TSA
- Company typePrivate
- Founded1996
- HeadquartersWilmslow, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
TSA firmographics
Firmographics- Name
- TSA
- Legal name
- TEC Services Association C.I.C
- Website
- https://tsa-voice.org.uk
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Where TSA is headquartered
LocationHeadquarters
- HQ city
- Wilmslow
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
TSA business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Membership subscriptions: TSA generates revenue through membership fees. TSA membership includes participation, information, knowhow, access to TSA's knowledge base, and the ability to shape the TEC sector. Members include NHS trusts, local authorities, care providers, housing associations and technology suppliers.
- Consultancy services: TSA provides consultancy services to TEC service providers, suppliers/SMEs, and housing associations. Offerings include consultancy engagements, an Associate Network, and case studies demonstrating how TSA has helped organisations grow and adapt.
- Events and conferences: TSA runs events including the flagship ITEC Conference and awards, regional showcases, surgeries, and webinars. Revenue is generated through attendee fees, sponsorships, and exhibitor bookings.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
TSA product offering
Product offeringCore offering
TSA is the UK industry and advisory body for technology-enabled care (TEC). It provides membership subscriptions, quality assurance certification (QSF) through partner TEC Quality, the annual ITEC Conference, consultancy services to care providers, suppliers and housing associations, the Digital Shift campaign for the analogue-to-digital transition, training via its Virtual Home platform, and publications including the TEC Voice magazine and TEC Outlook report.
Product overview
TSA (TEC Services Association) is the independent advisory body for the technology enabled care (TEC) sector in the UK. Rather than selling a single product, TSA offers a portfolio of membership, assurance, and advisory services. The core offerings include the Quality Standards Framework (QSF) certification programme operated through partner TEC Quality, the annual ITEC Conference, the Find TEC Services search directory, TSA Consultancy Services, the Digital Shift campaign for analogue-to-digital transition, TEC Guidance and resources including the TEC Outlook report, Virtual Home training platform, and the TEC Voice industry magazine. These services support organisations that commission, provide, and supply TEC services to over two million older and disabled people.
Differentiator
Problem solved
Functional benefit
Brands
- ITEC Conference: Flagship annual conference and awards for the TEC sector
- Digital Shift
- TEC Quality
- Virtual Home
- EverydayTEC
Products and services
- Find TEC Services Online search directory enabling individuals, families, and commissioners to locate TSA member telecare and telehealth service providers by area, nationally, or by name.
- ITEC Conference TSA's flagship annual conference and exhibition for the technology-enabled care community, convening over 1,200 attendees to discuss TEC innovation, policy and practice.
- Quality Standards Framework (QSF) Independent UKAS accredited quality assurance certification scheme for TEC service providers and suppliers, operated by TSA's assurance partner TEC Quality.
- Member Directory Searchable A-Z directory of TSA members across the UK and overseas, including NHS trusts, local authorities, care providers, housing associations, and technology suppliers, with QSF Certified members marked accordingly.
- TSA Consultancy Services Advisory consultancy helping organisations commission, provide and supply TEC services, with engagements tailored for service providers, suppliers/SMEs, and housing associations navigating the analogue-to-digital shift.
- Digital Shift Campaign Sector-wide campaign providing guidance, testing protocols, and resources to support the TEC sector's transition from analogue to digital phone networks ahead of the January 2027 IP switch deadline.
- Virtual Home Flexible TEC workforce training platform designed to deliver learning that fits around the schedules of professionals working in technology-enabled care.
- TEC Guidance and Resources TSA-produced knowledge library offering guidance and resources across TEC themes including scams awareness, mental health and wellbeing, resilience of TEC solutions and monitoring services, and the annual TEC Outlook report.
- TEC Voice Magazine Free industry publication providing TEC sector news, trends, case studies and thought leadership, distributed to the TEC community.
Quantifiable outcome
- Over 2 million older and disabled people supported through TSA member-provided TEC services
- +3 more outcomes
Companies that use TSA
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles4 records
TSA technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
TSA partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- TEC QualitycoreTEC Quality is TSA's assurance partner and runs the Quality Standards Framework (QSF), the only independent and UKAS accredited quality assurance system in the TEC sector. QSF provides certification for TEC service providers and suppliers, serving as a key trust signal in the sector.
- PA ConsultingcorePA Consulting co-produces the annual TEC Outlook report with TSA. The TEC Outlook 2026 report provides sector intelligence on barriers to adoption, workforce readiness for AI tools, and integration challenges. TSA's CEO and PA Consulting experts present findings at ITEC Conference.
- ADASS (Association of Directors of Adult Social Services)coreADASS (Association of Directors of Adult Social Services) is listed as a partner of TSA. ADASS represents directors of adult social services and is a key stakeholder in TEC commissioning and policy.
- LGA (Local Government Association)coreLGA (Local Government Association) is listed as a partner of TSA. LGA represents local authorities and is a key partner in TSA's work on digital shift guidance, workforce development, and sector risk management.
- Skills for CarecoreSkills for Care is listed as a partner of TSA. As the strategic workforce body for adult social care in England, Skills for Care is a key partner for TSA's workforce development initiatives and digital TEC skills programmes.
- HEE (Health Education England)minorHEE (Health Education England) is listed as a partner of TSA. NHS England Workforce, Training and Innovation, HEE contributes to TSA's health and care workforce development agenda.
- IPC (Institute of Public Care)minorIPC (Institute of Public Care at Oxford Brookes University) is listed as a partner of TSA. IPC works on care system improvement and is listed as a partner supporting TSA's mission.
- NFCC (National Fire Chiefs Council)minorNFCC (National Fire Chiefs Council) is listed as a partner of TSA. The partnership supports TSA's community safety focus within TEC, including fire safety integration in housing and care settings.
- ESPO FrameworkminorESPO (Education Services Procurement Organisation) Framework is listed as a partner of TSA, providing a procurement framework that TSA members can access for TEC procurement.
- ArgentiminorArgenti is a care technology partnership referenced in a thought leadership article citing TSA's TEC Outlook 2026. Argenti's partnership with Hampshire County Council is presented as a practical example of successful TEC adoption, demonstrating how technology combined with workforce enablement delivers better outcomes.
Scale indicators3 records
Recent moves5 records
Expansion highlights6 records
TSA competitors and assessment
Company assessmentDirect peers
- Digital Social Care: National resource supporting the adult social care sector with digital and data skills. Directly comparable to TSA in its digital shift remit for social care providers, with overlap in audience (care providers) and complementary (not competitive) remit on digital readiness.
- Association of Directors of Adult Social Services (ADASS): National association of directors of adult social services in England. A TSA strategic partner, but also a directly comparable membership/policy body shaping the TEC commissioning landscape — relevant for benchmarking influence and member overlap.
- UK Homecare Association: UK trade association representing homecare providers. Directly comparable to TSA as a membership-based industry body serving the UK social care sector, with overlapping members (local authorities, commissioners, providers) and a similar advocacy/events business model.
- Care England: The leading representative body for independent adult social care providers in England. Highly comparable to TSA — both operate as membership trade associations influencing UK adult social care policy, running events, and representing providers to government.
- National Care Forum: Membership body for not-for-profit social care providers in the UK. Closely comparable to TSA in terms of mission, audience overlap (charitable care providers, housing associations), and policy advocacy posture.
- Housing Learning and Improvement Network (Housing LIN): UK network for housing, health, and care professionals focused on extra-care and older people's housing. Directly comparable to TSA given the overlap in housing association members and shared policy themes around digital switchover, TEC integration, and supported housing.
- Skills for Care: Strategic workforce body for adult social care in England and a TSA partner. Comparable as a sector-wide membership/influence body with overlapping members and shared priorities on workforce development, digital skills, and adult social care policy.
- Voluntary Organisations Disability Group (VODG): Membership body for voluntary sector disability service providers. Comparable to TSA as a sector-specific trade association influencing commissioning, workforce, and policy across the UK disability and social care ecosystem.
Broad incumbents
- The King's Fund: Independent health and care policy think tank in the UK. Comparable in producing influential sector research (analogous to TEC Outlook) and shaping policy debate, though operating as a broader, non-membership research body rather than a sector trade association.
- NHS Confederation: The membership body for organisations that commission and provide NHS services. Comparable to TSA as a larger, broader health-system industry association with overlapping members (NHS trusts) and similar convenor/policy influence role, though operating at system rather than TEC-specific level.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
TSA social profiles
Digital presenceTSA financial estimates
Financial estimateRevenue estimate
Valuation estimate
TSA leadership team
Management profileNumber of profiles
Profiles10 records
TSA subsidiaries and ownership
Company hierarchySubsidiaries1 record
TSA funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TSA M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TSA
What does TSA do?
TSA is the UK industry and advisory body for technology-enabled care (TEC). It provides membership subscriptions, quality assurance certification (QSF) through partner TEC Quality, the annual ITEC Conference, consultancy services to care providers, suppliers and housing associations, the Digital Shift campaign for the analogue-to-digital transition, training via its Virtual Home platform, and publications including the TEC Voice magazine and TEC Outlook report.
Is TSA a public or private company?
TSA is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was TSA founded?
TSA was founded in 1996. It employs 11 to 50 people.
Where is TSA based?
TSA is headquartered in Wilmslow, United Kingdom, in the Europe region.
How does TSA make money?
Three revenue lines are on record. Membership subscriptions are the primary driver. The others are consultancy services and events and conferences.
Who are TSA's main competitors?
Direct peers on record are Digital Social Care, Association of Directors of Adult Social Services (ADASS), UK Homecare Association, Care England, National Care Forum, Housing Learning and Improvement Network (Housing LIN), Skills for Care and Voluntary Organisations Disability Group (VODG). Broad incumbents are The King's Fund and NHS Confederation.
Does TSA have an API?
No public API is recorded for TSA.