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Yarra Trams

Full company profile

uuid000dxa8

Namestring
Yarra Trams
Legal namestring
Yarra Journey Makers Pty Ltd
Company typeenum
Private
Founded yearint
2009
Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
501–1,000
akta.pro rankint
HeadquartersMelbourne, Australia
HQ citystring
Melbourne
HQ countrystring
Australia
HQ regionstring
Oceania
Markets served

Serves global market

Offices9 records

Each record includes

City, Country, Type, Description, Source

Keyword5 values
urban tram operations, public transit services, passenger transport, light rail network, real-time transit tracking
Industry2 codes
1Tram/Streetcar Operators
CodeTLAFAEACPrimaryYes
2Tram/Light Rail Stops & Stations
CodeTHAIALACPrimaryNo
NAICS code2 codes
  • Urban Transit Systems4851
  • Urban Transit Systems48511
SIC code1 code
  • Local & Suburban Transit & Interurban Hwy Passenger Trans4100
Product category
Public Transit / Urban Tram Operations
GTM motion1 record

Each record includes

Type, Description, Source

Revenue model4 records
1Public Transport Services
TypeSubscription Recurring
Description

Revenue from operating Melbourne's metropolitan tram network under government franchise agreement. Services are funded through passenger fares via the myki ticketing system and government subsidies.

yarratrams.com.au
2Advertising
TypeAdvertising
Description

Advertising space on trams, tram stops, and light rail billboards sold through partnership with JCDecaux Australia.

yarratrams.com.au
3Tram Charter Services
TypeProfessional Services
Description

Private and commercial charter of iconic Melbourne trams for events and filming, requiring Department of Transport and Planning approval.

yarratrams.com.au
4Filming & Photography Permits
TypeProfessional Services
Description

Permit fees for filming and photography at tram stops or onboard trams, as well as activations on the network.

yarratrams.com.au
Marketing channels8 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels4 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components6 values
Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Pricing details1 tier
1Standard myki fares for tram travel
ModelUsage-basedBilling cadencePay-as-you-go
Notes

Fares managed through the myki ticketing system administered by Transport Victoria

yarratrams.com.au
GTM typeB2C
B2C
Offering typeServices
Services
Brand1 of 2 records shown
1Melbourne Art Trams
Description

A program since 1978 that transforms trams into moving artworks by local artists, celebrating Melbourne's arts scene.

yarratrams.com.au
+1 more record
Core offering1 text field

Yarra Trams operates Melbourne's metropolitan tram network — the world's largest — comprising 28 routes and 250km of track under a government franchise agreement with the Victorian Department of Transport and Planning. Core services include passenger transport via the myki ticketing system, real-time arrival information through the tramTRACKER platform, and ancillary commercial offerings such as tram advertising, charter services, and filming/photography permits.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 3 values shown
  • 83.84% overall punctuality achieved in 2014
+2 more records
Product overview1 text field

Yarra Trams operates Melbourne's urban tram network as a single integrated public transportation service. The core offering is tram network operations supplemented by tramTRACKER for real-time passenger information, the Art Trams artistic program, and ancillary services including tram charters, school education programs, eLearning modules, and tram-based advertising. The portfolio represents a unified public transit service with customer-facing information tools (tramTRACKER) and value-added programs rather than a modular software platform.

Product and service7 records
1Melbourne Tram Network Operations
CategoryPublic Transit Operations
2tramTRACKER
CategoryPassenger Information System
3Charter a Tram
CategoryCharter & Event Services
4Advertising on Trams
CategoryAdvertising
5School Education Program
CategoryCommunity Education
6eLearning Modules
CategoryCommunity Education
7Melbourne Art Trams Program
CategoryCultural Program
Scale indicator7 records

Each record includes

Type, Value, Description, Source

Partnership13 partners
Strategic tierCoreTypeStrategic or Co-development Partner
Description

Joint venture partner in Yarra Journey Makers consortium operating Yarra Trams. Transdev Australia is one of two JV partners (alongside John Holland) responsible for operating Melbourne's tram network under government franchise.

Strategic tierCoreTypeStrategic or Co-development Partner
Description

Joint venture partner in Yarra Journey Makers consortium operating Yarra Trams. John Holland is one of two JV partners (alongside Transdev Australia) responsible for operating Melbourne's tram network under government franchise.

Strategic tierCoreTypeChannel Partner/ Reseller/ Distributor
Description

Exclusive advertising partner for the tram network, managing advertising on trams, tram stops, and light rail billboards. Contact: Level 9, 468 St Kilda Road, Melbourne VIC 3004.

Strategic tierCoreTypeImplementation/ SI/ Consulting Partner
Description

Government body responsible for public transport planning and regulation. Yarra Trams operates under franchise agreement with PTV, and services are integrated with PTV journey planner and myki ticketing system.

Strategic tierCoreTypeImplementation/ SI/ Consulting Partner
Description

Government department overseeing tram operations and infrastructure. Tram charter applications require Department approval. Yarra Trams works with the department and its transport agencies to provide integrated transport services.

6Office of the National Rail Safety Regulator
Strategic tierCoreTypeImplementation/ SI/ Consulting Partner
Description

Federal rail safety regulator that Yarra Trams complies with in relation to transport services and surveillance.

yarratrams.com.au
7V/Line Pty Ltd
Strategic tierMinorTypeImplementation/ SI/ Consulting Partner
Description

Regional train operator disclosed as a third party with whom Yarra Trams may share personal information in the course of business operations.

yarratrams.com.au
Strategic tierMinorTypeImplementation/ SI/ Consulting Partner
Description

Melbourne's metropolitan train operator disclosed as a third party with whom Yarra Trams may share personal information in the course of business operations.

Strategic tierCoreTypeImplementation/ SI/ Consulting Partner
Description

Partner in Premium Line 96 Project alongside Yarra Trams and PTV to transform Route 96 into Melbourne's first premium line with faster, safer, and more reliable service.

Strategic tierMinorTypeImplementation/ SI/ Consulting Partner
Description

Construction contractor partner for St Kilda Road tram track renewal works, replacing 1.3km of track and 4km of overhead wires in 6 days.

Strategic tierMinorTypeImplementation/ SI/ Consulting Partner
Description

Construction contractor partner for St Kilda Road tram track renewal works alongside key partner Fulton Hogan.

Strategic tierCoreTypeStrategic or Co-development Partner
Description

Partner in Melbourne Art Trams program, collaborating since 1978 to transform trams into moving artworks celebrating Victorian artists and communities.

Strategic tierMinorTypeStrategic or Co-development Partner
Description

Partner in Melbourne Art Trams program, curating the 2026 collection celebrating Victoria's First Peoples.

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight4 records

Each record includes

Type, Description

Peers10 records
TypeDirect peer
Description

Transdev Australia is one of the two JV parents (alongside John Holland) operating Yarra Trams via Yarra Journey Makers. Transdev operates multiple light rail, tram, and bus franchises across Australia and globally, making it the closest comparable peer in operating model, scale, and urban passenger transit delivery.

TypeDirect peer
Description

Metro Trains operates Melbourne's metropolitan heavy rail network under a similar government franchise model and is one of Yarra Trams' explicit third-party data-sharing partners. Both operate under Transport Victoria franchise arrangements with the myki ticketing system, making them direct functional peers in Victorian urban passenger rail.

TypeDirect peer
Description

Keolis Downer operated Yarra Trams from 2009 to 2017 and continues to operate several Australian tram and light rail franchises (e.g., GoldLinQ on the Gold Coast). It is the most direct historical and operational peer, sharing Keolis group global tram operating expertise as a competitor for future Australian transit franchises.

TypeDirect peer
Description

Sydney's CBD and South East Light Rail is operated by a Transdev-led consortium under a NSW government franchise — the same parent (Transdev) that co-runs Yarra Trams. Comparable in product (light rail/streetcar), franchise model, and PTV-style integrated ticketing.

TypeRegional player
Description

Edinburgh Trams is a UK urban tram network operated under franchise by a similar consortium structure with public-sector fare-setting. Geographically distinct but directly comparable in product (urban tram), operating model (concession/franchise), and revenue mix (fares plus public subsidy).

TypeRegional player
Description

Manchester Metrolink is the UK's largest tram network, operated under contract to Transport for Greater Manchester — mirroring Yarra Trams' status as the world's largest tram network operated for a state transport authority. Comparable in scale, urban integration, and franchise economics.

7Docklands Light Railway (Keolis Amey Docklands)
TypeRegional player
Description

Docklands Light Railway is operated by Keolis Amey Docklands under concession to Transport for London. It is a directly comparable urban light-rail franchise peer with similar scale, central-urban network characteristics, and contracted operating model.

8San Francisco Muni (SFMTA)
TypeBroad incumbent
Description

San Francisco Muni operates the city's historic streetcar and light rail network alongside bus and metro services under a municipal transit agency model. Comparable in running the world's larger/historic streetcar networks and integrating heritage operations with daily public transport.

TypeDirect peer
Description

V/Line operates regional passenger rail in Victoria under a state-government franchise and is a disclosed third-party data-sharing partner of Yarra Trams. Comparable as a Victorian government-franchised rail operator serving the same Transport Victoria/myki ecosystem.

TypeDirect peer
Description

John Holland is the other JV parent (with Transdev) of Yarra Journey Makers. John Holland Group is a major Australian transport infrastructure operator and contractor with extensive rail delivery experience, making it both an internal peer-partner and a directly comparable rail infrastructure operator in the Australian market.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat5 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights7 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers3 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment2 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile4 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Feature4 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles1 record

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
Compliance4 records

Each record includes

Name, Class, Description

Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Yarra Trams

Public Transit / Urban Tram Operationsyarratrams.com.au

Yarra Trams firmographics

Firmographics
Name
Yarra Trams
Legal name
Yarra Journey Makers Pty Ltd
Website
https://yarratrams.com.au
Company type
Private
Founded year
2009
Operating status
Operating
Headcount range
501–1,000 employees
Ownership category
akta.pro rank

Yarra Trams industry classification

Industry
Product category
Public Transit / Urban Tram Operations
NAICS
Urban Transit Systems (4851), Urban Transit Systems (48511)
SIC
Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)
akta.pro primary industry
Tram/Streetcar Operators (TLAFAEAC)
akta.pro secondary industry
Tram/Light Rail Stops & Stations (THAIALAC)

Keywords

  • Urban tram operations
  • Public transit services
  • Passenger transport
  • Light rail network
  • Real-time transit tracking

Where Yarra Trams is headquartered

Location

Headquarters

HQ city
Melbourne
HQ country
Australia
HQ region
Oceania

Offices9 records

Markets served

Yarra Trams business model

Business model
GTM type
B2C
Offering type
Services
Cost components
Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

  1. Public Transport Services: Revenue from operating Melbourne's metropolitan tram network under government franchise agreement. Services are funded through passenger fares via the myki ticketing system and government subsidies.
  2. Advertising: Advertising space on trams, tram stops, and light rail billboards sold through partnership with JCDecaux Australia.
  3. Tram Charter Services: Private and commercial charter of iconic Melbourne trams for events and filming, requiring Department of Transport and Planning approval.
  4. Filming & Photography Permits: Permit fees for filming and photography at tram stops or onboard trams, as well as activations on the network.

Pricing tiers

ModelBillingPrice
Usage-basedPay-as-you-goStandard myki fares for tram travel

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Yarra Trams product offering

Product offering

Core offering

Yarra Trams operates Melbourne's metropolitan tram network — the world's largest — comprising 28 routes and 250km of track under a government franchise agreement with the Victorian Department of Transport and Planning. Core services include passenger transport via the myki ticketing system, real-time arrival information through the tramTRACKER platform, and ancillary commercial offerings such as tram advertising, charter services, and filming/photography permits.

Product overview

Yarra Trams operates Melbourne's urban tram network as a single integrated public transportation service. The core offering is tram network operations supplemented by tramTRACKER for real-time passenger information, the Art Trams artistic program, and ancillary services including tram charters, school education programs, eLearning modules, and tram-based advertising. The portfolio represents a unified public transit service with customer-facing information tools (tramTRACKER) and value-added programs rather than a modular software platform.

Differentiator

Problem solved

Functional benefit

Brands

  • Melbourne Art Trams: A program since 1978 that transforms trams into moving artworks by local artists, celebrating Melbourne's arts scene.
  • Art Shelters

Products and services

  • Melbourne Tram Network Operations
  • tramTRACKER
  • Charter a Tram
  • Advertising on Trams
  • School Education Program
  • eLearning Modules
  • Melbourne Art Trams Program

Quantifiable outcome

  • 83.84% overall punctuality achieved in 2014
  • +2 more outcomes

Companies that use Yarra Trams

Customer profile

Named customers3 records

Segments2 records

Ideal customer profiles4 records

Yarra Trams technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Feature4 records

Yarra Trams partnerships and signals

Strategic signal

Partnerships

13 partnerships are on record, tiered core and minor.

  • Transdev AustraliacoreStrategic or Co-development PartnerJoint venture partner in Yarra Journey Makers consortium operating Yarra Trams. Transdev Australia is one of two JV partners (alongside John Holland) responsible for operating Melbourne's tram network under government franchise.
  • John HollandcoreStrategic or Co-development PartnerJoint venture partner in Yarra Journey Makers consortium operating Yarra Trams. John Holland is one of two JV partners (alongside Transdev Australia) responsible for operating Melbourne's tram network under government franchise.
  • JCDecaux AustraliacoreChannel Partner/ Reseller/ DistributorExclusive advertising partner for the tram network, managing advertising on trams, tram stops, and light rail billboards. Contact: Level 9, 468 St Kilda Road, Melbourne VIC 3004.
  • Transport Victoria (PTV)coreImplementation/ SI/ Consulting PartnerGovernment body responsible for public transport planning and regulation. Yarra Trams operates under franchise agreement with PTV, and services are integrated with PTV journey planner and myki ticketing system.
  • Victorian Department of Transport and PlanningcoreImplementation/ SI/ Consulting PartnerGovernment department overseeing tram operations and infrastructure. Tram charter applications require Department approval. Yarra Trams works with the department and its transport agencies to provide integrated transport services.
  • Office of the National Rail Safety RegulatorcoreImplementation/ SI/ Consulting PartnerFederal rail safety regulator that Yarra Trams complies with in relation to transport services and surveillance.
  • V/Line Pty LtdminorImplementation/ SI/ Consulting PartnerRegional train operator disclosed as a third party with whom Yarra Trams may share personal information in the course of business operations.
  • Metro Trains Melbourne Pty LtdminorImplementation/ SI/ Consulting PartnerMelbourne's metropolitan train operator disclosed as a third party with whom Yarra Trams may share personal information in the course of business operations.
  • VicRoadscoreImplementation/ SI/ Consulting PartnerPartner in Premium Line 96 Project alongside Yarra Trams and PTV to transform Route 96 into Melbourne's first premium line with faster, safer, and more reliable service.
  • Fulton HoganminorImplementation/ SI/ Consulting PartnerConstruction contractor partner for St Kilda Road tram track renewal works, replacing 1.3km of track and 4km of overhead wires in 6 days.
  • Coleman RailminorImplementation/ SI/ Consulting PartnerConstruction contractor partner for St Kilda Road tram track renewal works alongside key partner Fulton Hogan.
  • Transport VictoriacoreStrategic or Co-development PartnerPartner in Melbourne Art Trams program, collaborating since 1978 to transform trams into moving artworks celebrating Victorian artists and communities.
  • RISING MelbourneminorStrategic or Co-development PartnerPartner in Melbourne Art Trams program, curating the 2026 collection celebrating Victoria's First Peoples.

Scale indicators7 records

Recent moves6 records

Expansion highlights4 records

Yarra Trams competitors and assessment

Company assessment

Direct peers

  • Transdev Australasia: Transdev Australia is one of the two JV parents (alongside John Holland) operating Yarra Trams via Yarra Journey Makers. Transdev operates multiple light rail, tram, and bus franchises across Australia and globally, making it the closest comparable peer in operating model, scale, and urban passenger transit delivery.
  • Metro Trains Melbourne: Metro Trains operates Melbourne's metropolitan heavy rail network under a similar government franchise model and is one of Yarra Trams' explicit third-party data-sharing partners. Both operate under Transport Victoria franchise arrangements with the myki ticketing system, making them direct functional peers in Victorian urban passenger rail.
  • Keolis Downer: Keolis Downer operated Yarra Trams from 2009 to 2017 and continues to operate several Australian tram and light rail franchises (e.g., GoldLinQ on the Gold Coast). It is the most direct historical and operational peer, sharing Keolis group global tram operating expertise as a competitor for future Australian transit franchises.
  • Sydney Light Rail (Transdev Sydney): Sydney's CBD and South East Light Rail is operated by a Transdev-led consortium under a NSW government franchise — the same parent (Transdev) that co-runs Yarra Trams. Comparable in product (light rail/streetcar), franchise model, and PTV-style integrated ticketing.
  • V/Line: V/Line operates regional passenger rail in Victoria under a state-government franchise and is a disclosed third-party data-sharing partner of Yarra Trams. Comparable as a Victorian government-franchised rail operator serving the same Transport Victoria/myki ecosystem.
  • John Holland Rail: John Holland is the other JV parent (with Transdev) of Yarra Journey Makers. John Holland Group is a major Australian transport infrastructure operator and contractor with extensive rail delivery experience, making it both an internal peer-partner and a directly comparable rail infrastructure operator in the Australian market.

Regional players

  • Edinburgh Trams: Edinburgh Trams is a UK urban tram network operated under franchise by a similar consortium structure with public-sector fare-setting. Geographically distinct but directly comparable in product (urban tram), operating model (concession/franchise), and revenue mix (fares plus public subsidy).
  • Manchester Metrolink (Keolis Amey Docklands / Transport for Greater Manchester): Manchester Metrolink is the UK's largest tram network, operated under contract to Transport for Greater Manchester — mirroring Yarra Trams' status as the world's largest tram network operated for a state transport authority. Comparable in scale, urban integration, and franchise economics.
  • Docklands Light Railway (Keolis Amey Docklands): Docklands Light Railway is operated by Keolis Amey Docklands under concession to Transport for London. It is a directly comparable urban light-rail franchise peer with similar scale, central-urban network characteristics, and contracted operating model.

Broad incumbents

  • San Francisco Muni (SFMTA): San Francisco Muni operates the city's historic streetcar and light rail network alongside bus and metro services under a municipal transit agency model. Comparable in running the world's larger/historic streetcar networks and integrating heritage operations with daily public transport.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Yarra Trams social profiles

Digital presence

Yarra Trams compliance and trust

Trust signal

Compliance4 records

Yarra Trams financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Yarra Trams leadership team

Management profile

Number of profiles

Profiles1 record

Yarra Trams funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Yarra Trams M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Yarra Trams

What does Yarra Trams do?

Yarra Trams operates Melbourne's metropolitan tram network — the world's largest — comprising 28 routes and 250km of track under a government franchise agreement with the Victorian Department of Transport and Planning. Core services include passenger transport via the myki ticketing system, real-time arrival information through the tramTRACKER platform, and ancillary commercial offerings such as tram advertising, charter services, and filming/photography permits.

Is Yarra Trams a public or private company?

Yarra Trams is a private company. It is classified as corporate owned and is currently operating.

When was Yarra Trams founded?

Yarra Trams was founded in 2009. It employs 501 to 1,000 people.

Where is Yarra Trams based?

Yarra Trams is headquartered in Melbourne, Australia, in the Oceania region.

How does Yarra Trams make money?

Four revenue lines are on record. Public Transport Services are the primary driver. The others are advertising, tram Charter Services and filming & Photography Permits.

Who are Yarra Trams's main competitors?

Direct peers on record are Transdev Australasia, Metro Trains Melbourne, Keolis Downer, Sydney Light Rail (Transdev Sydney), V/Line and John Holland Rail. Regional players are Edinburgh Trams, Manchester Metrolink (Keolis Amey Docklands / Transport for Greater Manchester) and Docklands Light Railway (Keolis Amey Docklands). San Francisco Muni (SFMTA) is listed as a broad incumbent.

Does Yarra Trams have an API?

No public API is recorded for Yarra Trams.

What industry is Yarra Trams in?

Yarra Trams's product category is Public Transit / Urban Tram Operations. Its primary akta.pro industry code is TLAFAEAC, Tram/Streetcar Operators, with a secondary code of THAIALAC, Tram/Light Rail Stops & Stations. Its NAICS code is 4851 and its SIC code is 4100.

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Live signals
Mirage NewsUpgrading Brunswick Tram Depot To Deliver More ServicesThe Victorian Labor government is undertaking upgrades to the Brunswick Tram Depot and constructing level-access tram stops on Sydney Road to increase tram stabling capacity by 30 percent and reduce congestion. The project involves building a new track exit connecting the depot to Sydney Road, with Yarra Trams coordinating service changes and bus replacements along Routes 6, 19, and 58 during construction from late August through October.WikipediaList of Melbourne tram routes: Difference between revisionsThe article describes Melbourne's tram network as the world's largest, operated by Yarra Journey Makers (a joint venture of Transdev and John Holland Group) under ownership by Public Transport Victoria. The system comprises 24 routes over 250 kilometres with approximately 1,700 stops, utilizing the Myki ticketing system except within the Free Tram Zone.GlobeNewswireJCDecaux retains Melbourne’s iconic Yarra Trams advertising networkJCDecaux was re-appointed as the exclusive advertising partner for Melbourne's Yarra Trams network under a new up-to-14-year contract. The agreement retains the integrated concession across the tram fleet and shelter network, with plans to expand digital assets in the CBD and suburban corridors.GlobeNewswireJCDecaux wins Yarra Trams landmark outdoor advertising contract in MelbourneJCDecaux Australia won a 7-year exclusive contract for all outdoor advertising assets operated by Yarra Trams in Melbourne, including 1,400 tram-shelter panels, 450 trams, and 6 billboards. The contract starts 30 November 2017 and will make Melbourne the third-largest digital street furniture advertising network globally.PlanetizenTransit + Technology: Revitalizing Public Transportation for Smarter CommunitiesYarra Trams, operating as KDR Victoria in partnership with Keolis and Downer, is collaborating with IBM to implement technology solutions aimed at enhancing tram operations and passenger experience in Melbourne. The initiative utilizes data-collecting sensors, real-time analytics, and mobile workforce tools to improve scheduling accuracy, enable predictive maintenance, and provide real-time updates via the tramTRACKER app.