What VTX Telecom AG does

VTX Telecom AG (legal entity VTX Services SA) is a privately held Swiss telecommunications operator headquartered in Pully (Lausanne metropolitan area), serving Swiss residential and business customers since 1986. The company operates a national footprint of branches, runs infrastructure from Swiss data centers in Lausanne and Basel, and employs 51-100 staff. Its core offering spans fiber-optic (FTTH) and DSL internet, fixed-line telephony, mobile services (resold via the Salt network with 5G reaching 99.9% of the Swiss population), IPTV (VTX TV with the VTX TV Box decoder), and a comprehensive web hosting and IT services suite anchored by VTX Webpack (Linux/Windows shared hosting using MariaDB 10.5, Apache/Nginx, Plesk Obsidian), with supporting products in dedicated servers, virtual PBX (VoIP cloud telephony), colocation (VTX Housing), Hosted Exchange, online backup, and domain name registration (managing 20,000+ domains).

The business model is subscription-based recurring revenue across consumer and SME segments, with bundled triple-play packages starting at CHF 69/month, mobile plans from CHF 9.95/month, and web hosting from CHF 120/year. Distribution is a hybrid of online self-service, named personal customer advisors reachable through a free 0800 hotline, and a partner/installer portal, with B2B activity routed through a separate brand, Celeste (celeste.ch), following the 2024 segmentation of residential and business customers. Cybersecurity for SMEs (added 2023, with a dedicated hotline +41 58 317 77 78) is the most recent product extension. Compliance is self-attested for GDPR and the Swiss nLPD; no third-party audits or external investor backing are documented in the source material.

Name

VTX Telecom AG

Legal name

VTX Services SA

Website

https://vtx.ch

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

51–100 employees

Short description

VTX Telecom AG (founded 1986, Pully, Switzerland) is a privately held national telecom operator serving Swiss residential and SME customers with fiber internet, fixed/mobile telephony, IPTV, web hosting, and domain services under the VTX and Celeste brands.

Ownership category

akta.pro rank

Headquarters

HQ city

Pully

HQ country

Switzerland

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Internet Services: Subscription-based residential internet services including fiber optic (FTTH) connections with bundled telephony and TV options. Revenue generated through monthly subscriptions with various speed tiers.
2. Mobile Services: Mobile subscriptions including voice, data, and 5G access. Plans range from basic data-only SIM cards to unlimited data packages.
3. TV Services: VTX TV subscription service for IPTV streaming with TV box rental or purchase options.
4. Domain Registration: Domain name registration and renewal services. CHF 15/year for .ch/.li domains, CHF 49 for popular international extensions. The company manages over 20,000 domain names.
5. Web Hosting (Webpack): Annual subscription web hosting services with Linux (120 CHF/year) or Windows platforms, including SSL certificates, email accounts, databases, and management interfaces.
6. Business Telecommunications: Business-focused telecommunications services through separate Celeste brand, including cloud telephony, dedicated internet connections, and managed services for commercial clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

VTX Telecom AG is a Swiss national telecommunications operator providing residential and business customers with internet (FTTH fiber), fixed-line VoIP telephony, IPTV streaming, mobile subscriptions (via Salt's 5G network), web hosting (Linux/Windows), domain registration, email, and cloud/colocation services. Following a 2024 segmentation, residential services are sold under the VTX brand while business services are offered under the separate Celeste brand.

Product overview

VTX Telecom AG is a Swiss telecommunications operator (founded 1986) offering a diversified portfolio of telecom and IT services for both residential and business customers. Residential services are offered under the VTX.CH brand, while business/corporate services are organized under the CELESTE.CH brand following the 2024 segmentation. The product portfolio centers on internet connectivity (fiber/FTTH and DSL), fixed-line telephony (VoIP/Virtual PBX), mobile services (voice and data plans), IP television (VTX TV with VTX TV Box hardware decoder), and a comprehensive suite of hosting/IT services anchored by VTX Webpack (available in Linux and Windows variants). Supporting services include domain name registration, SSL certificates (Let's Encrypt), hosted email (IMAP/POP3/SMTP + Hosted Exchange), SMS Gateway, fax (email-to-fax), dedicated servers, online backup, data center housing, virtual web servers, cloud services (VTX Business Cloud), redundancy, cybersecurity (VTX Secure PC), file sharing (VTX Easy Share), and mobile data roaming (VTX Mobile Europe Data). The products are primarily delivered through the VTX Kiosk customer portal, with infrastructure hosted in Swiss data centers (Lausanne and Basel).

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 5G network reaches 99.9% of Swiss population
• +2 more outcomes

Named customers8 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• CelestecoreTechnology or IntegrationCeleste is the commercial/business brand of the VTX group, serving enterprise customers with dedicated telecommunications solutions. The two brands operate from the same parent company but target different customer segments - Celeste for business customers and VTX for residential customers.
• Paléo Festival NyonminorOthersVTX sponsors the Paléo Festival in Nyon, one of Switzerland's largest music festivals, as part of its commitment to Swiss cultural events and local visibility.
• Swiss Indoors BaselminorOthersVTX is a partner of Swiss Indoors Basel tennis tournament, demonstrating commitment to Swiss sports sponsorship and brand visibility.
• Salt (Mobile Network Partner)coreTechnology or IntegrationSalt is the mobile network partner for VTX Mobile services. VTX resells mobile services using Salt's network infrastructure, with 5G coverage reaching 99.9% of Swiss population.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Yallo: Swiss MVNO and triple-play provider (Sunrise network) targeting price-conscious residential customers with mobile, internet and TV bundles — directly comparable to VTX's positioning.
• M-Budget Mobile: Migros-owned Swiss MVNO offering low-cost mobile and bundled telecom services to Swiss households, competing with VTX Mobile's entry-level price points.
• iWay: Swiss internet, telephony, mobile and hosting provider serving both residential and SME customers with bundled services — closely comparable to VTX's portfolio and customer segments.
• Sunrise: Second-largest full-service Swiss telecom operator offering fiber internet, mobile, TV and landline telephony to both residential and business customers — the closest head-to-head competitor to VTX's full bundle.
• Salt: Swiss mobile network operator that is both VTX's mobile wholesale partner (Salt network powers VTX Mobile) and a direct retail competitor offering mobile, fiber internet and TV bundles to Swiss consumers.
• Init7: Independent Swiss fiber internet, hosting and colocation provider targeting technically demanding residential and SMB customers — overlaps VTX on FTTH, hosting and housing.
• green.ch: Swiss hosting, cloud, colocation and telecommunications provider serving SMBs and enterprises — competes with VTX across web hosting, cloud and business telecom lines.
• Wingo: Swisscom-owned low-cost Swiss brand offering mobile, internet and TV bundles — competes head-to-head with VTX on price-sensitive Swiss residential customers.
• Hostpoint: Leading Swiss web hosting, domain and email provider — directly comparable to VTX Webpack, domain registration and Hosted Exchange offerings for Swiss SMBs.

Broad incumbents

• Swisscom: Dominant Swiss incumbent carrier with the country's largest fiber and mobile footprint, full residential and enterprise telecom/cloud portfolios and significantly greater resources than VTX.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/VTX_Telecom

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VTX Telecom AG