Clinica Universidad de los Andes

What Clinica Universidad de los Andes does

Clinica Universidad de los Andes is a non-profit, university-affiliated private hospital established in 2014 and operated under the umbrella of Universidad de los Andes in Santiago, Chile. It occupies a 56,000 m² flagship campus in Las Condes built to Joint Commission International standards and runs a comprehensive inpatient and outpatient portfolio spanning 70+ specialties, organized into specialized centers (Centro de Cáncer, Centro de Terapia Celular, Centro de Fertilidad, Centro de Cirugía Robótica) plus diagnostic imaging, a clinical laboratory, blood bank, vaccination, maternity, and emergency/rescue services. Technology infrastructure includes the most modern PET-CT in the region, Da Vinci and ROSA surgical robots, a neuronavigator, 3D mammography with tomosynthesis, 1.5T and 3T MRI, and a 64-slice CT scanner, alongside what the clinic describes as the largest cell therapy laboratory in Latin America.

The business model is a fee-for-service clinical platform accepting payment via Fonasa (public), Isapres (private insurers including Banmédica, CruzBlanca, Colmena, Consalud), and out-of-pocket private pay, supplemented by a donations and fundraising stream that funds free surgeries and training scholarships. Distribution is hybrid: in-person appointments at the Las Condes campus, telemedicine (including tele-urgency), home-based care and home hospitalization in affluent Santiago districts, and a dedicated International Patient Unit coordinating cross-border care through a unique alliance with Massachusetts General Hospital (Harvard) and a research collaboration with Universidad de Kyoto on colon cancer.

The clinic is also a teaching and research institution: 130+ professionals combine clinical practice with research, with an active Clinical Trials Unit running 45+ research projects and 25 clinical studies, a Centro de Entrenamiento Quirúrgico for surgical training, and a corporate/occupational health offering serving sports organizations including the Chilean Olympic Committee, Audax Italiano, and Fireflies. Brand performance metrics include a 92% patient satisfaction index, an 82% Global Word of Mouth Index, and a 99% National Health Superintendency accreditation rating, with consistent appearance in the Merco Empresas reputation rankings.

Name

Clinica Universidad de los Andes

Legal name

Clínica Universidad de los Andes

Website

https://clinicauandes.cl

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Clinica Universidad de los Andes is a non-profit, university-affiliated private hospital in Santiago, Chile, delivering comprehensive inpatient and outpatient care across 70+ specialties, advanced imaging and robotic surgery, a regional cell therapy center, and a dedicated International Patient Unit, serving insured and private-pay patients domestically and across Latin America.

Ownership category

akta.pro rank

Product category

Hospital Healthcare Services

NAICS

General Medical and Surgical Hospitals (6221)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Academic Medical Centers (AMCs) & Teaching Hospitals (HLAFAAAA)

akta.pro secondary industry

Community & Regional General Hospitals (HLAFAAAB)

Keywords

• University medical center
• Specialized healthcare services
• Robotic surgery
• Cancer treatment
• Preventive medicine

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Clinical Services Revenue: Direct patient care services including consultations, procedures, surgeries, hospitalizations, and diagnostic examinations. Revenue generated through fee-for-service model with multiple payment options including insurance (Isapres, Fonasa), government coverage (GES/CAEC), and private pay.
2. Insurance and Health Plan Agreements: Contracts with health insurance providers (Isapres) and preferred provider agreements for patient referrals and coverage
3. Donations and Fundraising: Charitable donations supporting free surgeries, medical training scholarships, and infrastructure development

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels11 records

Core offering

Clínica Universidad de los Andes is a university-affiliated, non-profit teaching medical center providing comprehensive inpatient and outpatient healthcare across more than 70 specialties. It operates specialized centers for cancer, cell therapy, fertility, and robotic surgery, supported by advanced diagnostic imaging, a clinical laboratory, maternity, telemedicine, home hospitalization, blood bank, and clinical trials services.

Product overview

Clinica Universidad de los Andes operates as a comprehensive university-affiliated medical center offering a broad portfolio of healthcare services through specialized centers and clinical departments. The institution functions as a unified healthcare platform combining inpatient and outpatient care with research and teaching capabilities. Core specialized centers include the Centro de Cáncer (Cancer Center) featuring multidisciplinary committees and nurse navigation, Centro de Terapia Celular (Cell Therapy Center) with the largest stem cell laboratory in Latin America, Centro de Fertilidad (Fertility Center), and Centro de Cirugía Robótica (Robotic Surgery Center) with Da Vinci and ROSA robotic systems. Diagnostic infrastructure comprises a full-service Clinical Laboratory and Imaging Service featuring the most advanced PET-CT in Latin America, digital mammography with 3D tomosynthesis, neuronavigation, and multislice CT scanners. The clinic provides preventive care through organized health checkup programs by age and gender, maternity services with humanized birth options, telemedicine and tele-urgency for remote care, vaccination services, blood banking, and home hospitalization as an alternative to traditional inpatient care. A digital patient portal (Mi Clínica UANDES) integrates appointment scheduling, exam results, and medical records access. The institution also conducts clinical research through its Clinical Trials Unit with over 45 active research projects.

Differentiator

Problem solved

Functional benefit

Products and services

• Mi Clínica UANDES Digital patient portal enabling appointment scheduling, exam results access, and medical records management for patients.
• Centro de Cáncer (Cancer Center) Comprehensive cancer treatment center featuring a multidisciplinary oncology committee, nurse navigator support, PET/CT digital imaging, and robotic surgery for cancer patients.
• Centro de Terapia Celular (Cell Therapy Center) Cell therapy center housing the largest stem cell laboratory in Latin America, providing advanced cell-based treatments.
• Centro de Fertilidad (Fertility Center) Fertility treatment center offering comprehensive reproductive health services including assisted reproduction technologies.
• Centro de Cirugía Robótica (Robotic Surgery Center) Robotic surgery center featuring Da Vinci robotic surgical system for minimally invasive procedures across multiple specialties.
• Laboratorio Clínico (Clinical Laboratory) Full-service clinical laboratory offering high and low complexity tests for disease prevention, diagnosis confirmation, and pathology monitoring.
• Servicio de Imágenes (Imaging Service) Comprehensive diagnostic imaging service operating 24/7 offering PET-CT, digital radiology, ultrasound, mammography, bone densitometry, multislice CT, MRI, and interventional radiology.
• Maternidad (Maternity Services) Comprehensive maternity care from first trimester through postpartum, featuring specialized birthing rooms (SAIP), obstetric operating rooms, ultrasound suites, nursery, and humanized birth programs.
• Telemedicina (Telemedicine) Telemedicine and tele-urgency services enabling remote medical consultations for patients, including first appointments for international patients.
• Vacunatorio (Vaccination Service) Comprehensive vaccination service offering all National Immunization Plan vaccines, complementary vaccines, and travel vaccinations.
• Banco de Sangre (Blood Bank) Blood bank service promoting altruistic blood donation, performing extraction, preparation, preservation, storage, and transfusion supply of blood components 24/7.
• Unidad de Ensayos Clínicos (Clinical Trials Unit) Clinical research unit conducting clinical trials to provide patients with new treatment alternatives, supporting over 45 active research projects and 25 ongoing clinical studies.
• Hospitalización Domiciliaria (Home Hospitalization) Home hospitalization service providing clinical care equivalent to inpatient quality in the patient's home, with remote monitoring, telemedicine, and mobile devices for continuous care.
• Chequeos Preventivos (Preventive Health Checks) Preventive health checkup programs organized by age group and gender, including cardiovascular, cancer screening, genetic studies, and sports assessments.
• Atención a Domicilio (Home Healthcare Services) At-home medical care including pediatric consultations, matron services, occupational therapy, nursing services, maternity care, and geriatric consultations in the Las Condes, Vitacura, Lo Barnechea, and La Reina areas.

Quantifiable outcome

• 92% overall patient satisfaction index
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature9 records

Partnerships

Six partnerships are on record, tiered core, major and minor.

• Massachusetts General Hospital (Harvard University)coreStrategic or Co-development PartnerAlliance for second medical opinions - unique agreement in Latin America. Dr. Cristián Carvallo, oncologist at the Centro de Cáncer, explains the advantages of this alliance for the Clinic and patients, providing access to world-class medical expertise.
• Universidad de KyotocoreStrategic or Co-development PartnerInternational alliance for colon cancer research, contributing to the advancement of oncology treatment at the Centro de Cáncer
• Chilean Olympic CommitteemajorGTM or Marketing PartnerSports agreements providing healthcare services to Chilean Olympic athletes and sports professionals
• Audax Italiano Football ClubmajorGTM or Marketing PartnerSports partnership for professional football player healthcare and medical services
• Fireflies (Sports Team)minorGTM or Marketing PartnerSports partnership providing healthcare services to Fireflies team athletes
• Centro Metropolitano de SangrecoreStrategic or Co-development PartnerCollaboration ensuring availability of all blood components required by patients. This partnership also enables donors to help any patient in the Metropolitan Region hospitals through their donations.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Clínica Alemana de Santiago: Leading non-profit university-affiliated hospital in Santiago, Chile, affiliated with Universidad del Desarrollo. Directly competes with UANDES for premium private-pay and Isapre patients across similar specialty, surgical, and maternity services in the same metropolitan market.
• Clínica Las Condes: Major Santiago-based private academic hospital offering high-complexity tertiary care, oncology, robotic surgery, and a wide specialty footprint. Comparable case-mix, target patient segments, and technology stack as UANDES, with overlapping catchment in the Las Condes district.
• Clínica Universidad Católica (Chile): Chilean university-affiliated academic hospital under Pontificia Universidad Católica de Chile. Direct competitor in Santiago for tertiary care, oncology, and teaching-driven medicine with overlapping Isapre and Fonasa patient base.

Regional players

• Hospital Italiano de Buenos Aires: University-affiliated general hospital in Argentina with strong research output, advanced surgical programs, and a digital patient portal. Comparable as a Latin American non-profit academic medical center with integrated care, research, and teaching — though operating in Argentina rather than Chile.
• TecSalud – Hospital Zambrano Hellion: Mexican university-affiliated (Tec de Monterrey) private hospital network focused on high-complexity care and research. Comparable as a Latin American academic medical center investing in robotic surgery, oncology, and clinical trials, though serving a different national market.
• Hospital Universitario Austral (Argentina): Argentine university-affiliated hospital under Universidad Austral with research-driven specialty care and a focus on patient safety. Comparable as a Latin American non-profit academic medical center integrating teaching, research, and clinical services.

Broad incumbents

• Hospital Israelita Albert Einstein: Large Brazilian non-profit academic hospital renowned for oncology, transplant, and robotic surgery, with significant research activity and a strong international patient program. Comparable scale, technology depth, and university-hospital positioning to UANDES, but with broader service portfolio and reach.
• Mayo Clinic: Global non-profit academic medical center with extensive clinical research, multidisciplinary specialty centers, and a strong international patient program. Comparable in mission, structure, and pursuit of complex case referrals, though vastly larger in scale.
• Cleveland Clinic: Global non-profit academic medical system recognized for tertiary and quaternary care, advanced surgery, and international patient services. Comparable in clinical excellence positioning, advanced technology investment, and international brand — operates at much larger scale.

Others

• Massachusetts General Hospital: Harvard-affiliated academic medical center that maintains a strategic second-opinion alliance with UANDES. Not a direct competitor but a comparable academic medical center model and a benchmark for UANDES's clinical excellence and brand positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/clinicauandes
• YouTubeyoutube.com/user/clinicauandes
• Facebookfacebook.com/clinicauandes
• LinkedInlinkedin.com/company/clinica-universidad-de-los-andes
• Instagraminstagram.com/clinicauandes

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Clinica Universidad de los Andes