What Bulgarian posts does

Bulgarian Posts (Български Пощи EAD) is the state-owned national postal operator of Bulgaria, established in 1879 and headquartered in Sofia. The company provides universal postal services (domestic and international letters, parcels, registered mail), courier services (BULPOST domestic network covering 1,100+ locations since 1991, and EMS international courier to 89 countries), and cross-border e-commerce parcel delivery through the IPC INTERKONECT network covering 30 countries. It also operates a domestic e-commerce parcel service (e-Paket) for shipments up to 20 kg.

The company's underlying technology stack consists of traditional postal infrastructure augmented with digital self-service tools: a real-time online shipment tracking system for BULPOST, EMS, and INTERKONECT shipments, an online tariff calculator, an RQMS complaints management platform, and Google Maps integration on the office locator page. Bulgarian Posts maintains ISO/IEC 27001:2013 certification and is pursuing upgrades to ISO 27001:2022 with ISO 27701, 27017, and 27018 extensions. The company is a member of the Universal Postal Union, PostEurop, and the International Post Corporation, and runs two core operating units: the Specialized Unit IMS/BULPOST (courier operations) and the Bulgarian Mail Sorting Center (БРСЦ).

Bulgarian Posts monetizes through transaction fees on shipping, money transfers, customs clearance, financial services, and ancillary services. Pricing is unit-based and VAT-exempt for universal postal services; courier services include VAT. Revenue streams span postal services, courier (EMS/BULPOST), INTERKONECT international parcels, money transfers (domestic and MoneyGram international), customs clearance, euro exchange (launched 2024 in connection with Bulgaria's euro adoption), philatelic products, e-vignettes, food vouchers, postal box rentals, and advertising. The company serves individual consumers, e-commerce businesses, government entities, publishers/printers, and corporate employers through a hybrid GTM combining physical postal stations, direct sales for enterprise contracts, digital self-service (bgpost.bg), and phone/email customer service. The company is not publicly traded, operates as a public limited company (EAD), and is 100% government-owned.

Name

Bulgarian posts

Legal name

Български пощи ЕАД

Website

https://bgpost.bg

Company type

Private

Founded year

1879

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Bulgarian Posts (Български Пощи) is Bulgaria's state-owned national postal operator, providing letters, parcels, courier (BULPOST/EMS), international parcels (INTERKONECT), money transfers, customs clearance, and euro exchange services to consumers, e-commerce businesses, and government entities across a nationwide network of 1,100+ postal stations.

Ownership category

akta.pro rank

Headquarters

HQ city

Sofia

HQ country

Bulgaria

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Postal Services: Core postal services including domestic and international letters, parcels, registered mail, and postal money transfers. Revenue generated from shipping fees based on weight, format, and destination.
2. Courier Services (EMS/BULPOST): Express courier services for domestic and international shipments. BULPOST offers same-day and next-day delivery within Bulgaria to 1100+ locations. EMS provides international courier to 89 countries with 3-9 business day delivery times.
3. INTERKONECT International Parcels: Economical cross-border parcel delivery through the International Post Corporation network covering 30 countries with competitive pricing and full tracking capabilities.
4. Financial Services: Domestic and international money transfers, including express transfers, bank account transfers, and MoneyGram international transfer services.
5. Customs Services: Customs clearance services for international parcels including e-commerce shipments, with fees based on shipment value and required customs procedures.
6. Euro Exchange Services: Currency exchange from Bulgarian lev to euro at postal stations, mandated by government decree for locations without bank branches. Fees apply from July 1, 2026 per government regulation.
7. Philatelic Products: Sale of postage stamps, collectible stamps, and philatelic products through philatelic shops and dedicated sections.
8. Other Commercial Services: E-vignettes, food vouchers, advertising services, database sales, hybrid mail, logistics services, and postal box rentals.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels3 records

Core offering

Bulgarian Posts is the national postal operator of Bulgaria, providing universal postal services (domestic and international letters and parcels), domestic courier (BULPOST), international courier (EMS to 89 countries), cross-border e-commerce parcel delivery (INTERKONECT to 30 countries), domestic and international money transfers (including MoneyGram), customs clearance, euro exchange, postal box rentals, philatelic products, food vouchers, electronic toll vignettes, and direct mail advertising services through a nationwide network of postal stations.

Product overview

Bulgarian Posts (Български Пощи) is Bulgaria's national postal operator offering a comprehensive suite of postal, courier, financial, and e-commerce services. The core portfolio includes Universal Postal Service (domestic/international letters and parcels), BULPOST (domestic courier since 1991), EMS (international courier to 89 countries), INTERCONNECT (IPC cross-border e-commerce network to 30 countries), and e-Paket (domestic e-commerce delivery). Financial services encompass domestic and international money transfers (including Moneygram), while additional offerings include customs clearance, Telepost, postal box rentals, philatelic services, advertising (direct mail, addressless delivery, publications), logistics, food vouchers, electronic vignettes, postal code databases, and holiday facilities. The company also provides euro exchange services as part of Bulgaria's euro adoption.

Differentiator

Problem solved

Functional benefit

Brands

• BULPOST: Domestic courier service launched in 1991 - the first courier service in Bulgaria
• EMS Булпост
• ИНТЕРКОНЕКТ
• е-Пакет
• Телепоща

Products and services

• Universal Postal Service (UPS) Government-mandated universal postal service including domestic and international letters, parcels, registered mail, printed matter, and postal money transfers. VAT-exempt under Bulgarian VAT law. Prices effective from January 1, 2026 for domestic letters.
• BULPOST (Domestic Courier) First courier service in Bulgaria, established in 1991. Provides same-day and next-day domestic delivery to over 1,100 locations across Bulgaria with real-time tracking and office-to-office or door-to-door options. Pricing from 1.97 to 11.50 EUR with express delivery surcharges and fragile/bulky parcel handling.
• EMS (Express Mail Service) - International Courier International courier service providing reliable and fast parcel delivery to 89 countries. Delivery times: 3-5 business days for European countries, 5-9 business days for non-European countries. Maximum weight 30 kg. Reachable via *6666 and 0700 19 666.
• INTERKONECT (Cross-border E-commerce Network) Joint postal network operated by International Post Corporation (IPC) providing cross-border e-commerce delivery to 30 countries with end-to-end tracking, competitive pricing, and insurance up to 450 EUR included. Maximum parcel weight 30kg. Includes online store integration for e-commerce platforms.
• e-Paket (Domestic E-commerce Delivery) E-commerce delivery service for parcels generated by electronic commerce within Bulgaria. Maximum weight 20 kg with office-to-office service including acceptance, processing, and delivery to postal stations. Includes declared value, cash on delivery, and SMS notification options.
• Domestic Money Transfers Express money transfers and bank account transfers within Bulgaria. Maximum transfer amount 3,000 EUR. Available with options for SMS notification, proof of delivery, and cash payout. Pricing 0.68-14.32 EUR based on amount.
• International Money Transfers (MoneyGram) International money transfer services including MoneyGram, available for sending money abroad and receiving international transfers at all Bulgarian Posts offices.
• Telepost (Telegraph Service) Telegraph service for transmitting messages within Bulgaria and internationally. First page and subsequent pages priced differently. Optional services include content verification and delivery notification.
• Customs Services Customs clearance services for international parcels including e-commerce purchases, non-commercial goods, and customs declaration preparation. Includes IOSS and Special Regime options. Pricing 1.53-18.41 EUR depending on shipment value.
• Postal Box Rental (Subscription PO Box) Annual rental of subscription postal boxes at postal stations. Available in large and small sizes with options for held at post office or PO box delivery. Includes key replacement service for damaged locks or lost keys.
• Philatelic Services Stamp catalog, philatelic product sales, philatelic shops and counters, and external trade in philatelic materials including collectible stamps.
• Direct Mail Advertising Addressless delivery of promotional materials including leaflets, brochures, and catalogs distributed to consumer addresses or postal stations.
• Logistics Services Transport services for non-palletized parcels (packages and bags) and palletized shipments. Door-to-door, office-to-door, door-to-office, and office-to-office options with pricing by weight or pallet.
• Food Vouchers Sale of food vouchers under Ordinance 7 and Ordinance 11 from the Tax and Social Insurance Procedure Code. Also available: BG POST Gift Vouchers and Social Benefits Vouchers for corporate employers.
• Electronic Vignettes Electronic toll vignettes for Bulgarian roads sold at postal stations for driver convenience.
• Postal Codes Database Sale and subscription of postal code database in electronic format. Available for entire country, Sofia city, multi-postal office cities, or all postal codes. Latin and Cyrillic versions available.
• Euro Exchange Service Exchange of banknotes and coins from Bulgarian levs to euro at postal stations. Up to 1,000 BGN per person per day free for the first six months. For amounts 1,000-10,000 BGN, advance request required (3-5 business days). Mandated by government decree for locations without bank branches; fees of 6.00-10.00 EUR apply from July 1, 2026.
• Printing and Production Production of postal stamps, polygraphic production, hybrid mail, digital printing, and personalized vignette stamps for business customers.
• Advertising in Publications Advertising services in Bulgarian Posts publications including catalog for newspaper and magazine subscriptions. Various placements: inner page, second/third cover, fourth cover.

Quantifiable outcome

• Delivery to 1100+ locations in Bulgaria within one business day via BULPOST courier
• +2 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability1 record

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• International Post Corporation (IPC)coreStrategic or Co-development PartnerBulgarian Posts participates in the INTERKONECT network operated by IPC, a joint postal network providing end-to-end cross-border parcel delivery with competitive pricing and full tracking. INTERKONECT serves e-commerce retailers and buyers with reliable transnational service.
• Universal Postal Union (UPU)coreStrategic or Co-development PartnerBulgarian Posts is a member of the Universal Postal Union, the specialized agency of the United Nations for postal services, enabling international postal cooperation and standards.
• European Association of Postal Operators (PostEurop)coreStrategic or Co-development PartnerBulgarian Posts is a member of PostEurop, the association representing European postal operators, promoting common interests and development of postal services in Europe.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• An Post: Ireland's state-owned national postal operator offering mail, parcel, financial, and government services. Comparable in size, ownership structure, and universal-service mandate within the EU.
• Hellenic Post (ELTA): Greece's national postal operator providing letter, parcel, courier, and financial services across a similar Balkan/EU footprint. Directly comparable in scale, business mix, and EU regulatory environment.
• Romanian Post (Poșta Română): Romania's state-owned national postal operator with overlapping product set (letters, parcels, EMS, money transfers, postal financial services). Closest peer given geographic proximity and shared regional characteristics.
• Poczta Polska: Poland's national postal operator offering universal postal services, courier, and financial products. Comparable in CEE/EU scale and central-EU transition context.

Regional players

• Econt: Bulgarian private courier and logistics company with strong domestic parcel and e-commerce presence. Direct competitor in Bulgarian last-mile delivery and a key benchmark for digital/customer-experience capabilities.
• Speedy (Bulgaria): Bulgaria's largest private domestic courier, directly competing with BULPOST in the domestic parcel and e-commerce delivery market. Relevant for assessing Bulgarian Posts' competitive position at home.

Broad incumbents

• PostNL: Dutch national postal operator with diversified postal, parcel, and e-commerce logistics business. Comparable in product portfolio breadth and European scope, though significantly larger and more digitized.
• Deutsche Post DHL Group: Germany's national postal operator and global logistics integrator with Deutsche Post (mail) and DHL (parcel/express). Functions as both a national-postal benchmark and a direct competitor via DHL Express in Bulgaria.
• CTT – Correios de Portugal: Portugal's national postal operator with mail, express, and financial services. Comparable as a state-linked postal operator in the EU with a similar universal-service mandate.
• Royal Mail (IDS / PostNL UK): UK's universal postal service provider operating letters and parcels. Comparable in universal-service obligation and product mix, though operating in a more mature digital-substitution market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/BulgarianPost1879
• LinkedInlinkedin.com/company/97928454/admin/feed/posts
• Instagraminstagram.com/bulgarianpost1879

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bulgarian posts