East Coast Risk Management, LLC

What East Coast Risk Management, LLC does

East Coast Risk Management, LLC (ECRM) is a private, Pennsylvania-domiciled outsourced risk management consulting firm headquartered in Huntingdon, PA, and operating as the dedicated risk management division of Keystone Insurers Group, Inc. following a 2023 merger. Founded in 2003 by Michael Lukart as Huntingdon Industrial Services after his 20 years of risk management experience at Fortune 500 companies, the firm was re-established as ECRM and today serves 1,832 clients across 47 states through 11 regional offices in Pennsylvania, Ohio, Georgia, Tennessee, Illinois, North Carolina, Iowa, and Indiana. Its offering is organized into four core practices: Safety Consulting (OSHA compliance, accident prevention, contractor qualification management across ISNetworld/Avetta/BROWZ/PEC Premier, and safety training); Human Resources Consulting (compliance audits, employee handbooks, recruiting, FMLA administration, hiring procedures, employment agreements, unemployment compensation, and an HR helpline); Claims Management (workers' compensation, auto liability, general liability, and property liability); and DOT Compliance (a helpline, web-based driver file management, and fleet telematics via GPS Insight).

Revenue is generated through customized, quote-based professional services engagements delivered primarily on multi-year contracts. Distribution is sales-led and consultative, anchored by VP of Business Development Aaron Black, supported by 11 regional offices, and amplified through channel partnerships with insurance agencies and brokers who refer ECRM as a value-add to commercial clients. Named customers span construction (Duda Cable Construction), food manufacturing (Mrs. T's Pierogies), government (City of Clairton, Dauphin County), education (Norwin School District, Pittsburgh Public School District), energy (CNX Resources Corporation), manufacturing (Masco Interiors), transportation (Bin There Dump That), and nonprofit (The Arc of Fayette County) sectors. The firm's underlying technology footprint is limited to a client web portal (claims reporting, OSHA logs, HR/Safety/DOT notes) augmented by partner integrations (GPS Insight for telematics, PremierComp Solutions for workers' comp, ISNetworld for contractor qualification, Encompass, and Foley Services); there is no proprietary software platform disclosed. Leadership includes EVP Michael Lukart (CSP, CWCA), VP Operations/Finance/Safety Brian Perkins, General Counsel & VP Operations/HR Renee Mielnicki, Chief Claims Officer Katherine Rolfe, and Senior HR Consultant Nancy Owen (PHR), with Keystone providing capital and broader insurance network access since first investing in 2009.

Name

East Coast Risk Management, LLC

Legal name

East Coast Risk Management, LLC

Website

https://eastcoastriskmanagement.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

51–100 employees

Short description

East Coast Risk Management is an outsourced risk management consulting firm serving 1,832 clients across 47 states, providing safety, HR, claims management, and DOT compliance services as Keystone Insurers Group's dedicated risk management division.

Ownership category

akta.pro rank

Product category

Risk Management Consulting

NAICS

Other Scientific and Technical Consulting Services (54169)

SIC

Services-Engineering, Accounting, Research, Management (8700), Services-Management Services (8741)

akta.pro primary industry

Risk, Compliance & Internal Controls Consulting (BPAHACAJ)

akta.pro secondary industry

HR Policy, Governance, Compliance & Risk Advisory (BPACAJAF)

Keywords

• Risk management consulting
• Workers compensation management
• DOT compliance services
• Outsourced HR consulting
• OSHA compliance consulting

Headquarters

HQ city

Huntingdon

HQ country

United States

HQ region

North America

Offices11 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Risk Management Consulting Services: Professional consulting services delivered through retainer or project-based engagements. Services include Safety Consulting, HR Consulting, Claims Management, and DOT Compliance. Revenue generated through ongoing client relationships with focus on retention and long-term partnerships.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

East Coast Risk Management is a B2B risk management consulting firm that provides outsourced Safety Consulting, Human Resources Consulting, Claims Management (workers' compensation, auto, general, and property liability), and DOT Compliance services to businesses across 47 U.S. states. Services are delivered by certified consultants (CSP, CWCA, PHR, Esq.) through 11 regional offices, with a web-based client portal supporting claims reporting, OSHA logs, and service notes.

Product overview

East Coast Risk Management, LLC operates as an outsourced risk management consulting firm and division of Keystone Insurers Group, offering a comprehensive suite of services organized into four core practice areas: Safety Consulting (including OSHA compliance, accident prevention, contractor qualification, and safety training), Human Resources Consulting (including HR compliance audits, employee handbook development, recruiting, training, FMLA administration, and an HR helpline), Claims Management (including workers' compensation, auto liability, general liability, and property liability), and DOT Compliance (including a compliance helpline, web-based file management, and fleet telematics). The company also provides a client portal for claims reporting and access. Services are delivered through eleven offices across Pennsylvania, Ohio, Georgia, Tennessee, Illinois, North Carolina, Iowa, and Indiana.

Differentiator

Problem solved

Functional benefit

Products and services

• Safety Consulting Comprehensive workplace safety consulting engagement spanning OSHA compliance, accident prevention, contractor qualification (ISNetworld/Avetta/BROWZ/PEC Premier), and safety training programs (OSHA 10/30, MSHA, HAZWOPER, HAZMAT, DOT Drug & Alcohol Awareness, First Aid/CPR/AED, Flaggers). Sold to businesses across construction, manufacturing, transportation, and other industries that need outsourced safety expertise.
• Human Resources Consulting Outsourced HR consulting engagement offering compliance audits, employee handbook creation, recruiting (with 90-day placement guarantee), management and employee training (ADA, FMLA, harassment, discipline, termination), FMLA/non-FMLA leave administration, hiring practices guidance, employment-agreement drafting, unemployment compensation claims handling, and an HR Helpline. Sold to SMB and mid-market employers that lack internal HR infrastructure, supported by on-staff PHR/Esq. expertise.
• Claims Management Full-service claims consulting engagement covering workers' compensation, auto liability, general liability, and property liability. Services include medical panel setup, claims reporting, medical appointment coordination, return-to-work programs, cost control, incident investigation, subrogation assistance, and coordination with insurance carriers. Sold to employer clients seeking measurable claims-cost reduction.
• DOT Compliance Fleet safety and DOT/FMCSA compliance engagement including a toll-free DOT Compliance Helpline, mock audits, hiring process review, drug testing program support, file management, safety committee facilitation, and access to fleet telematics (GPS tracking, AI smart cameras, mobile ELD compliance). Sold to companies with commercial vehicle fleets seeking compliance and loss-prevention support.
• Client Portal Web-based portal provided to existing ECRM clients enabling direct claims reporting and viewing, on-demand access to OSHA logs, and access to HR, Safety, and DOT service notes. Used as a service-delivery and customer-experience tool that complements the firm's four core consulting practice areas.

Named customers10 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Felice Associates, Inc.coreStrategic or Co-development PartnerAcquired on May 2, 2019, Felice Associates was a Management and HR Consulting firm specializing in labor relations with 45+ years in business. The acquisition expanded ECRM's human resources model and added labor relations expertise, collective bargaining, contract negotiations, and proprietary wage analysis process.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• G&A Partners: Outsourced HR, risk/safety, and workers' comp administration provider for SMBs and mid-market; very similar integrated HR + risk + claims positioning to ECRM.
• The Horton Group: Mid-market risk management, insurance, and HR/safety consulting firm serving commercial clients across multiple states. Directly comparable to ECRM in offering a multi-pillar outsourced risk/HR/claims service to SMBs and mid-market accounts.
• Bender Group (formerly Bender Consulting Services): Risk management, safety, and HR consulting firm focused on workers' comp cost control, OSHA compliance, and HR support for SMB/mid-market employers — direct overlap with ECRM's core practice areas.
• Lovell Safety Management Co. Specialized workers' compensation claims management and safety services firm serving commercial insureds; highly comparable claims management and loss prevention capability to ECRM's Claims Management practice.
• Plexus Groupe: Risk management and insurance consulting firm delivering claims management, safety, and HR advisory to mid-market commercial clients; directly comparable service mix and target buyer profile to ECRM.

Broad incumbents

• Safety Council / NSC regional chapters: National Safety Council and its regional safety councils deliver OSHA/DOT training, consulting, and compliance services across broader geographies; broader institutional incumbent competing for the same safety training and consulting dollars.
• Sedgwick: Large, established claims management, managed care, and loss adjusting TPA serving enterprise clients; competes with ECRM in workers' comp and general liability claims handling but at a much larger scale and broader portfolio.
• Insperity: PEO/HR outsourcing leader providing HR consulting, benefits administration, and compliance support to SMBs; comparable in the HR consulting and compliance function, but bundles services via PEO/co-employment model.
• Marsh Risk & Insurance Services (Marsh McLennan): Global risk advisory and insurance brokerage giant whose Risk Consulting practice competes in enterprise risk management, claims, and safety consulting; vastly larger but addresses similar buyer needs.
• Aon Risk Solutions: Global risk management, insurance brokerage, and HR consulting firm whose Risk Solutions practice covers workers' comp, claims, and safety consulting — broader incumbent with overlapping capability.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/east_coast_rm
• Facebookfacebook.com/eastcoastriskmanagement
• LinkedInlinkedin.com/company/276388
• Instagraminstagram.com/keystonecorp

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about East Coast Risk Management, LLC