Safeweb Segurança da Informação

What Safeweb Segurança da Informação does

Safeweb Segurança da Informação is a Brazilian Certification Authority (Autoridade Certificadora) accredited under the ICP-Brasil public key infrastructure, headquartered in Porto Alegre with a commercial office in São Paulo. Founded in 1995, the company has operated for over 29 years and has issued more than 15 million digital certificates to a base of 200,000+ active monthly clients, distributing through a network of 4,000+ physical attendance points across Brazil and internationally. It is a subsidiary of Safepar, a family-controlled holding company (Zancanella family).

The company operates a portfolio of credentialed authorities — AC Safeweb, AC Safeweb CD, AC Safeweb RFB, AC Safeweb Timestamping, and AC Safeweb JUS — along with adjacent PSS, PSC, and PSBio credentials — enabling issuance of e-CPF, e-CNPJ, and PJ NF-e certificates in A1 (file), A3 (token/card), and A3 cloud (SafeID) formats. Complementary products include SafeID Integração (an API platform for enterprise embedding), Safe4Health (vertical solution for healthcare EMR signing), and Carimbo do Tempo (ICP-Brasil timestamping). HSM-based infrastructure supports up to one million stored private keys.

The revenue model combines one-time certificate sales with multi-year renewals (R$95–R$275+ for consumer tiers), monthly subscriptions for the SafeID API (R$100–R$640/month tiers), hardware accessory sales, timestamping fees, and a referral-based partner program (Contador Parceiro Mais). Distribution is hybrid: self-serve website and mobile app for individuals and SMEs; channel partners (Local de Atendimento, AR network, Correios) for physical issuance; and direct enterprise sales for API and custom integration accounts. The company is privately held, with no disclosed external institutional funding.

Name

Safeweb Segurança da Informação

Legal name

Safeweb Segurança da Informação Ltda

Website

https://safeweb.com.br

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

251–500 employees

Short description

Safeweb Segurança da Informação is a Brazilian ICP-Brasil-accredited Certification Authority issuing digital certificates (e-CPF, e-CNPJ, SafeID cloud) to individuals, SMEs, healthcare providers, and enterprises via 4,000+ service points and an enterprise API.

Ownership category

akta.pro rank

Product category

Digital Certificate Services

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320), Security Systems Services (except Locksmiths) (561621), Offices of Notaries (54112)

SIC

Finance Services (6199)

akta.pro primary industry

Identity Verification (IDV) & Document Verification (FSAMALAE)

Keywords

• Digital certificate services
• ICP-Brasil certification authority
• Digital signature solutions
• Electronic invoicing compliance
• Cloud timestamping services

Headquarters

HQ city

Porto Alegre

HQ country

Brazil

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Digital Certificate Sales (e-CPF, e-CNPJ, PJ NF-e): Safeweb sells digital certificates in A1 (file), A3 token, A3 card, and A3 cloud (SafeID) formats to individuals and businesses. Pricing varies by certificate type, validity period (12, 24, or 36 months), and issuance method (online, fast, in-person). Core recurring revenue from certificate issuance and renewals.
2. SafeID Integração API (Subscription): Monthly subscription-based API platform for enterprise customers requiring high-volume digital signatures. Plans range from 50 free signatures to 1,000 signatures per month at R$640/month, with per-excess-signature charges. Billing is monthly via boleto.
3. Carimbo do Tempo (Timestamping Service): Revenue generated from timestamping services, which certify date and time of digital documents. Part of the company's broader digital trust service portfolio.
4. Accessories (Tokens, Cards, Card Readers): Sale of hardware accessories required for A3 certificate use: USB cryptographic tokens, smart cards, and compatible card readers. All products are ICP-Brasil compliant and certified for use with Safeweb certificates.
5. Contador Parceiro Mais (Partner Rewards Program): Referral-based program where accounting professionals (contadores) earn credits for each referred certificate purchase. Credits can be redeemed for free certificates, effectively functioning as a reseller commission structure.

Pricing tiers

Go-to-market motion4 records

Distribution channels7 records

Marketing channels8 records

Core offering

Safeweb is an ICP-Brasil accredited Certification Authority that issues and manages digital certificates (e-CPF for individuals, e-CNPJ and PJ NF-e for businesses) in A1 file, A3 token/card, and cloud-based (SafeID) formats. The company complements its certificates with timestamping services, an enterprise signature integration API (SafeID Integração), and a healthcare-focused signing solution (Safe4Health), distributing them through direct e-commerce, mobile apps, and a partner network of 4,000+ physical service locations across Brazil.

Product overview

Safeweb is a Certification Authority accredited under ICP-Brasil with over 29 years of experience in digital certification. The company offers a comprehensive portfolio centered on digital certificates (e-CPF, e-CNPJ, PJ NF-e) available in A1 (file), A3 (token/smart card), and cloud (SafeID) formats, complemented by specialized solutions including Safe4Health for healthcare digital signatures, SafeID Integração for API-based enterprise integration, and Carimbo do Tempo for certified timestamping. The ecosystem includes infrastructure services (AC Safeweb, ACT Safeweb, PSS Safeweb, PSC Safeweb, PSBio Safeweb) and hardware accessories (tokens, cards, readers). Safeweb operates a network of over 4,000 service locations across Brazil with headquarters in Porto Alegre and a commercial office in São Paulo.

Differentiator

Problem solved

Functional benefit

Brands

• SafeID: Cloud-based digital certificate (A3 type) accessible via mobile app and desktop, dispenses token or card use.
• Safe4Health
• SafeID Integração
• Carimbo do Tempo
• SafeNota
• Safe2Pay
• Plurio
• Ecobarreira
• Contador Parceiro Mais

Products and services

• e-CPF Digital certificate for individuals (physical persons) serving as the electronic version of CPF. Enables online document signing, tax return filing, government portal access, and legal signature recognition for liberal professionals and individual consumers in Brazil.
• e-CNPJ Digital certificate for companies serving as the electronic version of CNPJ. Enables electronic invoice issuance (NF-e, CT-e, MDF-e), digital document signing, and access to government systems including eSocial, eCAC, and Receita Federal.
• PJ NF-e (e-PJ) Digital certificate designed for electronic invoice emission that allows the company's legal representative to designate an exclusive responsible party for fiscal document signing, restricting that party's access to only the NF-e function and limiting exposure of sensitive company data.
• SafeID Cloud-based A3 digital certificate accessible via mobile app and computer, eliminating the need for tokens or physical cards. Offers multi-device synchronization, usage control, complete transaction history, and timestamp verification, with validity of 4 months or 1 year renewable up to 4 years.
• SafeID Integração Web platform and API enabling companies to integrate Safeweb's digital signature functionality into their own systems (ERPs, proprietary applications, digital platforms). Provides application management, usage reports, consumption alerts, and customizable billing limits with monthly billing via bank slip.
• Safe4Health Digital signature solution for the healthcare sector that integrates with electronic medical record systems to enable signing of medical reports, prescriptions, and patient records with legal validity, ICP-Brasil compliance, and timestamp recording.
• Carimbo do Tempo (Timestamping) Digital timestamp service that certifies the exact date and time of document creation, signing, or modification. Provides legal validity, document integrity, and evidence for audits and legal proceedings, compliant with ICP-Brasil standards.
• Acessórios (Hardware Accessories) Hardware accessories for A3 digital certificates including cryptographic smart cards, USB tokens, and card readers. All accessories are ICP-Brasil compliant and provide secure storage for private keys.

Quantifiable outcome

• Over 15 million digital certificates issued over 29+ years
• +3 more outcomes

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Safepar (Holding Company)coreOthersSafeweb is part of Safepar, a Holding Criativa de Tecnologia, Inovação e Segurança da Informação. The holding encompasses multiple subsidiaries including Safeweb (digital certification), Safe2Pay (payment solutions), SafeNota (electronic invoicing), Plurio, Instituto Safeweb (Ecobarreira environmental project), and other technology ventures. Safeweb operates as a subsidiary within the Safepar ecosystem.
• Correios (Brazilian Postal Service)coreChannel Partner/ Reseller/ DistributorSafeweb operates Autoridade de Registro (AR) services through Correios (Brazilian Postal Service) locations. Correios serves as an authorized registration authority network for Safeweb certificate issuance, leveraging the postal service's extensive physical presence across Brazil.
• Various AC Partners (PSS Safeweb Network)coreChannel Partner/ Reseller/ DistributorSafeweb operates a network of accredited Certification Authorities (ACs) as part of its PSS (Prestador de Serviço de Suporte) structure. Partners include AC CERTIPE CD, AC CERTMAIS CD, AC CNDL RFB, AC CONSULTI BRASIL RFB, AC DOCCLOUD, AC LINK CD, AC LINK RFB, AC REDE IDEIA CD, AC SAFETECH CD, AC SEMPRE CD, among others. These ACs issue certificates under Safeweb's infrastructure.
• Instituto Nacional de Tecnologia da Informação (ITI)coreStrategic or Co-development PartnerITI is the Brazilian government's Root Certification Authority (Autoridade Certificadora Raiz) for ICP-Brasil, the Brazilian Public Key Infrastructure. Safeweb operates as a certified AC under ITI's regulatory framework, subject to annual independent audits and compliance with ITI's technical and operational standards.
• Ecobarreira / Instituto SafewebminorOthersPart of the Safepar holding ecosystem, Instituto Safeweb operates the Ecobarreira project that collects floating waste from Arroio Dilúvio in Porto Alegre. Safeweb donates a portion of digital certificate sales to support this environmental initiative, demonstrating the company's ESG commitment.
• Contador Parceiro Mais PartnerscoreChannel Partner/ Reseller/ DistributorAccounting professionals (contadores) participate in the Contador Parceiro Mais program, earning credit rewards for each referred digital certificate purchase. Partners receive a free e-CPF certificate upon registration. Credits can be redeemed for certificates at any time without expiration or minimum redemption requirements.
• Local de Atendimento Partners (4,000+ locations)coreChannel Partner/ Reseller/ DistributorOver 4,000 physical service locations across Brazil and internationally where customers can obtain Safeweb digital certificates in person. This includes over 2,300 direct partner locations in the Local de Atendimento network, supplemented by additional AR partner and Correios locations. Partners require low initial investment and receive technical and commercial support from Safeweb.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Others

• Serasa Experian:

Broad incumbents

• AC Raiz ICP-Brasil (ITI): The Brazilian government's Root Certification Authority and regulator of ICP-Brasil. Not a direct competitor but sets the rules and accreditation standards under which all Brazilian CAs, including Safeweb, operate.
• DigiCert: Large global Certificate Authority providing TLS, PKI, and digital trust services including identity and document signing. Comparable as a broad incumbent in digital certificate infrastructure with enterprise-grade platform capabilities.
• DocuSign: Global leader in electronic signature and agreement management. Comparable as a broad digital trust/e-signature incumbent; competes less directly in Brazil's ICP-Brasil-regulated flows but increasingly in cloud and enterprise signing.
• GlobalSign: Established global Certification Authority offering SSL, identity, and digital signature solutions. Comparable as a broad incumbent in the digital certificate space with international reach and enterprise API offerings.

Direct peers

• Digitalsign Certificadora: Brazilian Certification Authority accredited by ITI, issuing e-CPF and e-CNPJ digital certificates. Comparable in product scope and target customers within the same ICP-Brasil ecosystem.
• Certisign: One of Brazil's largest Certification Authorities accredited under ICP-Brasil, offering e-CPF, e-CNPJ, and related digital trust services to individuals and businesses. Directly comparable in product mix, customer segments, and regulatory framework.
• Valid Certificadora: Brazilian digital certificate issuer accredited under ICP-Brasil providing e-CPF, e-CNPJ, and related solutions. Closely comparable in product portfolio, ICP-Brasil positioning, and B2B/B2C go-to-market.
• Soluti Certificadora: ICP-Brasil-accredited digital certificate authority offering e-CPF, e-CNPJ, and cloud-based certificates. Comparable as a competing AC with multi-channel distribution across Brazil.

Emerging players

• Clicksign: Brazilian-born digital signature and electronic document platform offering cloud-based signing workflows with API integration. Comparable as an emerging player with overlapping API-first enterprise motion and cloud signing focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/safeweb.br

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Safeweb Segurança da Informação