Ward
Ward North American is a San Antonio-based moving, storage, and relocation company serving residential, commercial, corporate, and military customers across Texas as the highest-quality agent of North American Van Lines.
- Company typePrivate
- Founded1976
- HeadquartersSan Antonio, United States
- Headcount501–1,000
- GTM typeB2B and B2C
- OfferingServices
What Ward does
Ward North American is a Texas-headquartered moving, storage, and relocation services company founded in 1976 and headquartered in San Antonio. It operates as the highest-quality agent of North American Van Lines, granting access to a global network spanning more than 175 countries. The company serves residential households, commercial enterprises, and corporate clients across residential local and long-distance moves, international relocations, commercial FF&E and equipment relocations, corporate employee relocation management, military moves, and specialized handling for high-value items including pianos, antiques, fine art, pool tables, medical and lab equipment, IT equipment, and trade show exhibits.
The service portfolio is supported by an operational technology stack that includes WARD Smart Tracker (a warehouse inventory and management system providing real-time shipment status and secure reporting for commercial projects), an Electronic Tracking System for stored goods, and a specialized fleet equipped with flat floors, air ride suspension trailers, lift gates, climate control, and antistatic padding. Six warehouses across Austin, Dallas, Houston, and San Antonio provide more than 260,000 square feet of climate-controlled, secured storage. Ward University, the company's on-site training facility, certifies moving crews, with all personnel subject to background checks and drug testing.
Ward generates revenue through quote-based one-time transactional moves (residential, commercial, specialized), subscription-style storage contracts, and professional services for corporate relocation management. Acquisition is sales-led via dedicated Move Managers, website quote forms, and direct phone contact, with geographic coverage concentrated across four Texas metropolitan regions (San Antonio, Austin, Dallas/Fort Worth, Houston) and international reach delivered through the North American Van Lines network. The company has received consecutive North American Van Lines Agent of the Year awards in 2022 and 2023 and holds ProMover certification with the American Moving & Storage Association.
Ward firmographics
Firmographics- Name
- Ward
- Legal name
- Ward North American
- Website
- https://wardnorthamerican.com
- Company type
- Private
- Founded year
- 1976
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Ward North American is a San Antonio-based moving, storage, and relocation company serving residential, commercial, corporate, and military customers across Texas as the highest-quality agent of North American Van Lines.
- Ownership category
- akta.pro rank
Ward industry classification
Industry- Product category
- Moving and Relocation Services
- NAICS
- Truck, Utility Trailer, and RV (Recreational Vehicle) Rental and Leasing (532120)
- SIC
- Trucking & Courier Services (No Air) (4210), Public Warehousing & Storage (4220)
- akta.pro primary industry
- Regional Hub / National Hub Distribution Centers (Multi-node Network Hubs) (TLALAEAN)
Keywords
Where Ward is headquartered
LocationHeadquarters
- HQ city
- San Antonio
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Ward business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Residential Moving Services: Full-service household relocation including packing, loading, transport, and unpacking for individuals and families moving locally, cross-country, or internationally
- Commercial Moving Services: Business relocation services for offices, hotels, hospitals, warehouses including project management, furniture installation, and third-party services
- Corporate Relocation Services: Employee relocation management including benefits counseling, pre-move planning, scheduling, and quality assurance for companies transferring personnel
- Storage and Warehousing: Short and long-term household and commercial storage in climate-controlled, secured facilities with electronic tracking
- Specialized Moving Services: High-value item relocation including pianos, antiques, fine art, pool tables, medical equipment, IT equipment, and trade show exhibits
- Packing Materials and Services: Full-service packing, custom crating, fragile-only packing, and packing material sales
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Custom quote-based pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Ward product offering
Product offeringCore offering
Ward North American is a Texas-based moving and storage company operating as the highest-quality agent for North American Van Lines. It sells full-service residential moving (local, long-distance, international, military, apartment), commercial relocation (offices, hotels, hospitals, restaurants, warehouses), corporate employee relocation management, and specialty item transport (pianos, antiques, fine art, medical/lab/IT equipment, trade shows). The company also operates six Texas warehouses providing over 260,000 square feet of climate-controlled storage.
Product overview
Ward North American is a moving and relocation services company operating as an agent for North American Van Lines since 1976. The company offers a comprehensive portfolio of moving services organized into residential moving (local, long-distance, international), commercial moving (offices, hotels, restaurants, warehouses), and corporate relocation management. Specialized services include antique/piano/fine art moving, pool table moving, medical/lab equipment moving, IT/computer equipment moving, trade show moving, and hospital moving. The company operates six warehouses across Texas with over 260,000 square feet of storage space. Key technology offerings include WARD Smart Tracker for warehouse inventory management. The service portfolio is unified under the Ward North American brand with Ward University providing internal training for all moving personnel.
Differentiator
Problem solved
Functional benefit
Products and services
- Residential Moving Services Full-service residential moving for individuals and families including local, long-distance interstate, international relocation, packing, custom crating, fragile-only packing, and vehicle shipping.
- Commercial Moving Services
Quantifiable outcome
- 4.7 rating on Google based on 1018 reviews
- +2 more outcomes
Companies that use Ward
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles4 records
Ward technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Ward partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- North American Van LinescoreWard North American operates as the highest-quality agent for North American Van Lines, providing access to their global network of movers in 175+ countries. This partnership enables international moving services while Ward maintains local Texas operations. The relationship spans 40+ years, with Ward recognized as Agent of the Year multiple times (2022, 2023).
- Gary Sinise FoundationminorOfficial moving partner for the Gary Sinise Foundation, supporting and honoring wounded combat veterans by transporting furniture and appliances to Smart Home recipients at no cost. This represents community service and corporate social responsibility partnership.
- Move For HungerminorPartnership with Move For Hunger to address food insecurity. Moving services support hunger relief efforts during relocations.
- Habitat for Humanity (Global Service Force)minorPartnership with Habitat for Humanity through their Global Service Force program, supporting community service and charitable moving services.
Scale indicators6 records
Recent moves5 records
Expansion highlights5 records
Ward competitors and assessment
Company assessmentBroad incumbents
- North American Van Lines: Parent brand and van line network operator that Ward represents as an agent. Operates the 175+ country network that enables Ward's interstate and international moves; broader portfolio covers the entire US while Ward is Texas-only.
- PODS: Portable storage and moving container company serving residential and commercial customers nationally. Adjacent competitor to Ward's storage and residential moving services, with a different self-service delivery model.
Direct peers
- United Van Lines: Competing national van line with an analogous agent-network model serving residential and corporate customers across the US. Directly comparable to Ward's NAVL-agent operating model and customer segments.
- Allied Van Lines: National moving company with agent network model offering residential, commercial, and corporate relocation services. Closest like-for-like competitor to Ward's NAVL-affiliated service portfolio.
- Mayflower Transit: National van line operating the same agent-based model for household goods, commercial relocations, and corporate moves. Directly comparable network structure and customer set to Ward's NAVL agency.
- Atlas Van Lines: National van line with agent network serving residential and commercial moving, including specialty and international relocations. Operates the same agency-relationship business model that defines Ward.
- Suddath: Corporate relocation and commercial logistics specialist with national footprint offering workforce mobility, commercial moving, and specialized transport. Comparable to Ward's corporate relocation and commercial moving verticals.
Regional players
- Beltmann Relocation Group: Regional moving and storage company with agent-network affiliations serving multiple US metros. Comparable service mix of residential, commercial, and storage, focused on different geographies than Ward's Texas concentration.
- All My Sons Moving & Storage: Regional residential and commercial mover with multiple US locations. Comparable full-service moving offering though primarily residential-focused; competes in some of Ward's Texas metros.
Emerging players
- College Hunks Hauling Junk & Moving: National franchise offering residential moving, junk hauling, and labor services with strong digital booking experience. Represents the digital-native, branded national model contrasting with Ward's traditional agent-led approach.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Ward social profiles
Digital presenceWard financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ward leadership team
Management profileNumber of profiles
Ward funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ward M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ward
What does Ward do?
Ward North American is a Texas-based moving and storage company operating as the highest-quality agent for North American Van Lines. It sells full-service residential moving (local, long-distance, international, military, apartment), commercial relocation (offices, hotels, hospitals, restaurants, warehouses), corporate employee relocation management, and specialty item transport (pianos, antiques, fine art, medical/lab/IT equipment, trade shows). The company also operates six Texas warehouses providing over 260,000 square feet of climate-controlled storage.
Is Ward a public or private company?
Ward is a private company. It is classified as unknown and is currently operating.
When was Ward founded?
Ward was founded in 1976. It employs 501 to 1,000 people.
Where is Ward based?
Ward is headquartered in San Antonio, United States, in the North America region.
How does Ward make money?
Six revenue lines are on record. Residential Moving Services are the primary driver. The others are commercial Moving Services, corporate Relocation Services, storage and Warehousing, specialized Moving Services and packing Materials and Services.
Who are Ward's main competitors?
Broad incumbents on record are North American Van Lines and PODS. Direct peers are United Van Lines, Allied Van Lines, Mayflower Transit, Atlas Van Lines and Suddath. Regional players are Beltmann Relocation Group and All My Sons Moving & Storage. College Hunks Hauling Junk & Moving is listed as an emerging player.
Does Ward have an API?
No public API is recorded for Ward.
What industry is Ward in?
Ward's product category is Moving and Relocation Services. Its primary akta.pro industry code is TLALAEAN, Regional Hub / National Hub Distribution Centers (Multi-node Network Hubs). Its NAICS code is 532120 and its SIC code is 4210.