Strategic Insurance Services

What Strategic Insurance Services does

Strategic Insurance Services Limited is a UK-based independent insurance intermediary and underwriting agency, established in 1997 and headquartered in Shoreham-by-Sea, West Sussex, with an EU office in Nicosia, Cyprus, and a registered office in London. The company designs, distributes and administers a portfolio of niche insurance products spanning eight categories: bank card enhancement insurance, car rental excess reimbursement insurance (CRERI), excess protection insurance, expatriate insurances, tailored travel insurance, commercial insurance, personal insurance, and the ClaimEz claims administration service. Customers span banks and credit card issuers seeking cardholder benefits, car rental operators and travellers needing excess protection, expatriate communities requiring international medical/life cover, and brokers, networks, affinity groups and retailers distributing personal and commercial lines.

Strategic's core technology is the proprietary ClaimEz platform — an online third-party claims application built for excess protection and car rental lines — which supports the full claims lifecycle from submission and document upload through real-time communication with claims handlers, hierarchical supervisor sign-off for contentious cases, electronic payment settlement, and remote audit access for insurers. It also exposes policy validation tools and management dashboards to selling agents. Strategic is authorised and regulated by the UK Financial Conduct Authority (Firm reference No. 307133) and is a member of both BIBA (Membership No. 004949) and the MGAA (Membership No. 1036); the Cyprus entity is passported under the EU Freedom of Services Directive.

Revenue is generated through insurance intermediary fees and underwriting commissions on cover arranged with capacity providers, plus fees for acting as underwriting agent and claims handler for selected insurer partners. Distribution is B2B and B2B2C — combining direct arrangements with financial institutions for credit card programmes, white-labelled solutions sold alongside car hire, hotel and holiday bookings, broker and network channels, and the Expatriate Group brand for international coverage. Strategic operates as a specialist Managing General Agent (MGA) within Specialist Risk Group (SRG), a UK insurance intermediary group placing approximately £1.6 billion of premium into the global insurance market and serving more than 120,000 clients group-wide.

Name

Strategic Insurance Services

Legal name

Strategic Insurance Services Limited

Website

https://strategicins.co.uk

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Strategic Insurance Services Limited is a UK-based independent insurance intermediary and managing general agent (MGA) designing and distributing niche commercial, personal, travel and credit-card enhancement insurance for banks, brokers, car rental operators, expatriates and affinity partners, operating under the broader Specialist Risk Group.

Ownership category

akta.pro rank

Product category

Insurance Intermediary and Underwriting Services

NAICS

Insurance Agencies and Brokerages (52421)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Specialty Insurance Brokerage (Marine, Aviation, Cyber, Professional Lines) (FSAEADAJ)

akta.pro secondary industry

Embedded Insurance & Affinity Distribution Platforms (FSAGAGAL)

Keywords

• Niche insurance underwriting
• Insurance intermediary services
• Managing general agent
• Excess protection insurance
• Travel insurance underwriting

Headquarters

HQ city

Burgess Hill

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Insurance intermediary and underwriting fees: Strategic Insurance Services operates as an independent insurance intermediary, normally acting on customers' behalf to arrange insurance cover with insurers. The company also acts as agent for certain insurers for underwriting and claims handling. Revenue is derived from arrangements with insurers and capacity providers for placing and administering insurance products.
2. Capacity provider arrangements: Strategic works with capacity providers (insurers) to provide niche insurance products. The company arranges products from a single insurer or limited panel of insurers and generates revenue through these insurer relationships for placing premium into the global insurance market.

Go-to-market motion3 records

Distribution channels6 records

Marketing channels3 records

Core offering

Strategic Insurance Services operates as an independent insurance intermediary and underwriting agency, acting on customers' behalf to arrange niche insurance cover with insurers and also acting as underwriting and claims-handling agent for selected insurers. It designs and distributes a portfolio of niche insurance products across bank card enhancements, car rental excess reimbursement, excess protection, expatriate, travel, commercial and personal lines, supported by its proprietary ClaimEz online claims administration platform.

Product overview

Strategic Insurance Services operates as an independent insurance intermediary and underwriting agency offering a portfolio of niche insurance products across multiple lines. The core offerings include Bank Cards (credit card enhancement insurance), Car Rental Excess Reimbursement Insurance (CRERI), Excess Protection Insurance, Expatriate Insurances, Travel Insurance, Commercial Insurance, and Personal Insurance. Supporting these products is ClaimEz, the company's proprietary online claims administration platform that enables real-time claim submission, document uploads, messaging with claims handlers, and electronic settlement payments. The products serve various distribution channels including brokers, networks, insurers, retailers, and direct-to-consumer through affiliate partnerships and white-label solutions.

Differentiator

Problem solved

Functional benefit

Brands

• ClaimEz: Proprietary online claims application system specifically developed to service excess protection and car rental business. Pronounced 'claim easy', it provides a clearly signposted claims process from initial submission through to payment.
• Expatriate Healthcare
• Direct Car Hire Excess

Products and services

• Bank Cards Niche insurance products designed to enhance credit card programmes for financial services companies, including purchase protection, price protection, extended warranty, travel insurance, car rental insurance and other cardholder benefits across mass market, business, corporate, co-branded and affinity card products.
• Car Rental Excess Reimbursement Insurance (CRERI) Covers the excess amount for which a car hirer is responsible in the event of loss or damage to a rental vehicle. Can be extended with additional benefits including towing, window, tyre, admin charge, personal accident, personal possessions, key, curtailment and other covers. Offered directly and as white-labelled solutions for distributors of car rental, hotel and holiday bookings.
• Excess Protection Insurance Provides peace of mind when making a claim against a policy that carries an excess, protecting customers against personal financial loss on at-fault claims on motor or other insurance policies.
• Expatriate Insurances Worldwide travel insurance, international term life insurance, international personal accident and health insurance, long-term disability insurance and international private healthcare delivered through the Expatriate Healthcare label and Expatriate Group brand for the expatriate community.
• Travel Insurance Innovatively tailored travel insurance solutions designed to meet specific requirements of customers or tour operators, including cancellation cover, travel disruption compensation and business traveller protections.
• Commercial Insurance Flexible specialist insurance products ranging from personal lines through to commercial and trade risks, including goods in transit, public and employers liability, commercial legal expenses, excess protection for various commercial vehicle and property classes (vehicles up to 44 tonnes, fleet, motor trade, landlords, taxi), commercial combined and rent guarantee insurance.
• Personal Insurance Personal insurance products adding real value at cost-effective rates, including car rental excess reimbursement, excess protection, GAP insurance (return to invoice, top-up), gadget insurance, guaranteed vehicle hire, home emergency cover, key protection, legal expenses, personal accident, motor breakdown, windscreen cover and tools in transit insurance. Distributed via brokers, networks, insurers and retailers.
• ClaimEz Claims Administration Proprietary online third-party claims application specifically developed to service Strategic's excess protection and car rental business. Provides online claim form submission, document upload, real-time blog-style communication with claims handlers, event-driven status changes, hierarchical supervisor sign-off for contentious claims, remote access for insurers to audit files, management information dashboards, policy validation for selling agents and electronic payment settlement.

Quantifiable outcome

• ClaimEz provides electronic settlement payments for successful claims with real-time progress monitoring and event-driven status changes, eliminating manual claim status updates.

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Specialist Risk Group (SRG)parentOthersStrategic Insurance Services Limited is part of Specialist Risk Group (SRG), one of the fastest-growing groups of insurance intermediaries in the UK, placing £1.6 billion of premium into the Global insurance market. SRG brings together individuals and businesses from across the world with UK and international broking and underwriting specialisms, serving more than 120,000 clients. Governed by the mantra 'Difficult. Done Well.', SRG provides Strategic with the backing of a large intermediary group while Strategic operates as a specialist MGA within the portfolio.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Aston Lark (Howden): UK specialty insurance broker consolidated under Howden, serving commercial, personal and niche segments. Comparable to Strategic as a UK-headquartered specialty intermediary combining niche underwriting authority with multi-channel distribution.
• Jensten Group: UK insurance MGA and specialty broker built via roll-up of niche intermediaries across personal, commercial, and specialty lines. Direct comparability with Strategic as a UK-headquartered, multi-niche MGA/intermediary operating within a larger group structure.
• Questgates: UK specialist insurance claims management and MGA business. Comparable to Strategic on niche-line intermediation, claim administration expertise, and proprietary claims handling capability (similar positioning to ClaimEz).
• Bollington Insurance: UK specialty insurance broker and MGA focused on commercial, personal and niche lines. Direct comparability with Strategic given the shared focus on hard-to-place commercial and personal niches and UK distribution model.
• Allianz Partners: Global provider of travel, credit-card enhancement, and expatriate-style assistance and insurance products. Comparable to Strategic on the bank-card/travel/expatriate core product lines, though operating as carrier and assistance provider rather than intermediary.
• Cigna Global Health: International private medical and expatriate health insurance provider. Comparable to Strategic's Expatriate Healthcare product line for international medical, life, and personal accident coverage.

Emerging players

• Wrisk: UK embedded insurance platform focused on personalised, bundled cover distributed through brand partners. Comparable to Strategic's white-label and affinity partnerships for personal and gadget-style protection products.
• Cover Genius: Insurtech platform delivering embedded warranty, travel and protection products via APIs to digital and card partners. Comparable to Strategic's embedded bank-card and affinity distribution model, though cloud-native rather than traditional MGA.

Broad incumbents

• Marsh Specialty (UK): UK operations of Marsh's global specialty insurance broking division, focused on complex commercial and specialty risks. Comparable to Strategic's commercial and specialty intermediation role while operating at much larger scale.
• Towergate Insurance: Large UK general insurance intermediary with breadth across personal, commercial, and specialty lines. Comparable to Strategic as a UK multi-channel insurance intermediary but operating at materially greater scale and breadth.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

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• LinkedInlinkedin.com/company/strategic-insurance-services-ltd

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Strategic Insurance Services