INVID Göteborg AB

What INVID Göteborg AB does

Commercially, INVID runs a sales-led, relationship-driven model with field account managers across its 9 Swedish offices, supported by inside sales, an in-house e-commerce web shop for IT hardware, and an extensive partner ecosystem anchored by a Core strategic partnership with Microsoft and a Core partnership with Vitec Pyramid, alongside Major-tier alliances with HP, Dell, Cisco, Fortinet, Veeam, VMware, Citrix, and HPE. Marketing is delivered through a content-driven Knowledge Bank (Kunskapsbank), workshops and seminars (Copilot, Power Automate, App in a Day, Riskcheck security workshops), email newsletters, and LinkedIn/Facebook/Instagram presence. Revenue is generated across managed-services subscriptions, professional services, software/hardware resale (including the e-commerce channel), and recurring license and support streams, with pricing predominantly quote-based; the only publicly disclosed figure is a 49,900 SEK (ex-VAT) Riskcheck information-security workshop. AI capabilities are entirely derivative of Microsoft and third-party vendors — Microsoft 365 Copilot, Copilot Business, Copilot Studio, Power Automate, SentinelOne, Microsoft Defender, and Purview — positioning INVID as a Copilot-adoption and Power Platform delivery partner rather than a model developer.

Name

INVID Göteborg AB

Legal name

INVID Gruppen AB

Website

https://invid.se

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

1–10 employees

Short description

INVID Göteborg AB is the western-Sweden entity of INVID Gruppen AB, a Swedish IT services group delivering managed IT, cybersecurity, and business-process solutions across nine offices to mid-market and enterprise customers, with manufacturing as its primary vertical.

Ownership category

akta.pro rank

Product category

IT Consulting and Managed Services

NAICS

Computer Systems Design and Related Services (54151), Other Computer Related Services (541519), Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Software Publishers (513210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)

akta.pro primary industry

IT Service Desk & End-User Support (L1/L2) (BPAAACAA)

akta.pro secondary industries

IT Knowledge Management & Service Desk Platforms (HDAEALAH), IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK), Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

Keywords

• Managed IT services
• IT infrastructure management
• Cybersecurity consulting
• Microsoft 365 services
• Business process automation

Headquarters

HQ city

Västra Frölunda

HQ country

Sweden

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Consulting and Managed Services: Comprehensive IT services including managed IT (Bekymmersfri IT), IT infrastructure, modern workplace solutions, and IT operations
2. Cybersecurity Services: Security solutions including vulnerability scanning, compliance (ISO27001, NIST, GDPR, NIS), identity management, and protection against cyber threats
3. Smart Processes (Business Systems): Business system implementations (Microsoft Dynamics 365 Business Central, Pyramid Business Studio), automation (DPA/RPA), digital development, and industry-specific solutions like Smart Industri 365 and AMEa for labor market units
4. E-commerce (Web Shop): Online sales of IT hardware and equipment including computers, networking, components, peripherals, software, and accessories

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

INVID provides managed IT services, cybersecurity consulting, and business process digitization to Swedish enterprises. Its portfolio covers IT infrastructure management, 24/7 support, modern workplace solutions built on Microsoft 365 and Power Platform, ERP implementations on Microsoft Dynamics 365 Business Central and Vitec Pyramid Business Studio, and proprietary industry-specific software including Smart Industri 365 for manufacturing and AMEa for municipal labor market units. The company also resells IT hardware through an online web shop.

Product overview

INVID Göteborg AB is an IT services company offering integrated managed services across three core areas: Bekymmersfri IT (comprehensive managed IT covering infrastructure, modern workplace, and 24/7 operations), Cybersäkerhet (IT security including vulnerability scanning, compliance, and digital asset protection), and Smarta Processer (business process digitization including ERP systems, Power Platform low-code solutions, and industry-specific software). The portfolio includes Microsoft-centric offerings (Microsoft 365, Power Platform, Dynamics 365 Business Central, Copilot), the Pyramid Business Studio ERP, the proprietary Smart Industri 365 modular production management system, and specialized solutions like AMEa for municipal labor market units. Services are delivered as managed services with 24/7 support and include modules for backup, firewall, server/client management, and cybersecurity. The company operates primarily in Sweden with offices in multiple locations.

Differentiator

Problem solved

Functional benefit

Brands

• Smart Industri 365: A modular production management system for manufacturing companies, providing OEE measurement, production planning, quality monitoring, and maintenance management as a complement to ERP systems.
• Bekymmersfri IT
• Körklar

Products and services

• Bekymmersfri IT (Managed IT) Comprehensive managed IT services covering IT infrastructure, modern workplace solutions (Microsoft 365, Teams, SharePoint), and 24/7 IT operations including server, client, network, and backup management. Delivered to Swedish enterprises with proactive monitoring and on-site consulting.
• Cybersäkerhet (Cybersecurity) IT and information security services including vulnerability scanning, compliance consulting (ISO 27001, NIST, GDPR, NIS), identity and access management, data loss prevention, and protection against cyber threats. Delivered to organizations with elevated security and regulatory obligations.
• Smarta Processer (Smart Processes) Business process digitization and automation including ERP implementations (Microsoft Dynamics 365 Business Central, Vitec Pyramid Business Studio), Power Platform solutions (Power Apps, Power Automate, Power BI, Copilot Studio), intranets, document management, and industry-specific software for manufacturing and public sector.
• Smart Industri 365 Modular production management system that complements ERP systems, covering the entire production flow from planning to follow-up and analysis with OEE measurement, quality measurement, analysis tools, planning tools, and maintenance systems. Targeted at Swedish manufacturing companies.
• AMEa - Software for Labor Market Units Software suite for municipal labor market units, facilitating administrative work and integration processes for newly arrived individuals, summer-job management, and establishment follow-up. Sold to Swedish municipalities and public-sector organizations.
• Microsoft 365 implementation and consulting Implementation, licensing advisory, and managed support for Microsoft 365 including Teams, SharePoint, Exchange, Intune, and AI-powered Copilot features. Targets Swedish organizations adopting or expanding Microsoft 365.
• Microsoft Dynamics 365 Business Central implementation ERP implementation and consulting for Microsoft Dynamics 365 Business Central, covering finance, operations, and supply chain. INVID delivers implementation, customization, and ongoing support.
• Vitec Pyramid Business Studio implementation ERP/business system implementation, customization, and ongoing consulting for Vitec Pyramid Business Studio. INVID serves as a Pyramid-focused implementation partner for Swedish small and mid-sized businesses.
• Support 24/7/365 Round-the-clock IT support service operated by INVID's technicians, providing incident handling, remote assistance, and user support for managed IT customers.
• Riskcheck Information Security Workshop Fixed-fee information security workshop for organizations to assess threat landscape, classify information assets, define protection needs, run vulnerability scanning, and produce an action plan. Sold as a fixed engagement to companies starting a security program.
• INVID Webshop (IT hardware e-commerce) Online store reselling IT hardware and accessories, including computers, networking equipment, components, peripherals, software, and accessories, available to business and individual buyers across Sweden.

Quantifiable outcome

• Order handling reduced by 30 min/order for Corroventa
• +4 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability8 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core, major and minor.

• MicrosoftcoreTechnology or IntegrationPrimary technology partner providing Microsoft 365, Azure, Power Platform, Dynamics 365 Business Central, and Copilot solutions
• HPmajorTechnology or IntegrationHardware partner for computers, peripherals, and enterprise printing solutions
• Dell TechnologiesmajorTechnology or IntegrationHardware and infrastructure partner for enterprise computing solutions
• CiscomajorTechnology or IntegrationNetworking and collaboration technology partner
• FortinetmajorTechnology or IntegrationCybersecurity partner for firewall and network security solutions
• VeeammajorTechnology or IntegrationSilver partner for backup and data recovery solutions
• VMwaremajorTechnology or IntegrationVirtualization and cloud infrastructure partner
• CitrixmajorTechnology or IntegrationVirtualization and workspace solutions partner
• HPE (Hewlett Packard Enterprise)majorTechnology or IntegrationEnterprise hardware and infrastructure partner
• Vitec PyramidcoreTechnology or IntegrationBusiness system (ERP) partner for Pyramid Business Studio solutions
• LenovomajorTechnology or IntegrationHardware partner for computers and enterprise devices
• Handelskammaren JönköpingminorGTM or Marketing PartnerRegional chamber of commerce partnership for networking events and market network activities

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Atea: Atea is the largest Nordic IT infrastructure and services provider, delivering managed workplace, security, and public-sector IT across the Nordics — directly competing with INVID's Bekymmersfri IT and Cybersäkerhet lines but at vastly greater scale.

Direct peers

• AddPro: AddPro is a Swedish IT services and managed-services firm focused on Microsoft cloud, security, and modern workplace — closely comparable to INVID in size, Microsoft-centric stack, and Swedish mid-market focus.
• Knowit: Knowit is a Stockholm-listed Nordic IT and digital consultancy offering managed services, Microsoft platform implementations, and digital transformation to enterprise and public-sector clients — overlapping INVID's Smarta Processer and Microsoft 365 practices.
• Vitec Software Group: Vitec is a Swedish vertical-software group whose Pyramid Business Studio ERP is implemented by INVID; comparable as a software partner and Nordic vertical-software peer with similar manufacturing-vertical exposure.
• Columbus: Columbus is a Nordic ERP and Microsoft Dynamics 365 Business Central specialist serving manufacturing and retail — directly comparable to INVID's Dynamics 365 Business Central and Pyramid Business Studio ERP implementation practice.
• Crayon: Crayon is a Nordic IT services and software/cloud economics firm with Microsoft licensing expertise — comparable to INVID in Microsoft partner-tier positioning and mid-market enterprise services orientation.
• B3 Consulting Group: B3 Consulting Group is a Swedish IT consultancy delivering digital transformation, Microsoft platforms, and managed services — overlapping INVID's Smarta Processer and Microsoft 365 practices in the Swedish mid-market.
• Dustin: Dustin is a major Nordic IT hardware reseller and managed-services provider with strong Microsoft partnerships — overlapping INVID's web shop, hardware distribution, and modern workplace service offerings.
• Proact IT Group: Proact is a Nordic hybrid cloud and IT infrastructure specialist delivering managed services, backup, and security — directly comparable to INVID's IT-drift, backup-as-a-service, and Cybersäkerhet offerings.

Regional players

• Sentia: Sentia is a Northern European managed-cloud and IT-services provider with operations in Denmark, the Netherlands and Belgium — comparable business model (managed services, Microsoft stack) but operates outside INVID's Swedish geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/INVIDGruppenAB
• LinkedInlinkedin.com/company/invidgruppenab
• Instagraminstagram.com/invidgruppenab

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about INVID Göteborg AB