Richmond Community Services

What Richmond Community Services does

Richmond Community Services (RCS) is a nonprofit organization founded in 1938 by nurse Ellen Richmond in Westchester County, New York, serving children and adults with developmental disabilities and their families. The organization operates an integrated portfolio of programs across multiple sites in Mt. Kisco and Yonkers, including Home Life residential services, two facility-based Day Programs (Day Program North and Day Program South), the Environmental Modification Program, Community Habilitation (one-to-one independent-living support), the Site-Based Respite Program, Pre-Vocational Services, Supported Employment (SEMP), and the Rich Active After-School Program. RCS holds particular expertise in caring for individuals with complex medical needs, including medically fragile, non-ambulatory, and aging populations, evidenced by long-term residency outcomes spanning decades and active infrastructure investment such as the Ceiling Lift Installation Project ($66,000 goal for nine overhead lifts).

The core operating model combines a person-centered, individualized care philosophy with assistive technology adoption and environmental modifications designed to promote dignity, safety, and community inclusion. Notable physical and operational assets include the Workforce Media Training Studio (opened December 5, 2023), a state-of-the-art media production and training facility offering training for families, direct care workers, and management while generating ancillary rental income from external organizations; sensory-friendly facility designs (e.g., Day Program North makeover, June 2025); and in-house IT and Quality Enhancement departments supporting compliance, electronic health records, and audits.

RCS's revenue model is primarily funded through New York State Medicaid and OPWDD (Office for People With Developmental Disabilities) reimbursements, supplemented by donations (collected via NGP VAN), fundraising events (Annual Golf Outing, Annual Staff Gala, Quality Matters Breakfast, Annual Funfest), and the Kattamuri S. Sarma Memorial Fund. Access to services is gated through NY State care managers who determine qualification. The Workforce Media Studio adds a modest B2B training and rental revenue line. Leadership is provided by President and CEO Paca Lipovac, with Chairman Nick Spano (former Westchester State Legislator) on the board, and the organization actively participates in industry advocacy (New York Disability Advocates, Rally in the Valley coalition with Jawonio) to push for higher Medicaid reimbursement rates and DSP wage commissions.

Name

Richmond Community Services

Legal name

Richmond Community Services

Website

https://richmondcommserv.org

Company type

Private

Founded year

1938

Operating status

Operating

Headcount range

101–250 employees

Short description

Richmond Community Services is a nonprofit founded in 1938 that provides residential, day program, vocational, and respite services to children and adults with developmental disabilities, particularly those with complex medical needs, across multiple sites in Westchester County, New York.

Ownership category

akta.pro rank

Product category

Developmental Disability Services

NAICS

Residential Intellectual and Developmental Disability Facilities (623210), Residential Intellectual and Developmental Disability Facilities (62321), Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Home Health Care Services (8082)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGACAG)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGAEAG), Family & Parent Support Services (Parent Coaching, Advocacy) (EDAJALAK)

Keywords

• Developmental disability services
• Residential care programs
• Community habilitation services
• Vocational support programs
• Nonprofit disability care

Headquarters

HQ city

Bedford

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Medicaid Reimbursement: Primary funding source — many providers, Richmond included, rely primarily on Medicaid funding and are limited to paying salaries that reimbursement rates allow. NY Governor Hochul provided a 5.4% cost of living adjustment for agencies in 2022. New York Disability Advocates has been calling for a $4,000 per eligible employee Direct Support Wage Enhancement plus an 8.5% cost of living increase, and a 7.8% Medicaid Rate Increase is being advocated in 2025.
2. Donations and Fundraising: Donations accepted via NGP VAN secure donation platform, including donations to the Kattamuri S. Sarma Memorial Fund. Annual fundraising events include the Annual Golf Outing, Annual Staff Gala, Quality Matters Breakfast, and Annual Funfest. Specific donation asks include the $66,000 ceiling lift installation project (each lift costs $7,000–$8,000).
3. Workforce Media Studio Rental Income: The Workforce Media Studio provides rental space for other organizations and businesses, opening opportunities for collaboration and cross-industry partnerships — generating ancillary revenue beyond the core nonprofit mission.
4. Workforce Media Studio Training Fees: Training programs offered for families caring for individuals at home, direct care workers, and management personnel, providing a paid service line.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Richmond Community Services is a nonprofit organization that provides residential, day, vocational, habilitation, respite, and environmental modification services to children and adults with developmental disabilities in Westchester County, NY, with particular expertise in individuals with complex medical and physical needs. Its service portfolio spans 24/7 Home Life residences, two Day Program facilities, Community Habilitation, Site-Based Respite, Supported Employment, Pre-Vocational training, and the Rich Active after-school program. Programs are primarily funded through New York State Medicaid and OPWDD waivers, supplemented by donations and fundraising.

Product overview

Richmond Community Services (RCS) is a single unified nonprofit services organization, not a software product platform — its offering is a portfolio of coordinated programs and facilities that together support children and adults with developmental disabilities and complex health needs. Its core residential offering is Home Life (residences), supplemented by two Day Programs (Day Program South in Yonkers and Day Program North in Mount Kisco), the Environmental Modification Program, Community Habilitation, and the Site-Based Respite Program. Layered on top of these direct-care programs are workforce and community-facing services including Pre-Vocational Services, Supported Employment (SEMP), and the Rich Active After-School Program, plus the dedicated Workforce Media Training Studio opened in December 2023. Internal programs such as the Quality Matters Program (employee recognition) and the Kattamuri S. Sarma Memorial Fund round out the portfolio, while infrastructure initiatives like the Ceiling Lift Installation Project support the residential base. Together these named programs form an integrated service portfolio aimed at achieving the highest quality of life for individuals with developmental disabilities.

Differentiator

Problem solved

Functional benefit

Brands

• Workforce Media Studio: State-of-the-art media training studio offering training programs for families, direct care workers, and management personnel; also provides rental space for other organizations and businesses.
• Rich Active
• Kattamuri S. Sarma Memorial Fund

Products and services

• Home Life (Residences) 24/7 residential living services providing warm, nurturing homes for individuals with developmental disabilities, including those with complex medical and physical needs. Staff provide round-the-clock care with particular expertise supporting non-ambulatory residents through ceiling lift systems and high-low shower beds.
• Day Programs Two facility-based day programs — Day Program North at 272 North Bedford Road, Mount Kisco, NY and Day Program South at 1291 Saw Mill River Road, Yonkers, NY — providing structured activities, skill development, and community engagement for adults with developmental disabilities in sensory-friendly environments.
• Environmental Modification Program

Quantifiable outcome

• Ceiling Lift Project Goal: $66,000 to install 9 ceiling lifts at $7,000–$8,000 each to improve safety and dignity for non-ambulatory residents
• +4 more outcomes

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eight partnerships are on record, tiered strategic advocacy coalition partner, earned media partner, key advocacy coalition partner, community partnership, event operations coordinator and venue partner.

• Jawoniostrategic advocacy coalition partnerGTM or Marketing Partner · 7 March 2025Co-organizer of the Rally in the Valley on March 7, 2025 at Clover Stadium, Pomona, NY. The rally urged Governor Kathy Hochul and the NYS Legislature to commit to a 7.8% Medicaid Rate Increase, convene a Worker Wage Commission, and invest in capital funding for I/DD services.
• News 12 Westchesterearned media partnerGTM or Marketing Partner · 5 December 2023Local media outlet that covered the December 5, 2023 grand opening of the Workforce Media Studio and issued a press release highlighting the studio's commitment to innovation and community impact.
• The Business Council of Westchesterearned media partnerGTM or Marketing Partner · 5 December 2023Local business media outlet that covered the December 5, 2023 grand opening of the Workforce Media Studio and issued a press release emphasizing the studio's role in advancing technological capabilities to positively impact RCS clients, families, and the community.
• New York Disability Advocates (nydisabilityadvocates.org)key advocacy coalition partnerStrategic or Co-development PartnerCoalition partner advocating for the State Fiscal Year 2024 Budget plan — a Direct Support Wage Enhancement ($4,000 per eligible employee) and an 8.5% cost of living increase for I/DD agencies. Richmond Community Services publicly endorses and amplifies this advocacy.
• Self-Advocacy Association of New York State (SANYS)community partnershipOthersSelf-advocacy organization whose representatives — Evan Yankey, NYC Regional Assistant Coordinator and Policy Advisor, and Brendan Klein, self-advocate and Board Member — visited Richmond's self-advocacy group holiday party to discuss self-advocacy and engagement. SANYS is part of Richmond's Independent Familia ecosystem.
• Kim DiTomasso / DItto Consultingevent operations coordinatorImplementation/ SI/ Consulting PartnerEvent coordinator for the Annual Golf Outing (e.g., August 12, 2025 and August 27, 2024 events at Old Westbury Golf & Country Club). Contact: [email protected] / 917-991-8276.
• Old Westbury Golf & Country Clubvenue partnerOthersVenue partner hosting Richmond Community Services' Annual Golf Outing fundraiser events at 270 Wheatley Road, Old Westbury, New York, 11568 (2024 and 2025).
• Castle Royale (Yonkers, NY)venue partnerOthersEvent venue hosting the Winter Wonderland-themed Years of Service event on December 20, 2023 and the Quality Matters Breakfast on February 27, 2025 (92 Waverly Street, Yonkers, NY 10701).

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Jawonio: Jawonio is a direct peer — a Rockland County-based nonprofit providing residential, day, vocational, and clinical services to individuals with developmental disabilities, and a coalition partner with RCS at the March 2025 Rally in the Valley. Both serve the same I/DD population with overlapping Medicaid/OPWDD-funded programs.
• Life's WORC: Life's WORC is a Long Island-based nonprofit providing residential, day, vocational, and family support services to individuals with I/DD, with particular emphasis on autism. It mirrors RCS's lifespan, Medicaid-funded service model and advocacy orientation in a neighboring region.
• ARC of Westchester: ARC of Westchester is the most geographically proximate direct peer, providing residential, day habilitation, employment, and family support services to individuals with I/DD in Westchester County. It competes head-to-head with RCS for OPWDD waiver slots, DSPs, and donor support in the same catchment area.

Broad incumbents

• AHRC New York City: AHRC NYC is a large legacy nonprofit serving children and adults with intellectual and developmental disabilities across NYC and Westchester-adjacent areas. It offers residential, day, employment, and family support services that directly overlap RCS's portfolio, and competes for the same Medicaid/OPWDD funding pool.
• Birch Family Services: Birch Family Services provides educational, residential, day habilitation, and clinical services for children and adults with autism and developmental disabilities in NYC. Like RCS, it serves medically complex individuals and operates lifespan services under OPWDD frameworks.
• YAI (Young Adult Institute): YAI is one of the largest New York I/DD service providers, offering residential, day, employment, and clinical supports across multiple counties. It competes with RCS for Medicaid waiver authorizations and DSP talent, and operates at a scale that sets regional benchmarks for service and reimbursement.
• ADAPT Community Network: ADAPT (formerly United Cerebral Palsy of NYC) provides residential, day, clinical, and advocacy services for people with I/DD across the NYC metro area. Its service mix, advocacy posture (part of the broader NY Disability Advocates coalition), and Medicaid-funded model align closely with RCS.
• HeartShare Human Services of New York: HeartShare is a Brooklyn-based nonprofit serving individuals with I/DD through residential programs, day habilitation, education, and employment services. It overlaps with RCS on residential and vocational offerings and competes for similar Medicaid/OPWDD reimbursement streams.
• Services for the UnderServed (SUS): SUS operates residential, day, and supported employment programs for people with I/DD and other disabilities across NYC. Its person-centered, Medicaid-funded model and focus on complex-needs populations mirror RCS's approach.

Regional players

• Queens Centers for Progress: Queens Centers for Progress is a Queens-based nonprofit providing early intervention, preschool, day habilitation, residential, and employment services for individuals with I/DD. While serving a different borough, its service mix and Medicaid reimbursement model are closely comparable to RCS.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php
• Instagraminstagram.com/richmondcommserv
• Xx.com/richmondcommuni

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Richmond Community Services