What Gardner Health Services does

Gardner Health Services, legally Gardner Family Health Network, Inc., is a 501(c)(3) nonprofit Federally Qualified Health Center (EIN 94-1743078) founded in 1967 in Alviso, California. The organization provides comprehensive primary and specialty healthcare across multiple sites in San Jose, serving approximately 46,000+ residents across Santa Clara and San Mateo counties (with one source citing over 60,000 people served). Patient segments span adults, children, uninsured and underinsured individuals, homeless individuals, Mexican farmworker communities, and people with mental health and substance use needs. Bilingual and multilingual service delivery covers English, Spanish, and Vietnamese.

The clinical platform spans Family Practice, Pediatrics, Internal Medicine, Women's Health/OBGYN, Podiatry, Chiropractic, Optometry, Dental, Behavioral Health (including specialty Adult and Youth programs), Pharmacy, WIC, Substance Use, and a Homeless Project. The July 2019 consolidation of Gardner Family Health Network, Inc. and Gardner Family Care Corporation unified governance and service delivery. Technology stack is built on Epic's cloud-based Electronic Health Record system with the MyChart patient portal, delivered through OCHIN. The G-CARES framework — adapted from UCLA's CICARE model — codifies a six-step patient interaction protocol across all touchpoints.

Revenue mechanics rely on a mixed payer model: Medi-Cal, Medi-Cal for Kids & Teens, Medi-Cal Access Program, Medicare, PPO, the Primary Care Access Program, Every Woman Counts, California Family PACT, plus a Sliding Fee Discount Program for self-pay patients based on income and family size. Capital is supplemented by HHS Section 330 funding (consistent with FQHC status), FTCA malpractice coverage, philanthropic donations, and targeted grants (e.g., El Camino Health community benefit grants for FY2024 and FY2026). The organization is independent (no parent), board-governed, and is neither venture-backed nor PE-owned. No public financials are disclosed in the input; audited statements and IRS Form 990 are hosted on the corporate website.

Name

Gardner Health Services

Legal name

Gardner Family Health Network, Inc.

Website

https://gardnerhealthservices.org

Company type

Private

Founded year

1967

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Gardner Health Services is a 501(c)(3) Federally Qualified Health Center founded in 1967 that provides comprehensive primary, dental, behavioral, and specialty care to underserved communities across Santa Clara and San Mateo counties in California, serving 46,000+ residents.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (6211), Other Ambulatory Health Care Services (6219)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industries

Hospitals, Clinics & Charitable Healthcare Providers (BPAGACAB), Community-Based Preventive & Health Promotion Clinics (HLAFAGAO)

Keywords

• Community health center
• Federally qualified health center
• Primary care services
• Integrated behavioral health
• Sliding fee healthcare

Headquarters

HQ city

San Jose

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Pricing tiers

Distribution channels2 records

Marketing channels4 records

Core offering

Gardner Health Services is a Federally Qualified Health Center that delivers comprehensive primary medical, dental, optometry, behavioral health, pharmacy, WIC nutrition, substance use, and homeless outreach services through multiple community health center locations in San Jose, California. Care is offered on a sliding-fee basis to low-income and uninsured patients and is coordinated across specialties via the Epic EHR and MyChart patient portal.

Product overview

Gardner Health Services operates as a Federally Qualified Health Center (FQHC) offering comprehensive healthcare services through a multi-facility network. The organization's service portfolio spans primary medical care (Family Practice, Pediatrics, Internal Medicine, Women's Health/OBGYN, Podiatry, Chiropractic), dental care, optometry, behavioral health (including specialty programs for adults and youth), pharmacy, and community support programs (WIC, Homeless Project, Substance Use, Drinking Driver Program). These services are connected through Epic's MyChart patient portal, which provides patients online access to manage appointments, prescriptions, lab results, and provider communications. The G-CARES service model standardizes patient interactions across all touchpoints.

Differentiator

Problem solved

Functional benefit

Brands

• G-CARES: Evidence-based patient interaction framework based on UCLA's CICARE, creating a standard process for interactions with patients, families, and colleagues. Stands for Greet with Compassion, Communicate with Teamwork, Ask with Discovery, Respond with Dignity and Respect, Exit with Excellence, Support with Integrity and Hope.

Products and services

• Medical Services Comprehensive primary and specialty medical care including Family Practice, Pediatrics, Internal Medicine, Women's Health/OBGYN, Podiatry, and Chiropractic services for adults and children in Santa Clara and San Mateo counties.
• Dental Services Comprehensive dental care services including preventive, restorative, and routine dental treatment delivered at multiple Gardner health center locations.
• Optometry Services Vision care and eye health services including eye exams and related optometric care for community patients.
• Behavioral Health Services Mental health and counseling services including general behavioral health and specialty programs for adults and youth, integrated with primary care.
• Specialty Behavioral Health Programs Specialized mental health programs including dedicated Adult Programs and Youth Programs designed for higher-acuity behavioral health needs.
• Pharmacy Services On-site pharmacy services for filling and refilling prescription medications as part of integrated care delivery.
• Women, Infants & Children (WIC) Program Federal Women, Infants, and Children nutrition and health support program serving low-income pregnant women, new mothers, infants, and children up to age five.
• Homeless Project Healthcare services and support for individuals experiencing homelessness, including outreach, shelter-based care, and housing support linkages.
• Substance Use Services Treatment and support services for substance use disorders, including counseling and recovery-oriented care.
• Drinking Driver Program Education and treatment program for individuals convicted of driving under the influence (DUI), typically court-referred.
• Gardner Alum Rock Health Center Multi-service health center offering Family Practice, Dental, Chiropractic, and Mental Health services at a single East San Jose location.

Quantifiable outcome

• Serving over 46,000 residents across Santa Clara and San Mateo counties

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature1 record

Partnerships

Two partnerships are on record, tiered core.

• Stanford University School of MedicinecoreStrategic or Co-development PartnerHistorical partnership from 1967 when Stanford medical students helped establish the original Alviso Family Health Center. Stanford faculty and students contributed to founding both the Alviso and Gardner community health centers.
• Epic Systems CorporationcoreTechnology or IntegrationEpic provides cloud-based Electronic Health Record (EHR) system and MyChart patient portal. Epic is used nationally and internationally by renowned health organizations. Gardner uses Epic for patient engagement and facilitating remote care.

Scale indicators2 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Santa Clara Valley Healthcare (Valley Health Center): County-run FQHC-equivalent system operating primary care, dental, behavioral health, and pharmacy clinics across Santa Clara County. Directly competes with Gardner for Medi-Cal patients and uninsured residents in the same geographic market.
• Asian Americans for Community Involvement (AACI): San Jose-based nonprofit community health organization providing primary care, behavioral health, and wellness services to underserved Asian and immigrant populations. Comparable FQHC-like service mix, trilingual/multilingual capability, and patient demographic focus.
• Bay Area Community Health (BACH): Federally Qualified Health Center serving Santa Clara and southern Alameda counties with primary care, dental, behavioral health, and pharmacy. Directly competes with Gardner in the same South Bay geography with overlapping Medi-Cal and uninsured patient mix.
• CommuniCare Health Centers: California-based FQHC network providing primary care, dental, behavioral health, and substance use services to underserved populations. Comparable nonprofit community health center operating model and integrated services portfolio.
• La Maestra Community Health Centers: Federally Qualified Health Center operating primary care, dental, behavioral health, and social services across San Diego and Southern California. Comparable trilingual (English/Spanish) service model, FQHC funding, and underserved-population focus.
• Gardner Packard Children's Health Center: Wholly-owned subsidiary of Gardner Health Services providing pediatric care. Internal peer; comparable pediatric FQHC-style delivery model within the same organization.

Emerging players

• Planned Parenthood Mar Monte: California nonprofit affiliate operating primary care, reproductive health, and behavioral health services across the Bay Area and Central Valley. Partial overlap with Gardner on community-based primary care delivery for underserved populations.

Broad incumbents

• El Camino Health: Major nonprofit hospital system serving the South Bay, with growing primary care and community health footprint. Overlaps with Gardner on community benefit grants and primary care access, though operates at a much larger acute-care scale.
• Stanford Health Care: Major academic health system with deep community health investments and historical partnership ties to Gardner (since its 1967 founding). Overlaps with Gardner on primary care access and Medicaid contracting, though operates at vastly larger scale.

Others

• OCHIN: Health center-controlled network that provides Epic EHR infrastructure and population-health tooling to Gardner and many peer FQHCs. Enabling technology partner rather than direct competitor, but central to how Gardner and its peers operate.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/gardner4health
• YouTubeyoutube.com/channel/UCSEticy8xEFff9Lqr85JaHw
• Facebookfacebook.com/gardnerhealthservices
• LinkedInlinkedin.com/company/gardner-health-services
• Instagraminstagram.com/gardner_health_services

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gardner Health Services