Thrive Peer Recovery Services

What Thrive Peer Recovery Services does

Thrive Peer Recovery Services is a private, Ohio-based behavioral health services organization (legal entity Thrive Peer Support, LLC, with Thrive Behavioral Health Center Inc. as a wholly owned subsidiary) founded in 2017 and headquartered in Solon, Ohio, with a second site in Cleveland. The company delivers peer recovery support services to individuals with mental health and/or substance use disorders across Ohio, using Certified Peer Recovery Supporters whose lived recovery experience is the core service differentiator. Its program portfolio spans Community Peer Support, Community Linkage (transitional care from acute settings), Health Systems Peer Support including the ThriveED emergency department program, Justice-Involved Peer Support, 24/7 anonymous Warmlines, the Statewide MRSS Call Center operated under contract with MHA Ohio, workforce development and CCAR certification training, and harm reduction services distributed under the Thrive for Change brand.

The underlying service methodology is "A Path to Thrive," a proprietary, evidence-based peer support model codified from more than seven years of emergency department peer-led intervention experience; the organization is CARF accredited and reports operational metrics such as 33,663 Cuyahoga County warmline calls and 1,118 SUD patients connected to peer supporters in 2023, with 83% of University Hospitals ED SUD patients connected to a peer supporter. Distribution is delivered through embedded partnerships with health systems (University Hospitals, MetroHealth), county and state criminal justice agencies (Cuyahoga County Adult Drug Court, OhioMHAS, ODRC), and the forthcoming Glick Recovery Campus crisis center with The Centers.

Revenue is generated primarily through Medicaid and managed care reimbursement across seven listed payers (Anthem, Buckeye Health Plan, CareSource, Ohio Department of Medicaid, Molina, Optum, and Paramount), supplemented by government contracts for justice-involved programming and a referral-based go-to-market that combines self-referrals, clinical referrals, and institutional channel partnerships. The company is founder-led, with Brian Bailys as CEO and Co-Founder, Bridgette Lewis as COO and President, and Brandon Bailys as VP of Clinical and Community Services.

Name

Thrive Peer Recovery Services

Legal name

Thrive Peer Support, LLC

Website

https://thrivepeersupport.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

101–250 employees

Short description

Thrive Peer Recovery Services delivers Medicaid-reimbursable peer recovery support to individuals with mental health and/or substance use disorders across Ohio through embedded hospital, criminal justice, and 24/7 warmline programs, using Certified Peer Recovery Supporters with lived experience.

Ownership category

akta.pro rank

Product category

Behavioral Health Peer Support Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (62142), Other Individual and Family Services (624190), Vocational Rehabilitation Services (62431)

SIC

Services-Health Services (8000), Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)

akta.pro secondary industries

Substance Use Disorder Prevention & Recovery Services (BPAGACAE), Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO), Post-Acute Transitional Care / Subacute Rehab Centers (HLADAJAN)

Keywords

• Peer recovery support
• Behavioral health services
• Substance use treatment
• Mental health recovery
• Certified peer support

Headquarters

HQ city

Solon

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Medicaid/Insurance Reimbursement: Thrive accepts multiple insurance providers including Anthem, Buckeye Health Plan, Care Source, Ohio Department of Medicaid, Molina Healthcare, Optum, and Paramount Healthcare. Services are primarily funded through Medicaid reimbursement for peer support services.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Thrive Peer Recovery Services provides peer-led recovery support services for individuals living with mental health and/or substance use disorders across Ohio. Services are delivered by Certified Peer Recovery Supporters with lived experience through programs including Community Peer Support, Community Linkage, Health Systems Peer Support, Justice-Involved Peer Support, ThriveED emergency department integration, 24/7 Warmlines, workforce development, and harm reduction through the Thrive for Change subsidiary.

Product overview

Thrive Peer Recovery Services is a peer support services organization offering a portfolio of interconnected programs for individuals with mental health and/or substance use disorders in Ohio. The core service model centers on Certified Peer Recovery Supporters with lived experience. Key programs include Community Peer Support for ongoing recovery, Community Linkage Program for transitional care from acute settings, Health Systems Peer Support embedded in hospitals and ERs (including ThriveED), Justice-Involved Peer Support for criminal justice populations, and Warmlines providing 24/7 telephone peer support. Workforce development offerings include a 6-week internship program for certification preparation and CCAR training. The organization also operates harm reduction services through its Thrive for Change subsidiary. The portfolio follows a continuum-of-care model, moving from crisis intervention through ongoing recovery support.

Differentiator

Problem solved

Functional benefit

Products and services

• Community Linkage Program Transitional services from acute care to community-based care, utilizing certified Peer Recovery Supporters to offer hope and immediate assistance to individuals during critical transitions. Partners with Managed Care Organizations.
• Community Peer Support Evidence-based, personalized recovery programs to help individuals regain control of their lives and achieve independence through one-on-one peer support with Certified Peer Recovery Supporters.
• Health Systems Peer Support Peer support services embedded within emergency rooms, inpatient hospitals, and other acute or skilled nursing facilities to support individuals with substance use disorders and/or mental health diagnoses.
• Justice-Involved Peer Support Peer support programming addressing the unique needs of individuals within the criminal justice system, including integration into criminal justice settings, one-on-one support sessions, connections to behavioral health services, and reentry guidance.
• ThriveED Emergency Department Program Emergency Department program integrating Certified Peer Recovery Supporters with traditional hospital services to provide recovery-oriented care for patients presenting with overdose or substance use-related issues prior to discharge.
• Mental Health Warmlines 24/7 anonymous phone peer support line operated by Certified Peer Recovery Supporters providing immediate emotional support, telephone counseling, referrals to community resources, support of self-advocacy and life skills, and transfers to Mobile Crisis when necessary. Operates in Cuyahoga County and Clark/Green/Madison counties.
• Workforce Development Internship Program 6-week Workforce Development Internship designed to help individuals transition from recovery to a career. Provides mentorship, hands-on training, E-based Academy courses, CCAR training for PRS certification, shadowing opportunities, and specialized training.
• CCAR Recovery Coach Academy Training State-required training program for individuals who have begun the certification process, providing 32 hours of virtual training over 4 days covering core competencies, ethical considerations, and recovery coaching principles for PRS certification.
• Harm Reduction Resources (Thrive for Change) Mail order program providing free naloxone and fentanyl test strips to Ohio residents. Also offers safer use materials including injection kits, snorting kits, and safe sex kits through the Thrive for Change subsidiary.
• A Path to Thrive Model Comprehensive evidence-based peer support model developed from 7+ years of ED peer support experience, delivering a fully integrated continuum of care designed to address immediate and long-term recovery needs while reducing hospital readmissions and improving HEDIS quality measures.

Quantifiable outcome

• 33,663 warmline calls received in Cuyahoga County in 2023
• +5 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered flagship, core and minor.

• The CentersflagshipStrategic or Co-development Partner · 2 June 2026New collaboration announced June 2026 to integrate Peer Recovery Support Services at the Glick Recovery Campus, a behavioral health crisis center, in Cuyahoga County. Thrive will lead recruitment and training of dedicated workforce including Peer Recovery Supporters and leadership roles for 24/7 crisis center coverage ahead of September 2026 launch. This collaboration aims to strengthen crisis care, recovery connection, and discharge planning.
• University HospitalsflagshipStrategic or Co-development PartnerPartnership providing embedded peer support in University Hospitals emergency departments and select inpatient medical/surgical floors. Thrive connected 1,118 SUD patients to peer supporters in 2023, with 83% of ED patients with SUD connected to peer supporters. Collaboration launched during COVID-19 pandemic in 2020.
• MetroHealth Recovery ServicescoreStrategic or Co-development PartnerEmbedded peer support at MetroHealth Recovery Services Parma location, with Nancy Joseph serving as peer supporter for 3+ years supporting Intensive Outpatient and MAT programs. Peer supporters facilitate IOP groups and provide outreach to patients.
• All Rise (National Association of Drug Court Professionals)minorOthersThrive is a member of All Rise, gaining access to latest research and expert guidance on best practices in treatment courts. All Rise recommends inclusion of peer support workers on treatment court teams.
• Cuyahoga County Corrections Planning BoardcoreStrategic or Co-development PartnerCollaboration on Adult Drug Court Peer Support programming to address challenges offenders face in accessing resources for successful reentry into the community.
• Cuyahoga County Common Pleas CourtcoreStrategic or Co-development PartnerPartnership on Adult Drug Court dockets providing peer recovery support services, fostering trusting relationships, and providing evidence-based assistance to guide offenders through recovery.
• ADAMHS Board of Cuyahoga CountycoreStrategic or Co-development PartnerOversight and partnership body for behavioral health services in Cuyahoga County. Clients can file grievances to the ADAMHS Board if grievance is against Thrive's client advocate.
• PursueCareminorGTM or Marketing PartnerPartnership announced February 2021 to expand access to telehealth addiction recovery services using PursueCare's platform.
• OhioMHAS (Ohio Mental Health and Addiction Services)coreStrategic or Co-development PartnerState agency partnership for Community Transition Program, working alongside ODRC to prepare individuals for release while in jail setting and ensure smooth transition to recovery community.
• ODRC (Ohio Department of Rehabilitation and Correction)coreStrategic or Co-development PartnerState agency partnership for CTP Reentry Program to meet individuals at critical juncture of incarceration before release to build relationships for successful community reentry.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• BrightView Health: Multi-state outpatient addiction medicine provider delivering medication-assisted treatment and peer-led recovery support services, with heavy Medicaid payer mix — directly comparable to Thrive's outpatient/community peer support model.
• CleanSlate Centers: Outpatient addiction treatment chain operating across multiple states, accepting Medicaid and integrating peer recovery support into physician-led MAT programs — directly comparable to Thrive's healthcare-embedded peer support delivery.
• Pyramid Healthcare: Regional behavioral health and substance use disorder provider offering residential, outpatient, and peer-led recovery services — closely comparable to Thrive's diversified program portfolio across community, healthcare, and justice settings.
• Eleanor Health: Outpatient addiction and mental health provider combining medication-assisted treatment with peer recovery support and care navigation in a value-based, payer-aligned model — comparable in emphasis on peer-driven recovery and community integration.
• Gaudenzia: One of the largest nonprofit behavioral health and addiction treatment providers on the East Coast, with peer recovery, outpatient, residential, and criminal justice reentry programs — directly comparable to Thrive's full-continuum peer-led model.
• Rosecrance: Midwest-based nonprofit offering behavioral health, substance use treatment, and recovery support across the continuum of care, including justice and community programs — comparable to Thrive's regional, multi-setting peer support approach.
• Oxford House: Nationwide network of peer-run sober living homes, deeply embedded in criminal justice reentry and recovery community infrastructure — directly comparable to Thrive's peer-operated, community-based recovery housing-adjacent services.

Emerging players

• Boulder Care: Telehealth-first addiction treatment provider delivering medication-assisted treatment and peer support services via digital channels — represents an emerging threat to Thrive's in-person peer support model.

Broad incumbents

• Hazelden Betty Ford Foundation: National nonprofit leader in addiction treatment and recovery, operating residential, outpatient, and virtual programs including a dedicated recovery advocacy peer support function — broader incumbent in the same recovery services space.
• Recovery Centers of America: Large multi-site addiction treatment operator offering inpatient, outpatient, and medication-assisted treatment with significant in-house peer recovery support — broader incumbent comparable to Thrive's diversified service portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@thriveforchange4228?si=4Wh4tquMbax3-aaa
• Facebookfacebook.com/ThrivePeerSupport
• Instagraminstagram.com/thrive_4change
• Xx.com/thrivepeer
• LinkedInlinkedin.com/company/thrivepeersupport

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Thrive Peer Recovery Services