Pflegebox
Pflegebox, operated by proSenio GmbH, is a German digital subscription service delivering monthly boxes of consumable home care supplies to individuals with a recognized care grade, with costs covered by statutory long-term care insurance under § 40 SGB XI. It also offers Hausnotruf emergency-call and Pflegegrad application services through partner deinePflege.
- Company typePrivate
- Founded2009
- HeadquartersBerlin, Germany
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Pflegebox does
Pflegebox is a German digital subscription service for consumable home care supplies (Pflegehilfsmittel zum Verbrauch), operated by proSenio GmbH and distributed nationwide under the umbrella of Schülke & Mayr GmbH. The service delivers a monthly customizable box of disinfectants, disposable gloves, face masks (including FFP2), protective aprons, and bed protection pads to individuals with a recognized care grade (Pflegegrad 1–5) in home care, with the monthly value of up to €42 covered 100% by the statutory long-term care insurance (Pflegekasse) under § 40 SGB XI and no co-payment from the customer. The company was founded in 2011 (proSenio GmbH in 2009), is headquartered in Augsburg with a Berlin office, and employs over 140 staff across product, customer service, and in-house logistics.
The core platform is a self-serve web application: customers configure their box online (Box-Konfigurator at box.pflegebox.de), sign digitally for Pflegekasse cost coverage, and manage ongoing deliveries, pauses, and content changes through a customer portal. Pflegebox bills the Pflegekasse directly, acting as a contracted provider (Vertragspartner) with most German long-term care insurers. The product line is anchored on Schülke & Mayr disinfection products and MaiMed gloves, with a parallel reusable bed pad line billed under product group 51.
Beyond the consumable box, Pflegebox has built an adjacent service ecosystem through its flagship partner deinePflege GmbH: a free Hausnotruf (home emergency call) system from care grade 1, online Pflegegrad application assistance, and Pflegegrad Höherstufung (upgrade) services. Customer acquisition is primarily product-led via SEO, supplemented by phone-based inside sales, content marketing (a large Ratgeber/advice blog on pflegebox.de), and partner referrals. The company self-describes as Germany's leading service in this category, holds TÜV Saarland customer satisfaction certification (08/2025), and is listed in the DIMDI Versandhandel (online medical supply retail) registry.
Pflegebox firmographics
Firmographics- Name
- Pflegebox
- Legal name
- proSenio GmbH
- Website
- https://pflegebox.de
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Pflegebox, operated by proSenio GmbH, is a German digital subscription service delivering monthly boxes of consumable home care supplies to individuals with a recognized care grade, with costs covered by statutory long-term care insurance under § 40 SGB XI. It also offers Hausnotruf emergency-call and Pflegegrad application services through partner deinePflege.
- Ownership category
- akta.pro rank
Pflegebox industry classification
Industry- Product category
- Home Care Supplies Subscription
- NAICS
- Home Health Care Services (62161), Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292), Individual and Family Services (6241)
- SIC
- Services-Home Health Care Services (8082), Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047)
- akta.pro primary industry
- Copay Assistance, Patient Support & Affordability Programs (HLAEAKAI)
Keywords
Where Pflegebox is headquartered
LocationHeadquarters
- HQ city
- Berlin
- HQ country
- Germany
- HQ region
- Europe
Offices2 records
Markets served
Pflegebox business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales
Revenue model
- Pflegehilfsmittel-Abonnement (Care Supplies Subscription): Pflegebox provides monthly deliveries of consumable care supplies (disinfectants, gloves, masks, protective aprons, bed pads) to individuals with an recognized care grade. Costs up to €42/month are fully covered by the statutory long-term care insurance (Pflegekasse) under § 40 SGB XI, with no co-payment from the customer. The company bills the Pflegekasse directly. Additional reusable products (e.g., reusable bed pads) are billed separately under product group 51. Pflegebox also offers a fee-based service for privately insured customers who self-pay and seek reimbursement.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Pflegehilfsmittel zum Verbrauch — up to €42/month covered by Pflegekasse |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Pflegebox product offering
Product offeringCore offering
Pflegebox is a monthly subscription service that delivers consumable home care supplies (disinfectants, disposable gloves, face masks, protective aprons, and bed protection pads) to individuals with a recognized care grade in Germany. The offering, valued up to €42 per month, is fully covered by the statutory long-term care insurance (Pflegekasse) under § 40 SGB XI, with the company handling application, billing, and direct-to-home delivery. The service is operated by proSenio GmbH and complemented by add-ons including a home emergency call system (Hausnotruf) and assistance with Pflegegrad applications and upgrades.
Product overview
Pflegebox is a monthly subscription service for consumable nursing supplies (Pflegehilfsmittel zum Verbrauch) offered by Prosenio GmbH under the proSenio group. The core Pflegebox product delivers up to €42 monthly worth of disposable care supplies (disinfectants, gloves, face masks, protective aprons, bed pads) directly to homes of individuals with Pflegegrad 1-5, with costs covered by statutory nursing insurance. The platform is supplemented by add-on services including Hausnotruf (emergency call system via deinePflege), Pflegegrad beantragen (care level application assistance), and Höherstufung (care level upgrade assistance). Individual product sub-lines include hand/surface disinfectants from Schülke & Mayr, MaiMed disposable gloves, medical masks and FFP2 respirators, protective aprons (single/multi-use), and bed protection pads (disposable/reusable).
Differentiator
Problem solved
Functional benefit
Brands
- DeinePflege: Digital nursing platform for care applications and Pflegegrad applications
- Pflege-durch-Angehörige
Products and services
- Pflegebox (Monthly Care Supplies Subscription) Monthly subscription delivery of consumable care supplies (disposable gloves, disinfectants, face masks, protective aprons, bed protection pads) valued up to €42, fully covered by statutory long-term care insurance (Pflegekasse) for individuals with Pflegegrad 1-5. Customers can customize the contents of their monthly box through an online configurator.
- Hausnotruf (Home Emergency Call System) 24/7 home emergency call system delivered in partnership with deinePflege GmbH, available at no cost from care grade 1, featuring a base station and wearable transmitter (bracelet or necklace) with 24/7 monitoring by the SOS center in Munich.
- Pflegegrad Beantragen (Care Level Application Assistance) Online service to assist customers with applying for care level classification (Pflegegrad 1-5), provided in partnership with deinePflege.
- Pflegegrad Höherstufung (Care Level Upgrade Assistance) Service to assist customers with upgrading their care level classification (Pflegegrad) when their health condition deteriorates.
- Wiederverwendbarer Bettschutz (Reusable Bed Protection) Reusable bed protection pad with fixating wings, washable up to 100 cycles at 95°C, available through a separate application process under Product Group 51.
Quantifiable outcome
- Up to €42/month in care supplies provided at zero cost to eligible customers (care grade 1–5)
- +1 more outcomes
Companies that use Pflegebox
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles4 records
Pflegebox technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Pflegebox partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered flagship and core.
- deinePflege GmbHflagshipdeinePflege GmbH is Pflegebox's premium partner for two key services: (1) Hausnotruf (home emergency call system), offered cost-free from care grade 1, and (2) Pflegegrad applications and care grade upgrades. The Hausnotruf system includes a base station and wearable transmitter (bracelet/necklace) with 24/7 monitoring by the SOS center in Munich. Pflegebox refers customers to deinePflege for these services, and deinePflege handles the technical delivery and Pflegekasse billing. The partnership is a flagship integration that extends Pflegebox's service ecosystem beyond consumable supplies into safety and care administration.
- Schülke & Mayr GmbHcorePflegebox is part of the Schülke & Mayr GmbH ecosystem (parent company of proSenio group). Schülke & Mayr is a global leader in infection prevention and hygiene solutions. Pflegebox sources its disinfection products (desderman, antifect, mikrozid) exclusively from Schülke & Mayr, ensuring premium quality and leveraging Schülke's brand reputation in hygiene. This is a supply partnership embedded within the corporate group structure, giving Pflegebox a differentiated product quality moat.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Pflegebox competitors and assessment
Company assessmentMarket position
Strengths4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Pflegebox social profiles
Digital presencePflegebox compliance and trust
Trust signalCompliance5 records
Pflegebox financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pflegebox leadership team
Management profileNumber of profiles
Profiles1 record
Pflegebox funding detail
Funding detailFunding overview
Funding rounds3 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pflegebox M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pflegebox
What does Pflegebox do?
Pflegebox is a monthly subscription service that delivers consumable home care supplies (disinfectants, disposable gloves, face masks, protective aprons, and bed protection pads) to individuals with a recognized care grade in Germany. The offering, valued up to €42 per month, is fully covered by the statutory long-term care insurance (Pflegekasse) under § 40 SGB XI, with the company handling application, billing, and direct-to-home delivery. The service is operated by proSenio GmbH and complemented by add-ons including a home emergency call system (Hausnotruf) and assistance with Pflegegrad applications and upgrades.
Is Pflegebox a public or private company?
Pflegebox is a private company. It is classified as corporate owned and is currently operating.
When was Pflegebox founded?
Pflegebox was founded in 2009. It employs 11 to 50 people.
Where is Pflegebox based?
Pflegebox is headquartered in Berlin, Germany, in the Europe region.
How does Pflegebox make money?
One revenue line is on record: pflegehilfsmittel-Abonnement (Care Supplies Subscription).
Does Pflegebox have an API?
No public API is recorded for Pflegebox.
What industry is Pflegebox in?
Pflegebox's product category is Home Care Supplies Subscription. Its primary akta.pro industry code is HLAEAKAI, Copay Assistance, Patient Support & Affordability Programs. Its NAICS code is 62161 and its SIC code is 8082.