HICLOUD TECHNOLOGY PTE. LTD.

What HICLOUD TECHNOLOGY PTE. LTD. does

HiCloud Technology Pte. Ltd. is a Singapore-headquartered, private multi-cloud solutions provider and wholly-owned subsidiary of The First Wave Group, founded in 2020 (with sources also citing 2021) and operating with 11–50 employees across offices in Singapore, Taipei, Jakarta, and Shanghai. The company sells a portfolio spanning its proprietary Hi Cloud Compass multi-cloud management platform, cloud security modules (Anti-DDoS, WAF, Zero Trust, CDN), AI offerings (IoT, machine learning services, Microsoft Copilot), and professional services (cloud migration, managed services, AWS Well-Architected Review, Microsoft Modern Workplace). Its underlying technology integrates services from seven major cloud providers — AWS, Microsoft Azure, Google Cloud, Alibaba Cloud, Tencent Cloud, Huawei Cloud, and Cloudflare — and is augmented by a proprietary offshore wind-powered underwater data center (UDC) architecture achieving a PUE below 1.15, which the firm commercialized at a 24MW facility off Shanghai in 2026.

The business operates on a hybrid revenue model combining managed services subscriptions (24/7 infrastructure monitoring and support), one-time professional services engagements (migration, consulting, optimization), and product resale plus integration revenue from the cloud provider ecosystem, with pricing customized per customer and delivered through pay-as-you-go and monthly subscription cadences. Go-to-market is sales-led and enterprise-focused, with named customers spanning financial services (Aspial, DIGIFINEX), transportation (ComfortDelGro, SBS Transit), education, gaming (EYOUGAME), maritime (Hong Lam Marine), logistics (SAMH), retail (Goelia), and big data/AI (6ESTATES), supported by partner channel co-sell with the seven cloud providers and event-led demand generation at venues such as Gamescom Asia and Cloud Expo Asia. The company reports 80+ customers, 99% customer retention, and ISO 27001 certification, and it is positioning the UDC platform — backed by Chinese state-aligned partners including Shenergy, Shanghai Telecom, China Telecom, LinkWise, CCCC, and the Lingang administrative bodies — as a new growth vector for AI and 5G compute workloads.

Name

HICLOUD TECHNOLOGY PTE. LTD.

Legal name

Hi Cloud Technology Pte. Ltd.

Website

https://hicloud.sg

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

HiCloud Technology is a Singapore-based multi-cloud solutions provider and subsidiary of The First Wave Group, offering managed cloud, security, and AI services across seven hyperscalers alongside a proprietary underwater data center platform, serving 80+ enterprise customers in APAC.

Ownership category

akta.pro rank

Product category

Multi-Cloud Infrastructure Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF)

Keywords

• Multi-cloud management
• Cloud migration services
• Cloud security solutions
• Managed cloud services
• Underwater data center

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Managed Cloud Services: Ongoing management and optimization of cloud infrastructure including configuration, monitoring, security, maintenance, and technical support. Offered as subscription with 24/7 monitoring and support services.
2. Professional Services: Cloud migration, implementation, and consulting services including cloud strategy development, deployment, migration, optimization, and customization. One-time project-based revenue with potential for ongoing support contracts.
3. Product Resale and Integration: Resale and integration of cloud products and services from multiple providers (AWS, Azure, Google Cloud, etc.) including security products (Anti-DDoS, WAF, Zero Trust), CDN, database, live streaming, and Microsoft Modern Workplace solutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

HiCloud Technology is a Singapore-based multi-cloud solutions provider that delivers a portfolio of cloud products, managed services, and professional services across AWS, Azure, Google Cloud, Alibaba Cloud, Tencent Cloud, Huawei Cloud, and Cloudflare. Its flagship Hi Cloud Compass Platform provides unified multi-cloud management with integrated billing, complemented by security (Anti-DDoS, WAF, Zero Trust, CDN), AI (IoT, Machine Learning, Microsoft Copilot), and migration/managed services. The company also develops proprietary offshore wind-powered underwater data center technology.

Product overview

Hi Cloud is a one-stop multicloud solutions provider offering a portfolio of cloud products and professional services combined with partnerships across major cloud providers (AWS, Azure, Google Cloud, Alibaba Cloud, Tencent Cloud, Huawei Cloud, Cloudflare). The core offering is the Hi Cloud Compass Platform, a unified multi-cloud management portal for tracking cloud usage and billing across multiple providers. The product portfolio includes Cloud Security services (Zero Trust Security, Anti-DDoS, WAF, CDN), AI offerings (IoT, Machine Learning, Microsoft Copilot), cloud infrastructure (CDN, Database), and professional services (Cloud Migration, Cloud Managed Services, AWS Well-Architected Review, Microsoft Modern Workplace). The company also provides industry-specific solutions for Financial Services, Big Data, Smart Retail, Education, Gaming, Transportation, Maritime, and Blockchain sectors.

Differentiator

Problem solved

Functional benefit

Brands

• Hi Cloud Compass Platform: Multi-cloud management platform for tracking usage insights and billing optimization
• Hi Cloud Compass Platform

Products and services

• Hi Cloud Compass Platform
• Cloud Security
• Anti-DDoS
• Web Application Firewall (WAF)
• CDN (Content Delivery Network)
• Database
• Live Streaming
• Cloud Migration
• Cloud Managed Services
• AWS Well-Architected Review
• Microsoft Modern Workplace
• Internet of Things (IoT)
• Machine Learning
• Microsoft Copilot
• Lingang Underwater AI Data Centre Offshore wind-powered underwater data center facility using seawater for passive cooling, achieving Power Usage Effectiveness below 1.15 and 22.8% lower electricity consumption than conventional data centers, with GPU clusters from China Telecom and LinkWise supporting AI and large language model workloads.

Quantifiable outcome

• 30% proven cloud speed reduction
• +4 more outcomes

Named customers11 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature2 records

Partnerships

16 partnerships are on record, tiered core.

• China TelecomcoreTechnology or Integration · 21 May 2026Provider of GPU clusters deployed in underwater data center for AI workloads, big data annotation, and domestic large language model development.
• LinkWisecoreTechnology or Integration · 21 May 2026Provider of GPU clusters for underwater data center supporting AI computing and cloud services.
• China Communications ConstructioncoreStrategic or Co-development Partner · 20 May 2026Joint developer of underwater data center project off Shanghai coast as part of proof-of-concept facility.
• Shenergy GroupcoreStrategic or Co-development Partner · 14 May 2026Strategic partner for offshore wind-powered underwater data center project. Signed cooperation agreement to work on scaling up subsea deployments to 500MW.
• Shanghai TelecomcoreStrategic or Co-development Partner · 14 May 2026Partner providing GPU clusters and telecom infrastructure for underwater data center supporting AI, 5G, and large language model workloads.
• Shanghai INESAcoreStrategic or Co-development Partner · 14 May 2026Partner in the tripartite cooperation agreement for underwater data center project development.
• CCCC Third Harbor Engineering CompanycoreStrategic or Co-development Partner · 14 May 2026Engineering partner for offshore infrastructure construction of underwater data center facility off Shanghai coast.
• Lingang Special Area Administrative CommitteecoreStrategic or Co-development Partner · 14 May 2026Government partner in tripartite cooperation for underwater data center project, aligning with goals to establish Lingang as a global hub for cross-border data flows and AI computing.
• Shanghai Lingang Special Area Investment Holding GroupcoreStrategic or Co-development Partner · 14 May 2026Investment partner in underwater data center development cooperation agreement.
• The First Wave GroupcoreOthersParent company of HiCloud Technology Pte. Ltd. HiCloud operates as a proud subsidiary of The First Wave Group, empowering traditional businesses, digital-first enterprises, and multinational corporations with cloud solutions.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS Solution Provider Program partner offering AWS cloud products and services including database, compute, storage, and specialized solutions.
• Microsoft AzurecoreTechnology or IntegrationMicrosoft Gold Partner providing Azure cloud solutions, Microsoft 365, Microsoft Copilot, and Modern Workplace solutions.
• Google CloudcoreTechnology or IntegrationGoogle Cloud Partner offering GCP products, machine learning, and data analytics solutions.
• Alibaba CloudcoreTechnology or IntegrationAlibaba Cloud Premium Partner providing cloud solutions across Asia Pacific markets.
• Tencent CloudcoreTechnology or IntegrationTencent Platinum Partner offering Tencent Cloud products and solutions including for gaming and streaming applications.
• Huawei CloudcoreTechnology or IntegrationHuawei Cloud Solution Provider Premier partner offering Huawei cloud solutions and services.

Scale indicators14 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Bespin Global: Asia-headquartered (Korea) multi-cloud MSP managing customer workloads across AWS, Azure, GCP, and Alibaba Cloud with proprietary management tooling — closest comparable to HiCloud by geography, cloud-agnostic stance, and platform approach.
• Rackspace Technology: Global multi-cloud managed services provider (AWS, Azure, GCP) with professional and managed services across cloud migration, security, and FinOps — directly analogous to HiCloud's core Compass-led services motion.
• CloudFX: Singapore-based cloud managed services and hosting provider focused on SMEs and enterprises across AWS, Azure, and Google Cloud — directly competes with HiCloud in the same Singapore market with overlapping managed services and migration offerings.

Broad incumbents

• Alibaba Cloud: Hyperscaler that HiCloud is both a reseller of (Premium Partner) and competes against for managed services in SEA and China; included as a broad incumbent because it can offer bundled cloud + managed services natively to the same enterprise buyer HiCloud targets.
• Wipro FullStride Cloud Services: Global IT services company with a cloud transformation practice spanning migration, managed services, and industry clouds — comparable in the cloud MSP layer although broader in scope and significantly larger.
• Infosys (Infosys Cobalt): Large IT services firm with a dedicated cloud services portfolio (Cobalt) covering migration, FinOps, and industry clouds; competes for multi-cloud enterprise transformation deals but lacks HiCloud's Southeast Asia focus and underwater infrastructure angle.
• Capgemini Cloud Services: Global SI and cloud transformation provider with managed cloud services across AWS, Azure, and Google Cloud; overlaps with HiCloud on enterprise migration and managed services but operates at vastly greater scale and breadth.
• Accenture (Cloud First / Song): Global systems integrator with large-scale cloud migration, managed services, and industry-specific cloud practices; competes for the same enterprise multi-cloud deals, though as part of a much wider portfolio rather than a specialized multi-cloud MSP.

Emerging players

• DigitalOcean: Cloud infrastructure and managed services provider targeting smaller businesses and developers; comparable to HiCloud in multi-cloud enablement and SMB/enterprise optionality, though with a more Western SMB-centric customer base.

Others

• Cloudflare: HiCloud is a Cloudflare channel partner and bundles CDN, DDoS protection, and WAF; Cloudflare is an adjacent security and edge-compute vendor rather than a direct multi-cloud MSP competitor, but ecosystem overlap matters for HiCloud's product roadmap.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• Xx.com/hicloud_global
• Facebookfacebook.com/hicloud.sg
• LinkedInlinkedin.com/company/hicloud-sg/?viewAsMember=true

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HICLOUD TECHNOLOGY PTE. LTD.