Tic Business Consultants

What Tic Business Consultants does

TIC Business Consultants is a privately-held IT consulting firm founded in 1989 and headquartered in Andover, Massachusetts, serving small-to-large businesses across multiple industries in the Boston metropolitan area. The firm positions itself as a one-stop shop for IT consulting, project management, and managed services, with offerings spanning cloud migration to Microsoft Azure/Exchange/Office 365, proactive network monitoring and assessment, 24x7 technical support delivered on-site, remote, and via help desk, and IT project management and staff augmentation. TIC complements its own services with reseller and implementation partnerships across Microsoft 365 (E1/E3/E5 enterprise packages), VMware ESXi hypervisor, Duo Security multi-factor authentication, Exclaimer email signature management, and SonicWall cybersecurity advisories.

The business model is a mix of professional services (IT consulting and project-based engagements), recurring managed services (network monitoring, asset/lifecycle management, security management), and reseller/licensing revenue from partner products. Pricing is opaque and quote-based, with custom packages designed per client; the firm uses multi-year contracts and directs prospects to phone (617-884-1086) or web contact form. Go-to-market is sales-led and direct, relying on a Boston-area regional brand, an active cybersecurity-alert blog, email newsletters, and LinkedIn/X social media presence for top-of-funnel demand. No management team, headcount, revenue, funding, M&A, patents, certifications, or awards are disclosed in the input data, and the firm operates as an independent entity with no parent company or institutional investors identified.

Name

Tic Business Consultants

Legal name

TIC Business Consultants, Ltd

Website

https://ticbiz.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

TIC Business Consultants is a privately-held Boston-area IT consulting firm founded in 1989 that provides managed services, cloud migration, network monitoring, and 7x24 technical support to small and large businesses, reselling Microsoft 365, VMware, Duo Security, and Exclaimer solutions.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design Services (541512), Management Consulting Services (54161)

SIC

Services-Management Consulting Services (8742), Services-Engineering Services (8711)

akta.pro industry

PRIMARYBPAHAEAI

ERP, CRM & Enterprise Applications Consulting

Business & Public Services/Professional Services (Legal, Accounting, Consulting)/Technology & Digital Consulting

SECONDARYBPAHAIAH

Telecommunications & Network Engineering Consulting

Business & Public Services/Professional Services (Legal, Accounting, Consulting)/Engineering & Technical Consulting

SECONDARYBPAHAEAH

Digital Workplace & Collaboration Consulting

Business & Public Services/Professional Services (Legal, Accounting, Consulting)/Technology & Digital Consulting

Keywords

• Managed IT services
• Cloud migration services
• Network monitoring services
• IT consulting
• Technical support services

Headquarters

HQ city

North Andover

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. IT Consulting Services: Professional technology consulting services helping clients with planning, organizing and delineating responsibility for completion of information technology goals. Includes project management and technical staff augmentation.
2. Managed Services: Ongoing managed IT services including network monitoring, asset management, security management, and lifecycle management. Delivered as recurring service packages designed to meet client IT needs and budgets.
3. Technical Support: Technical support services available 7x24 through on-site, remote, and help desk delivery channels. Offered as part of managed services packages or standalone support.
4. VMware Solutions: Sale and implementation of VMware products including VMware ESXi hypervisor solutions for server virtualization and multi-cloud infrastructure.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

TIC Business Consultants is an IT consulting firm that provides managed IT services and technology consulting to business clients in the Boston area. The company delivers cloud migration (to Microsoft Azure and Office 365), proactive network monitoring, network assessments, 7x24 technical support, and IT project management. It also resells and implements partner products including Microsoft 365 enterprise packages, VMware ESXi virtualization, Duo Security MFA, and Exclaimer email signature solutions.

Product overview

Tic Business Consultants is an IT consulting firm offering a comprehensive suite of technology services since 1989. The company provides managed IT services including Cloud Migration (to Microsoft Azure, Windows Server, Exchange, and Office 365), Network Monitoring, Network Assessment, Tech Support (7x24 with on-site, remote, and help desk options), and Project Management. The firm also resells and supports partner products including Microsoft 365 (E1/E3/E5 packages), VMware ESXi hypervisor solutions, Exclaimer email signature management, and Duo Security multi-factor authentication. Services are designed for small to large client companies across various industries in the Boston area.

Differentiator

Problem solved

Functional benefit

Products and services

• Cloud Migration Migrates mailboxes, users, and data from any email platform or user authentication system onto Microsoft-based systems including Azure, Windows Server, Exchange, and Office 365. Designed for business clients seeking to move workloads to the Microsoft cloud.
• Network Monitoring Proactive monitoring service covering desktop, server, and network monitoring with asset, software, and hardware reporting, log file analysis, remote control, antivirus protection, AV monitoring and updates, and lifecycle management including storage, memory, CPU, and backup monitoring. Aimed at business clients needing continuous IT infrastructure oversight.
• Network Assessment Analyzes networks and produces professional reports on asset management, patch management, software management, antivirus management, device health, and hardware lifecycle. Targeted at business clients needing visibility into their IT environment.
• Tech Support 7x24 technical support available through on-site, remote, help desk, and managed services delivery channels. Available as part of managed services packages or as standalone support for business clients.
• Microsoft 365 Connects clients with Microsoft 365 enterprise packages (E1, E3, E5) offering innovative Office apps, intelligent cloud services, and world-class security. Resold and supported by TIC for business clients adopting Microsoft 365.
• VMware ESXi Bare-metal hypervisor that installs directly onto physical servers, partitioning hardware to consolidate applications with centralized management capabilities. Sold and implemented by TIC for business clients seeking server virtualization.
• Project Management

Quantifiable outcome

• 99.95% monthly SLA available with Microsoft Azure cloud platform
• +1 more outcomes

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationTIC is a Microsoft-focused consulting firm offering Microsoft 365 (Azure, Exchange, Windows Server, Office 365) implementation, migration, and support services. They specialize in cloud migration to Microsoft Azure and assist clients with M365 product adoption and configuration.
• VMwarecoreTechnology or IntegrationTIC offers VMware products including VMware ESXi hypervisor solutions. They provide expertise in multi-cloud services for all apps, enabling digital innovation with enterprise control through VMware Cross-Cloud services.
• Duo SecuritycoreTechnology or IntegrationTIC offers Duo Security multi-factor authentication (MFA) solutions for workforce identity and access management. Duo enables organizations to provide trusted access to all critical applications for any user, from anywhere, with any device.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Insight Enterprises: Global Fortune 500 technology solutions provider that resells and implements Microsoft, VMware, and networking solutions and offers managed services. Broadly overlaps with TIC's Microsoft 365/Azure migration and managed services portfolio, but at vastly greater scale and geographic reach.
• Connection (PC Connection): National IT solutions provider delivering hardware, software, and services including Microsoft/cloud implementation. Comparable to TIC as a Microsoft-focused solutions reseller with services attach, though operating at much larger scale across enterprise and public sector.
• Kforce Inc. Professional staffing and consulting firm with a Technology Solutions segment providing IT staffing, project-based consulting, and managed services. Comparable revenue mix of professional services and staff augmentation similar to TIC's project management offering.
• Computacenter: UK-listed enterprise IT infrastructure provider with US operations delivering managed services, workplace, cloud, and security solutions. Broad incumbent with overlapping Microsoft/cloud and networking service lines, serving enterprise and large mid-market clients.

Direct peers

• ConvergeOne: IT services firm specializing in collaboration, cloud, and networking solutions with strong Cisco/VMware heritage. Closest direct peer to TIC in terms of Microsoft/cloud and networking integration services, now operating under CVC Capital ownership post-take-private.
• Navisite: Cloud-managed services provider with deep Microsoft Azure and M365 specialization, now part of Accenture. Direct peer on cloud migration and managed cloud services for mid-market clients, but at much larger enterprise scale.
• Ntiva: US managed IT services and cloud consulting firm serving SMB and mid-market clients with Microsoft 365, Azure, cybersecurity, and 24x7 help desk offerings. Closely mirrors TIC's horizontal SMB-to-mid-market positioning and Microsoft-centric stack.
• Dataprise: National managed services provider delivering 24x7 IT support, cloud, cybersecurity, and Microsoft 365 services to mid-market organizations. Direct competitor to TIC in managed IT services with a comparable service portfolio but broader geographic reach.

Regional players

• Sentinel Technologies: Privately held IT services firm headquartered in Illinois delivering managed services, cloud, networking, and security across the Midwest. Regional peer to TIC with similar mid-market MSP business model and Microsoft/VMware ecosystem focus, though in a different geography.
• BACS IT Consulting: Boston-area IT consulting and managed services firm serving SMBs with cloud, network, and Microsoft 365 support. Closest geographic and segmental peer to TIC, competing for the same Boston-area SMB managed services wallet.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/tic_biz
• LinkedInlinkedin.com/company/tic-business-consultants-ltd

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tic Business Consultants