JORI Logistics

What JORI Logistics does

JORI Logistics (legal entity JORI International Ltd.) is a family-owned Canadian customs brokerage and freight forwarding company founded in 1992 and headquartered in Calgary, Alberta. The company provides integrated turnkey international logistics services — Canadian and U.S. customs brokerage, air/ocean/ground freight forwarding, LTL, project cargo, dangerous goods handling, and 3PL warehousing and fulfillment — to importers, exporters, and e-commerce sellers. Its service portfolio spans 24+ distinct product lines under six categories: customs brokerage, freight forwarding, warehousing/fulfillment, trade consulting, training (JORI University), and add-on services such as CARM compliance support and IEEPA tariff refund processing. The company holds CBSA licensure, CTPAT certification, and memberships in CIFFA, CSCB, IWLA, WCAworld, and BBB, with offices in Calgary (HQ and warehouse), Houston, Almaty, and Cebu City.

The technology backbone consists of proprietary inventory management systems integrated directly with Shopify, WooCommerce, and Amazon for real-time e-commerce order synchronization, supplemented by the WiseGrid digital customer portal for shipment tracking, documentation access, and clearance status monitoring. Revenue is generated primarily through professional services fees (customs brokerage, trade consulting, training) and managed services fees (3PL warehousing and fulfillment), with pricing structured as quote-based, pay-as-you-go transactions at unit rates that vary by shipment type — for example, customs brokerage base entry fees of approximately $50-$200 per shipment, air freight at $4-$12 per kilogram, and ocean freight at roughly $3,500 per 40-foot container.

The go-to-market motion is sales-led with a dedicated Customer Service Representative assigned to every client, complemented by inside sales (phone and web quote requests), channel partnerships (WCAworld network, OpenBorder Shipping for last-mile), and event-driven demand generation through regular webinars, workshops, and the annual Stampede Breakfast. Primary customer segments are Canadian importers and exporters — particularly those engaged in cross-border U.S. trade — alongside e-commerce businesses on Amazon, Shopify, and WooCommerce platforms, SMEs expanding internationally, and companies needing customs compliance audits or duty recovery. The company has been recognized on the 2013 PROFIT 500 list of Canada's fastest-growing companies and currently serves thousands of clients.

Name

JORI Logistics

Legal name

JORI International Ltd.

Website

https://jorilogistics.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

JORI Logistics is a family-owned Calgary-based customs brokerage and freight forwarder founded in 1992, serving importers, exporters, and e-commerce sellers across Canada, the U.S., Central Asia, and Southeast Asia with integrated customs, freight, warehousing, and trade consulting services.

Ownership category

akta.pro rank

Product category

Logistics Services

NAICS

Freight Transportation Arrangement (48851), Freight Transportation Arrangement (4885)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Public Warehousing & Storage (4220)

akta.pro primary industry

Cross-Border & Trade Compliance Management (Customs, Duty, Documentation) (TLAIABAD)

akta.pro secondary industries

E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD), E-commerce & Fulfillment Warehousing (Dedicated/Shared) (TLAIACAJ)

Keywords

• Customs brokerage services
• Freight forwarding services
• International logistics
• 3PL warehousing
• Trade compliance consulting

Headquarters

HQ city

Calgary

HQ country

Canada

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Customs Brokerage Services: Licensed customs brokerage for Canadian and U.S. imports/exports, handling documentation, duty calculations, CBSA/CBP communication, and compliance. Services include HS code classification, trade agreement optimization, and customs audit support.
2. Freight Forwarding: Arrangement of air freight, ocean freight, ground shipping, and project cargo transportation. Coordinate multi-modal transport, book cargo space with carriers, and manage cross-border logistics.
3. 3PL Warehousing & Fulfillment: Third-party logistics services including warehousing, inventory storage, order picking and packing, kitting, cross-docking, and direct-to-consumer and retail fulfillment. FBA prep services for Amazon sellers.
4. Trade Consulting: Supply chain consulting services including Canadian and U.S. customs compliance audits, free trade agreement strategy, CARM implementation support, and customs compliance training.
5. Logistics Training (JORI University): Educational programs including webinars, bootcamps (Exporting 101, Importing 101), and workshops on customs and logistics topics.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

JORI Logistics is a family-owned international logistics and customs brokerage provider offering turnkey services since 1992. Its core offerings include Canadian and U.S. customs brokerage, multi-modal freight forwarding (air, ocean, ground, LTL, LCL, project, dangerous goods, tradeshow, small parcel), 3PL warehousing and e-commerce fulfillment (pick & pack, cross-docking, FBA prep), trade compliance consulting (CARM, IEEPA refunds, customs compliance audits, free trade agreement strategy), and logistics training through JORI University.

Product overview

JORI Logistics is a family-owned international logistics and customs brokerage company offering integrated turnkey logistics services since 1992. The portfolio includes Canadian and U.S. customs brokerage as the core regulatory compliance services, supported by freight forwarding capabilities (air, ocean, ground/LTL, project cargo, tradeshow, dangerous goods, and small parcel), and 3PL warehousing solutions (fulfillment, pick & pack, cross-docking, FBA prep). The company also provides trade consulting services including CARM compliance, IEEPA refunds, customs compliance audits, and free trade agreement strategy. JORI University serves as the training and education arm. The integrated approach combines customs clearance, freight forwarding, and fulfillment under one roof with a single point of contact.

Differentiator

Problem solved

Functional benefit

Products and services

• Canadian Customs Brokerage Licensed customs brokerage services for clearing goods into Canada through the Canada Border Services Agency (CBSA), including HS code classification, duty calculation, and compliance management. Serves Canadian importers requiring customs clearance and regulatory compliance.
• U.S. Customs Brokerage Licensed customs brokerage services for clearing goods into the United States, handling documentation, compliance, and regulatory requirements for cross-border trade. Serves Canadian exporters and U.S. importers.
• Air Freight Forwarding International air cargo services coordinating shipments via air carriers for time-sensitive, high-value, or urgent deliveries. Serves importers and exporters requiring expedited international transport.
• Ocean Freight Forwarding Sea freight services using cargo ships for transporting heavy, bulkier goods in containers, handling FCL and LCL shipments. Serves importers and exporters moving larger cargo volumes internationally.
• Ground Shipping Land-based transportation services including trucking and rail freight for domestic and cross-border shipments. Serves businesses needing overland transport between Canada, the U.S., and domestic Canadian routes.
• 3PL Warehousing
• Fulfillment Services
• Pick & Pack Warehouse
• Trade Consulting
• JORI University
• Dangerous Goods Freight Forwarding
• Project Freight
• IEEPA Refund Services
• Non-Resident Importer Services
• Free Trade Agreement Strategy

Quantifiable outcome

• Duty recovery up to $2 million for clients through customs compliance optimization
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• OpenBorder ShippingcoreChannel Partner/ Reseller/ DistributorPartnership with OpenBorder Shipping for last-mile delivery services. OpenBorder provides merchants with different shipping options including courier, truck, and air shipping rates for each shipment. This partnership enables JORI to offer comprehensive e-commerce fulfillment with multiple carrier options for final-mile delivery.
• WCAworldcoreStrategic or Co-development PartnerJORI is a member of WCAworld, a global network of independent freight forwarders with over 700 member companies across 190+ countries. This membership provides JORI with access to a worldwide network for coordinating international shipments and extends service capabilities globally.

Scale indicators4 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• PiVAL International: Canadian-headquartered freight forwarder and customs broker offering North American and global logistics services with comparable cross-border focus and mid-market customer orientation.
• Cole International: Canadian customs broker and trade services firm with deep expertise in Canadian and U.S. customs, CUSMA, and trade compliance — directly comparable regulatory service portfolio to JORI's CBSA + CBP licensed practice.
• Farrow: Canadian customs broker and freight forwarder specializing in cross-border trade between Canada, the U.S., and beyond. Closest head-to-head peer to JORI's customs brokerage + freight forwarding model in the Western Canadian market.
• Livingston International: One of Canada's largest customs brokers and freight forwarders with North America-focused trade compliance and logistics services — directly comparable to JORI's CBSA-licensed customs brokerage and U.S. cross-border forwarding offering.

Regional players

• Purolator: Major Canadian parcel and freight carrier with cross-border NA ground services. While not a direct customs broker, Purolator competes with JORI's small parcel, ground shipping, and last-mile offerings for the same Canadian SMB shipper base.

Broad incumbents

• C.H. Robinson: Major North American freight broker and 3PL with NAWI (North American Warehousing & Inventory) and customs services via subsidiaries. Overlaps with JORI in cross-border NA freight forwarding and contract logistics but operates at much larger scale with proprietary Navisphere platform.
• DHL Global Forwarding: One of the world's largest freight forwarders with customs brokerage, air, ocean, and ground forwarding plus warehousing — overlapping with JORI's full-stack offering but at global scale and with significant air/ocean carrier assets.
• Kuehne+Nagel: Global top-tier freight forwarder and 3PL offering customs brokerage, air/ocean forwarding, and contract logistics across 100+ countries. A scaled incumbent competing for the same cross-border shipper customers as JORI but with vastly broader capability and footprint.
• Expeditors International: Global logistics provider with strong air and ocean freight forwarding, customs brokerage, and warehousing. Competes for the same cross-border shipper customers as JORI but operates in 60+ countries with thousands of employees.

Emerging players

• Flexport: Tech-enabled digital freight forwarder offering customs brokerage, ocean/air forwarding, and supply chain software. Competes with JORI for the same mid-market cross-border shippers, particularly e-commerce sellers, but with a software-first model that pressures traditional brokers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/JORILogistics
• LinkedInlinkedin.com/company/jori-logistics
• Instagraminstagram.com/jorilogistics
• Xx.com/JORILogistics

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about JORI Logistics