Marketlink Inc.

What Marketlink Inc. does

Marketlink Inc. is a U.S.-based telecommunications company founded in 1992 and headquartered in Des Moines, Iowa. The company provides outsourced teleservices and telemarketing services, operating as a business-to-business services provider that delivers calling-based customer engagement, lead generation, or related contact-center work on behalf of other organizations.

The firm operates at a mid-sized scale, with 251-500 employees, consistent with a staffed call-center operating model rather than a technology-led platform. Available public source material does not disclose pricing, specific product offerings, customer segments, named accounts, partnerships, certifications, management team details, or technical architecture; the company's web presence at marketlinkinc.com is minimal and provides limited public product information. Marketlink is privately held and has not disclosed revenue, ownership structure, funding history, or M&A activity in the available sources.

The business model is services-based revenue derived from contracts for outsourced calling and telemarketing labor. No information is available on contract length, pricing structure (e.g., per-hour, per-call, or per-lead), customer mix, end-market verticals served, or geographic coverage beyond its U.S. domicile. Given the absence of disclosed product, pricing, or customer detail, the operating footprint appears to be that of a traditional labor-arbitrage contact-center outsourcer rather than a software-enabled or AI-augmented platform.

Name

Marketlink Inc.

Legal name

Marketlink Inc.

Website

https://marketlinkinc.com

Company type

Private

Founded year

1992

Headcount range

251–500 employees

Short description

Marketlink Inc. is a U.S.-based telecommunications firm that has provided outsourced teleservices and telemarketing services to business clients since 1992. Headquartered in Des Moines with 251-500 employees, it operates as a mid-sized B2B contact-center services provider.

Ownership category

akta.pro rank

Headquarters

HQ city

Des Moines

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Core offering

Marketlink Inc. is a telecommunications company that delivers outsourced teleservices and high-quality telemarketing solutions to business clients. The firm operates as an external service provider handling outbound calling campaigns and related telephonic engagement activities on behalf of other organizations.

Product overview

No product information available in the provided source data.

Differentiator

Problem solved

Functional benefit

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Broad incumbents

• TTEC Holdings: Large public customer-experience and BPO company offering outsourced contact-center and teleservices globally. Comparable to Marketlink because both monetize voice-based customer engagement and teleservices for enterprise clients, though TTEC operates at materially greater scale.
• Concentrix: Global customer-experience and BPO operator with extensive contact-center capacity. Comparable to Marketlink because both deliver outsourced voice and telemarketing services to enterprise clients, though Concentrix serves a far broader and international client base.
• Teleperformance: World's largest outsourced contact-center and integrated BPO firm. Comparable to Marketlink because both provide voice-driven customer engagement, sales, and teleservices for client companies, but Teleperformance competes at massive global scale.
• Foundever (formerly Sitel Group): Large global customer-experience BPO with extensive outsourced contact-center operations. Comparable to Marketlink because both deliver outsourced voice, teleservices, and customer-care engagements for enterprise clients.

Direct peers

• Working Solutions: U.S.-based on-demand contact-center provider specializing in outsourced sales, customer care, and teleservices for enterprise clients. Comparable to Marketlink because both offer outsourced voice-based BPO services with a flexible, agent-based delivery model.
• Liveops: On-demand, virtual contact-center platform providing outsourced customer service and telemarketing capacity. Comparable to Marketlink because both monetize distributed agent networks delivering voice-based BPO engagements for enterprise clients.
• Arise Virtual Solutions: Work-from-home contact-center services platform offering customer support, sales, and teleservices. Comparable to Marketlink because both deliver outsourced voice services to enterprise clients via a distributed agent model.
• Qualfon: Mid-sized BPO and contact-center operator providing outsourced customer experience, sales, and telemarketing services. Comparable to Marketlink because both serve enterprise clients with voice-based outsourced engagement services at similar scale.
• Ameridial: U.S.-based contact-center and BPO provider specializing in inbound, outbound, and teleservices for regulated industries. Comparable to Marketlink because both deliver domestic outsourced voice services to enterprise and regulated clients.
• Global Response: U.S.-based outsourced contact-center provider focused on customer care and teleservices for retail and consumer brands. Comparable to Marketlink because both operate domestic voice-based BPO engagements of similar mid-scale size.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights4 records

Customer concentration

• Facebookfacebook.com/marketlinkcallcenters
• LinkedInlinkedin.com/company/marketlink-inc.

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Marketlink Inc.