FHR

What FHR does

FHR (legally Enjoy Airport Services Ltd, trading as FHR, BookFHR.com, and FHR Airport Services Ltd) is a UK-based online travel services aggregator operating from Copthorne, West Sussex, since the late 1980s. The company runs a direct-to-consumer booking platform at bookfhr.com that aggregates airport parking at 29 UK airports, airport hotels, airport lounges, general hotel inventory (230,000+ properties globally), and car hire. FHR acts as a booking agent rather than a service operator — it does not own car parks, hotels, or lounges, but resells third-party supply and earns transaction fees per booking. Ancillary revenue is generated through optional Cancellation Protection products and Full Protection car hire insurance arranged by Cover Genius Limited and underwritten by Astrenska Insurance Limited.

The platform is a conventional e-commerce site (no mobile app, no AI components) with localized storefronts for the UK, Australia, and the USA. Core supply relationships include Manchester Airport Group for parking products at Stansted, Manchester, and East Midlands, plus channel partnerships with Lounge Pass (lounges), EnjoyTravel.com (car hire comparison), and DoTravel (tickets, tours, and activities). Payments are processed through PayPal and Worldpay. Marketing is conducted via SEO, weekly email newsletter, content blog with discount codes, and Trustpilot reputation management (14,547+ reviews, 4.8/5).

FHR serves three primary customer segments — leisure travelers, business travelers, and long-distance travelers — using a horizontal segmentation approach. The GTM motion is self-serve online booking supplemented by phone reservations and email customer service. The company is privately held, incorporated in England (company number 07156413), with no disclosed parent company, institutional investors, funding rounds, or M&A activity. The legal entity is identified as Enjoy Airport Services Ltd, with an alternative founding date of 1986 cited on the About page versus 1989 on the website copyright — the company has been operating for 35+ years.

Name

FHR

Legal name

Enjoy Airport Services Ltd

Website

https://bookfhr.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

FHR is a UK-based online travel aggregator that books airport parking at 29 UK airports, airport hotels, lounges, car hire, and 230,000+ global hotels, serving leisure, business, and long-distance travelers on a direct-to-consumer basis via bookfhr.com.

Ownership category

akta.pro rank

Product category

Online Travel Agency / Airport Services Booking

NAICS

Travel Agencies (56151), Travel Agencies (561510)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Metasearch, Fare Aggregation & Referral Distribution (THABAJAL)

akta.pro secondary industry

Disruption Management, Reaccommodation & After-Sales Servicing (THABAJAK)

Keywords

• Airport parking booking
• Airport hotel booking
• Airport lounge access
• Travel booking platform
• Car hire booking

Headquarters

HQ city

Gatwick

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D

Revenue model

1. Airport Parking Bookings: FHR acts as a booking agent for car park operators. Revenue is earned through transaction fees on parking bookings made through the platform. The company charges per booking and may also offer optional cancellation protection products.
2. Airport Hotel Bookings: Commission-based revenue from hotel booking arrangements. FHR processes bookings and earns fees per reservation. Additional revenue from optional extras and protection products.
3. Airport Lounge Bookings: Commission from lounge access bookings made through the platform. Customers pay per person for lounge access.
4. Car Hire Bookings: Revenue from vehicle rental bookings processed through the platform, including optional protection products like Full Protection and Zero Excess insurance.
5. Cancellation Protection Products: Optional add-on products (Cancellation Protection 48 and Cancellation Protection) that customers can purchase at checkout for additional fees, providing enhanced cancellation flexibility.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

FHR is a UK online travel booking platform that aggregates and resells airport parking, airport hotels, airport lounges, car hire, and general hotel inventory from third-party providers, acting as a booking agent for travellers across 29 UK airports and over 230,000 hotels globally. Revenue is earned through transaction fees and commissions on each booking processed via the bookfhr.com website or phone reservations team.

Product overview

FHR operates as an online travel booking platform offering airport parking, airport hotels, airport lounges, car hire, and general hotel bookings. The platform functions as a booking agent, connecting travellers with third-party providers. Core offerings include airport parking at 20+ UK airports with various options (park-and-ride, meet-and-greet, on-airport), airport hotels with parking packages, and airport lounge access. Additional services include car hire through EnjoyTravel.com partnership, hotel bookings spanning 230,000+ global properties, and access to travel activities via DoTravel. The platform is not AI-powered but includes standard booking management features.

Differentiator

Problem solved

Functional benefit

Products and services

• Airport Parking FHR's primary service enabling travellers to pre-book secure parking at 29 UK airports, including on-airport, off-airport (park-and-ride), and meet-and-greet valet options. Pricing starts from approximately £65.99/week (Glasgow, Edinburgh) up to £101.99/week (Gatwick), with potential savings of up to 60% versus on-the-day rates.
• Airport Hotels Booking service for airport-proximate hotel accommodation across major UK airports, with many options including combined parking and stay packages. Pricing starts from £44.43/night (Heathrow) to £121.87/night (Edinburgh).
• Airport Lounges Booking service for airport lounge access across UK and international airports, with complimentary food, drinks, and WiFi. Pricing starts from £32.00/person (Glasgow) to £44.00/person (Heathrow), provided through the Lounge Pass partnership.
• Hotels General hotel booking service providing access to over 230,000 hotels worldwide, extending FHR's offering beyond airport-proximate locations for travellers needing broader accommodation options.
• Car Hire Car rental comparison and booking service, partnered with EnjoyTravel.com, enabling customers to find and reserve vehicles worldwide. Optional Full Protection and Zero Excess insurance products available at checkout, arranged by Cover Genius Limited and underwritten by Astrenska Insurance Limited.
• Cancellation Protection 48 Optional add-on protection product for 'pay now' bookings that allows customers to cancel up until arrival/collection with a full refund minus the protection cost, providing enhanced cancellation flexibility.

Quantifiable outcome

• Save up to 60% on airport parking by booking in advance
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

Four partnerships are on record, tiered minor and core.

• Lounge PassminorGTM or Marketing PartnerPartnership allowing FHR customers to book airport lounges worldwide regardless of airline or class of travel. Lounge Pass provides access to hundreds of airport lounges in the UK and internationally.
• EnjoyTravel.comminorChannel Partner/ Reseller/ DistributorPartnership with the UK's leading car hire comparison specialists. FHR integrates EnjoyTravel.com's car hire services, allowing customers to find and book car hire deals through the FHR platform.
• DoTravelminorChannel Partner/ Reseller/ DistributorPartnership enabling customers to book tickets, tours, activities, excursions, and day trips across the UK and Europe through the FHR platform.
• Manchester Airport Group (MAG)coreStrategic or Co-development PartnerMAG Products are Airport Parking Products owned and/or operated by Manchester Airport Group at Stansted, Manchester and East Midlands airports, including Jetparks, Long Stay, Multi-Storey, Mid-stay, Short-stay and Official Meet and Greet. These are key products in FHR's portfolio with specific cancellation terms (72 hours prior notice required).

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/fhrnet
• Facebookfacebook.com/BookFHR
• LinkedInlinkedin.com/company/fhr-airport-services-ltd-

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FHR