Clicksign
Clicksign is a Brazilian electronic signature platform founded in 2010, serving financial services, technology, healthcare, legal, education, and real estate clients with 16 authentication methods, a REST API, native WhatsApp signing flows, and AI-assisted document intelligence, and processing 7+ million contracts per month.
- Company typePrivate
- Founded2010
- HeadquartersSão Paulo, Brazil
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Clicksign does
Clicksign (legal entity Clicksign Gestão de Documentos S.A., CNPJ 12.499.520/0001-70) is a Brazilian electronic signature and digital document management platform founded in 2010 and headquartered in Barueri (São Paulo metropolitan area). The platform collects legally valid electronic signatures under Brazilian law (MP 2.200-2/2001 and Lei 14.063/2020), integrates with the ICP-Brasil digital certificate ecosystem, and offers 16 authentication methods including token via email/WhatsApp/SMS, facial biometrics, SERPRO government-database validation, PIX-based authentication, documentoscopy, and geolocation. The product suite is organized around core signature (Assinatura Eletrônica), Envelope (multi-document containers), Automação (template-based generation and mass sending), WhatsApp and Aceite via WhatsApp (messaging-native signing), Click.AI (AI-assisted document intelligence), Autenticações (identity verification), ClickFlow (unified data collection and signing), Signatário (a free signer area), and a public Document Validator. A REST API 3.0 with sandbox, webhooks, and White Label embedding extends the platform to developer customers.
The underlying architecture is cloud-native, hosted on AWS with infrastructure split between the United States and Brazil, and supports SSO via Google and Microsoft. Computer vision is used for forensic document analysis and biometric facial matching; natural language processing powers Click.AI summarization and title/message generation across three languages. The platform maintains 100% uptime over a 90-day disclosed window, sustains an API rate limit of 50 requests per 10 seconds per account, and retains signed document history for 10 years. Validation infrastructure includes a free public Document Validator that checks cryptographic hashes without requiring an account.
Clicksign monetizes via tiered SaaS subscriptions (Start R$39/month, Plus R$59/month, Automação R$85/month, each for 20 documents), premium authentication add-ons billed per use, a R$0.99 per send WhatsApp Aceite transaction fee, an enterprise Avançado tier with custom pricing and multi-year contracts for 300+ documents/month, and usage-based API billing per finalized document. Go-to-market combines product-led growth (a 14-15 day free trial with 30 document sends and no credit card required) with enterprise field sales for large accounts, an API-first channel for SaaS embedders, and reseller/iPaaS distribution via Pluga and HubSpot integrations. The company serves technology firms, financial services and fintechs, healthcare, HR, legal, education, real estate, and large enterprises across Brazil, with named customers including Itaú, Femsa, VTEX, Porto Seguro, Solfácil, Colégio Bandeirantes, Universidade Cruzeiro do Sul, Rock Content, and Cartos.
Clicksign firmographics
Firmographics- Name
- Clicksign
- Legal name
- Clicksign Gestão de Documentos S.A.
- Website
- https://clicksign.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Clicksign is a Brazilian electronic signature platform founded in 2010, serving financial services, technology, healthcare, legal, education, and real estate clients with 16 authentication methods, a REST API, native WhatsApp signing flows, and AI-assisted document intelligence, and processing 7+ million contracts per month.
- Ownership category
- akta.pro rank
Clicksign industry classification
Industry- Product category
- Electronic Signature Software
- NAICS
- Software Publishers (513210), Software Publishers (5132)
- SIC
- Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Identity Verification, Proofing & KYC (IDV) (HDAEAJAI)
Keywords
Where Clicksign is headquartered
LocationHeadquarters
- HQ city
- São Paulo
- HQ country
- Brazil
- HQ region
- Latin America
Offices1 record
Markets served
Clicksign business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Subscription Plans: Monthly or annual subscription-based revenue model with tiered plans (Start, Plus, Automação, Avançado) offering different volumes of document sends and feature access. Billing occurs per document sent, regardless of signatory count.
- API Usage Billing: API integration customers pay per finalized document (signed by all signatories). Sandbox environment available for testing without legal validity.
- WhatsApp Agreement (Aceite): R$0.99 per WhatsApp agreement/acceptance sent, separate from document subscription plans. Limited to 30 sends during free trial period.
- Premium Authentication Add-ons: Additional charges for advanced authentication methods including Serpro Facial Biometry and Documentoscopy, billed per use.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Start Plan - Entry-level subscription for basic electronic signature needs |
| Subscription | Monthly | Plus Plan - Mid-tier with WhatsApp and AI features |
| Subscription | Monthly | Automação Plan - Automation-focused with form and mass sending |
| Subscription | Multi-year contract | Avançado Plan - Enterprise tier for high-volume needs |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels8 records
Clicksign product offering
Product offeringCore offering
Clicksign sells an electronic signature platform that lets Brazilian businesses and developers collect legally valid digital signatures on contracts and documents, with 16 authentication methods (WhatsApp, email, SMS, facial biometry, SERPRO government-database biometrics, PIX, ICP-Brasil digital certificate, documentoscopy, geolocation and more). The offering bundles a multi-document Envelope container, no-code Integrations (Pluga, HubSpot), an Automation module (templates, forms, mass spreadsheet sending), a native WhatsApp signature flow, Click.AI document intelligence, and a free Validador de Documentos verification tool. Distribution is hybrid: self-serve SMB trial plus enterprise field sales and a developer-facing REST API (API 3.0 Envelope) for embedding signatures into SaaS platforms.
Product overview
Clicksign is a Brazilian electronic signature and document management platform offering a unified solution for collecting legally valid digital signatures. The core product is the Assinatura Eletrônica platform with 16 authentication methods. Supporting modules include: Envelope (multi-document container), Automação (document automation and template-based generation), Integração (no-code integrations), WhatsApp/Aceite via WhatsApp (messaging-based signing), Click.AI (AI-powered document intelligence), Autenticações (identity verification suite), ClickFlow (unified data collection and signing), and Signatário (free signatory management area). The API 3.0 Envelope enables developer integrations. Pricing tiers range from Start (R$39/month) through Avançado for enterprise needs.
Differentiator
Problem solved
Functional benefit
Products and services
- Assinatura Eletr\u00f4nica (Electronic Signature Platform) Core cloud platform for collecting legally valid electronic signatures on documents, supporting 16 authentication methods and Brazilian legal compliance under MP 2.200-2/2001 and Lei 14.063/2020. Used by enterprises, SMBs, and individuals across Brazil.
- Envelope Document container that groups multiple documents and signatories in a single transaction, offering flexibility and control over authentication methods and exact signature positioning inside the document body.
- Automa\u00e7\u00e3o (Automation Module) Module that adds automation and document generation on top of electronic signatures, including document creation via templates, data collection forms, mass spreadsheet sending and signatory attachment requests.
- Integra\u00e7\u00e3o (No-code Integration Module) No-code integration product enabling collection of legally valid signatures without development work, with direct native integrations to Pluga and HubSpot via Clicksign\u2019s integration gateway.
- WhatsApp Assinatura (Signature via WhatsApp) Native WhatsApp integration that lets senders send documents and have signatories open the PDF, click sign, receive a token in the same chat, and complete signing without leaving WhatsApp.
- Aceite via WhatsApp Transaction-based offering that formalizes simple agreements and quick authorizations via WhatsApp, including terms acceptance, image usage consent and privacy policy validation, with full audit trail, priced at R$0.99 per send.
- Click.AI AI module that automatically generates document titles and personalized email messages for signatories, and summarizes documents into key points in Portuguese, English and Spanish. Native to the Plus plan and higher.
- Autentica\u00e7\u00f5es (Authentications Suite) Authentication product offering 16 signatory identity-verification methods, including email/WhatsApp/SMS tokens, facial biometrics, SERPRO government-database biometrics, PIX, ICP-Brasil digital certificate, Documentoscopy, selfie with document, dynamic selfie, handwritten signature and geolocation.
- ClickFlow Unified workflow product that combines form-based data collection, signatory authentication and electronic signature in a single end-to-end flow with automation.
- Signat\u00e1rio (Signatory Area) Free signatory area for document recipients to manage pending documents, access a signature history stored for 10 years, and mass-sign documents received from multiple senders via single authentication.
- Validador de Documentos (Document Validator) Free public tool enabling anyone (no account required) to verify the authenticity and integrity of any Clicksign-signed document, view the document hash and signature details, and renew certificates for documents older than 12 months.
- API 3.0 Envelope (REST API) REST API for developers and SaaS platforms to embed Clicksign electronic-signature capabilities into their own products, supporting envelope creation, document and signatory management, authentication configuration and webhook notifications at scale.
Quantifiable outcome
- Average document signing time of 1 minute
- +3 more outcomes
Companies that use Clicksign
Customer profileNamed customers13 records
Segments8 records
Ideal customer profiles3 records
Clicksign technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability3 records
Feature8 records
Clicksign partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- AWS (Amazon Web Services)coreCloud infrastructure provider hosting Clicksign's platform with servers located in both the United States and Brazil, adhering to international security and privacy standards.
- SERPROcoreBrazilian federal data processing service providing government database integration for facial biometrics validation, enabling identity verification against official government records.
- ICP-BrasilcoreBrazilian Public Key Infrastructure ecosystem enabling Clicksign to issue and validate digital certificates for electronic signatures with legal validity under Brazilian law.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Clicksign competitors and assessment
Company assessmentDirect peers
- DocuSign: Global leader in electronic signatures and contract lifecycle management, offering eSignature, CLM, and Identify products. Directly competes with Clicksign in the Brazilian enterprise segment, although Clicksign differentiates through Brazilian regulatory certifications (ICP-Brasil, SERPRO) and WhatsApp-native signing.
- PandaDoc: Document workflow automation platform with e-signature, CPQ, and proposal management. Competes with Clicksign's Automação tier for mid-market document automation needs, though with broader scope and global footprint.
- SignNow: AirSlate-owned e-signature platform with strong API and embedded signing capabilities. Competes with Clicksign for software platforms looking to embed signing via API, though primarily serving North American and European markets.
- Autentique: Brazilian e-signature platform focused on legally valid digital signatures with similar authentication capabilities and Brazilian legal compliance. Directly competes with Clicksign for SMB and mid-market customers in Brazil.
- ArqSign: Brazilian electronic signature platform offering legally valid digital signatures with API integrations. Direct local competitor focused on the Brazilian market with similar regulatory compliance positioning.
- Dropbox Sign (formerly HelloSign): Developer-friendly e-signature API acquired by Dropbox, serving SMB and mid-market globally. Comparable API-first distribution model to Clicksign's API 3.0 Envelope, though without Brazilian regulatory certifications.
- Adobe Acrobat Sign: Adobe's enterprise e-signature offering integrated into Acrobat and Document Cloud. Competes with Clicksign in Brazilian enterprise deals where Adobe's broader document productivity suite is already deployed; comparable core functionality but lighter local regulatory integrations.
- D4Sign: Brazilian electronic signature platform with comparable ICP-Brasil compliance, API offerings, and target customer base. Most direct local competitor to Clicksign in the Brazilian SMB and enterprise market.
Broad incumbents
- Certisign: Brazilian leader in digital certification and ICP-Brasil-issued certificates, with broader identity and authentication offerings beyond e-signature. Competes with Clicksign in regulated Brazilian workflows and represents a broader incumbent with deeper government relationships.
- Zoho Sign: E-signature offering within Zoho's broader productivity and business application suite. Competes with Clicksign for SMB customers using Zoho's CRM and productivity stack, with comparable API and embedded signing features.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights8 records
Customer concentration
Clicksign social profiles
Digital presenceClicksign compliance and trust
Trust signalCompliance4 records
Clicksign financial estimates
Financial estimateRevenue estimate
Valuation estimate
Clicksign leadership team
Management profileNumber of profiles
Profiles8 records
Clicksign funding detail
Funding detailFunding overview
Funding rounds4 records
Investors7 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Clicksign M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Clicksign
What does Clicksign do?
Clicksign sells an electronic signature platform that lets Brazilian businesses and developers collect legally valid digital signatures on contracts and documents, with 16 authentication methods (WhatsApp, email, SMS, facial biometry, SERPRO government-database biometrics, PIX, ICP-Brasil digital certificate, documentoscopy, geolocation and more). The offering bundles a multi-document Envelope container, no-code Integrations (Pluga, HubSpot), an Automation module (templates, forms, mass spreadsheet sending), a native WhatsApp signature flow, Click.AI document intelligence, and a free Validador de Documentos verification tool. Distribution is hybrid: self-serve SMB trial plus enterprise field sales and a developer-facing REST API (API 3.0 Envelope) for embedding signatures into SaaS platforms.
Is Clicksign a public or private company?
Clicksign is a private company. It is classified as venture growth investor backed and is currently operating.
When was Clicksign founded?
Clicksign was founded in 2010. It employs 1 to 10 people.
Where is Clicksign based?
Clicksign is headquartered in São Paulo, Brazil, in the Latin America region.
How does Clicksign make money?
Four revenue lines are on record. SaaS Subscription Plans are the primary driver. The others are API Usage Billing, whatsApp Agreement (Aceite) and premium Authentication Add-ons.
Who are Clicksign's main competitors?
Direct peers on record are DocuSign, PandaDoc, SignNow, Autentique, ArqSign, Dropbox Sign (formerly HelloSign), Adobe Acrobat Sign and D4Sign. Broad incumbents are Certisign and Zoho Sign.
Does Clicksign have an API?
Yes. Clicksign offers a public REST API (version 3.0 Envelope) that enables developers to integrate electronic signature capabilities into existing systems and applications. The API supports: creating envelopes, adding documents and signatories, configuring signature requirements, activating envelopes, and sending signature requests. Rate limits are 50 requests per account per 10 seconds in production, and 20 requests per account per 10 seconds in Sandbox. The API uses Access Token authentication via Authorization header. Webhooks are supported for real-time notifications on document, envelope, and signatory status. HTTPS with TLS 1.2+ is required. Developer documentation is at developers.clicksign.com.
What industry is Clicksign in?
Clicksign's product category is Electronic Signature Software. Its primary akta.pro industry code is HDAEAJAI, Identity Verification, Proofing & KYC (IDV). Its NAICS code is 513210 and its SIC code is 7374.