What Econt Express does

Econt Express AD (Еконт Експрес АД) is a Bulgarian joint-stock courier and postal services company headquartered in Ruse, Bulgaria, founded in 1933 and operating under a universal postal services license from Bulgarian authorities. The company runs a network of more than 550 offices across Bulgaria, including over 220 cargo offices for pallet and heavy shipments, supported by 24/7 Econtomat automated parcel lockers, courier door-to-door pickup, and an Econt Drive vehicle-based dispatch option. Through a partner office model, Econt also historically extended services into Romania, Greece, and Cyprus, though from 1 July 2026 international deliveries are being transitioned to partners DHL Express (Greece) and Econt For You (Romania), with Econt offices thereafter functioning only as acceptance points.

The company's core technology is a proprietary logistics management stack anchored by the e-Econt virtual client cabinet, the Econt App (iOS, Android, Huawei AppGallery), the Econt Hub B2B integration platform, and the "Delivery with Econt" (Достави с Еконт) platform with native modules for Shopify, WooCommerce, OpenCart, and PrestaShop plus a developer-facing Service Catalog API. Payment and settlement layers include Econt Pay (Visa/MasterCard-backed card payments with funds reserved at order and charged only on delivery acceptance), the ecoints digital wallet (owned by Econt Financial Services OOD, with double-discount COD pricing, peer-to-peer transfers, and claim refund payouts), and a road-conditions fee indexed monthly to fuel and toll costs. Customer service is partially automated through ENA, an AI assistant accessible via Viber.

Econt monetizes across nine streams: courier services (documents up to 0.5 kg, parcels up to 50 kg, non-palletized up to 1000 kg), postal services (letters up to 2 kg, parcels up to 20 kg), cargo services (palletized and 1–10 ton non-palletized), cash-on-delivery (3.16% for cash, 1.58% for electronic), declared-value insurance (0.32% of declared value), international deliveries (being transitioned out), ancillary fees (SMS notifications 0.11 EUR, exact-time delivery 1.74–3.64 EUR, Saturday delivery 1.74 EUR, refrigeration, packaging), and the usage-based road conditions fee. GTM mixes direct-to-consumer physical/digital channels (550+ offices, app, e-Econt, Econtomat, Econt Drive), an API-first e-commerce integration tier, and a channel-partner office network. Customer segmentation is horizontal, addressing individuals, online merchants, wholesalers/importers, banks/institutions, and lawyers/accountants, with no named enterprise anchor customers disclosed in the data.

Name

Econt Express

Legal name

Еконт Експрес АД (Econt Express AD)

Website

https://econt.com

Company type

Private

Founded year

1933

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Econt Express AD is a Bulgarian courier and postal services company operating 550+ offices nationwide, providing document, parcel, and cargo (1–10 ton) delivery, Econtomat lockers, and integrated payment and e-commerce-integration solutions to consumers, online merchants, wholesalers, and institutions.

Ownership category

akta.pro rank

Product category

Logistics Services

NAICS

Couriers and Express Delivery Services (492110), Couriers and Express Delivery Services (4921), Couriers and Express Delivery Services (49211), Support Activities for Transportation (488)

SIC

Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

E-commerce Express (Fast/Next-Day for Online Retailers) (TLAAABAF)

akta.pro secondary industries

Parcel Shipping, Labeling & Rate Shopping Platforms (CRAFAMAF), Automated / Robotics-Enabled Fulfillment Centers (AS/RS, AMRs, Goods-to-Person) (TLALADAL)

Keywords

• Courier services
• Postal services
• Last-mile delivery
• Parcel delivery
• Cash on delivery

Headquarters

HQ city

Ruse

HQ country

Bulgaria

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Courier Services: Express courier services for document, parcel, and non-palletized shipments within Bulgaria. Revenue generated per shipment based on weight, dimensions, and delivery method (door-to-door, office-to-office, office-to-door, door-to-office).
2. Postal Services: Postal letters and parcels delivered to over 550 offices in Bulgaria. Revenue per service based on weight and service type.
3. Cargo Services: Heavy and oversized shipments including palletized and non-palletized cargo from 1 to 10 tons. Additional revenue from pallet rental, packaging materials, and specialized handling.
4. International Services: Cross-border deliveries to/from Romania, Greece, and Cyprus. As of July 1, 2026, international services are being transitioned to partners DHL Express (Greece) and Econt For You (Romania).
5. Cash on Delivery (Наложен платеж): Percentage fee on transaction value collected (3.16% for cash payments, 1.58% for electronic payments). Enables remote purchasing with payment upon receipt.
6. Declared Value Insurance (Обявена стойност): 0.32% of declared shipment value, covering liability for damage, loss, or theft up to 10,000 BGN limit.
7. Additional Services: SMS notifications, return receipts, time-specified delivery, Saturday delivery, refrigeration transport, special packaging, motorcycle stand rental, two-way shipments, and more.
8. Road Conditions Fee: Variable monthly fee (9.00% for Bulgaria, 10.00% for Romania and Greece as of June 2026) based on fuel prices, toll fees, and road infrastructure conditions.
9. Econtomat Services: 24/7 automated parcel machines with discounts for automated shipments (10% base discount, 50% discount for same Econtomat send/receive).

Pricing tiers

Go-to-market motion3 records

Distribution channels9 records

Marketing channels7 records

Core offering

Econt Express is a Bulgarian courier and postal services company that provides express parcel, document, cargo, and palletized delivery across a network of 550+ offices and 220+ cargo offices. Its core services include courier delivery (next-business-day to offices, by 18:00 to addresses), postal services (letters and parcels), heavy cargo up to 10 tons, cash-on-delivery, declared-value insurance, and international deliveries via partner networks. The offering is supported by an integrated digital ecosystem: e-Econt online cabinet, Econt mobile app, Econtomat 24/7 parcel lockers, Econt drive-through service, EcontPay card payments, ecoints digital wallet, and native integrations with Shopify, WooCommerce, OpenCart, and PrestaShop.

Product overview

Econt Express is a Bulgarian courier and postal services company operating a network of over 550 offices across Bulgaria, with additional presence in Romania, Greece, and Cyprus. The company offers an integrated portfolio of logistics services built around a digital platform that includes the Econt App (mobile application for shipment management), e-Econt (online client portal), Econtomat (24/7 automated parcel lockers), Econt drive (drive-through service), and Econt hub (B2B integration platform). Payment solutions include EcontPay (secure card payments) and ecoints digital wallet. The core service offering encompasses courier services (document, package, and cargo delivery), postal services, cargo/freight services, and international deliveries. Additional logistics services include Fulfillment, Purchase with Courier, Barter, Triangle Logistics, Quick Reception, and Postal Money Transfer. Business integrations are available for Shopify, WooCommerce, OpenCart, and PrestaShop through the Delivery with Econt platform. The company was established as Econt Express AD with headquarters in Ruse, Bulgaria.

Differentiator

Problem solved

Functional benefit

Brands

• Econt Express: Main brand for courier and express delivery services
• Еконтомат (Econtomat)
• Econt Drive
• Econt Pay
• ecoints
• Econt hub
• e-Econt
• Достави с Еконт (Deliver with Econt)

Products and services

• Courier Services
• Postal Services
• Cargo Services
• International Services
• Econtomat
• Econt Drive
• ecoints Digital Wallet
• EcontPay
• Delivery with Econt (Достави с Еконт)
• Fulfillment Services
• Postal Money Transfer
• Cash on Delivery (Наложен платеж)
• Purchase with Courier (Купи с куриер)
• Barter Services
• Triangle Logistics
• Quick Reception
• Administrative Services

Quantifiable outcome

• Next business day delivery to all locations with Econt offices
• +3 more outcomes

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature8 records

Partnerships

Six partnerships are on record, tiered core and minor.

• DHL ExpresscoreChannel Partner/ Reseller/ Distributor · 1 July 2026Global logistics partner taking over Greece international shipments from July 1, 2026. Econt offices remain as sending points for pre-paid shipments. DHL handles full delivery operations between Bulgaria and Greece with their own tariffs and conditions.
• Econt For YoucoreChannel Partner/ Reseller/ Distributor · 1 July 2026Independent logistics partner taking over Romania international shipments from July 1, 2026. Fully independent company from Econt, determining their own terms and service methods while maintaining the same tariffs for international shipments. Econt offices act only as acceptance and handover points.
• ShopifycoreTechnology or IntegrationEcont offers native Shopify app integration through 'Delivery with Econt' module. Online stores on Shopify platform can connect with 6-step setup process, managing shipments with single click. Available across all Shopify plan types.
• WooCommercecoreTechnology or IntegrationEcont provides integration module for WooCommerce version 3.2+ through installation instructions documentation, enabling WordPress-based e-commerce stores to connect with Econt delivery services.
• Developer Integration (Service Catalog)coreTechnology or IntegrationEcont provides Service Catalog API for developers to integrate custom websites with 'Deliver with Econt' platform, enabling programmatic shipment management for non-standard e-commerce platforms.
• Еконт Фондация (Econt Foundation)minorStrategic or Co-development PartnerCorporate foundation supporting educational and social initiatives, including robotics courses for children in Ruse (35 children aged 5-12 participated in free robotics course at Children's Palace).

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• GLS (General Logistics Systems): Pan-European parcel network operating in Bulgaria; competes in B2B parcel and e-commerce shipping with continental scale and standardized tracking — broader incumbent offering in the same product category.
• DHL Express Bulgaria: Global integrator that just took over Econt's Greece international corridor (effective July 2026); competes in Bulgarian cross-border B2B express and increasingly in domestic premium segments — represents the broader incumbent threat Econt is conceding ground to.
• FedEx / TNT (TFI International): Global integrators serving Bulgarian international e-commerce shippers from the demand side; relevant incumbents whose continued investment in CEE corridors frames the competitive ceiling on domestic-only operators like Econt.

Direct peers

• Bulgarian Posts (Bulgarski poshti): State-owned universal postal service operator in Bulgaria with nationwide office network — competes directly with Econt's postal services and holds competing universal postal license, making it the primary regulated alternative.
• Speedy (Speedy AD): Bulgaria's largest domestic courier competitor, offering parcel, pallet, and express delivery with a similar office-based access network and e-commerce integrations — the closest like-for-like comp to Econt in Bulgaria.
• Transpress: Bulgarian courier with nationwide parcel and document delivery network; smaller than Econt but operates overlapping services and offers another like-for-like benchmark on domestic share.

Emerging players

• InPost: European parcel-locker leader with expanding CEE presence; competes most directly with Econtomat as a next-generation automated-network model and a template for how locker density can reshape last-mile economics.
• Packeta (Zásilkovna): Central European parcel locker and pick-up point network with strong CEE footprint; comparable to Econt on hybrid locker/office model and direct competition potential as cross-border CEE e-commerce grows.

Regional players

• Sameday (Sameday courier / eMAG logistics arm): Major Romanian courier and parcel-locker operator, owned within the eMAG/Dante International group, with growing cross-border activity into Bulgaria — a regional scale player whose parcel-locker model competes with Econtomat.
• Meest Group: CEE-focused parcel and e-commerce logistics operator serving Ukraine, Moldova, and the Balkans; relevant peer as a regional player with cross-border parcel capabilities into Bulgaria and comparable emerging-market logistics playbook.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/econt
• Xx.com/econtexpressltd
• Facebookfacebook.com/EcontExpress
• LinkedInlinkedin.com/company/econt-express-ltd.

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Econt Express