Steuben County REMC
Steuben County REMC is a rural electric membership cooperative in Angola, Indiana, founded in 1937, that distributes electricity and, since completing its fiber network in 2023, also delivers fiber broadband (100 Mbps to 1 Gbps) to member households across rural Steuben County.
- Company typePrivate
- Founded1937
- HeadquartersAngola, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Steuben County REMC does
Steuben County REMC is a rural electric membership cooperative founded in 1937 and headquartered at 1212 S Wayne St, Angola, Indiana. It distributes electricity to members across rural Steuben County and, since completing a territory-wide fiber-to-the-home network at the close of 2023, also delivers high-speed fiber broadband internet to the same member base, with symmetrical upload and download speeds ranging from 100 Mbps (Silver) to 500 Mbps (Gold) to 1 Gbps (Platinum) and no data caps.
The cooperative runs its member-facing operations on the SmartHub web and mobile platform, which integrates electric and broadband billing, usage monitoring, outage reporting, and member communications. Power supply is sourced through an affiliation with Wabash Valley Power Alliance, a generation and transmission cooperative, while marketing and cooperative support are accessed through membership in the Touchstone Energy Cooperatives national network. Broadband subscribers receive CommandIQ (network and device management), ProtectIQ (network security), and ExperienceIQ (parental controls) bundled into their service.
Monetization is entirely direct-to-member through recurring subscription and usage-based billing. Members are simultaneously customers and owners of the cooperative, so revenue is not publicly disclosed, there are no equity funding rounds, and capital is reinvested into infrastructure and member programs (rebates, Co-op Solar, energy-efficiency products, youth programs, Operation Round Up). Distribution is via SmartHub self-serve, online availability checking, and the Angola walk-in headquarters.
Steuben County REMC firmographics
Firmographics- Name
- Steuben County REMC
- Legal name
- Steuben County REMC
- Website
- https://remcsteuben.com
- Company type
- Private
- Founded year
- 1937
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Steuben County REMC is a rural electric membership cooperative in Angola, Indiana, founded in 1937, that distributes electricity and, since completing its fiber network in 2023, also delivers fiber broadband (100 Mbps to 1 Gbps) to member households across rural Steuben County.
- Ownership category
- akta.pro rank
Steuben County REMC industry classification
Industry- Product category
- Electric Cooperative Services
- SIC
- Electric Services (4911)
- akta.pro primary industry
- Rural & Regional ISPs (HDAIADAI)
- akta.pro secondary industries
- Municipal & Community Broadband ISPs (HDAIADAH), Municipal & Community Broadband Networks (HDAIACAE), Residential/Broadband ISPs (Consumer Internet) (HDAIADAA)
Keywords
Where Steuben County REMC is headquartered
LocationHeadquarters
- HQ city
- Angola
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Steuben County REMC business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Supply Chain, Personnel, Technology or R&D, Marketing or Sales
Revenue model
- Electric Service Membership and Usage: Rural electric cooperative providing electricity to members with membership fees and usage-based billing. Members pay for electricity consumption with rates and bylaws governing the membership structure.
- Broadband Internet Service: Monthly subscription-based high-speed fiber internet service offered in tiered speed plans from 100 Mbps to 1 Gbps. Revenue generated through recurring monthly payments for internet packages.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Silver Plan - 100 Mbps broadband |
| Subscription | Monthly | Gold Plan - 500 Mbps broadband |
| Subscription | Monthly | Platinum Plan - 1 Gbps (1000 Mbps) broadband |
| Other | Monthly | Late Payment and Reconnection Fees |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Steuben County REMC product offering
Product offeringCore offering
Steuben County REMC is a rural electric membership cooperative that distributes electricity and delivers high-speed fiber broadband internet to members in Steuben County, Indiana. Following the end-of-2023 completion of its fiber-to-the-home network, it offers symmetric broadband plans ranging from 100 Mbps to 1 Gbps alongside traditional electric service, with the SmartHub platform unifying account management, bill payment, outage reporting, and broadband subscription workflows for members.
Product overview
Steuben County REMC operates as a rural electric membership cooperative offering two core services: traditional electric distribution and high-speed fiber broadband internet. The broadband service is delivered via a completed fiber-to-the-home network (completed end of 2023), offering three speed tiers from 100Mbps to 1Gbps. The SmartHub platform serves as the unified digital interface for both services, enabling account management, bill payment, usage monitoring, and outage reporting. CommandIQ, ProtectIQ, and ExperienceIQ are included security and management modules for broadband subscribers.
Differentiator
Problem solved
Functional benefit
Brands
- SmartHub: Web and mobile application for managing accounts, viewing and paying bills, broadband service monitoring, usage tracking, and outage reporting.
Products and services
- Electric Service Traditional electric distribution service provided to cooperative members in Steuben County, Indiana. Members pay for electricity consumption under rates and bylaws governing the cooperative's membership structure.
- Broadband Fiber Internet High-speed fiber-optic broadband internet service delivering symmetrical upload and download speeds across three tiers (100 Mbps, 500 Mbps, and 1 Gbps) with no data caps or throttling, provided to rural members following network completion at the end of 2023.
- SmartHub Web and mobile application that allows members to manage their electric and broadband accounts, view and pay bills, monitor usage 24/7, check outage maps, receive notifications, and contact the co-op.
Quantifiable outcome
- Equal upload and download speeds ranging from 100 to 1000 Mbps
- +1 more outcomes
Companies that use Steuben County REMC
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles1 record
Steuben County REMC technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Steuben County REMC partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Wabash Valley Power AlliancecoreSteuben County REMC is affiliated with Wabash Valley Power Alliance, a generation and transmission cooperative that provides power supply services to distribution cooperatives. Careers at Steuben County REMC are posted through Wabash Valley Power Alliance's recruitment platform.
- Touchstone Energy CooperativescoreSteuben County REMC is a member of Touchstone Energy Cooperatives, a national brand network of rural electric cooperatives. This affiliation provides cooperative branding, shared marketing resources, and industry recognition.
Scale indicators3 records
Recent moves7 records
Expansion highlights5 records
Steuben County REMC competitors and assessment
Company assessmentDirect peers
- Co-Mo Connect: Fiber broadband subsidiary of Co-Mo Electric Cooperative in central Missouri. Closely mirrors the rural-electric-cooperative-broadband-fiber model that Steuben County REMC has adopted.
- Tipmont REMC: Indiana rural electric membership cooperative that also offers fiber broadband (Tipmont Wintek) to its members. Closely comparable in business model, member-owned structure, dual electric + broadband offering, and Indiana footprint.
- Midwest Energy Cooperative: Michigan rural electric cooperative that has deployed fiber-to-the-home broadband to its members. Comparable Midwest cooperative with combined electric distribution and broadband service offering.
- NineStar Connect: Indiana cooperative (formerly Hancock Telecom and Central Indiana Communications) offering fiber broadband, electric-adjacent services, and smart-home bundles to members. Closely matches Steuben County REMC's combined utility + broadband model.
- Wabash Valley Power Alliance: Generation and transmission cooperative that supplies Steuben County REMC's wholesale power and operates its careers platform. Most directly comparable as a partner cooperative in the same Indiana cooperative ecosystem with shared governance and member-service model.
- Heartland REMC: Indiana rural electric cooperative serving members in north-central Indiana with both electric distribution and broadband services. Direct comparison for cooperative-owned fiber-overlapping-electric operating model.
- Jackson County REMC: Indiana REMC providing electric and broadband services to rural members. Comparable in scale, member-owned governance, and dual electric/broadband business mix within Indiana.
- Carroll White REMC: Indiana rural electric membership cooperative that has expanded into broadband service for its members. Comparable member-owned electric cooperative adding fiber broadband in rural Indiana.
Broad incumbents
- Frontier Communications: Large incumbent telecom with significant rural Indiana footprint offering fiber and DSL internet. Broader incumbent competitor whose rural fiber expansion overlaps Steuben County REMC's service area.
Regional players
- Multi-Community Cable & Broadband: Indiana-based broadband provider serving rural communities with fiber and cable internet. Comparable in targeting underserved rural Indiana markets with broadband, though not a cooperative.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Steuben County REMC social profiles
Digital presenceSteuben County REMC financial estimates
Financial estimateRevenue estimate
Valuation estimate
Steuben County REMC leadership team
Management profileNumber of profiles
Steuben County REMC funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Steuben County REMC M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Steuben County REMC
What does Steuben County REMC do?
Steuben County REMC is a rural electric membership cooperative that distributes electricity and delivers high-speed fiber broadband internet to members in Steuben County, Indiana. Following the end-of-2023 completion of its fiber-to-the-home network, it offers symmetric broadband plans ranging from 100 Mbps to 1 Gbps alongside traditional electric service, with the SmartHub platform unifying account management, bill payment, outage reporting, and broadband subscription workflows for members.
Is Steuben County REMC a public or private company?
Steuben County REMC is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Steuben County REMC founded?
Steuben County REMC was founded in 1937. It employs 11 to 50 people.
Where is Steuben County REMC based?
Steuben County REMC is headquartered in Angola, United States, in the North America region.
How does Steuben County REMC make money?
Two revenue lines are on record. Electric Service Membership and Usage is the primary driver. The others are broadband Internet Service.
Who are Steuben County REMC's main competitors?
Direct peers on record are Co-Mo Connect, Tipmont REMC, Midwest Energy Cooperative, NineStar Connect, Wabash Valley Power Alliance, Heartland REMC, Jackson County REMC and Carroll White REMC. Frontier Communications is listed as a broad incumbent. Multi-Community Cable & Broadband is listed as a regional player.
Does Steuben County REMC have an API?
No public API is recorded for Steuben County REMC.
What industry is Steuben County REMC in?
Steuben County REMC's product category is Electric Cooperative Services. Its primary akta.pro industry code is HDAIADAI, Rural & Regional ISPs, with a secondary code of HDAIADAH, Municipal & Community Broadband ISPs. Its SIC code is 4911.