What Niemi Palvelut Oy does

Niemi Palvelut Oy is a privately held Finnish moving and logistics company headquartered at Paperitie 7, Helsinki, operating since 1981. It serves residential customers, corporate enterprises, public sector entities, and international relocators through nine regional offices across Finland (Helsinki, Tampere, Turku, Oulu, Jyväskylä, Lahti, Kuopio, Vaasa, Rovaniemi) supported by a 136-vehicle fleet that has been fossil-free since 2019 (14% electric, 29% biogas, 57% renewable diesel). The company reports 35,000+ residential and 60,000+ corporate customer engagements annually and was ranked #1 in Finnish moving services for 22 consecutive years by Taloustutkimus TEP research with an NPS of 93.

The core product set spans residential moves (Kotimuutto), corporate moves (Yritysmuutto), and international moves (Ulkomaanmuutto) via the recently acquired Niemi Pegasus Mobility subsidiary. Adjacent modules include workspace transformation, fixed asset management (with photo, dimension, condition, and location documentation), construction logistics, event logistics, storage, recycling and circular-economy services (in partnership with Remeo), and an online shop for moving supplies and self-service residential move ordering (kotimuutot.niemi.fi). Fleet telematics encompass load and axle weight monitoring, lane assist, driver alertness monitoring, and infrared camera mirror systems, and removal-specific vehicle equipment (padded walls with felt, embedded load tie-down rails, chandelier hooks, hanger bars, solar panels on EV roofs) is deployed across the fleet. The proprietary advantage is domain specialization and energy efficiency rather than a software platform.

Revenue mechanics are predominantly transaction-based: residential moves under 100 m² are sold at fixed contract prices through the online shop, while personalized moves and corporate projects are charged hourly (15-minute increments, 60-minute minimum). Additional revenue streams include storage (daily rates), asset management and recycling (professional services), moving supplies (hardware sales and rentals), and international moving insurance facilitated through Oskar Schunck GmbH & Co. Public procurement is accessed through framework contracts with Hansel, Sansia, and Tuomilogistiikka. The GTM motion is hybrid: enterprise field sales and key account management for corporate and government clients, combined with a self-serve e-commerce channel for smaller residential jobs. CapMan Special Situations invested as a growth partner in September 2022, and Niemi completed two strategic acquisitions in June 2026 — Martela Corporation's moving services business and Pegasus Moving Oy — extending both national supplier-channel reach and international moving capabilities. Certifications include ISO 9001, ISO 14001, GDPR compliance, and adherence to UN Global Compact and ILO principles, with a stated 2035 target for fleet zero-emission and company-level carbon neutrality.

Name

Niemi Palvelut Oy

Legal name

Niemi Palvelut Oy

Website

https://niemi.fi

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Niemi Palvelut Oy is Finland's leading moving and logistics services provider, operating nine regional offices nationwide with a 136-vehicle fossil-free fleet. It serves residential, corporate, public sector, and international customers with moves, workspace transformation, fixed asset management, event and construction logistics, storage, and recycling.

Ownership category

akta.pro rank

Product category

Moving and Logistics Services

NAICS

Support Activities for Transportation (488), General Warehousing and Storage (493110), Freight Transportation Arrangement (488510)

SIC

Trucking & Courier Services (No Air) (4210), Public Warehousing & Storage (4220), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

International Relocation Management (End-to-End) (HSAKACAE)

akta.pro secondary industry

On-Demand/Flexible Term Last-Mile Fleet Rental (Daily/Weekly/Seasonal) (TLABAGAG)

Keywords

• Moving services
• Logistics services
• Corporate relocations
• Residential moving
• International relocation

Headquarters

HQ city

Helsinki

HQ country

Finland

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure

Revenue model

1. Moving Services: Core moving services for residential and corporate customers. Residential moves available through online shop (fixed contract price) or personalized service (hourly rates). Corporate moves include comprehensive project management and assessment visits.
2. Logistics Services: Construction logistics, event logistics, and general logistics services for businesses. Charged based on time spent (per 15 minutes) with minimum 60 minutes. Includes freight forwarding and storage.
3. Storage Services: Storage facilities for both consumer and business customers. Charged per day including entry and exit days. Includes handling fees for deposits and retrievals.
4. Moving Supplies Sales: Sale of moving boxes, packing materials, and protective supplies through online shop. 14-day return policy for unused items in original packaging.
5. Rental Products: Rental of moving boxes and equipment. Rental period calculated from dispatch/collection to return date. Separate delivery and collection fees apply.
6. Public Procurement Services: Framework contract supplier for government entities including Hansel, Sansia, and Tuomilogistiikka. Comprehensive relocation and workplace transformation services.
7. Asset Management Services: Fixed asset management and inventory services for corporate customers including furniture lifecycle management, maintenance, and circular economy solutions.
8. International Moving Services: International moving services including packing, transport, customs clearance through Niemi Pegasus division. Insurance services provided through Oskar Schunck GmbH & Co.

Pricing tiers

Go-to-market motion4 records

Distribution channels6 records

Marketing channels9 records

Core offering

Niemi Palvelut Oy is Finland's leading moving and logistics services provider, offering residential and corporate relocations, international moves, workplace transformation, fixed asset management, construction, event and general logistics, storage, recycling, and moving supplies. Services are delivered through nine regional offices across Finland using a fossil-free fleet of 136 vehicles. Customers access services through direct field sales, online self-service ordering, customer service centers, and public procurement framework contracts.

Product overview

Niemi Palvelut Oy operates as a comprehensive moving and logistics services provider with a unified platform approach. The core offering centers on Kotimuutto (residential moves) and Yritysmuutto (corporate moves), supplemented by Ulkomaanmuutto (international moves via subsidiary Niemi Pegasus Mobility). Key service modules include Työympäristömuutospalvelut (workspace transformation), Käyttöomaisuuden hallinta (fixed asset management), Logistiikka (logistics), Rakennuslogistiikka (construction logistics), Tapahtumalogistiikka (event logistics), Varastointi (storage), and Kierrätys (recycling). Supporting products include Muuttotarvikkeet (moving supplies via online shop) and Julkiset hankinnat (public procurement services). The company serves both consumer and business segments with services ranging from simple residential moves to complex corporate relocations, all supported by a fossil-free vehicle fleet operational since 2019.

Differentiator

Problem solved

Functional benefit

Brands

• Niemi Pegasus Mobility: International moving and mobility services brand operated under Niemi Palvelut Oy, offering packing, transport, and customs clearance for international relocations. Business ID 2394071-6.
• Niemi Pegasus

Products and services

• Kotimuutto (Residential Moves) Full-service residential moving services for households across Finland, including packing, protection, transport, unloading, furniture assembly, and optional move-out cleaning. Online ordering available for apartments under 100 m² with fixed pricing.
• Yritysmuutto (Corporate Moves) Business relocation services for office moves, workspace planning, fixed asset management, workstation installations and wiring, with dedicated project management from assessment through execution.
• Ulkomaanmuutto (International Moving) International relocation services including packing, customs clearance handling, and door-to-door delivery through partner network, operated via Niemi Pegasus Mobility subsidiary.
• Työympäristömuutospalvelut (Workspace Transformation) Workplace transformation services including workspace vision creation, furniture installation, equipment wiring, and relocation of soundproof mobile workstations for corporate customers.
• Käyttöomaisuuden hallinta (Fixed Asset Management) Inventory and asset management services for furniture and equipment, including photography, documentation of dimensions, condition ratings, and location tracking via dedicated application.
• Logistiikka (Logistics) Customized logistics solutions for business customers including delivery, installation, and service logistics, with pricing based on 15-minute units and 60-minute minimum.
• Rakennuslogistiikka (Construction Logistics) Construction site logistics services managing material flow and coordination for building projects, with dedicated key account management.
• Tapahtumalogistiikka (Event Logistics) Event logistics services including setup, teardown, and material handling for exhibitions, fairs, and corporate events, with dedicated expo team. Logistics partner for Tampere Fair.
• Varastointi (Storage) Storage services for goods with insurance coverage against theft, fire, and water damage. Available for both consumer and business customers at daily rental rates.
• Kierrätys (Recycling) Circular economy services including furniture reuse, recycling of materials (wood, metal, electronics, paper), and responsible disposal through partner Remeo. Available for households and businesses.
• Muuttotarvikkeet (Moving Supplies) Moving supplies including boxes, packing materials, and protective equipment available for purchase or rental through the online shop at kauppa.niemi.fi with 14-day return policy.
• Verkkokauppamuutto (Online Shop Move) Online ordering platform for residential moves under 100 m² with fixed pricing, covering transport, moving boxes, and basic services. Campaign code MUUTTO15 provides 15% discount.
• Julkiset hankinnat (Public Procurement Services) Relocation and logistics services for public sector procurement, with framework contract supplier status for Hansel, Sansia, and Tuomilogistiikka. Includes circular economy and sustainability focus.
• Muuttosiivous (Move-Out Cleaning) Professional cleaning services for vacated premises as part of moving services, available to residential and corporate customers.
• Kantoapupalvelu (Moving Assistance for New Developments) Moving assistance services for new building developments, helping residents move into new properties.
• Niemi Pegasus Mobility (International Moving Services) International moving and mobility services brand operated under Niemi Palvelut Oy, offering packing, transport, customs clearance, and door-to-door delivery for international relocations.

Quantifiable outcome

• NPS 93 - Exceptional customer satisfaction
• +5 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Pegasus Moving OycoreStrategic or Co-development Partner · 4 June 2026Niemi acquired share capital of Pegasus Moving Oy to strengthen international services. Pegasus's professional staff combined with Niemi's team forms one of Finland's leading international moving providers.
• Martela CorporationcoreStrategic or Co-development Partner · 1 June 2026Martela's moving services business transferred to Niemi Palvelut Oy in June 2026. Cooperation agreement signed under which Niemi serves as Martela's nationwide moving services provider. Martela continues providing furniture installation services.
• FedemacminorOthers · 1 January 2009European removals association. First Finnish company accepted as member in 2009.
• IAM (International Association of Movers)minorOthers · 1 January 2009International trade association for moving companies. Membership since 2009.
• RemeominorStrategic or Co-development PartnerNational recycling partner for waste management. Collaboration for furniture and material recycling with small amounts processed at Niemi facilities and larger loads delivered directly to Remeo waste treatment facilities.
• OffiStoreminorChannel Partner/ Reseller/ DistributorUsed furniture partner located at Turku premises. Enables customers to easily sell surplus furniture through OffiStore channels.
• HanselcoreChannel Partner/ Reseller/ DistributorJoint procurement entity for Finnish public sector. Framework contract supplier for government moving and logistics services.
• SansiacoreChannel Partner/ Reseller/ DistributorJoint procurement entity for Finnish public sector. Framework contract supplier for government moving and logistics services.
• TuomilogistiikkacoreChannel Partner/ Reseller/ DistributorJoint procurement entity for Finnish public sector. Framework contract supplier for government moving and logistics services.
• Input InteriorminorStrategic or Co-development PartnerFurniture supplier for corporate projects including WithSecure headquarters relocation. Partnership for complete workplace solutions.
• FrameryminorStrategic or Co-development PartnerWorkspace pod supplier for corporate projects. Partnership for acoustic booth and workspace solutions.
• CBREminorImplementation/ SI/ Consulting PartnerGlobal commercial real estate and investment services firm. CBRE project manager served as client representative for Stockmann Itis liquidation project.

Scale indicators18 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• DSV: Global transport and logistics company with road, air, sea, and project cargo operations. Overlaps with Niemi's logistics, storage, and freight forwarding capabilities, but operates at a vastly larger scale across multiple verticals rather than specializing in moving/relocation.
• Kuehne+Nagel: One of the world's largest logistics companies with freight forwarding, contract logistics, and supply chain solutions. Overlaps with Niemi's storage and corporate logistics services, but as a broad global incumbent rather than a moving specialist.

Direct peers

• AGS Worldwide Movers: International moving and relocation specialist operating across multiple continents with packing, transport, customs clearance, and corporate relocation services. Highly comparable to Niemi Pegasus's international service portfolio and Niemi's corporate move offering.
• Sirva (Allied International): Global relocation services company providing international household moving, corporate relocation, and moving services. Directly comparable to Niemi's end-to-end moving model with similar international and corporate customer focus.
• BGRS (Brookfield Global Relocation Services): Global corporate relocation and mobility services provider managing employee relocations for multinational clients. Comparable to Niemi's corporate move and workplace transformation offerings from a customer-segment perspective.
• Graebel Companies: Global relocation and moving services company specializing in household goods moving, corporate relocation, and supply chain management. Directly comparable to Niemi's full-service moving and corporate relocation platform.
• Santa Fe Relocation: Global mobility and relocation company offering international moving, destination services, and corporate relocations. Comparable to Niemi's international moving and corporate relocation services with similar end-to-end offering.
• Crown Worldwide: Global relocation and moving services company with international household goods moving, corporate relocation, and storage services. Directly comparable to Niemi's international moving (Niemi Pegasus) and corporate relocation offerings, with similar end-to-end service model.

Emerging players

• Eimskip: Icelandic shipping and logistics company with growing forwarding and supply chain services in the North Atlantic. Partial overlap with Niemi's international moving and freight forwarding ambitions, particularly as Niemi Pegasus develops cross-border capabilities.

Regional players

• Posti: Finland's national postal service offering parcel, logistics, and freight services domestically. Regional peer operating in overlapping logistics and last-mile delivery categories within the same Finnish market where Niemi dominates moving.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/niemipalvelut
• LinkedInlinkedin.com/company/niemi-palvelut-oy
• Instagraminstagram.com/niemipalvelut
• Xx.com/niemipalvelut

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Niemi Palvelut Oy