What Hanover Insolvency does

Hanover Insolvency Limited is a UK private limited company (Company Registration 07204268) founded in 2010, headquartered at a registered office in Glasgow (c/o EbeneGate). The firm specialised in Individual Voluntary Arrangements (IVAs) for England, Wales and Northern Ireland and Protected Trust Deeds for Scotland, serving financially distressed UK individuals with at least £5,000 of unsecured debt and the ability to pay £70 per month or more. The business model is professional services: the firm charged insolvency practitioner fees deducted from customers' monthly IVA contributions, distributed to creditors over a typical 5-6 year arrangement, with operational delivery through a three-phase team structure (Pre Appointment, Support, Close). Underlying technology is limited to an internal case management system supporting ISO 9001-certified operational processes; no proprietary technology platform or AI capabilities are disclosed.

Go-to-market was direct-to-consumer and inbound: a public-facing website (hanoverinsolvency.co.uk), a single phone line (0141 218 4816), and an email enquiry address, with no paid digital, social, or referral marketing. The firm is authorised and regulated by the Insolvency Practitioners Association, with Dylan Quail as the named licensed practitioner, and holds ISO 9001 QMS certification. Customer mix is a long-tail of individual consumers, with self-reported scale of over £100 million of debt under management and thousands of clients served. Critically, as of the 2021-dated website, the firm no longer accepts new appointments and existing cases are administered by EbeneGate, with Dylan Quail continuing to supervise the residual IVA book — placing the business in operational run-off.

Name

Hanover Insolvency

Legal name

Hanover Insolvency Limited

Website

https://hanoverinsolvency.co.uk

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Hanover Insolvency is a UK insolvency practice specialising in Individual Voluntary Arrangements and Protected Trust Deeds for financially distressed individuals. Founded in 2010 and IPA-regulated, it no longer accepts new appointments and now administers its residual book via EbeneGate.

Ownership category

akta.pro rank

Product category

Insolvency Practitioner Services

akta.pro primary industry

Bankruptcy, Restructuring & Insolvency Law (BPAHAAAH)

akta.pro secondary industry

Insolvency, Restructuring & Bankruptcy Administration (BPAHABAL)

Keywords

• Insolvency practitioner services
• Individual voluntary arrangements
• Protected trust deeds
• Debt relief administration
• Creditor negotiation services

Headquarters

HQ city

Sale

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Insolvency Practitioner Fees (IVA / Protected Trust Deed): Revenue generated through fees charged for administering Individual Voluntary Arrangements (IVAs) and Protected Trust Deeds. Customers make regular monthly payments to the insolvency practitioner, who distributes funds to creditors and retains practitioner fees from those payments. Recurring in nature over the life of the arrangement (typically 5-6 years), with dedicated Prepare, Support, and Close teams managing the lifecycle.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Hanover Insolvency is a UK insolvency practice that administers Individual Voluntary Arrangements (IVAs) for individuals in England, Wales and Northern Ireland and Protected Trust Deeds for Scottish residents, managing the full arrangement lifecycle (Prepare, Support and Close phases) including creditor negotiation, monthly contribution collection, ongoing case oversight and case closure. The firm is authorised and regulated by the Insolvency Practitioners Association and has historically managed over £100 million of client debt.

Product overview

Hanover Insolvency offers a single insolvency practice focused on individual debt solutions in the UK, with its core offerings being Individual Voluntary Arrangements (IVAs) and Protected Trust Deeds (Scotland). Although the firm no longer accepts new appointments (with cases administered by EbeneGate), existing customer IVAs continue to be supervised by Dylan Quail. The service operates through a structured workflow comprising three stages: a Pre Appointment Assessment (financial fact-find and paperwork preparation), ongoing Case Management & Support (yearly budget reviews and arrangement updates), and a Case Closure Service (managed wind-down approximately 6 months before arrangement end). The firm is authorised and regulated by the Insolvency Practitioners Association and does not administer or advise on Debt Management Plans or Debt Payment Plans under the Debt Arrangement Scheme.

Differentiator

Problem solved

Functional benefit

Products and services

• Individual Voluntary Arrangement (IVA)
• Protected Trust Deed

Quantifiable outcome

• Over £100 million of debt under management
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered flagship / core operational, critical regulatory, minor referral source and minor regulatory reference.

• EbeneGateflagship / core operationalImplementation/ SI/ Consulting PartnerEbeneGate administers Hanover Insolvency's existing IVA cases (Hanover no longer accepts new appointments, with cases being administered by EbeneGate). EbeneGate is the contact point for existing customers — phone (0141 218 4816) and email ([email protected]) are routed to EbeneGate. The Hanover registered office is 'c/o EbeneGate, PO Box 27160, Glasgow, G2 9LZ'.
• Insolvency Practitioners Association (IPA)critical regulatoryOthersHanover Insolvency Limited is Authorised and Regulated by the Insolvency Practitioners Association. Dylan Quail is authorised to act as an Insolvency Practitioner in the UK by the IPA. IPA also serves as the escalation route for complaints via its complaints procedure.
• Money Helper (formerly Money Advice Service)minor referral sourceGTM or Marketing PartnerMoney Helper is referenced on the contact page as an impartial government service providing free debt counselling, debt adjustment and credit information services. The Money Advice Service (MAS) logo is displayed on the Hanover website, indicating a referral/awareness relationship.
• The Insolvency Service (UK Government)critical regulatoryOthersThe Insolvency Service is the UK government agency responsible for administering the insolvency system in England and Wales. Hanover references The Insolvency Service as the body handling escalated complaints via the Insolvency Complaints Gateway (IP Complaints, 3rd Floor, 1 City Walk, Leeds, LS11 9DA; Enquiry Line 0300 678 0015).
• Accountant in Bankruptcy (AiB) — Scottish Governmentminor regulatory referenceOthersFor Scottish residents, Hanover's website directs users to the Accountant in Bankruptcy (aib.gov.uk/debt) for information on dealing with debt. AiB administers the Scottish insolvency framework (Protected Trust Deeds).

Scale indicators6 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• StepChange Debt Charity: The largest UK debt advice charity, providing debt management plans and referring customers into IVAs. Comparable end-customer (financially distressed UK individuals) and overlap in IVA-related case flow, though not-for-profit.
• PayPlan: Free UK debt advice service offering DMPs and referring into formal insolvency solutions including IVAs. Comparable customer segment and channel overlap (inbound advice-led), but operates as a free advice provider rather than fee-charging IP.
• Leonard Curtis: UK insolvency, restructuring and recovery group serving individuals and SMEs. Comparable in IPA-regulated insolvency practitioner offering, but materially larger and broader in scope.
• FRP Advisory: UK restructuring and insolvency advisor with a personal insolvency offering alongside its corporate practice. Comparable regulatory standing and overlap on individual insolvency work, with broader restructuring capabilities.
• Begbies Traynor Group: Listed UK insolvency practitioner group offering personal and corporate insolvency solutions. Comparable regulatory authorisation and individual insolvency product set, but operates at significantly greater scale.

Direct peers

• Freeman Harris: UK insolvency practitioner firm offering IVAs and individual debt solutions to consumers. Comparable in size, regulatory authorisation (IPA), and product focus on IVA-led individual debt resolution.
• McCambridge Duffy: UK insolvency practice specialising in IVAs and individual debt solutions for financially distressed consumers. Directly comparable in product mix (IVA-led), customer segment, and regulatory authorisation model.
• Aperture (Aperture Advice): UK IVA and debt solutions specialist serving individual consumers through insolvency practitioner services. Closely comparable in target customer, regulated offering, and inbound direct-to-consumer distribution model.

Others

• Money Helper (Money and Pensions Service): UK government-backed free debt advice service referenced by Hanover as a referral partner. Comparable end-customer and adjacent in the IVA referral funnel, but operates as a non-commercial public service.
• Citizens Advice: Major UK provider of free debt advice that signposts consumers into formal insolvency solutions. Comparable customer base and acts as a key upstream referral source for IVA providers including Hanover.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• Xx.com/hanoverinsolv

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hanover Insolvency