The Centers
The Centers is a Cleveland-based nonprofit Federally Qualified Health Center delivering integrated healthcare, behavioral health, early learning, workforce development, and youth residential services to roughly 20,000 people annually across 16+ Northeast Ohio locations.
- Company typePrivate
- Founded2017
- HeadquartersCleveland, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What The Centers does
The Centers is a nonprofit, Federally Qualified Health Center (FQHC) headquartered in Cleveland, Ohio, that operates an integrated platform of healthcare, behavioral health, early childhood education, workforce development, and youth residential services across 16+ locations in Northeast Ohio. Founded in 1970 with organizational roots tracing back to 1851, the entity was formed in 2017 through the affiliation of Circle Health Services and The Centers for Families and Children, and expanded further in 2022 with the acquisition of Cleveland Christian Home (rebranded as The Centers' H.O.P.E. Campus in December 2024). The Centers serves approximately 20,000 people annually with a staff of 501-1,000, combining Medicaid and insurance reimbursement, federal HRSA and Head Start grants, county contracts (ADAMHS Board, Cuyahoga County DCFS, Juvenile Court), state agency funding (OhioMHAS, OOD), and charitable donations.
The Centers' core service lines are Integrated Health & Wellness (primary care, behavioral health, dental, pharmacy, HIV/infectious disease, and addiction treatment including the WinMAT medication-assisted treatment program), Head Start Early Learning & Family Support (six 5-Star rated centers plus home-based programs), Workforce Development (El Barrio, with Ohio's only full-time Spanish-language job-readiness program), and Youth Residential Services (H.O.P.E. Campus with ~50 beds). The integrated EHR (MyChart via OCHIN) and distribution channels such as school-based behavioral health, mobile harm-reduction units, and four Health Access Vending Machines extend reach. Sub-product depth includes STARS schizophrenia care, BHUC behavioral health urgent care, IHBT intensive home-based treatment, and SB-BHT school-based behavioral health treatment.
Revenue mechanics combine federal and state healthcare grants (HRSA grant H80CS24111, Head Start grant 05CH011948), Medicaid/Medicare/private insurance reimbursement under a sliding-fee scale, government contracts with Cuyahoga County agencies, and a tiered corporate partnership program with Keystone-tier donors including Anthem, CVS Health, Jones Day, Lubrizol, and PNC Bank. Approximately $30M has been invested in the Glick Recovery Campus capital campaign, with the three-floor behavioral health crisis center scheduled to open September 2026.
The Centers firmographics
Firmographics- Name
- The Centers
- Legal name
- Circle Health Services, Inc. dba The Centers
- Website
- https://thecentersohio.org
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- The Centers is a Cleveland-based nonprofit Federally Qualified Health Center delivering integrated healthcare, behavioral health, early learning, workforce development, and youth residential services to roughly 20,000 people annually across 16+ Northeast Ohio locations.
- Ownership category
- akta.pro rank
Where The Centers is headquartered
LocationHeadquarters
- HQ city
- Cleveland
- HQ country
- United States
- HQ region
- North America
Offices11 records
Markets served
The Centers business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Federal and State Healthcare Grants: The Centers operates as a Federally Qualified Health Center (FQHC) receiving federal funding through HRSA, and receives Head Start grants from the Office of Head Start within the Administration for Children and Families
- Medicaid and Insurance Reimbursement: Revenue from Medicaid, Medicare, and private insurance payments for healthcare services including primary care, behavioral health, dental, and pharmacy services
- Donations and Capital Campaign: Charitable donations from individuals, corporations, and foundations through capital campaigns for facility expansion such as the Glick Recovery Campus
- Government Contracts: Contracts with county ADAMHS board for behavioral health services and Cuyahoga County for child welfare services
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Monthly | Sliding Fee Scale for Uninsured |
| Subscription | Monthly | Standard Insurance Billing |
Go-to-market motion1 record
Distribution channels7 records
Marketing channels6 records
The Centers product offering
Product offeringCore offering
The Centers is a federally qualified health center (FQHC) and nonprofit human services organization that delivers integrated medical, dental, behavioral health, pharmacy, early childhood education (Head Start), workforce development, and youth residential services to underserved Greater Cleveland residents. It operates multiple campuses including the H.O.P.E. Campus for youth residential care, the Glick Recovery Campus for behavioral health crisis stabilization, and community-based clinics, with services reimbursed through Medicaid, grants, and a sliding fee scale.
Product overview
The Centers is a nonprofit healthcare and human services organization operating as a unified platform of integrated services. The core offerings include Integrated Health and Wellness (primary care, behavioral health, dental, pharmacy, HIV/infectious disease services), Head Start Early Learning & Family Support (six early learning centers plus home-based programs), Workforce Development (El Barrio job training), and Youth Residential Services (H.O.P.E. Campus). The flagship new product is the Glick Recovery Campus opening September 2026, a three-floor behavioral health crisis center. Key sub-products include WinMAT medication-assisted treatment, Health Access Vending Machines for harm reduction, STARS schizophrenia treatment, Behavioral Health Urgent Care, School-Based Behavioral Health Treatment, and Intensive Home-Based Treatment. The organization serves approximately 20,000 people annually in Northeast Ohio through a network of locations, operating as a Federally Qualified Health Center (FQHC).
Differentiator
Problem solved
Functional benefit
Brands
- H.O.P.E. Campus: Youth residential care campus providing trauma-informed services for youth in crisis or need of comprehensive evaluation. Healing, Optimism, Partnership, and Enrichment.
- WinMAT
- El Barrio
- STARS
- Glick Recovery Campus
Products and services
- Integrated Health and Wellness
Quantifiable outcome
- Serves approximately 20,000 people annually
- +3 more outcomes
Companies that use The Centers
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles5 records
The Centers technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
The Centers partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Cuyahoga County Division of Children and Family ServicescoreCo-operator of the 24/7 Child Wellness Welcome Center and key partner in the H.O.P.E. Campus youth residential program
- ADAMHS Board of Cuyahoga CountycorePrimary funder and partner for behavioral health services, including funding for the Glick Recovery Campus and harm reduction programs
- Cuyahoga County Juvenile CourtcoreStakeholder partner in the H.O.P.E. Campus serving youth in the juvenile justice system
- Cuyahoga County Board of Developmental DisabilitiescorePartner in the H.O.P.E. Campus initiative for youth with developmental disabilities
- Cleveland Metropolitan School DistrictcorePartner for school-based behavioral health treatment services in district schools
- ADAMHS Board of Cuyahoga CountycorePartnership for four Health Access Vending Machines providing free naloxone and harm reduction supplies
- Ohio Development Services Agency (OOD)minorState agency partner for supported employment and workforce development programs
Scale indicators9 records
Recent moves10 records
Expansion highlights7 records
The Centers competitors and assessment
Company assessmentDirect peers
- Care Alliance Health Center: Cleveland-based FQHC providing primary care, behavioral health, dental, and pharmacy to underserved populations. Directly comparable as a fellow FQHC serving the same Greater Cleveland market with a similar sliding-fee scale and Medicaid focus.
- Neighborhood Family Practice: Cleveland-based FQHC delivering primary care, behavioral health, prenatal care, and pharmacy across multiple locations on the west side. Comparable as a community health center competing for similar patients, county contracts, and HRSA funding.
- Signature Health: Northeast Ohio FQHC-look-alike providing primary care, behavioral health, addiction treatment, and pharmacy across multiple Lake and Cuyahoga County locations. Directly comparable as a community-based behavioral health and addiction services provider serving overlapping populations.
- OhioGuidestone: Ohio nonprofit providing behavioral health, addiction treatment, youth residential services, Head Start-like early childhood programs, and workforce development across northern Ohio. Comparable for overlap in youth residential (similar to H.O.P.E. Campus), behavioral health, and family support services.
- Erie Family Health Centers: Large Chicago-area FQHC offering integrated primary care, behavioral health, dental, and pharmacy with a strong focus on underserved populations. Comparable as a multi-site FQHC with an integrated care model, school-based services, and similar patient demographics.
- Borinquen Medical Centers: Florida-based FQHC providing primary care, behavioral health, dental, pharmacy, and HIV services with sliding fee scale. Comparable for integrated health, HIV/AIDS services, addiction treatment, and underserved patient focus under HRSA FQHC designation.
- Boston Health Care for the Homeless Program: National model FQHC serving homeless and underserved populations in Boston with integrated primary, behavioral, and addiction services. Comparable for mission alignment with vulnerable populations and integrated care delivery under FQHC funding.
Broad incumbents
- MetroHealth System: Cuyahoga County's public hospital system, including an FQHC-look-alike. Comparable as the dominant safety-net provider in the same geography with overlapping primary care, behavioral health, and addiction services, though far larger in scale and scope.
- Cleveland Clinic: Major health system headquartered in Cleveland operating ambulatory care centers, behavioral health, and addiction services. Comparable as a Cleveland-area healthcare provider with overlap in primary care, pharmacy, and behavioral health, though serving a much broader patient mix.
Regional players
- Applewood Centers: Cleveland-based nonprofit providing child welfare, behavioral health, and youth residential services under the Positive Education Program umbrella. Comparable as a Cuyahoga County child welfare and youth behavioral health provider partnering with similar county agencies.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
The Centers social profiles
Digital presenceThe Centers compliance and trust
Trust signalCompliance6 records
The Centers financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Centers leadership team
Management profileNumber of profiles
Profiles5 records
The Centers subsidiaries and ownership
Company hierarchySubsidiaries1 record
The Centers funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Centers M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Centers
What does The Centers do?
The Centers is a federally qualified health center (FQHC) and nonprofit human services organization that delivers integrated medical, dental, behavioral health, pharmacy, early childhood education (Head Start), workforce development, and youth residential services to underserved Greater Cleveland residents. It operates multiple campuses including the H.O.P.E. Campus for youth residential care, the Glick Recovery Campus for behavioral health crisis stabilization, and community-based clinics, with services reimbursed through Medicaid, grants, and a sliding fee scale.
Is The Centers a public or private company?
The Centers is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was The Centers founded?
The Centers was founded in 2017. It employs 501 to 1,000 people.
Where is The Centers based?
The Centers is headquartered in Cleveland, United States, in the North America region.
How does The Centers make money?
Four revenue lines are on record. Federal and State Healthcare Grants are the primary driver. The others are medicaid and Insurance Reimbursement, donations and Capital Campaign and government Contracts.
Who are The Centers's main competitors?
Direct peers on record are Care Alliance Health Center, Neighborhood Family Practice, Signature Health, OhioGuidestone, Erie Family Health Centers, Borinquen Medical Centers and Boston Health Care for the Homeless Program. Broad incumbents are MetroHealth System and Cleveland Clinic. Applewood Centers is listed as a regional player.
Does The Centers have an API?
No public API is recorded for The Centers.