, across DC, Virginia, Tennessee, Delaware, and New York.
- Ownership category
- akta.pro rank
St. John's Community Services industry classification
Industry- Product category
- Disability and Community Support Services
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Individual and Family Services (6241), Vocational Rehabilitation Services (62431), Community Housing Services (62422), Community Food Services (62421)
- SIC
- Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Reentry & Justice-Involved Support Services (BPAGAEAN)
- akta.pro secondary industry
- Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)
Keywords
Where St. John's Community Services is headquartered
LocationHeadquarters
- HQ city
- Washington
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
St. John's Community Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Government Funded Programs (Medicaid Waivers): Revenue from state and Medicaid waiver programs including Employment and Community First CHOICES, CHOICES, 1915(c) Waiver, Community Living Waiver, Building Independence Waiver, and Family & Individual Supports (FIS) Waiver. Services require enrollment in qualifying waiver programs.
- Donations and Charitable Contributions: Individual and corporate donations supporting programs, technology adoption, and emergency assistance for vulnerable populations. Donation portal available through oncau.se platform.
- Service Fees (HCBS Waiver Services): Fees for Home and Community-Based Services (HCBS) waiver services including residential, community engagement, therapeutic consultation, transportation, and supported employment services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | HCBS Waiver Funded Services |
| Subscription | Multi-year contract | Medicaid/Managed Care Waiver Services |
| Subscription | Multi-year contract | Delaware DDDS Waiver Services |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels6 records
St. John's Community Services product offering
Product offeringCore offering
St. John's Community Services (SJCS) is a non-profit human services organization that delivers person-centered residential, community-based, and technology-enabled support services for individuals with intellectual and developmental disabilities (IDD), transition-age youth experiencing homelessness, domestic violence survivors, and adults in substance use recovery. Service lines include IDD residential and day programs, enabling technology/remote supports, supported employment, the Oasis housing program, Serenity House recovery residence, nursing and behavioral consultations, and food pantry operations, delivered across five jurisdictions (DC, Virginia, Tennessee, Delaware, and New York).
Product overview
St. John's Community Services (SJCS) offers a portfolio of person-centered support programs for individuals with intellectual and developmental disabilities (IDD), those experiencing homelessness, and people in recovery. The core offerings include IDD residential and community-based services, a Remote Supports/Enabling Technology program providing assistive technology and remote monitoring, the MAPS (Medicaid Alternative Pathways to Independence) program for transition-age youth, supported employment services, the Oasis Program for youth experiencing homelessness, Serenity House for substance use recovery, The Pantry for food security, and nursing/behavioral health consultation services. The organization operates across five states (New York, Washington DC, Delaware, Virginia, and Tennessee) using a combination of in-person support and AI-enabled remote technology solutions.
Differentiator
Problem solved
Functional benefit
Products and services
- Remote Supports / Enabling Technology Remote supports program that deploys sensors, mobile applications, remote support systems, and smart devices to help individuals with disabilities live independently, including technology assessments, Matching Person with Technology (MPT) assessments, continuous training, follow-up, and troubleshooting.
- Intellectual and Developmental Disabilities (IDD) Services Person-centered residential and community-based services for adults living with intellectual and developmental disabilities, including residential services, in-home supports, day programs, and behavioral support with individualized plans.
- MAPS (Medicaid Alternative Pathways to Independence) Innovative person-centered program utilizing remote supports and technology to help individuals become more independent in their home, work, and community, including enabling technology, independence coaching, community navigation, employment innovation, travel training via Wayfinder app, and Virtual Community Resource Map (VCRM) certification.
- Supported Employment Services Connects individuals living with disabilities in Tennessee and Washington, D.C. with meaningful employment opportunities, including job placement, job coaching, workplace accommodations, and ongoing career development support.
- Oasis Program Permanent supportive housing program providing housing and support services for transition-age youth (ages 18-24) experiencing homelessness in the District of Columbia and Tennessee, as well as individuals and families fleeing domestic violence, including case management and trauma-informed support.
- Serenity House Residential transitional home in Ithaca, NY for adults (18+) recovering from substance use issues, offering long-term rehabilitation support with around-the-clock counselors, supportive counseling, vocational opportunities, and connections to local resources (capacity up to 9 residents).
- The Pantry Community food resource providing free access to nutritious food, clothing, baby supplies, and everyday essentials for individuals and families experiencing food insecurity, operating through pop-up locations in DC-metro area and Northwest Tennessee.
- Nursing and Behavioral Health Consultation Services Person-centered nursing and behavioral health consultation services in Delaware, including health assessments, medication management, care coordination, behavioral assessments, individualized behavior support plans, and caregiver training.
- Day Program Services Day Support services helping adults living with disabilities forge meaningful community connections through social integration, volunteer opportunities, recreation, skill-building activities, and family and peer support programs.
- Flexible Respite Services Temporary relief services for caregivers, including in-home respite care, community-based respite, and flexible scheduling options delivered by qualified and trained caregivers.
Quantifiable outcome
- 422 individuals using life-changing technology
- +4 more outcomes
Companies that use St. John's Community Services
Customer profileNamed customers10 records
Segments5 records
Ideal customer profiles5 records
St. John's Community Services technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability6 records
Feature6 records
St. John's Community Services partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- VoiceittcoreVoice recognition app partner that helps individuals with non-standard speech communicate effectively. Used by LuWan and Donald to express themselves and interact with their communities.
- BlueCare TNcoreTennessee Medicaid managed care organization partner for service delivery through CHOICES and ECF waiver programs.
- Ameri-groupcoreMedicaid managed care organization partner for service coordination and waiver program delivery.
- United HealthcarecoreNational managed care organization partner for Medicaid waiver services.
- ModivcarecoreNon-Emergency Medical Transportation (NEMT) broker partner in Virginia providing accessible transportation for Medicaid waiver recipients.
- ANCORcoreAmerican Network of Community Options and Resources - national advocacy organization for disability services. SJCS presents as subject matter experts and participates in industry leadership.
- Virginia Community Services Boards (CSBs)corePartnership with local Community Services Boards for referral and eligibility screening for Virginia DD Waiver services in Fairfax, Loudoun, Prince Williams, and Alexandria.
- Tennessee Managed Care Organizations (MCOs)corePartnership with Tennessee Medicaid MCOs including BlueCare TN and Amerigroup for referral and waiver program coordination.
- Delaware Division of Developmental Disabilities Services (DDDS)coreState agency partnership for eligibility determination and service authorization for Delaware IDD services.
- Charles Lea CenterminorRegional disability services partner in South Carolina for shared learning and best practices.
Scale indicators7 records
Recent moves16 records
Expansion highlights6 records
St. John's Community Services competitors and assessment
Company assessmentDirect peers
- RHA Health Services: Multi-state IDD and behavioral health provider offering residential, community, employment, and behavioral health services across the Southeast and Mid-Atlantic, operating in adjacent geographies to SJCS.
- Easterseals: National nonprofit providing disability and community-based services, including employment, residential, and home and community-based supports, structurally similar to SJCS's IDD and HCBS portfolio.
- The Arc of the United States: National IDD advocacy and services organization operating through a federation of state and local chapters, with a mission and service mix (residential, employment, advocacy) closely aligned to SJCS.
- United Cerebral Palsy (UCP): National nonprofit affiliate network providing services to people with cerebral palsy and other disabilities, including residential, employment, assistive technology, and case management — directly comparable to SJCS's IDD and enabling technology offerings.
- Volunteers of America: National nonprofit providing housing, behavioral health, and services to people with disabilities and vulnerable populations, including programs comparable to SJCS's Oasis, Serenity House, and The Pantry.
Broad incumbents
- BrightSpring Health Services: Publicly traded, diversified home and community-based services platform serving IDD, behavioral health, and complex care populations — competes with SJCS for MCO contracts and waiver rate increases across multiple states.
- Sevita Health (formerly The MENTOR Network): Large, PE-backed national provider of home and community-based services for individuals with IDD and other complex needs, operating across many of the same HCBS and ICF service lines as SJCS at materially greater scale.
Regional players
- AHRC New York City: New York City-based nonprofit providing person-centered services to people with IDD, including residential, day programs, employment, and clinical services — a close functional peer to SJCS's Ithaca operations and broader IDD model.
- Keystone Human Services: Pennsylvania-based nonprofit delivering IDD services, including enabling technology, employment, and community living supports, with a technology-first orientation similar to SJCS's MAPS and Remote Supports program.
- Chimes (Chimes Family of Services): Mid-Atlantic nonprofit providing IDD, behavioral health, and community services with a person-centered philosophy similar to SJCS, overlapping in Virginia and Pennsylvania geographies.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights6 records
Customer concentration
St. John's Community Services social profiles
Digital presenceSt. John's Community Services compliance and trust
Trust signalCompliance3 records
St. John's Community Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
St. John's Community Services leadership team
Management profileNumber of profiles
Profiles12 records
St. John's Community Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
St. John's Community Services M&A and investment
M&A and investmentM&A
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about St. John's Community Services
What does St. John's Community Services do?
St. John's Community Services (SJCS) is a non-profit human services organization that delivers person-centered residential, community-based, and technology-enabled support services for individuals with intellectual and developmental disabilities (IDD), transition-age youth experiencing homelessness, domestic violence survivors, and adults in substance use recovery. Service lines include IDD residential and day programs, enabling technology/remote supports, supported employment, the Oasis housing program, Serenity House recovery residence, nursing and behavioral consultations, and food pantry operations, delivered across five jurisdictions (DC, Virginia, Tennessee, Delaware, and New York).
Is St. John's Community Services a public or private company?
St. John's Community Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was St. John's Community Services founded?
St. John's Community Services was founded in 1868. It employs 501 to 1,000 people.
Where is St. John's Community Services based?
St. John's Community Services is headquartered in Washington, United States, in the North America region.
How does St. John's Community Services make money?
Three revenue lines are on record. Government Funded Programs (Medicaid Waivers) is the primary driver. The others are donations and Charitable Contributions and service Fees (HCBS Waiver Services).
Who are St. John's Community Services's main competitors?
Direct peers on record are RHA Health Services, Easterseals, The Arc of the United States, United Cerebral Palsy (UCP) and Volunteers of America. Broad incumbents are BrightSpring Health Services and Sevita Health (formerly The MENTOR Network). Regional players are AHRC New York City, Keystone Human Services and Chimes (Chimes Family of Services).
Does St. John's Community Services have an API?
No public API is recorded for St. John's Community Services.
What industry is St. John's Community Services in?
St. John's Community Services's product category is Disability and Community Support Services. Its primary akta.pro industry code is BPAGAEAN, Reentry & Justice-Involved Support Services, with a secondary code of HLAFACAI, Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers. Its NAICS code is 62412 and its SIC code is 8300.