What Creditfix does

Creditfix Limited is a UK-focused personal insolvency practice headquartered in Glasgow, with additional offices in Manchester and Carlisle, that self-describes as the largest provider of Individual Voluntary Arrangements (IVAs) in the UK. Its core proposition is to help over-indebted individuals — typically with £6,000+ of unsecured debt across two or more creditors — consolidate repayments into a single affordable monthly payment (starting from £110), freeze interest and charges, halt creditor contact, and write off up to 81% of unsecured debt after the standard c. 5-year arrangement. Beyond IVAs, the firm offers a full menu of UK debt solutions including Protected Trust Deeds, Debt Management Plans, Debt Relief Orders, Sequestration, the Debt Arrangement Scheme, Bankruptcy, Debt Consolidation Loans, Debt Settlement Offers, and Administration Orders, plus a self-serve Debt Write-Off Calculator and an educational Knowledge Hub.

The underlying technology is light-touch: a web-based eligibility questionnaire captures debt level, employment status and location and routes customers to phone-based debt specialists, with case administration handled by four IPA-authorised Insolvency Practitioners. The business model combines (i) professional services fees for setting up and managing IVAs and Trust Deeds (embedded in customers' monthly payments), and (ii) affiliate referral fees from FCA-authorised partners UK Debt Expert Limited (England/Wales/NI) and Carrington Dean Group Limited (Scotland) when customers are routed to non-IVA solutions. The company sits within a holding structure (Creditfix Holdings Limited) alongside those two FCA-authorised debt advice subsidiaries, enabling a full UK-wide advice-to-insolvency funnel.

Creditfix is a privately held, for-profit company founded in 2007, operating exclusively in the United Kingdom. It has reportedly helped over 250,000 people out of debt and carries 25,000+ TrustPilot reviews at a 5-star rating. There is no disclosed funding history, revenue, or M&A activity in the available data, and no AI/ML capabilities are evidenced; strategic differentiation rests on regulatory authorisation, brand trust and an integrated partner-driven distribution network rather than proprietary technology.

Name

Creditfix

Legal name

Creditfix Limited

Website

https://creditfix.co.uk

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

101–250 employees

Short description

Creditfix is a Glasgow-based UK personal insolvency practice and self-described largest IVA provider, helping over-indebted individuals consolidate unsecured debt into a single affordable monthly payment and write off up to 81% of balances over five years, via phone-based specialists and FCA-authorised partner advice subsidiaries.

Ownership category

akta.pro rank

Product category

Personal Debt Management & Insolvency Services

NAICS

Activities Related to Credit Intermediation (5223), Credit Intermediation and Related Activities (522)

SIC

Loan Brokers (6163), Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Credit Counseling & Debt Management Plans (DMP) (FSAKAJAH)

akta.pro secondary industries

Credit Repair & Credit Score Advisory (FSAEAFAD), Personal Loan & Unsecured Credit Intermediation (FSAEAEAM)

Keywords

• Debt advice services
• Individual voluntary arrangements
• Debt management solutions
• Personal insolvency services
• Debt write-off solutions

Headquarters

HQ city

Glasgow

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. IVA Setup and Management Fees: Creditfix charges fees for setting up and administering Individual Voluntary Arrangements. These fees are included in the monthly payments customers make, which are calculated based on what they can afford rather than being tied to the actual fee amount.
2. Debt Advice Referrals: The company receives referral fees from third-party providers when introducing customers who are better suited to alternative debt solutions such as Debt Management Plans, Trust Deeds, or bankruptcy proceedings.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Creditfix is a UK personal insolvency practice that provides debt advice and formal debt solutions, with a core specialization in Individual Voluntary Arrangements (IVAs). The company assesses customers' financial circumstances, recommends appropriate solutions (IVA, Trust Deeds, Debt Management Plans, Sequestration, etc.), and manages the setup and administration of IVAs for customers in England, Wales, and Northern Ireland.

Product overview

Creditfix is a debt advice and Individual Voluntary Arrangement (IVA) specialist offering a portfolio of formal and informal debt solutions. The core products include Individual Voluntary Arrangements (IVA) for England, Wales, and Northern Ireland, and Protected Trust Deeds for Scotland—Creditfix claims to be the biggest IVA provider in the UK. Supporting solutions include Debt Management Plans, Debt Relief Orders (DRO), Sequestration (Scottish bankruptcy), Debt Arrangement Scheme (DAS), Bankruptcy, Debt Consolidation Loans, Debt Settlement Offers, and Administration Orders. The company also provides a debt write-off calculator tool and maintains a Knowledge Hub with educational content. Free initial debt advice is provided, with services specializing in IVAs while offering guidance on all UK debt solutions through affiliated providers UK Debt Expert (for England, Wales, NI) and Carrington Dean Group (for Scotland).

Differentiator

Problem solved

Functional benefit

Products and services

• Individual Voluntary Arrangement (IVA) A formal, legally binding debt solution allowing individuals in England, Wales, and Northern Ireland to repay a portion of unsecured debt through monthly payments over approximately five years, after which remaining debt is written off. Designed for individuals with at least £6,000 of unsecured debt owing money to two or more creditors.
• Protected Trust Deed A legally binding debt relief solution available to Scottish residents with £5,000 or more of unsecured debt, allowing them to make affordable monthly payments for a minimum of four years with remaining debt written off.
• Debt Management Plan An informal arrangement consolidating unsecured debts into one affordable monthly payment sent directly to creditors, lasting until debts are fully repaid.
• Debt Relief Order (DRO) A debt solution for individuals with low income and few assets, writing off debts after a 12-month moratorium period.
• Sequestration The Scottish term for bankruptcy, allowing all debts to be written off after completing monthly payments and meeting obligations to a trustee. Includes a £150 application fee payable to the Accountant in Bankruptcy.
• Debt Arrangement Scheme (DAS) A Scottish debt solution allowing consolidated repayments at an affordable rate without writing off the debt.
• Bankruptcy A formal debt solution involving turning over assets to a trustee to repay creditors, with remaining debt written off.
• Debt Consolidation Loans Loans combining multiple debts into a single, more manageable repayment with potentially lower interest rates.
• Debt Settlement Offers A solution allowing negotiation with creditors to accept a reduced lump sum payment to settle remaining debt.
• Administration Order A court-based solution for individuals with a CCJ struggling to pay, consolidating debts under £5,000 into one affordable payment.

Quantifiable outcome

• 250,000+ individuals helped out of debt
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Six partnerships are on record, tiered core and minor.

• UK Debt ExpertcoreGTM or Marketing PartnerUK Debt Expert is the debt advice arm of The Creditfix Group. They provide free debt advice based on all UK debt solutions and help customers find the best solution for their circumstances. When an IVA is recommended, customers are referred to Creditfix for setup and management. This partnership ensures comprehensive coverage of debt solutions across the UK.
• Carrington Dean Group LimitedcoreStrategic or Co-development PartnerAuthorized debt advice provider for Scottish residents. Company number SC225672, registered at Regent House, 76 Renfield Street, Glasgow. FCA number 674395. Provides debt advice services in Scotland for customers not directly served by Creditfix's IVA focus.
• The Trussell TrustminorOthersCharitable organization supported by Creditfix through sponsorship. The Trussell Trust operates a network of food banks supporting people in crisis.
• Scottish Business PledgeminorOthersScottish Government initiative that Creditfix sponsors, demonstrating commitment to responsible business practices in Scotland.
• Living Wage ScotlandminorOthersAccreditation scheme that recognizes organizations paying the real Living Wage. Creditfix's sponsorship demonstrates commitment to fair employee compensation.
• Disability Confident CommittedminorOthersGovernment scheme that Creditfix supports, demonstrating commitment to employing and supporting people with disabilities.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• StepChange Debt Charity: The UK's largest debt advice charity, providing free debt advice and setting up DMPs and IVAs for over a million clients. Directly comparable to Creditfix as a UK debt-counseling and IVA provider serving the same over-indebted consumer segment.
• PayPlan (Think Money Group): UK-based free debt advice and DMP/IVA management provider. Closely comparable to Creditfix in target customer (over-indebted UK consumers), product mix (DMPs, IVAs), and regulatory positioning under FCA authorization.
• Money Advice Trust: Charity that operates National Debtline and Business Debtline, providing free debt advice across the UK. Directly comparable to Creditfix's debt-advice arm and a key referral alternative for non-IVA solutions.
• Debt Advice Foundation: UK debt advice charity offering free counseling and DMP setup. Directly competes with Creditfix's debt-advice services and serves the same financially distressed UK consumer segment.
• Money Wellness: UK FCA-authorized debt advice and solutions provider offering IVAs, DMPs, and DROs. Directly comparable to Creditfix in product mix, customer target, and regulatory framework.
• McCarthy & Co Solicitors: UK law firm specializing in personal insolvency solutions including IVAs and Trust Deeds. Directly comparable to Creditfix as a regulated provider of formal debt solutions to UK consumers.
• Hanover Insolvency: UK insolvency practice offering IVAs, Trust Deeds, and bankruptcy-related services. Directly comparable in regulatory profile (licensed IPs), product offering, and target market.

Broad incumbents

• Christians Against Poverty (CAP): UK charity providing free debt counseling and insolvency referrals, with a broader welfare and community focus. Comparable to Creditfix on the debt-counseling front, though it does not set up IVAs itself and operates on a charitable rather than fee-based model.
• Citizens Advice: National UK advice network providing free debt advice alongside broader consumer, legal, and benefits guidance. Comparable as a debt-advice entry point for UK consumers, though it does not manage IVAs and operates on a broader public-service remit.

Others

• Experian UK: UK credit reference agency whose consumer credit data and credit-monitoring products touch the same over-indebted UK consumer base that Creditfix serves. Thematically adjacent as a credit-information provider feeding the lead-generation ecosystem rather than a direct competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/creditfix
• Xx.com/creditfix_ltd
• LinkedInlinkedin.com/company/creditfix-limited

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Creditfix