Retail Solutions

What Retail Solutions does

Retail Solutions is a private IT solutions provider founded in 1999 and headquartered in Lahore, Pakistan (retailsolution.pk), operating with 101-250 employees. The company targets commercial owners as its primary customer segment, with individual and small business owners as a secondary segment, and self-describes a "global" scope with an operational base in South Asia. Its core differentiator is EDI (Electronic Data Interchange) integration services delivered as a licensed EDI provider, supported by a broader portfolio that includes managed IT, security and compliance audits, application development, consulting, project management, system integration, cloud services, call center services, and e-commerce platform services.

The technology platform centers on EDI integration with broad ERP compatibility — covering QuickBooks (Enterprise, Pro/Premier, Online), Microsoft Dynamics (365, GP, NAV, SL, AX), NetSuite, Oracle, Sage (50, 100, 300, 500, BVEssentials, PFW, Pro, X3), and SAP (Business One, ECC) — alongside e-commerce marketplace integrations with Amazon, eBay, and Walmart. The company also deploys RPA, machine learning, and cognitive solutions as part of its system integration offerings. Named customer logos include WBM LLC and Salt84, both retail/distribution enterprises.

Retail Solutions runs a hybrid revenue model combining recurring subscription revenue from managed IT services (monthly predictable pricing) with professional services revenue from EDI integration, application development, consulting, cloud, and system integration engagements (quote-based, not publicly disclosed). No funding rounds, acquisitions, or strategic partnerships are disclosed in the available material.

Name

Retail Solutions

Legal name

Retail Solution

Website

https://retailsolution.pk

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Short description

Retail Solutions is a Lahore, Pakistan-based IT services firm and licensed EDI provider founded in 1999, serving retail and distribution customers with EDI integration, managed IT, ERP connectors, and adjacent e-commerce and call center services.

Ownership category

akta.pro rank

Product category

IT Services & EDI Integration

NAICS

Custom Computer Programming Services (541511), Telephone Call Centers (56142)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

B2B/EDI & Partner Integration (BPAMAOAJ)

akta.pro secondary industries

Managed File Transfer (MFT) & B2B Integration (EDI) (HDAEAIAE), B2B/EDI & Supply Chain Process Automation Platforms (HDAEAHAK), ERP Implementation & Systems Integration Services (BPAEAGAA)

Keywords

• EDI integration services
• Managed IT services
• ERP integration
• Cloud services
• Supply chain automation

Headquarters

HQ city

Lahore

HQ country

Pakistan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed IT services with predictable pricing models for organizations. Includes ongoing support, security, and IT infrastructure management.
2. EDI Integration: One-time and recurring fees for EDI integration services, connecting businesses with retailers and supply chain partners.
3. App Development and Consulting: Custom application development and consulting services for mobile applications and technology solutions.
4. Cloud and System Integration: Cloud deployment and system integration services including RPA, machine learning, and cognitive solutions implementation.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels1 record

Core offering

Retail Solutions delivers B2B IT services with EDI (Electronic Data Interchange) integration as its core offering, connecting client ERP systems to major retailers and e-commerce platforms. The company complements EDI with Managed IT, Cloud Services, System Integration (including RPA and machine learning), Security & Compliance Audits, App Development, Consulting, Project Management, Call Center Services, and E-commerce Platform Services.

Product overview

Retail Solutions is an IT solutions provider offering a diverse portfolio of professional services including EDI (Electronic Data Interchange) as a core product, Managed IT, Security & Compliance Audits, App Development, Consulting, Project Management, System Integration, Cloud Services, Call Center Services, and E-commerce Platform Services. The EDI service serves as the primary product offering, enabling businesses to connect their ERP systems (including QuickBooks, Microsoft Dynamics, NetSuite, Oracle, Sage, and SAP) to trading partners and e-commerce platforms (Amazon, eBay, Walmart). Supporting services in Managed IT, System Integration, and Cloud Services employ technologies such as RPA, machine learning, and cognitive solutions to optimize business processes.

Differentiator

Problem solved

Functional benefit

Products and services

• EDI (Electronic Data Interchange) EDI integration service that helps streamline business processes, reduce errors, and improve efficiency in supply chain management. Connects to major ERP systems (QuickBooks, Microsoft Dynamics, NetSuite, Oracle, Sage, SAP) and e-commerce platforms (Amazon, eBay, Walmart). Licensed EDI provider status.
• Managed IT Comprehensive and customized IT solution for organizations featuring a predictable pricing model, including ongoing support, security, and IT infrastructure management.
• Security & Compliance Audits Full IT security assessment service that goes beyond basic scans to provide a comprehensive view of organizational security posture.
• App Development End-to-end mobile application development service for creating custom mobile applications for organizations.
• Consulting Professional technology consulting services combining expertise with innovative solutions for client projects.
• Project Management Specialized project management services for technology implementations and business transformation projects.
• System Integration System integration service that combines digital tools to rationalize and simplify operations; deploys RPA, machine learning, and cognitive solutions for optimization using cloud and external data.
• Cloud Services Cloud-based solutions and services enabling digital transformation, helping businesses move faster, save costs, and deliver differentiated customer experiences.
• Call Center Services Call center services providing efficient and effective solutions to customer needs with a focus on exceeding expectations and ensuring customer satisfaction.
• E-commerce Platform Services E-commerce platform integration and management services for Amazon, eBay, and Walmart marketplaces.

Quantifiable outcome

• 79% of companies surveyed using AI to elevate performance, 85% confirmed AI helped elevate business

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration23 records

AI capability2 records

Feature3 records

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• DiCentral: DiCentral specializes in EDI integration and ERP connectivity for retail, distribution, and manufacturing suppliers. Its EDI-to-ERP connector model and retailer-mandate focus map directly to Retail Solutions' core EDI service line.
• SPS Commerce: SPS Commerce is the largest US-focused retail EDI network and SaaS provider, serving thousands of suppliers with managed EDI services and retailer-mandated integrations. It is the most direct comparison to Retail Solutions' EDI/ERP integration offering for retail and distribution customers.
• TrueCommerce: TrueCommerce is a global EDI and supply-chain integration platform with deep ERP connectors (Dynamics, NetSuite, SAP, Sage) and direct retailer integrations. Like Retail Solutions, it bridges ERP systems to retailer EDI mandates, making it a directly comparable peer.
• eBridge Connections: eBridge Connections focuses on EDI and e-commerce integrations connecting ERP systems (Acumatica, Dynamics, NetSuite, Sage) to marketplaces and retailers. Its ERP-focused EDI service is a close analogue to Retail Solutions' core EDI integration offering.

Emerging players

• Cleo Integration Cloud: Cleo provides a cloud-based integration platform for EDI, API, and B2B partner connectivity. Its combination of EDI + API integration overlaps substantially with Retail Solutions' EDI plus system integration (RPA/ML) offerings.
• Jitterbit: Jitterbit is an iPaaS and API integration platform with strong ERP connector breadth (Dynamics, NetSuite, SAP, Salesforce). It targets the same mid-market ERP-to-external-system integration use case as Retail Solutions' system integration services.
• Celigo: Celigo is an iPaaS vendor specializing in pre-built ERP and e-commerce integrations (NetSuite, Shopify, Amazon, Walmart). It directly competes with Retail Solutions' EDI-to-ERP and Amazon/eBay/Walmart marketplace integration flows.
• Orderful: Orderful is a cloud-native, API-first EDI platform that modernizes traditional EDI services with developer-friendly tooling. It is a relevant emerging competitor representing the cloud-native disruption risk to Retail Solutions' more traditional EDI/ERP integration model.

Broad incumbents

• OpenText (GXS): OpenText, via its GXS acquisition, is a long-established B2B integration and managed EDI services incumbent serving large enterprises globally. It competes broadly in the same EDI/iPaaS space as Retail Solutions but at much larger enterprise scale.
• IBM Sterling B2B Integration: IBM Sterling is an enterprise-grade B2B integration suite covering EDI, managed file transfer, and supply-chain networks. It represents the high-end incumbent alternative for the same EDI integration workloads Retail Solutions targets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/mackallen84

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Retail Solutions